Ubuntu
alsa-driver package

Add printer not available 14.10

Asked by TonyR

I cannot use my network printer in Ubuntu 14.10 because the add printer button the printers applet is grayed out. I see the message "Printer services is not available" however how do I start the printer service and why is it not running by default?

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actionparsnip (andrew-woodhead666) said : 		#1

If you are using Unity she'll, search for the word 'print' in the Dash.

Alternatively press ALT + F2 and run:

system-config-printer

Revision history for this message
TonyR (rooneyo) said : 		#2

Hi

The problem is not that I cannot find the printer applet, the problem is
that when I start the Printers applet the Add Printer Button is disabled
and the Start Service button is disabled.

How do I start the printer service and why is it stopped?

Kind Regards

Anthony

On 06/04/15 18:16, actionparsnip wrote:
> Your question #264653 on alsa-driver in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/264653
>
> Status: Open => Answered
>
> actionparsnip proposed the following answer:
> If you are using Unity she'll, search for the word 'print' in the Dash.
>
> Alternatively press ALT + F2 and run:
>
> system-config-printer
>

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#3

Do you have cups installed and running?

Revision history for this message
TonyR (rooneyo) said : 		#4

Sorry, what is cups and how do I check if it is running?

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#5

ps -ef | grep cups

Revision history for this message
TonyR (rooneyo) said : 		#6

Hello

This has resolved my problem.
Thanks for your assistance which has been very helpful and most appreciated.

Kind Regards

Anthony

On 07/04/15 00:37, actionparsnip wrote:
> Your question #264653 on alsa-driver in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/264653
>
> Status: Open => Answered
>
> actionparsnip proposed the following answer:
> ps -ef | grep cups
>

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#7

It won't. We are still gathering details. What is the output of the command I gave. ...

Revision history for this message
TonyR (rooneyo) said : 		#8

Hi

Well following running this command I now can select the add printer
button that was previously greyed out and the error about printer
service not running has disappeared. I will admit I have not yet
printer a page as there seems to be no driver for my Canon Pixma iX6860.

Here is the output you requested:

root 669 1 0 19:43 ? 00:00:00 /usr/sbin/cupsd -f
root 937 1 0 19:43 ? 00:00:00 /usr/sbin/cups-browsed
anthony 2661 2611 0 19:55 pts/3 00:00:00 grep --color=auto cups

Many Thanks

Anthony

On 07/04/15 21:31, actionparsnip wrote:
> Your question #264653 on alsa-driver in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/264653
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> It won't. We are still gathering details. What is the output of the
> command I gave. ...
>

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#9

Looks OK. Do you find other users online have this problem?

You can always add a printer using http://localhost:631

Can you help with this problem?

Provide an answer of your own, or ask TonyR for more information if necessary.

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