Ubuntu
apt package

Unable to install "Ubuntu Restricted Extras"

Asked by Timm Brown

When I attempt to install "Ubuntu Restricted Extras", I receive the following error message:

Package Operation Failed
The installation or removal of a package software failed.

installArchives() failed: Selecting previously deselected package ubuntu-restricted-extras.
(Reading database ...
(Reading database ... 5%
(Reading database ... 10%
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(Reading database ... 25%
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(Reading database ... 45%
(Reading database ... 50%
(Reading database ... 55%
(Reading database ... 60%
(Reading database ... 65%
(Reading database ... 70%
(Reading database ... 75%
(Reading database ... 80%
(Reading database ... 85%
(Reading database ... 90%
(Reading database ... 95%
(Reading database ... 100%
(Reading database ... 126640 files and directories currently installed.)
Unpacking ubuntu-restricted-extras (from .../ubuntu-restricted-extras_56_amd64.deb) ...
Setting up flashplugin-downloader:i386 (11.0.1.152ubuntu1) ...
Downloading...
--2011-12-09 14:49:00-- http://archive.canonical.com/pool/partner/a/adobe-flashplugin/adobe-flashplugin_11.0.1.152.orig.tar.gz
Resolving archive.canonical.com... 91.189.88.33
Connecting to archive.canonical.com|91.189.88.33|:80... connected.
HTTP request sent, awaiting response... 404 Not Found
2011-12-09 14:49:01 ERROR 404: Not Found.

download failed
The Flash plugin is NOT installed.
dpkg: error processing flashplugin-downloader:i386 (--configure):
 subprocess installed post-installation script returned error exit status 1
dpkg: dependency problems prevent configuration of flashplugin-installer:
 flashplugin-installer depends on flashplugin-downloader (>= 11.0.1.152ubuntu1); however:
  Package flashplugin-downloader is not installed.
  Package flashplugin-downloader:i386 is not configured yet.
dpkg: error processing flashplugin-installer (--configure):
 dependency problems - leaving unconfigured
No apport report written because the error message indicates its a followup error from a previous failure.
Setting up ubuntu-restricted-extras (56) ...
Errors were encountered while processing:
 flashplugin-downloader:i386
 flashplugin-installer
Error in function:
SystemError: E:Sub-process /usr/bin/dpkg returned an error code (1)
Setting up flashplugin-downloader:i386 (11.0.1.152ubuntu1) ...
Downloading...
--2011-12-09 14:49:01-- http://archive.canonical.com/pool/partner/a/adobe-flashplugin/adobe-flashplugin_11.0.1.152.orig.tar.gz
Resolving archive.canonical.com... 91.189.88.33
Connecting to archive.canonical.com|91.189.88.33|:80... connected.
HTTP request sent, awaiting response... 404 Not Found
2011-12-09 14:49:02 ERROR 404: Not Found.

download failed
The Flash plugin is NOT installed.
dpkg: error processing flashplugin-downloader:i386 (--configure):
 subprocess installed post-installation script returned error exit status 1
dpkg: dependency problems prevent configuration of flashplugin-installer:
 flashplugin-installer depends on flashplugin-downloader (>= 11.0.1.152ubuntu1); however:
  Package flashplugin-downloader is not installed.
  Package flashplugin-downloader:i386 is not configured yet.
dpkg: error processing flashplugin-installer (--configure):
 dependency problems - leaving unconfigured
Errors were encountered while processing:
 flashplugin-downloader:i386

How can I fix this? Also, in case it's relevant, I am using Ubuntu 11.10

Question information

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Ubuntu apt Edit question
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Solved by:
Andres Attemann
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Revision history for this message
Best Andres Attemann (attemann) said : 		#1

If you take a look at the http://archive.canonical.com/pool/partner/a/adobe-flashplugin/
you see that the version for oneiric is adobe-flashplugin_11.1.102.55-0oneiric1_amd64.deb

So I suspect you have to update the package database.
Open terminal and type in the following:
sudo apt-get update

Then re-try the installation

Revision history for this message
Timm Brown (timmbrown91) said : 		#2

I did that, and I received the same error.

Revision history for this message
marcobra (Marco Braida) (marcobra) said : 		#3

Please try this:

sudo cp -arf /var/lib/dpkg /var/lib/dpkg.backup
sudo cp /var/lib/dpkg/status-old /var/lib/dpkg/status
sudo cp /var/lib/dpkg/available-old /var/lib/dpkg/available
sudo rm -rf /var/lib/dpkg/updates/*
sudo rm -rf /var/lib/apt/lists
sudo mkdir /var/lib/apt/lists
sudo mkdir /var/lib/apt/lists/partial
sudo apt-get clean
sudo apt-get update
sudo dpkg --clear-avail
sudo dpkg --configure -a
sudo apt-get install -f
sudo apt-get update
sudo apt-get dist-upgrade

Revision history for this message
Andres Attemann (attemann) said : 		#4

Update itself was successful?
Were there any error messages when sudo apt-get update command was running?

Revision history for this message
Timm Brown (timmbrown91) said : 		#5

I did not receive any errors when entering the command in the terminal.

Updates were made available in update manager directly after. Currently applying updates.

Revision history for this message
Timm Brown (timmbrown91) said : 		#6

Thanks Andres Attemann, that solved my question.