Ubuntu
apt package

Requires installation of untrusted packages stop installing software and updates

Asked by john norton

'Requires installation of untrusted packages' error message prevents installing new software or updates for Ubuntu 12.04
I tried using Terminal sudo apt-get update but didn't get NO_PUBKEY numbers -message'unable to connect to nz.archive.ubuntu.com
Clicking Check button in Update manager allowed some updates to install but not new soft ware.
Unable to find GPG key.

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu apt Edit question
Assignee:
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Solved by:
actionparsnip
Solved:
Last query:
Last reply:

This question was originally filed as bug #1093773.

Revision history for this message
Fabio Marconi (fabiomarconi) said : 		#1

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing, but it is better to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. You can also find help posting your problem in the support forum of your local Ubuntu's community http://loco.ubuntu.com/ or asking at http://askubuntu.com. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs.

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#2

Can you give the output of:

sudo apt-get update; lsb_release -a; uname -a

Thanks

Revision history for this message
john norton (johnnnz) said : 		#3

Thank you for your replys.
This is the message I get for Terminal.
I am new to using Ubuntu and not a computer expert.

john@john-Satellite-C640:~$ sudo apt-get update; lsb_release -a; uname -a
[sudo] password for john:
Sorry, try again.
[sudo] password for john:
Ign http://nz.archive.ubuntu.com precise InRelease
Ign http://nz.archive.ubuntu.com precise-updates InRelease
Ign http://nz.archive.ubuntu.com precise-backports InRelease
Ign http://nz.archive.ubuntu.com precise Release.gpg
Ign http://nz.archive.ubuntu.com precise-updates Release.gpg
Ign http://nz.archive.ubuntu.com precise-backports Release.gpg
Ign http://nz.archive.ubuntu.com precise Release
Ign http://nz.archive.ubuntu.com precise-updates Release
Ign http://nz.archive.ubuntu.com precise-backports Release
Ign http://nz.archive.ubuntu.com precise/main Sources/DiffIndex
Ign http://nz.archive.ubuntu.com precise/restricted Sources/DiffIndex
Ign http://nz.archive.ubuntu.com precise/universe Sources/DiffIndex
Ign http://nz.archive.ubuntu.com precise/multiverse Sources/DiffIndex
Ign http://nz.archive.ubuntu.com precise/main i386 Packages/DiffIndex
Ign http://nz.archive.ubuntu.com precise/restricted i386 Packages/DiffIndex
Ign http://nz.archive.ubuntu.com precise/universe i386 Packages/DiffIndex
Ign http://nz.archive.ubuntu.com precise/multiverse i386 Packages/DiffIndex
Ign http://nz.archive.ubuntu.com precise/main TranslationIndex
Ign http://nz.archive.ubuntu.com precise/multiverse TranslationIndex
Ign http://nz.archive.ubuntu.com precise/restricted TranslationIndex
Ign http://nz.archive.ubuntu.com precise/universe TranslationIndex
Ign http://nz.archive.ubuntu.com precise-updates/main Sources/DiffIndex
Ign http://nz.archive.ubuntu.com precise-updates/restricted Sources/DiffIndex
Ign http://nz.archive.ubuntu.com precise-updates/universe Sources/DiffIndex
Ign http://nz.archive.ubuntu.com precise-updates/multiverse Sources/DiffIndex
Ign http://nz.archive.ubuntu.com precise-updates/main i386 Packages/DiffIndex
Ign http://nz.archive.ubuntu.com precise-updates/restricted i386 Packages/DiffIndex
Ign http://nz.archive.ubuntu.com precise-updates/universe i386 Packages/DiffIndex
Ign http://nz.archive.ubuntu.com precise-updates/multiverse i386 Packages/DiffIndex
Ign http://nz.archive.ubuntu.com precise-updates/main TranslationIndex
Ign http://nz.archive.ubuntu.com precise-updates/multiverse TranslationIndex
Ign http://nz.archive.ubuntu.com precise-updates/restricted TranslationIndex
Ign http://nz.archive.ubuntu.com precise-updates/universe TranslationIndex
Ign http://nz.archive.ubuntu.com precise-backports/main Sources/DiffIndex
Ign http://nz.archive.ubuntu.com precise-backports/restricted Sources/DiffIndex
Ign http://nz.archive.ubuntu.com precise-backports/universe Sources/DiffIndex
Ign http://nz.archive.ubuntu.com precise-backports/multiverse Sources/DiffIndex
Ign http://nz.archive.ubuntu.com precise-backports/main i386 Packages/DiffIndex
Ign http://nz.archive.ubuntu.com precise-backports/restricted i386 Packages/DiffIndex
Ign http://nz.archive.ubuntu.com precise-backports/universe i386 Packages/DiffIndex
Ign http://nz.archive.ubuntu.com precise-backports/multiverse i386 Packages/DiffIndex
Ign http://nz.archive.ubuntu.com precise-backports/main TranslationIndex
Ign http://nz.archive.ubuntu.com precise-backports/multiverse TranslationIndex
Ign http://nz.archive.ubuntu.com precise-backports/restricted TranslationIndex
Ign http://nz.archive.ubuntu.com precise-backports/universe TranslationIndex
Ign http://archive.canonical.com precise InRelease
Ign http://security.ubuntu.com precise-security InRelease
Ign http://extras.ubuntu.com precise InRelease
Hit http://security.ubuntu.com precise-security Release.gpg
Hit http://extras.ubuntu.com precise Release.gpg
Hit http://archive.canonical.com precise Release.gpg
Hit http://security.ubuntu.com precise-security Release
Hit http://archive.canonical.com precise Release
Hit http://extras.ubuntu.com precise Release
Hit http://security.ubuntu.com precise-security/main Sources
Hit http://archive.canonical.com precise/partner i386 Packages
Hit http://extras.ubuntu.com precise/main Sources
Err http://nz.archive.ubuntu.com precise/main Sources
  403 Forbidden
Err http://nz.archive.ubuntu.com precise/restricted Sources
  403 Forbidden
Err http://nz.archive.ubuntu.com precise/universe Sources
  403 Forbidden
Err http://nz.archive.ubuntu.com precise/multiverse Sources
  403 Forbidden
Err http://nz.archive.ubuntu.com precise/main i386 Packages
  403 Forbidden
Err http://nz.archive.ubuntu.com precise/restricted i386 Packages
  403 Forbidden
Err http://nz.archive.ubuntu.com precise/universe i386 Packages
  403 Forbidden
Err http://nz.archive.ubuntu.com precise/multiverse i386 Packages
  403 Forbidden
Ign http://nz.archive.ubuntu.com precise/main Translation-en_NZ
Ign http://nz.archive.ubuntu.com precise/main Translation-en
Ign http://nz.archive.ubuntu.com precise/multiverse Translation-en_NZ
Ign http://nz.archive.ubuntu.com precise/multiverse Translation-en
Ign http://nz.archive.ubuntu.com precise/restricted Translation-en_NZ
Ign http://archive.canonical.com precise/partner TranslationIndex
Hit http://security.ubuntu.com precise-security/restricted Sources
Ign http://nz.archive.ubuntu.com precise/restricted Translation-en
Ign http://nz.archive.ubuntu.com precise/universe Translation-en_NZ
Ign http://nz.archive.ubuntu.com precise/universe Translation-en
Err http://nz.archive.ubuntu.com precise-updates/main Sources
  403 Forbidden
Err http://nz.archive.ubuntu.com precise-updates/restricted Sources
  403 Forbidden
Err http://nz.archive.ubuntu.com precise-updates/universe Sources
  403 Forbidden
Err http://nz.archive.ubuntu.com precise-updates/multiverse Sources
  403 Forbidden
Err http://nz.archive.ubuntu.com precise-updates/main i386 Packages
  403 Forbidden
Err http://nz.archive.ubuntu.com precise-updates/restricted i386 Packages
  403 Forbidden
Err http://nz.archive.ubuntu.com precise-updates/universe i386 Packages
  403 Forbidden
Err http://nz.archive.ubuntu.com precise-updates/multiverse i386 Packages
  403 Forbidden
Ign http://nz.archive.ubuntu.com precise-updates/main Translation-en_NZ
Ign http://nz.archive.ubuntu.com precise-updates/main Translation-en
Ign http://nz.archive.ubuntu.com precise-updates/multiverse Translation-en_NZ
Ign http://nz.archive.ubuntu.com precise-updates/multiverse Translation-en
Ign http://nz.archive.ubuntu.com precise-updates/restricted Translation-en_NZ
Ign http://nz.archive.ubuntu.com precise-updates/restricted Translation-en
Ign http://nz.archive.ubuntu.com precise-updates/universe Translation-en_NZ
Ign http://nz.archive.ubuntu.com precise-updates/universe Translation-en
Err http://nz.archive.ubuntu.com precise-backports/main Sources
  403 Forbidden
Err http://nz.archive.ubuntu.com precise-backports/restricted Sources
  403 Forbidden
Err http://nz.archive.ubuntu.com precise-backports/universe Sources
  403 Forbidden
Err http://nz.archive.ubuntu.com precise-backports/multiverse Sources
  403 Forbidden
Err http://nz.archive.ubuntu.com precise-backports/main i386 Packages
  403 Forbidden
Err http://nz.archive.ubuntu.com precise-backports/restricted i386 Packages
  403 Forbidden
Err http://nz.archive.ubuntu.com precise-backports/universe i386 Packages
  403 Forbidden
Err http://nz.archive.ubuntu.com precise-backports/multiverse i386 Packages
  403 Forbidden
Ign http://nz.archive.ubuntu.com precise-backports/main Translation-en_NZ
Ign http://nz.archive.ubuntu.com precise-backports/main Translation-en
Ign http://nz.archive.ubuntu.com precise-backports/multiverse Translation-en_NZ
Ign http://nz.archive.ubuntu.com precise-backports/multiverse Translation-en
Ign http://nz.archive.ubuntu.com precise-backports/restricted Translation-en_NZ
Ign http://nz.archive.ubuntu.com precise-backports/restricted Translation-en
Ign http://nz.archive.ubuntu.com precise-backports/universe Translation-en_NZ
Ign http://nz.archive.ubuntu.com precise-backports/universe Translation-en
Hit http://security.ubuntu.com precise-security/universe Sources
Hit http://extras.ubuntu.com precise/main i386 Packages
Hit http://security.ubuntu.com precise-security/multiverse Sources
Hit http://security.ubuntu.com precise-security/main i386 Packages
Ign http://extras.ubuntu.com precise/main TranslationIndex
Hit http://security.ubuntu.com precise-security/restricted i386 Packages
Hit http://security.ubuntu.com precise-security/universe i386 Packages
Hit http://security.ubuntu.com precise-security/multiverse i386 Packages
Ign http://archive.canonical.com precise/partner Translation-en_NZ
Ign http://archive.canonical.com precise/partner Translation-en
Hit http://security.ubuntu.com precise-security/main TranslationIndex
Hit http://security.ubuntu.com precise-security/multiverse TranslationIndex
Hit http://security.ubuntu.com precise-security/restricted TranslationIndex
Ign http://extras.ubuntu.com precise/main Translation-en_NZ
Hit http://security.ubuntu.com precise-security/universe TranslationIndex
Ign http://extras.ubuntu.com precise/main Translation-en
Hit http://security.ubuntu.com precise-security/main Translation-en
Hit http://security.ubuntu.com precise-security/multiverse Translation-en
Hit http://security.ubuntu.com precise-security/restricted Translation-en
Hit http://security.ubuntu.com precise-security/universe Translation-en
W: Failed to fetch http://nz.archive.ubuntu.com/ubuntu/dists/precise/main/source/Sources 403 Forbidden

W: Failed to fetch http://nz.archive.ubuntu.com/ubuntu/dists/precise/restricted/source/Sources 403 Forbidden

W: Failed to fetch http://nz.archive.ubuntu.com/ubuntu/dists/precise/universe/source/Sources 403 Forbidden

W: Failed to fetch http://nz.archive.ubuntu.com/ubuntu/dists/precise/multiverse/source/Sources 403 Forbidden

W: Failed to fetch http://nz.archive.ubuntu.com/ubuntu/dists/precise/main/binary-i386/Packages 403 Forbidden

W: Failed to fetch http://nz.archive.ubuntu.com/ubuntu/dists/precise/restricted/binary-i386/Packages 403 Forbidden

W: Failed to fetch http://nz.archive.ubuntu.com/ubuntu/dists/precise/universe/binary-i386/Packages 403 Forbidden

W: Failed to fetch http://nz.archive.ubuntu.com/ubuntu/dists/precise/multiverse/binary-i386/Packages 403 Forbidden

W: Failed to fetch http://nz.archive.ubuntu.com/ubuntu/dists/precise-updates/main/source/Sources 403 Forbidden

W: Failed to fetch http://nz.archive.ubuntu.com/ubuntu/dists/precise-updates/restricted/source/Sources 403 Forbidden

W: Failed to fetch http://nz.archive.ubuntu.com/ubuntu/dists/precise-updates/universe/source/Sources 403 Forbidden

W: Failed to fetch http://nz.archive.ubuntu.com/ubuntu/dists/precise-updates/multiverse/source/Sources 403 Forbidden

W: Failed to fetch http://nz.archive.ubuntu.com/ubuntu/dists/precise-updates/main/binary-i386/Packages 403 Forbidden

W: Failed to fetch http://nz.archive.ubuntu.com/ubuntu/dists/precise-updates/restricted/binary-i386/Packages 403 Forbidden

W: Failed to fetch http://nz.archive.ubuntu.com/ubuntu/dists/precise-updates/universe/binary-i386/Packages 403 Forbidden

W: Failed to fetch http://nz.archive.ubuntu.com/ubuntu/dists/precise-updates/multiverse/binary-i386/Packages 403 Forbidden

W: Failed to fetch http://nz.archive.ubuntu.com/ubuntu/dists/precise-backports/main/source/Sources 403 Forbidden

W: Failed to fetch http://nz.archive.ubuntu.com/ubuntu/dists/precise-backports/restricted/source/Sources 403 Forbidden

W: Failed to fetch http://nz.archive.ubuntu.com/ubuntu/dists/precise-backports/universe/source/Sources 403 Forbidden

W: Failed to fetch http://nz.archive.ubuntu.com/ubuntu/dists/precise-backports/multiverse/source/Sources 403 Forbidden

W: Failed to fetch http://nz.archive.ubuntu.com/ubuntu/dists/precise-backports/main/binary-i386/Packages 403 Forbidden

W: Failed to fetch http://nz.archive.ubuntu.com/ubuntu/dists/precise-backports/restricted/binary-i386/Packages 403 Forbidden

W: Failed to fetch http://nz.archive.ubuntu.com/ubuntu/dists/precise-backports/universe/binary-i386/Packages 403 Forbidden

W: Failed to fetch http://nz.archive.ubuntu.com/ubuntu/dists/precise-backports/multiverse/binary-i386/Packages 403 Forbidden

E: Some index files failed to download. They have been ignored, or old ones used instead.
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.04.1 LTS
Release: 12.04
Codename: precise
Linux john-Satellite-C640 3.2.0-35-generic-pae #55-Ubuntu SMP Wed Dec 5 18:04:39 UTC 2012 i686 i686 i386 GNU/Linux
john@john-Satellite-C640:~$

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#4

Run:

gksudo gedit /etc/apt/sources.list

Change:
nz.archive

to:
archive

on each lines, save the new file and close gedit. Then run:

sudo apt-get update

Revision history for this message
john norton (johnnnz) said : 		#5

Changed nz.archive to archive but still no NO_PUBKEY number
This is the message I got.
john@john-Satellite-C640:~$ gksudo gedit /etc/apt/sources.list
john@john-Satellite-C640:~$ sudo apt-get update
Ign http://archive.ubuntu.com precise InRelease
Ign http://archive.canonical.com precise InRelease
Ign http://security.ubuntu.com precise-security InRelease
Ign http://extras.ubuntu.com precise InRelease
Ign http://archive.ubuntu.com precise-updates InRelease
Hit http://security.ubuntu.com precise-security Release.gpg
Get:1 http://extras.ubuntu.com precise Release.gpg [72 B]
Hit http://archive.canonical.com precise Release.gpg
Ign http://archive.ubuntu.com precise-backports InRelease
Hit http://security.ubuntu.com precise-security Release
Hit http://extras.ubuntu.com precise Release
Get:2 http://archive.ubuntu.com precise Release.gpg [198 B]
Hit http://archive.canonical.com precise Release
Hit http://security.ubuntu.com precise-security/main Sources
Get:3 http://archive.ubuntu.com precise-updates Release.gpg [198 B]
Hit http://extras.ubuntu.com precise/main Sources
Get:4 http://archive.ubuntu.com precise-backports Release.gpg [198 B]
Hit http://security.ubuntu.com precise-security/restricted Sources
Hit http://archive.canonical.com precise/partner i386 Packages
Get:5 http://archive.ubuntu.com precise Release [49.6 kB]
Hit http://security.ubuntu.com precise-security/universe Sources
Hit http://extras.ubuntu.com precise/main i386 Packages
Ign http://archive.canonical.com precise/partner TranslationIndex
Hit http://security.ubuntu.com precise-security/multiverse Sources
Get:6 http://archive.ubuntu.com precise-updates Release [49.6 kB]
Ign http://extras.ubuntu.com precise/main TranslationIndex
Hit http://security.ubuntu.com precise-security/main i386 Packages
Get:7 http://archive.ubuntu.com precise-backports Release [49.6 kB]
Hit http://security.ubuntu.com precise-security/restricted i386 Packages
Get:8 http://archive.ubuntu.com precise/main Sources [934 kB]
Hit http://security.ubuntu.com precise-security/universe i386 Packages
Hit http://security.ubuntu.com precise-security/multiverse i386 Packages
Hit http://security.ubuntu.com precise-security/main TranslationIndex
Ign http://archive.canonical.com precise/partner Translation-en_NZ
Ign http://archive.canonical.com precise/partner Translation-en
Hit http://security.ubuntu.com precise-security/multiverse TranslationIndex
Ign http://extras.ubuntu.com precise/main Translation-en_NZ
Ign http://extras.ubuntu.com precise/main Translation-en
Hit http://security.ubuntu.com precise-security/restricted TranslationIndex
Hit http://security.ubuntu.com precise-security/universe TranslationIndex
Hit http://security.ubuntu.com precise-security/main Translation-en
Hit http://security.ubuntu.com precise-security/multiverse Translation-en
Hit http://security.ubuntu.com precise-security/restricted Translation-en
Hit http://security.ubuntu.com precise-security/universe Translation-en
Get:9 http://archive.ubuntu.com precise/restricted Sources [5,470 B]
Get:10 http://archive.ubuntu.com precise/universe Sources [5,019 kB]
Get:11 http://archive.ubuntu.com precise/multiverse Sources [155 kB]
Get:12 http://archive.ubuntu.com precise/main i386 Packages [1,274 kB]
Get:13 http://archive.ubuntu.com precise/restricted i386 Packages [8,431 B]
Get:14 http://archive.ubuntu.com precise/universe i386 Packages [4,796 kB]
Get:15 http://archive.ubuntu.com precise/multiverse i386 Packages [121 kB]
Get:16 http://archive.ubuntu.com precise/main TranslationIndex [3,706 B]
Get:17 http://archive.ubuntu.com precise/multiverse TranslationIndex [2,676 B]
Get:18 http://archive.ubuntu.com precise/restricted TranslationIndex [2,596 B]
Get:19 http://archive.ubuntu.com precise/universe TranslationIndex [2,922 B]
Get:20 http://archive.ubuntu.com precise-updates/main Sources [197 kB]
Get:21 http://archive.ubuntu.com precise-updates/restricted Sources [4,419 B]
Get:22 http://archive.ubuntu.com precise-updates/universe Sources [67.5 kB]
Get:23 http://archive.ubuntu.com precise-updates/multiverse Sources [4,244 B]
Get:24 http://archive.ubuntu.com precise-updates/main i386 Packages [457 kB]
Get:25 http://archive.ubuntu.com precise-updates/restricted i386 Packages [8,374 B]
Get:26 http://archive.ubuntu.com precise-updates/universe i386 Packages [165 kB]
Get:27 http://archive.ubuntu.com precise-updates/multiverse i386 Packages [9,675 B]
Get:28 http://archive.ubuntu.com precise-updates/main TranslationIndex [3,564 B]
Get:29 http://archive.ubuntu.com precise-updates/multiverse TranslationIndex [2,605 B]
Get:30 http://archive.ubuntu.com precise-updates/restricted TranslationIndex [2,461 B]
Get:31 http://archive.ubuntu.com precise-updates/universe TranslationIndex [2,850 B]
Get:32 http://archive.ubuntu.com precise-backports/main Sources [2,422 B]
Get:33 http://archive.ubuntu.com precise-backports/restricted Sources [14 B]
Get:34 http://archive.ubuntu.com precise-backports/universe Sources [20.3 kB]
Get:35 http://archive.ubuntu.com precise-backports/multiverse Sources [2,669 B]
Get:36 http://archive.ubuntu.com precise-backports/main i386 Packages [1,941 B]
Get:37 http://archive.ubuntu.com precise-backports/restricted i386 Packages [14 B]
Get:38 http://archive.ubuntu.com precise-backports/universe i386 Packages [20.3 kB]
Get:39 http://archive.ubuntu.com precise-backports/multiverse i386 Packages [2,504 B]
Get:40 http://archive.ubuntu.com precise-backports/main TranslationIndex [72 B]
Get:41 http://archive.ubuntu.com precise-backports/multiverse TranslationIndex [72 B]
Get:42 http://archive.ubuntu.com precise-backports/restricted TranslationIndex [70 B]
Get:43 http://archive.ubuntu.com precise-backports/universe TranslationIndex [73 B]
Get:44 http://archive.ubuntu.com precise/main Translation-en [726 kB]
Get:45 http://archive.ubuntu.com precise/multiverse Translation-en [93.4 kB]
Get:46 http://archive.ubuntu.com precise/restricted Translation-en [2,395 B]
Get:47 http://archive.ubuntu.com precise/universe Translation-en [3,341 kB]
Get:48 http://archive.ubuntu.com precise-updates/main Translation-en [219 kB]
Get:49 http://archive.ubuntu.com precise-updates/multiverse Translation-en [5,414 B]
Get:50 http://archive.ubuntu.com precise-updates/restricted Translation-en [2,082 B]
Get:51 http://archive.ubuntu.com precise-updates/universe Translation-en [97.8 kB]
Get:52 http://archive.ubuntu.com precise-backports/main Translation-en [1,244 B]
Get:53 http://archive.ubuntu.com precise-backports/multiverse Translation-en [1,476 B]
Get:54 http://archive.ubuntu.com precise-backports/restricted Translation-en [14 B]
Get:55 http://archive.ubuntu.com precise-backports/universe Translation-en [14.1 kB]
Fetched 18.0 MB in 42s (425 kB/s)
Reading package lists... Done
john@john-Satellite-C640:~$

Revision history for this message
Best actionparsnip (andrew-woodhead666) said : 		#6

Looks fine to me

Revision history for this message
john norton (johnnnz) said : 		#7

Thank you Andrew I think this has solved the problem. The latest updates installed ok. I may still be having some problems installing plugin for Movie Player but I will close this question and see if it get sorted out.
Kind regards, John.