Ubuntu
apt package

Synaptic can't be updated it won't authenticate

Asked by Mr Young

While installing google earth I was unable to finish due to errors. Now I removed all packages that are broken.
Snaptic shows broken? Should I ignore the 'no authenticate' message?

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Mr Young
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Revision history for this message
Sam_ (and-sam) said : 		#1

> Should I ignore the 'no authenticate' message?

No.

Please close all running package management GUIs, e.g. Synaptic, Software-Center, Update-Manager and only work from terminal.
Open a terminal: ctrl+alt+t
Enter:
sudo apt-get clean
sudo apt-get update
sudo apt-get dist-upgrade

Please post complete output here, thanks.

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#2

sounds like you added a ppa but not it's key.

Revision history for this message
Mr Young (mymountainb) said : 		#3

sudo apt-get clean had no output.

below is sudo apt-get update did not try the next step yet.

Mr Young

sudo apt-get update
Ign http://repository.spotify.com stable InRelease
Ign http://security.ubuntu.com natty-security InRelease
Ign http://archive.canonical.com natty InRelease
Ign http://extras.ubuntu.com natty InRelease
Ign http://security.ubuntu.com natty-security Release.gpg
Ign http://archive.canonical.com natty Release.gpg
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Err http://repository.spotify.com stable/non-free amd64 Packages
  Undetermined Error
Ign http://us.archive.ubuntu.com natty-backports Release
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  Undetermined Error
Err http://extras.ubuntu.com natty/main Sources
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Ign http://security.ubuntu.com natty-security/multiverse Sources/DiffIndex
Ign http://security.ubuntu.com natty-security/main amd64 Packages/DiffIndex
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Err http://archive.canonical.com natty/partner amd64 Packages
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Err http://extras.ubuntu.com natty/main amd64 Packages
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Ign http://security.ubuntu.com natty-security/universe amd64 Packages/DiffIndex
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Ign http://security.ubuntu.com natty-security/main Translation-en_US
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Ign http://us.archive.ubuntu.com natty/main Translation-en_US
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Err http://us.archive.ubuntu.com natty-updates/main Sources
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Err http://us.archive.ubuntu.com natty-updates/restricted Sources
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Ign http://us.archive.ubuntu.com natty-backports/universe Translation-en_US
Ign http://us.archive.ubuntu.com natty-backports/universe Translation-en
W: Failed to fetch http://repository.spotify.com/dists/stable/non-free/binary-amd64/Packages Undetermined Error

W: Failed to fetch http://archive.canonical.com/ubuntu/dists/natty/partner/source/Sources Undetermined Error

W: Failed to fetch http://security.ubuntu.com/ubuntu/dists/natty-security/main/source/Sources Undetermined Error

W: Failed to fetch http://extras.ubuntu.com/ubuntu/dists/natty/main/source/Sources Undetermined Error

W: Failed to fetch http://archive.canonical.com/ubuntu/dists/natty/partner/binary-amd64/Packages Undetermined Error

W: Failed to fetch http://extras.ubuntu.com/ubuntu/dists/natty/main/binary-amd64/Packages Undetermined Error

W: Failed to fetch http://security.ubuntu.com/ubuntu/dists/natty-security/restricted/source/Sources Undetermined Error

W: Failed to fetch http://security.ubuntu.com/ubuntu/dists/natty-security/universe/source/Sources Undetermined Error

W: Failed to fetch http://security.ubuntu.com/ubuntu/dists/natty-security/multiverse/source/Sources Undetermined Error

W: Failed to fetch http://security.ubuntu.com/ubuntu/dists/natty-security/main/binary-amd64/Packages Undetermined Error

W: Failed to fetch http://security.ubuntu.com/ubuntu/dists/natty-security/restricted/binary-amd64/Packages Undetermined Error

W: Failed to fetch http://security.ubuntu.com/ubuntu/dists/natty-security/universe/binary-amd64/Packages Undetermined Error

W: Failed to fetch http://security.ubuntu.com/ubuntu/dists/natty-security/multiverse/binary-amd64/Packages Undetermined Error

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/natty/main/source/Sources Undetermined Error

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/natty/restricted/source/Sources Undetermined Error

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/natty/universe/source/Sources Undetermined Error

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/natty/multiverse/source/Sources Undetermined Error

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/natty/main/binary-amd64/Packages Undetermined Error

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/natty/restricted/binary-amd64/Packages Undetermined Error

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/natty/universe/binary-amd64/Packages Undetermined Error

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/natty/multiverse/binary-amd64/Packages Undetermined Error

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/natty-updates/main/source/Sources Undetermined Error

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/natty-updates/restricted/source/Sources Undetermined Error

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/natty-updates/universe/source/Sources Undetermined Error

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/natty-updates/multiverse/source/Sources Undetermined Error

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/natty-updates/main/binary-amd64/Packages Undetermined Error

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/natty-updates/restricted/binary-amd64/Packages Undetermined Error

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/natty-updates/universe/binary-amd64/Packages Undetermined Error

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/natty-updates/multiverse/binary-amd64/Packages Undetermined Error

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/natty-backports/main/binary-amd64/Packages Undetermined Error

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/natty-backports/restricted/binary-amd64/Packages Undetermined Error

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/natty-backports/universe/binary-amd64/Packages Undetermined Error

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/natty-backports/multiverse/binary-amd64/Packages Undetermined Error

E: Some index files failed to download. They have been ignored, or old ones used instead.

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#4

Is the system online?
Do you use a proxy?

Revision history for this message
Mr Young (mymountainb) said : 		#5

Yes it is online in corporate setting, it uses an autocofig url for the proxy.
It was working for may months with no problem, I also installed a scientific
curve plot bayesian tool that was broken, I removed it successfully.

Mark

Revision history for this message
Sam_ (and-sam) said : 		#6

> online in corporate setting

Ask your sys admin if they've changed the proxy and if you need to change locale config.
https://help.ubuntu.com/community/AptGet/Howto#Setting_up_apt-get_to_use_a_http-proxy

Revision history for this message
mfauzirahman (mfauzirahman) said : 		#7

Problem solved or still pending?

Revision history for this message
Mr Young (mymountainb) said : 		#8

Every thing seams to be working fine now, thanks.