Ubuntu
alsa-driver package

Audio Problems with Ubuntu

Asked by Mike Oliver

I did an update for Ubuntu after setting up my new Toshiba Notebook NB100, using the Update Manager. Before doing the upodate, I had on-board sound. After the update - no sound.

When I clicked on the Loudspeaker icon (with red "no entry" roundel) I receive an error message: "No volume control GStreamer plugins and/or devices found".

How can I recover my on-board audio?

I tried the suggestion of typing "aplay -l" into Konsole (by the way, it took me some time to realise the "l" was alpha and not numeric!) and recieved the response: "aplay: device_list 205: no soundcards found".

I assume this is an error similar to the one shown on the FAQ's but with a different number. I am now no further forward; why did Linux recognise my soundcard before the update but no longer does so? I have no idea what soundcard is installed in my Toshiba Notebook or how to find out.

When typing "lspci -v | less" into a terminal, the Audio Device was listed as for the example in Troubleshooting but was missing the final "Kernel driver in use: " and "Kernel modules: " lines. The "Subsystem" is "TAIS Unknown device ff7b"; Flags: bus master, fast devsel, latency 0, IRQ 11; Memory at d0000000 (64-bit, non-prefetchable) [size=16K]; Capabilities: <access denied>. I have been into the BIOS but could find no reference to a soundcard or audio facility, so could not enable it. The machine has not been subject to any physical disturbance since installing the upgrade to Ubuntu, so I can not see how the soundcard could have become unseated.
I repeat: everything was fine until I upgraded Ubuntu.

I have a Product Recovery disc and could run this in an attempt to return to the status prior to upgrading - is this advisable?

Regards,

Mike

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu alsa-driver Edit question
Assignee:
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Solved by:
Luky Winarto
Solved:
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Last reply:
Revision history for this message
Best Luky Winarto (luckyborneo) said : 		#1

Hi Mike Oliver,

Perhaps this site will help you:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=151707

Hopefully that will help and assist you to solve the problem.

-Luky-

Revision history for this message
Tom (tom6) said : 		#2

Mike found this but we need the end answer translating into non-techie language
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/64189

Revision history for this message
Luky Winarto (luckyborneo) said : 		#3

I'm really sorry, I miss that track. So, you already did like Marcobra said. But, did not resolve the problem?

Revision history for this message
Tom (tom6) said : 		#4

Didn't completely understand what Marcobra said :( Looks good and he wants to try it.

Sorry i'm trying to race through emails but will try to get back to this later.
Thanks and regards from
Tom :)

Revision history for this message
Mike Oliver (mike-oliver) said : 		#5

Thanks Luky Winarto, that solved my question.

Revision history for this message
Mike Oliver (mike-oliver) said : 		#6

Hi Luky & Tom:

Sorry to have taken a while responding but I have finally got around to
installing the fix patch that Luky directed me to. IT WORKED!!

Thank you both for all your help - it is much appreciated.

Cheers.

Mike
www.warmodelling.co.uk
www.cartography-services.co.uk

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of
Luky Winarto
Sent: 31 March 2009 02:00
To: <email address hidden>
Subject: Re: [Question #65865]: Audio Problems with Ubuntu

Your question #65865 on alsa-driver in ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/65865

Luky Winarto proposed the following answer:
I'm really sorry, I miss that track. So, you already did like Marcobra
said. But, did not resolve the problem?

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/65865
/+confirm?answer_id=2

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/65865

You received this question notification because you are a direct
subscriber of the question.

Revision history for this message
Tom (tom6) said : 		#7

Fantastic!! :)))
Nicely done. Thanks for getting back to us with that. It's always good to hear when something has been fixed. Welcome to linux, especially to Ubuntu :)

Thanks Luky, you rescued us nicely there :)
Thanks and regards from
Tom :)

Revision history for this message
Luky Winarto (luckyborneo) said : 		#8

Thanks to Ubuntu Netbook Remix Team, they have built the patch for Netbook ;-)

-Luky-

Revision history for this message
Mike Oliver (mike-oliver) said : 		#9

Hi Luky:

I have just had to re-install Ubuntu on to my notebook after an abortive
attempt at up-dating the OS and some other applications which froze the
whole thing. Having done this, I re-attempted the update, this time
successfully) however it seems, once again, to have hidden, damaged or
otherwise blocked access to my audio card.

Unfortunately, I can not recall what I had to do last time and can not
locate the line I need to enter into a terminal session to recover
access to the audio facilities. Could you please remind me so that I can
get everything back to normal?

Thanks,

Mike
www.warmodelling.co.uk
www.cartography-services.co.uk

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of
Luky Winarto
Sent: 30 March 2009 18:58
To: <email address hidden>
Subject: Re: [Question #65865]: Audio Problems with Ubuntu

Your question #65865 on alsa-driver in ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/65865

    Status: Open => Answered

Luky Winarto proposed the following answer:
Hi Mike Oliver,

Perhaps this site will help you:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=
151707

Hopefully that will help and assist you to solve the problem.

-Luky-

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/65865
/+confirm?answer_id=0

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/65865

You received this question notification because you are a direct
subscriber of the question.

Revision history for this message
Rob Frerejean (hffrerejean) said : 		#10

Did you post a question on launchpad last time you had this problem? If
so, on the right of your screen you can see, in blue, My questions. Your
old question should still be there.

Rob

Revision history for this message
Mike Oliver (mike-oliver) said : 		#11

Cheers,

Mike
www.warmodelling.co.uk
www.cartography-services.co.uk

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of
Luky Winarto
Sent: 30 March 2009 18:58
To: <email address hidden>
Subject: Re: [Question #65865]: Audio Problems with Ubuntu

Your question #65865 on alsa-driver in ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/65865

    Status: Open => Answered

Luky Winarto proposed the following answer:
Hi Mike Oliver,

Perhaps this site will help you:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=
151707

Hopefully that will help and assist you to solve the problem.

-Luky-

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/65865
/+confirm?answer_id=0

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/65865

You received this question notification because you are a direct
subscriber of the question.

Revision history for this message
Mike Oliver (mike-oliver) said : 		#12

Hi Luky:

Problem solved! My memory suddenly clicked in and I recalled what I did
last time. All is now resolved.

Cheers,

Mike
www.warmodelling.co.uk
www.cartography-services.co.uk

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of
Luky Winarto
Sent: 30 March 2009 18:58
To: <email address hidden>
Subject: Re: [Question #65865]: Audio Problems with Ubuntu

Your question #65865 on alsa-driver in ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/65865

    Status: Open => Answered

Luky Winarto proposed the following answer:
Hi Mike Oliver,

Perhaps this site will help you:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=
151707

Hopefully that will help and assist you to solve the problem.

-Luky-

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/65865
/+confirm?answer_id=0

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/65865

You received this question notification because you are a direct
subscriber of the question.

Revision history for this message
Mike Oliver (mike-oliver) said : 		#13

Thanks, Rob - all sorted now.

Cheers,

Mike
www.warmodelling.co.uk
www.cartography-services.co.uk

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of
Rob Frerejean
Sent: 24 July 2009 10:54
To: <email address hidden>
Subject: RE: [Question #65865]: Audio Problems with Ubuntu

Your question #65865 on alsa-driver in ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/65865

Rob Frerejean posted a new comment:
Did you post a question on launchpad last time you had this problem? If
so, on the right of your screen you can see, in blue, My questions. Your
old question should still be there.

Rob

--
You received this question notification because you are a direct
subscriber of the question.

Revision history for this message
Rob Frerejean (hffrerejean) said : 		#14

Good to hear that. Enjoy your sound...