Sound Drive for M7VIG Pro Mother board

Please send us the full Terminal output from step 3 and step 4 from this procedure:

https://help.ubuntu.com/community/SoundTroubleshootingProcedure

Mark,

Thanks for the info. I will be giving this a shot in the next couple of days. Will let you
know how I faired out.

Thanks
Ray

--- On Thu, 12/24/09, Mark Rijckenberg <email address hidden> wrote:

From: Mark Rijckenberg <email address hidden>
Subject: Re: [Question #95082]: Sound Drive for M7VIG Pro Mother board
To: <email address hidden>
Date: Thursday, December 24, 2009, 10:34 AM

Your question #95082 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/95082

    Status: Open => Needs information

Mark Rijckenberg requested for more information:
Please send us the full Terminal output from step 3 and step 4 from this
procedure:

https://help.ubuntu.com/community/SoundTroubleshootingProcedure

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/ubuntu/+question/95082

You received this question notification because you are a direct
subscriber of the question.

Mark,

I appreciate you looking into this and I don't wish to waste your time.
I am running ubuntu 8.04.3, Heady Hern. I've attempted to be pretty
regular at keeping the system up to date.  I noticed that the mail indicates
that there is a newer verion ( 9.x ). Should I update to this version 1st before
you dig into this?

Ray

The following is the output location as per Step 3 of insturctions:

This script visits the following commands/files to collect diagnostic
information about your ALSA installation and sound related hardware.

  dmesg
  lspci
  lsmod
  aplay
  amixer
  alsactl
  /proc/asound/
  /sys/class/sound/
  ~/.asoundrc (etc.)

See 'alsa-info.sh --help' for command line options.

Automatically upload ALSA information to pastebin? [y/N] : y
Uploading information to www.pastebin.ca ...  Done!

Your ALSA information is located at http://pastebin.ca/1730112

Please inform the person helping you.

Thanks

Ray

--- On Thu, 12/24/09, Mark Rijckenberg <email address hidden> wrote:

From: Mark Rijckenberg <email address hidden>
Subject: Re: [Question #95082]: Sound Drive for M7VIG Pro Mother board
To: <email address hidden>
Date: Thursday, December 24, 2009, 10:34 AM

Your question #95082 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/95082

    Status: Open => Needs information

Mark Rijckenberg requested for more information:
Please send us the full Terminal output from step 3 and step 4 from this
procedure:

https://help.ubuntu.com/community/SoundTroubleshootingProcedure

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/ubuntu/+question/95082

You received this question notification because you are a direct
subscriber of the question.

The mixer settings in your ALSA output show the following issues:

# Amixer output
# -------------
#
# -------Mixer controls for card 0 [V8235]
#
# Card hw:0 'V8235'/'VIA 8235 with CMI9739 at 0xe000, irq 19'
# Mixer name : 'C-Media Electronics CMI9739'
# Components : 'AC97a:434d4961'
# Controls : 46
# Simple ctrls : 30
# Simple mixer control 'Master',0
# Capabilities: pswitch pswitch-joined
# Playback channels: Mono
# Mono: Playback [on]
# Simple mixer control 'Master Mono',0
# Capabilities: pvolume pvolume-joined pswitch pswitch-joined
# Playback channels: Mono
# Limits: Playback 0 - 31
# Mono: Playback 25 [81%] [-9.00dB] [on]
# Simple mixer control 'PCM',0
# Capabilities: pvolume pswitch pswitch-joined
# Playback channels: Front Left - Front Right
# Limits: Playback 0 - 31
# Mono:
# Front Left: Playback 23 [74%] [-60.00dB] [on]
# Front Right: Playback 23 [74%] [-60.00dB] [on]
# Simple mixer control 'Surround',0
# Capabilities: pvolume pswitch
# Playback channels: Front Left - Front Right
# Limits: Playback 0 - 31
# Mono:
# Front Left: Playback 0 [0%] [-46.50dB] [off]
# Front Right: Playback 0 [0%] [-46.50dB] [off]
# Simple mixer control 'Surround Jack Mode',0
# Capabilities: enum
# Items: 'Shared' 'Independent'
# Item0: 'Shared'
# Simple mixer control 'Center',0
# Capabilities: pvolume pvolume-joined pswitch pswitch-joined
# Playback channels: Mono
# Limits: Playback 0 - 31
# Mono: Playback 31 [100%] [0.00dB] [off]
# Simple mixer control 'LFE',0
# Capabilities: pvolume pvolume-joined pswitch pswitch-joined
# Playback channels: Mono
# Limits: Playback 0 - 31
# Mono: Playback 0 [0%] [-46.50dB] [off]

Using alsamixer or gnome-alsamixer, please unmute and increase volume to 100% on the following channels:

Surround channel
Center channel
LFE channel

The [off] status in the output above means that specific channel is muted.

Mark,

Thanks. Just a couple of "stupid questions".

When I launch the application, I use the volume button and have moved it to various
levels and not gotten any responce. I have checked the speaker icon and it doesn't "seem"
to indicate that it is in "mute" mode ( I've toggled the settings back and forth ). When I get back home tonight I will start the session up and look for other muting options on the application that I could have missed.

Since I am not overly familure with the app. is there an area I should be looking closer to?
i.e. Some option settings, maybe in setup, or options, or perferences that I should review?

Thanks
Ray

--- On Tue, 12/29/09, Mark Rijckenberg <email address hidden> wrote:

From: Mark Rijckenberg <email address hidden>
Subject: Re: [Question #95082]: Sound Drive for M7VIG Pro Mother board
To: <email address hidden>
Date: Tuesday, December 29, 2009, 6:56 AM

Your question #95082 on alsa-driver in ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/95082

    Status: Open => Answered

Mark Rijckenberg proposed the following answer:
The mixer settings in your ALSA output show the following issues:

# Amixer output
# -------------
#
# -------Mixer controls for card 0 [V8235]
#
# Card hw:0 'V8235'/'VIA 8235 with CMI9739 at 0xe000, irq 19'
#  Mixer name        : 'C-Media Electronics CMI9739'
#  Components        : 'AC97a:434d4961'
#  Controls      : 46
#  Simple ctrls  : 30
# Simple mixer control 'Master',0
#  Capabilities: pswitch pswitch-joined
#  Playback channels: Mono
#  Mono: Playback [on]
# Simple mixer control 'Master Mono',0
#  Capabilities: pvolume pvolume-joined pswitch pswitch-joined
#  Playback channels: Mono
#  Limits: Playback 0 - 31
#  Mono: Playback 25 [81%] [-9.00dB] [on]
# Simple mixer control 'PCM',0
#  Capabilities: pvolume pswitch pswitch-joined
#  Playback channels: Front Left - Front Right
#  Limits: Playback 0 - 31
#  Mono:
#  Front Left: Playback 23 [74%] [-60.00dB] [on]
#  Front Right: Playback 23 [74%] [-60.00dB] [on]
# Simple mixer control 'Surround',0
#  Capabilities: pvolume pswitch
#  Playback channels: Front Left - Front Right
#  Limits: Playback 0 - 31
#  Mono:
#  Front Left: Playback 0 [0%] [-46.50dB] [off]
#  Front Right: Playback 0 [0%] [-46.50dB] [off]
# Simple mixer control 'Surround Jack Mode',0
#  Capabilities: enum
#  Items: 'Shared' 'Independent'
#  Item0: 'Shared'
# Simple mixer control 'Center',0
#  Capabilities: pvolume pvolume-joined pswitch pswitch-joined
#  Playback channels: Mono
#  Limits: Playback 0 - 31
#  Mono: Playback 31 [100%] [0.00dB] [off]
# Simple mixer control 'LFE',0
#  Capabilities: pvolume pvolume-joined pswitch pswitch-joined
#  Playback channels: Mono
#  Limits: Playback 0 - 31
#  Mono: Playback 0 [0%] [-46.50dB] [off]

Using alsamixer or gnome-alsamixer, please unmute and increase volume to
100% on the following channels:

Surround channel
Center channel
LFE channel

The [off] status in the output above means that specific channel is
muted.

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/95082/+confirm?answer_id=3

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/95082

You received this question notification because you are a direct
subscriber of the question.

Did you check all the volume channel settings in gnome-alsamixer as I suggested?

If gnome-alsamixer is not installed, you can first install it using the following commands:

sudo aptitude update
sudo aptitude install gnome-alsamixer

gnome-alsamixer should be able to clearly indicate which channels are muted.

Mark,

I will give this a shot tonight and let you know what the results are.

Thanks
Ray

--- On Tue, 12/29/09, Mark Rijckenberg <email address hidden> wrote:

From: Mark Rijckenberg <email address hidden>
Subject: Re: [Question #95082]: Sound Drive for M7VIG Pro Mother board
To: <email address hidden>
Date: Tuesday, December 29, 2009, 12:16 PM

Your question #95082 on alsa-driver in ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/95082

    Status: Open => Answered

Mark Rijckenberg proposed the following answer:
Did you check all the volume channel settings in gnome-alsamixer as I
suggested?

If gnome-alsamixer is not installed, you can first install it using the
following commands:

sudo aptitude update
sudo aptitude install gnome-alsamixer

gnome-alsamixer should be able to clearly indicate which channels are
muted.

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/95082/+confirm?answer_id=5

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/95082

You received this question notification because you are a direct
subscriber of the question.

Mark,

Installed gnome-alsamixer ( shows up under "Sound & Video" options ),
but did get the follower error when it loaded:

Bad key or directory name: "/apps/gnome-alsamixer/display_mixers/": Key/directory may not end with a slash '/'
Bad key or directory name: "/apps/gnome-alsamixer/display_names/": Key/directory may not end with a slash '/'

I tried to find the directory using the find command:
ralvarez@Abacus4:/$ find / -name gnome-alsamixer -print
/usr/bin/gnome-alsamixer
/usr/share/pixmaps/gnome-alsamixer
/usr/share/menu/gnome-alsamixer
/usr/share/doc/gnome-alsamixer

Got this result, so not sure where this directory. I get the above error
each time I open the mixer app. Of course it goes without saying that
there is no sound ( fix b to solve a ). Its been a long time since I worked
with a Unix like system and it brings back memories.

suggestion: I could back up personnel files and reload to latest version
                   if you think that this would be cleaner.

Thanks

Ray

--- On Tue, 12/29/09, Mark Rijckenberg <email address hidden> wrote:

From: Mark Rijckenberg <email address hidden>
Subject: Re: [Question #95082]: Sound Drive for M7VIG Pro Mother board
To: <email address hidden>
Date: Tuesday, December 29, 2009, 12:16 PM

Your question #95082 on alsa-driver in ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/95082

    Status: Open => Answered

Mark Rijckenberg proposed the following answer:
Did you check all the volume channel settings in gnome-alsamixer as I
suggested?

If gnome-alsamixer is not installed, you can first install it using the
following commands:

sudo aptitude update
sudo aptitude install gnome-alsamixer

gnome-alsamixer should be able to clearly indicate which channels are
muted.

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/95082/+confirm?answer_id=5

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/95082

You received this question notification because you are a direct
subscriber of the question.

Your PC is experiencing the following bugs:

https://bugs.launchpad.net/ubuntu/+source/gnome-alsamixer/+bug/184768
https://bugs.launchpad.net/ubuntu/+source/gnome-alsamixer/+bug/461003

First perform a backup of all your personal data, including everything in the /home directory.

Then perform a clean install of Ubuntu 9.10. If you have separate root (/) and /home partitions, then only format the root (/) partition during the install.

If sound still does not work after installing Ubuntu 9.10, please send us the full Terminal output from step 3 and step 4 from this procedure:

https://help.ubuntu.com/community/SoundTroubleshootingProcedure