Problem connecting to printer

Asked by Rajiv Shah

I have a Brother MFC-7840W. Ubuntu says it may not be connected to my printer.

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Ubuntu cups Edit question
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actionparsnip (andrew-woodhead666) said :
#1

Did you install the driver from the Brother website?

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Rajiv Shah (rajivshah3) said :
#2

I got it from the Ubuntu add printer wizard.

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Rajiv Shah (rajivshah3) said :
#3

I am trying to get it from Brother, but Ubuntu Software Center is taking forever again.

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actionparsnip (andrew-woodhead666) said :
#4

and it will be installed. I suggest you delete the printer you have added now, disconnect the printer and reboot. Then run:

cd; wget http://www.brother.com/pub/bsc/linux/dlf/brmfc7840wlpr-2.0.2-1.i386.deb; sudo dpkg -i ./brmfc7840wlpr-2.0.2-1.i386.deb; rm ./brmfc7840wlpr-2.0.2-1.i386.deb; sudo apt-get -f install; wget http://www.brother.com/pub/bsc/linux/dlf/cupswrapperMFC7840W-2.0.2-1.i386.deb; sudo dpkg -i ./cupswrapperMFC7840W-2.0.2-1.i386.deb; rm ./cupswrapperMFC7840W-2.0.2-1.i386.deb; sudo apt-get -f install

Reboot the system then plug the printer in. Should autodetect but if not you have the driver from the Brother site. I assume 32bit OS.

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Rajiv Shah (rajivshah3) said :
#5

Do you mean disconnect the power or the connection? I have a wireless
connection to my printer.

Rajiv

Sent from my iPad

On Mar 7, 2012, at 10:45 PM, actionparsnip
<email address hidden> wrote:

> Your question #189909 on cups in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/cups/+question/189909
>
> Status: Open => Answered
>
> actionparsnip proposed the following answer:
> and it will be installed. I suggest you delete the printer you have
> added now, disconnect the printer and reboot. Then run:
>
> cd; wget
> http://www.brother.com/pub/bsc/linux/dlf/brmfc7840wlpr-2.0.2-1.i386.deb;
> sudo dpkg -i ./brmfc7840wlpr-2.0.2-1.i386.deb; rm
> ./brmfc7840wlpr-2.0.2-1.i386.deb; sudo apt-get -f install; wget
> http://www.brother.com/pub/bsc/linux/dlf/cupswrapperMFC7840W-2.0.2-1.i386.deb;
> sudo dpkg -i ./cupswrapperMFC7840W-2.0.2-1.i386.deb; rm
> ./cupswrapperMFC7840W-2.0.2-1.i386.deb; sudo apt-get -f install
>
> Reboot the system then plug the printer in. Should autodetect but if not
> you have the driver from the Brother site. I assume 32bit OS.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+source/cups/+question/189909/+confirm?answer_id=3
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+source/cups/+question/189909
>
> You received this question notification because you asked the question.

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actionparsnip (andrew-woodhead666) said :
#6

Can you ping the printer's IP?

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Rajiv Shah (rajivshah3) said :
#7

What do you mean by pinging it?

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actionparsnip (andrew-woodhead666) said :
#8

Its a network printer so has a small print server inside (a small crappy computer basicaly). Ping is a defacto standard protocol to test connectivity between 2 nodes. If the ping is returned then there is a logical connection between the pinging PC and the thing being pinged.

You can ping in ANY OS using:

ping ipaddress
or
ping name

e.g.

ping 192.168.0.1

You will need to find out the IP of your printer and ping it to test if it is working.

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