Ubuntu
apt package

clamav package operation failed

Asked by Leonid A. DaSilva

Everytime I install or try to remove a package from my system I getting this fail dialog:

installArchives() failed: Selecting previously deselected package language-pack-kde-en-base.
(Reading database ...
(Reading database ... 5%
(Reading database ... 10%
(Reading database ... 15%
(Reading database ... 20%
(Reading database ... 25%
(Reading database ... 30%
(Reading database ... 35%
(Reading database ... 40%
(Reading database ... 45%
(Reading database ... 50%
(Reading database ... 55%
(Reading database ... 60%
(Reading database ... 65%
(Reading database ... 70%
(Reading database ... 75%
(Reading database ... 80%
(Reading database ... 85%
(Reading database ... 90%
(Reading database ... 95%
(Reading database ... 100%
(Reading database ... 192105 files and directories currently installed.)
Unpacking language-pack-kde-en-base (from .../language-pack-kde-en-base_1%3a10.10+20100817_all.deb) ...
Selecting previously deselected package language-pack-kde-en.
Unpacking language-pack-kde-en (from .../language-pack-kde-en_1%3a10.10+20100914_all.deb) ...
Replacing files in old package language-pack-kde-en-base ...
Replacing files in old package language-pack-en-base ...
Selecting previously deselected package gimp-help-common.
Unpacking gimp-help-common (from .../gimp-help-common_2.4.1-2_all.deb) ...
Selecting previously deselected package gimp-help-en.
Unpacking gimp-help-en (from .../gimp-help-en_2.4.1-2_all.deb) ...
Selecting previously deselected package gnome-user-guide-en.
Unpacking gnome-user-guide-en (from .../gnome-user-guide-en_2.30.0+git20100403ubuntu2_all.deb) ...
Selecting previously deselected package kde-l10n-engb.
Unpacking kde-l10n-engb (from .../kde-l10n-engb_4%3a4.5.1-0ubuntu1_all.deb) ...
Selecting previously deselected package openoffice.org-l10n-common.
Unpacking openoffice.org-l10n-common (from .../openoffice.org-l10n-common_1%3a3.2.1-6ubuntu1_all.deb) ...
Selecting previously deselected package openoffice.org-l10n-en-gb.
Unpacking openoffice.org-l10n-en-gb (from .../openoffice.org-l10n-en-gb_1%3a3.2.1-6ubuntu1_all.deb) ...
Selecting previously deselected package openoffice.org-help-en-gb.
Unpacking openoffice.org-help-en-gb (from .../openoffice.org-help-en-gb_1%3a3.2.1-6ubuntu1_all.deb) ...
Selecting previously deselected package openoffice.org-hyphenation.
Unpacking openoffice.org-hyphenation (from .../openoffice.org-hyphenation_0.6_all.deb) ...
Selecting previously deselected package openoffice.org-hyphenation-en-us.
Unpacking openoffice.org-hyphenation-en-us (from .../openoffice.org-hyphenation-en-us_2.5-1ubuntu1_all.deb) ...
Selecting previously deselected package openoffice.org-l10n-en-za.
Unpacking openoffice.org-l10n-en-za (from .../openoffice.org-l10n-en-za_1%3a3.2.1-6ubuntu1_all.deb) ...
Selecting previously deselected package openoffice.org-thesaurus-en-au.
Unpacking openoffice.org-thesaurus-en-au (from .../openoffice.org-thesaurus-en-au_2.1-5_all.deb) ...
Selecting previously deselected package openoffice.org-thesaurus-en-us.
Unpacking openoffice.org-thesaurus-en-us (from .../openoffice.org-thesaurus-en-us_1%3a3.2.1-2ubuntu1_all.deb) ...
Processing triggers for software-center ...
/usr/lib/pymodules/python2.6/gtk-2.0/gtk/__init__.py:57: GtkWarning: could not open display
  warnings.warn(str(e), _gtk.Warning)
Processing triggers for doc-base ...
Processing 1 added doc-base file(s)...
Registering documents with scrollkeeper...
Processing triggers for python-central ...
Setting up amavisd-new-postfix (1:2.6.4-1ubuntu6) ...
postconf: warning: spf-policyd_time_limit: unknown parameter
Selected policy name, policy-spf, already in master.cf. Master.cf not updated.
Selected service name, smtp-amavis, or smtpd port, 10025, already in master.cf. Master.cf not updated.
 * Stopping Postfix Mail Transport Agent postfix
[ OK ]
 * Starting Postfix Mail Transport Agent postfix
[ OK ]
Stopping amavisd: (not running).
Starting amavisd: head: cannot open `/etc/mailname' for reading: No such file or directory
  The value of variable $myhostname is "leonid-desktop", but should have been
  a fully qualified domain name; perhaps uname(3) did not provide such.
  You must explicitly assign a FQDN of this host to variable $myhostname
  in /etc/amavis/conf.d/05-node_id, or fix what uname(3) provides as a host's
  network name!
(failed).
invoke-rc.d: initscript amavis, action "restart" failed.
dpkg: error processing amavisd-new-postfix (--configure):
 subprocess installed post-installation script returned error exit status 1
Setting up gimp-help-common (2.4.1-2) ...
Setting up gimp-help-en (2.4.1-2) ...
Setting up gnome-user-guide-en (2.30.0+git20100403ubuntu2) ...
Setting up openoffice.org-l10n-common (1:3.2.1-6ubuntu1) ...
Setting up openoffice.org-l10n-en-gb (1:3.2.1-6ubuntu1) ...
Setting up openoffice.org-help-en-gb (1:3.2.1-6ubuntu1) ...
Setting up openoffice.org-hyphenation (0.6) ...
Setting up openoffice.org-hyphenation-en-us (2.5-1ubuntu1) ...
Setting up openoffice.org-l10n-en-za (1:3.2.1-6ubuntu1) ...
Setting up openoffice.org-thesaurus-en-au (2.1-5) ...
Setting up openoffice.org-thesaurus-en-us (1:3.2.1-2ubuntu1) ...
Setting up language-pack-kde-en (1:10.10+20100914) ...
Setting up language-pack-kde-en-base (1:10.10+20100817) ...
Setting up kde-l10n-engb (4:4.5.1-0ubuntu1) ...
Processing triggers for python-gmenu ...
Rebuilding /usr/share/applications/desktop.en_US.UTF8.cache...
Processing triggers for python-support ...
Errors were encountered while processing:
 amavisd-new-postfix
Setting up amavisd-new-postfix (1:2.6.4-1ubuntu6) ...
postconf: warning: spf-policyd_time_limit: unknown parameter
Selected policy name, policy-spf, already in master.cf. Master.cf not updated.
Selected service name, smtp-amavis, or smtpd port, 10025, already in master.cf. Master.cf not updated.
 * Stopping Postfix Mail Transport Agent postfix
[ OK ]
 * Starting Postfix Mail Transport Agent postfix
[ OK ]
Stopping amavisd: (not running).
Starting amavisd: head: cannot open `/etc/mailname' for reading: No such file or directory
  The value of variable $myhostname is "leonid-desktop", but should have been
  a fully qualified domain name; perhaps uname(3) did not provide such.
  You must explicitly assign a FQDN of this host to variable $myhostname
  in /etc/amavis/conf.d/05-node_id, or fix what uname(3) provides as a host's
  network name!
(failed).
invoke-rc.d: initscript amavis, action "restart" failed.
dpkg: error processing amavisd-new-postfix (--configure):
 subprocess installed post-installation script returned error exit status 1

I am new to Ubuntu, can anyone help with this?

Question information

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Revision history for this message
marcobra (Marco Braida) (marcobra) said : 		#1

Open a Terminal from the menu Applications → Accessories → Terminal and type:

Suggestion: right click with mouse on the terminal title caption and select the item "Always on Top" doing this you will force the terminal window to stay on top of the other windows and you will find very easy to copy single row from this web page into the terminal...

(if the system ask you a password give your user password, you will not see nothing when you type it, then press enter)

sudo apt-get -f install
sudo apt-get --fix-missing install
sudo apt-get update
sudo apt-get dist-upgrade

Hope this helps

Revision history for this message
Leonid A. DaSilva (leonid279) said : 		#2

I appreciate your response and help but I am still getting the same error whenever I try to install or remove a program. Any other suggestions you can think of would be appreciated. Also, do you know what is causing this problem?

Revision history for this message
Torsten Spindler (tspindler) said : 		#3

You can try to clean your apt cache with:
$ sudo apt-get clean

Revision history for this message
Tom Lenz (the2b) said : 		#4

It looks like the problem is the package 'amavisd-new-postfix'

type this in temrinal (requires superuser permissions)

     sudo apt-get --purge remove amavisd-new-postfix

Then this

     sudo apt-get install amavisd-new-postfix

That will un and reinstall the package

then continure about your work

Revision history for this message
Tom Lenz (the2b) said : 		#5

In addition to my previous reponse, the lib is not a manditory one (that I've noticed, but I could be wrong) so there may not be any need to reinstall it at all

Revision history for this message
Michel Synnett (msynnett) said : 		#6

Tried to download clamav and ended with 'error code 1'.

I'm stuck and don't know how to proceed. (As well, I've had and still having problems with dos required password ... it's hit and miss most of the time).

Can you help?

Thanks in advance.

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