Ubuntu
evolution package

Evolution Email radically underperformaing

Asked by Dougga

I'm trying to move from Windows to Linux and find a huge problem with perhaps the most important application in the professional users quiver: email.

The issue is how Evolution handles graphical images downloaded from the internet.

First, let's recognize that today may important emails are formatted with graphics which require downloads from the internet to view.

I'm finding that Evolution takes up to 2 minutes to download even the most trivial images.
This locks up the application even in instances where I glanced over an email to view it's contents then moved on to other emails.
The status bar will contintue to inducate that it's working on images from emails I do longer am interested in.
This locks up the program preventing further use.

Two issues here:
1) Downloading graphics on this application takes orders of magnitude longer than other applications (Outlook is the obvious competitor). This is a major bug.
2) The application does not adequately handle the user's desire to stop looking at one email and look at another. The application will lockup trying to deliver content that is no longer in the user's focus. This is more nuanced, but I believe this, too, is a bug.

What to do?

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Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#1

Can you give the output of:

lsb_release -a; apt-cache policy evolution

Thanks

Revision history for this message
Dougga (doug-ravennasprings) said : 		#2

lsb_release...

 No LSB modules available
 Distributor ID: Ubuntu
 Release: 11.04
 Codename natty

apt-cache policy evolution

                evolution:
                  Installed: 2.32.2-0ubuntu7
                  Candidate: 2.32.2-0ubuntu7
                  Version table:
                 *** 2.32.2-0ubuntu7 0
                        500 http://mirror.anl.gov/pub/ubuntu/ natty/main
                amd64 Packages
                        100 /var/lib/dpkg/status

On Thu, 2011-06-02 at 16:55 +0000, actionparsnip wrote:
> Your question #160045 on evolution in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/evolution/+question/160045
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> Can you give the output of:
>
> lsb_release -a; apt-cache policy evolution
>
> Thanks
>

Revision history for this message
Dougga (doug-ravennasprings) said : 		#3

I don't know what this means: "You gave more information on the
question"

Are you looking for more information? I don't know what you want.

Thanks for your time.

Doug

On Thu, 2011-06-02 at 17:15 +0000, Dougga wrote:
> Your question #160045 on evolution in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/evolution/+question/160045
>
> Status: Needs information => Open
>
> You gave more information on the question:
> lsb_release...
>
> No LSB modules available
> Distributor ID: Ubuntu
> Release: 11.04
> Codename natty
>
>
> apt-cache policy evolution
>
> evolution:
> Installed: 2.32.2-0ubuntu7
> Candidate: 2.32.2-0ubuntu7
> Version table:
> *** 2.32.2-0ubuntu7 0
> 500 http://mirror.anl.gov/pub/ubuntu/ natty/main
> amd64 Packages
> 100 /var/lib/dpkg/status
>
>
>
> On Thu, 2011-06-02 at 16:55 +0000, actionparsnip wrote:
> > Your question #160045 on evolution in Ubuntu changed:
> > https://answers.launchpad.net/ubuntu/+source/evolution/+question/160045
> >
> > Status: Open => Needs information
> >
> > actionparsnip requested more information:
> > Can you give the output of:
> >
> > lsb_release -a; apt-cache policy evolution
> >
> > Thanks
> >
>

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#4

AlLl I can suggest is log a bug.

Revision history for this message
mycae (mycae) said : 		#5

1) is probably due to the fact that the exchange protocol, as far as I am aware, is not fully reverse engineered, and is not published.

Evolution uses html type requests to get the data, and this is much slower. Evolution's performance should be on-par with Entourage's (the mac version of exchange by MS). \

If you want faster performance, I suggest switching to a better protocol, like IMAP. This may or may not be an option, depending upon your mail provider.

Revision history for this message
Dougga (doug-ravennasprings) said : 		#6

I am currently using IMAP.
This is not relevant.

The browser uses html to go find html graphical insertions in email
links, right?

On Thu, 2011-06-02 at 19:30 +0000, mycae wrote:
> Your question #160045 on evolution in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/evolution/+question/160045
>
> mycae proposed the following answer:
> 1) is probably due to the fact that the exchange protocol, as far as I
> am aware, is not fully reverse engineered, and is not published.
>
> Evolution uses html type requests to get the data, and this is much
> slower. Evolution's performance should be on-par with Entourage's (the
> mac version of exchange by MS). \
>
> If you want faster performance, I suggest switching to a better
> protocol, like IMAP. This may or may not be an option, depending upon
> your mail provider.
>

Revision history for this message
mycae (mycae) said : 		#7

>I am currently using IMAP.
OK, your first post compared to outlook, so I assumed you were using the exchange protocol. If you are using IMAP, we may need to look elsewhere.

Have you tried using an alternative mail client like thunderbird? Does this have the same problem?

>The browser uses html to go find html graphical insertions in email
>links, right?

Not automatically. This would be (and in some mail clients, has been) a major security problem.

Can you help with this problem?

Provide an answer of your own, or ask Dougga for more information if necessary.

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