Ubuntu
alsa-driver package

No sound on HP x2 Detacheable with Ubuntu 16.04 LTS how do Ifix this please?

Asked by Jaetjeans Joseph

!!################################
!!ALSA Information Script v 0.4.64
!!################################

!!Script ran on: Thu Nov 16 03:44:07 UTC 2017

!!Linux Distribution
!!------------------

Ubuntu 16.04.3 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 16.04.3 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 16.04.3 LTS" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/" UBUNTU_CODENAME=xenial

!!DMI Information
!!---------------

Manufacturer: HP
Product Name: HP x2 Detachable 10-p0XX
Product Version:
Firmware Version: F.21
Board Vendor: HP
Board Name: 827C

!!ACPI Device Status Information
!!---------------

/sys/bus/acpi/devices/10EC3276:00/status 15
/sys/bus/acpi/devices/80860F14:00/status 15
/sys/bus/acpi/devices/80860F14:01/status 15
/sys/bus/acpi/devices/80860F14:03/status 15
/sys/bus/acpi/devices/8086228A:00/status 15
/sys/bus/acpi/devices/8086228A:01/status 15
/sys/bus/acpi/devices/8086228E:00/status 15
/sys/bus/acpi/devices/8086228E:01/status 15
/sys/bus/acpi/devices/8086228E:02/status 15
/sys/bus/acpi/devices/808622A8:00/status 15
/sys/bus/acpi/devices/808622C1:00/status 15
/sys/bus/acpi/devices/808622C1:01/status 15
/sys/bus/acpi/devices/808622C1:02/status 15
/sys/bus/acpi/devices/808622C1:03/status 15
/sys/bus/acpi/devices/808622C1:04/status 15
/sys/bus/acpi/devices/808622C1:05/status 15
/sys/bus/acpi/devices/808622C1:06/status 15
/sys/bus/acpi/devices/ACPI0003:00/status 15
/sys/bus/acpi/devices/ACPI0011:00/status 15
/sys/bus/acpi/devices/INT33A4:00/status 15
/sys/bus/acpi/devices/INT33D3:00/status 11
/sys/bus/acpi/devices/INT33D4:00/status 15
/sys/bus/acpi/devices/INT33D6:00/status 15
/sys/bus/acpi/devices/INT33F5:00/status 15
/sys/bus/acpi/devices/INT33FF:00/status 15
/sys/bus/acpi/devices/INT33FF:01/status 15
/sys/bus/acpi/devices/INT33FF:02/status 15
/sys/bus/acpi/devices/INT33FF:03/status 15
/sys/bus/acpi/devices/INT33FF:04/status 15
/sys/bus/acpi/devices/INT3400:00/status 15
/sys/bus/acpi/devices/INT3403:00/status 15
/sys/bus/acpi/devices/INT3403:02/status 15
/sys/bus/acpi/devices/INTL9C60:00/status 15
/sys/bus/acpi/devices/INTL9C60:01/status 15
/sys/bus/acpi/devices/LNXPOWER:00/status 15
/sys/bus/acpi/devices/LNXPOWER:01/status 15
/sys/bus/acpi/devices/LNXPOWER:02/status 1
/sys/bus/acpi/devices/LNXPOWER:03/status 1
/sys/bus/acpi/devices/LNXPOWER:04/status 1
/sys/bus/acpi/devices/LNXPOWER:05/status 1
/sys/bus/acpi/devices/LNXPOWER:09/status 1
/sys/bus/acpi/devices/LNXPOWER:0a/status 1
/sys/bus/acpi/devices/MSFT0101:00/status 15
/sys/bus/acpi/devices/OVTI5670:00/status 15
/sys/bus/acpi/devices/PNP0103:00/status 15
/sys/bus/acpi/devices/PNP0C0A:01/status 31
/sys/bus/acpi/devices/PNP0C0F:00/status 9
/sys/bus/acpi/devices/PNP0C0F:01/status 9
/sys/bus/acpi/devices/PNP0C0F:02/status 9
/sys/bus/acpi/devices/PNP0C0F:03/status 9
/sys/bus/acpi/devices/PNP0C0F:04/status 9
/sys/bus/acpi/devices/PNP0C0F:05/status 9
/sys/bus/acpi/devices/PNP0C0F:06/status 9
/sys/bus/acpi/devices/PNP0C0F:07/status 9
/sys/bus/acpi/devices/SYNP1000:00/status 15
/sys/bus/acpi/devices/device:0c/status 15
/sys/bus/acpi/devices/device:1a/status 15
/sys/bus/acpi/devices/device:40/status 15
/sys/bus/acpi/devices/device:47/status 15
/sys/bus/acpi/devices/device:48/status 15

!!Kernel Information
!!------------------

Kernel release: 4.10.0-38-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: k4.10.0-38-generic
Library version: 1.1.0
Utilities version: 1.1.0

!!Loaded ALSA modules
!!-------------------

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

!!Soundcards recognised by ALSA
!!-----------------------------

--- no soundcards ---

!!PCI Soundcards installed in the system
!!--------------------------------------

00:03.0 Multimedia controller: Intel Corporation Device 22b8 (rev 36)

!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!-------------------------------------------------------

!!Modprobe options (Sound related)
!!--------------------------------

snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2

!!Loaded sound module options
!!---------------------------

!!ALSA Device nodes
!!-----------------

crw-rw---- 1 root audio 116, 1 Nov 15 19:37 /dev/snd/seq
crw-rw---- 1 root audio 116, 33 Nov 15 19:37 /dev/snd/timer

!!Aplay/Arecord output
!!--------------------

APLAY

aplay: device_list:268: no soundcards found...

ARECORD

arecord: device_list:268: no soundcards found...

!!Amixer output
!!-------------

!!Alsactl output
!!--------------

--startcollapse--
--endcollapse--

!!All Loaded Modules
!!------------------

Module
ccm
rfcomm
bnep
hid_multitouch
intel_rapl
intel_powerclamp
hp_wmi
coretemp
kvm
irqbypass
punit_atom_debug
crct10dif_pclmul
crc32_pclmul
ghash_clmulni_intel
pcbc
aesni_intel
aes_x86_64
crypto_simd
glue_helper
cryptd
intel_cstate
axp20x_i2c
snd_soc_rt5645
axp20x
snd_soc_rt5670
nls_iso8859_1
snd_soc_rt5640
snd_soc_tlv320aic31xx
snd_soc_rl6231
arc4
iwlmvm
mac80211
iwlwifi
uvcvideo
videobuf2_vmalloc
videobuf2_memops
videobuf2_v4l2
cfg80211
videobuf2_core
videodev
media
joydev
input_leds
btusb
btrtl
lpc_ich
mei_txe
shpchp
mei
processor_thermal_device
hid_sensor_gyro_3d
hid_sensor_accel_3d
intel_soc_dts_iosf
hid_sensor_incl_3d
hid_sensor_rotation
hid_sensor_magn_3d
hid_sensor_trigger
industrialio_triggered_buffer
kfifo_buf
hid_sensor_iio_common
industrialio
snd_intel_sst_acpi
snd_intel_sst_core
snd_soc_sst_mfld_platform
snd_soc_sst_match
snd_soc_core
snd_compress
ac97_bus
snd_pcm_dmaengine
rfkill_gpio
snd_pcm
hci_uart
btbcm
btqca
btintel
snd_seq_midi
bluetooth
snd_seq_midi_event
snd_rawmidi
snd_seq
snd_seq_device
snd_timer
dw_dmac
dw_dmac_core
intel_hid
snd
soundcore
i2c_designware_platform
i2c_designware_core
pwm_lpss_platform
8250_dw
spi_pxa2xx_platform
pwm_lpss
tpm_crb
intel_vbtn
soc_button_array
dptf_power
sparse_keymap
int3400_thermal
int3406_thermal
acpi_thermal_rel
int3403_thermal
int340x_thermal_zone
acpi_pad
mac_hid
parport_pc
ppdev
lp
parport
autofs4
hid_sensor_custom
hid_sensor_hub
intel_ishtp_hid
hid_generic
usbhid
mmc_block
i915
i2c_algo_bit
drm_kms_helper
syscopyarea
sysfillrect
sysimgblt
fb_sys_fops
drm
intel_ish_ipc
intel_ishtp
wmi
fjes
video
i2c_hid
hid
sdhci_acpi
sdhci

!!ALSA/HDA dmesg
!!--------------

[ 5.663934] WARNING: CPU: 3 PID: 353 at /build/linux-hwe-lyR8gz/linux-hwe-4.10.0/drivers/i2c/busses/i2c-designware-baytrail.c:106 baytrail_i2c_acquire 0x133/0x1e0 [i2c_designware_platform]
[ 5.663936] Modules linked in: arc4 iwlmvm mac80211 iwlwifi uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 cfg80211 videobuf2_core videodev media joydev input_leds btusb btrtl lpc_ich mei_txe shpchp mei processor_thermal_device hid_sensor_gyro_3d hid_sensor_accel_3d intel_soc_dts_iosf hid_sensor_incl_3d hid_sensor_rotation hid_sensor_magn_3d hid_sensor_trigger industrialio_triggered_buffer kfifo_buf hid_sensor_iio_common industrialio snd_intel_sst_acpi snd_intel_sst_core snd_soc_sst_mfld_platform snd_soc_sst_match snd_soc_core snd_compress ac97_bus snd_pcm_dmaengine rfkill_gpio snd_pcm hci_uart btbcm btqca btintel snd_seq_midi bluetooth snd_seq_midi_event snd_rawmidi snd_seq snd_seq_device snd_timer dw_dmac dw_dmac_core intel_hid snd soundcore i2c_designware_platform( ) i2c_designware_core
[ 5.664001] pwm_lpss_platform 8250_dw spi_pxa2xx_platform pwm_lpss tpm_crb intel_vbtn soc_button_array dptf_power sparse_keymap int3400_thermal int3406_thermal acpi_thermal_rel int3403_thermal int340x_thermal_zone acpi_pad mac_hid parport_pc ppdev lp parport autofs4 hid_sensor_custom hid_sensor_hub intel_ishtp_hid hid_generic usbhid mmc_block i915 i2c_algo_bit drm_kms_helper syscopyarea sysfillrect sysimgblt fb_sys_fops drm intel_ish_ipc intel_ishtp wmi fjes video i2c_hid hid sdhci_acpi sdhci

Question information

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Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#1

Do you mean through inbuilt speakers or external speakers?

Do you get sound in headphones?

Thanks

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#2

https://wiki.debian.org/InstallingDebianOn/HP/Pavilion%20x2%2010%20(2015%20model)/Jessie

Revision history for this message
Jaetjeans Joseph (jjoseph8) said : 		#3

No sound in headphones

On Thu, Nov 16, 2017 at 1:16 AM, actionparsnip <
<email address hidden>> wrote:

> Your question #660816 on alsa-driver in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/660816
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> Do you mean through inbuilt speakers or external speakers?
>
> Do you get sound in headphones?
>
> Thanks
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/660816
>
> You received this question notification because you asked the question.
>

Revision history for this message
Launchpad Janitor (janitor) said : 		#4

This question was expired because it remained in the 'Open' state without activity for the last 15 days.