Cannot enable any sound 14.04
Hello
I tried all the suggessted troubleshooting steps - 4 hrs and still no sound from my RealTek on board sound MSI 865PE Neo3 series MB.
I was instructed to past in this data:
wget -O alsa-info.sh http://
&& chmod +x ./alsa-info.sh && ./alsa-info.shwget -O alsa-info.sh http://
--2015-03-23 20:50:22-- http://
Resolving www.alsa-
Connecting to www.alsa-
HTTP request sent, awaiting response... 302 Found
Location: http://
--2015-03-23 20:50:23-- http://
Resolving git.alsa-
Connecting to git.alsa-
HTTP request sent, awaiting response... 200 OK
Length: unspecified [application/x-sh]
Saving to: 'alsa-info.sh’
[ <=> ] 27,812 71.0KB/s in 0.4s
2015-03-23 20:50:25 (71.0 KB/s) - 'alsa-info.sh’ saved [27812]
What to do??
Question information
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Revision history for this message
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#1 |
What you pasted into this question document was the output of downloading the alsa info script. The interesting (but missing) part is the output of running that script:
chmod +x ./alsa-info.sh && ./alsa-info.sh
Please copy/paste the output that you receive into this question document.
Revision history for this message
|
#2 |
Hello
Here is the output of the Alsa information collection:
upload=
!!#####
!!ALSA Information Script v 0.4.64
!!#####
!!Script ran on: Mon Mar 23 11:09:57 UTC 2015
!!Linux Distribution
!!-----
Ubuntu 14.04.2 LTS n l DISTRIB_ID=Ubuntu DISTRIB_
14.04.2 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian
PRETTY_NAME="Ubuntu 14.04.2 LTS" HOME_URL="http://
SUPPORT_URL="http://
BUG_REPORT_URL="http://
!!DMI Information
!!---------------
Manufacturer: MICRO-STAR INC.
Product Name: MS-6728
Product Version: 3.00
Firmware Version: V5.2
!!Kernel Information
!!-----
Kernel release: 3.13.0-46-generic
Operating System: GNU/Linux
Architecture: i686
Processor: i686
SMP Enabled: Yes
!!ALSA Version
!!------------
Driver version: k3.13.0-46-generic
Library version: 1.0.27.2
Utilities version: 1.0.27.2
!!Loaded ALSA modules
!!-----
snd_intel8x0
!!Sound Servers on this system
!!-----
Pulseaudio:
Installed - Yes (/usr/bin/
Running - Yes
!!Soundcards recognised by ALSA
!!-----
0 [ICH5 ]: ICH4 - Intel ICH5
irq 17
!!PCI Soundcards installed in the system
!!-----
00:1f.5 Multimedia audio controller: Intel Corporation 82801EB/ER
(ICH5/ICH5R) AC'97 Audio Controller (rev 02)
!!Advanced information - PCI Vendor/
!!-----
00:1f.5 0401: 8086:24d5 (rev 02)
Subsystem: 1462:7585
!!Modprobe options (Sound related)
!!-----
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2
!!Loaded sound module options
!!-----
!!Module: snd_intel8x0
ac97_clock : 0
ac97_quirk : (null)
buggy_irq : 0
buggy_semaphore : N
enable : N
id : (null)
index : -1
inside_vm : -1
joystick : 0
spdif_aclink : 0
xbox : N
!!AC97 Codec information
!!-----
--startcollapse--
0-0/0: Realtek ALC850 rev 0
PCI Subsys Vendor: 0x1462
PCI Subsys Device: 0x7585
Flags: 80020
Revision : 0x00
Compat. Class : 0x00
Subsys. Vendor ID: 0x8086
Subsys. ID : 0x1234
Capabilities :
DAC resolution : 16-bit
ADC resolution : 16-bit
3D enhancement : No 3D Stereo Enhancement
Current setup
Mic gain : +20dB [+20dB]
POP path : pre 3D
Sim. stereo : off
3D enhancement : off
Loudness : off
Mono output : MIX
Mic select : Mic1
ADC/DAC loopback : off
Double rate slots: 7/8
Extended ID : codec=0 rev=2 LDAC SDAC CDAC DSA=0 SPDIF DRA
Extended status : SPCV LDAC SDAC CDAC SPDIF=10/11
SPDIF Control : Consumer PCM Category=0x2 Generation=1
Rate=48kHz
0:00 = 0000
0:02 = 0000
0:04 = 0000
0:06 = 801f
0:08 = 0000
0:0a = 0002
0:0c = 0002
0:0e = 0044
0:10 = 0202
0:12 = 0303
0:14 = 0000
0:16 = 0303
0:18 = 0000
0:1a = 0000
0:1c = 0404
0:1e = 0000
0:20 = 0400
0:22 = 0000
0:24 = 0000
0:26 = 000f
0:28 = 09c6
0:2a = 05f0
0:2c = bb80
0:2e = bb80
0:30 = bb80
0:32 = bb80
0:34 = 0000
0:36 = 0000
0:38 = 0000
0:3a = 2824
0:3c = 0000
0:3e = 0000
0:40 = 0000
0:42 = 0000
0:44 = 0000
0:46 = 0000
0:48 = 0000
0:4a = 0000
0:4c = 0000
0:4e = 0000
0:50 = 0000
0:52 = 0000
0:54 = 0000
0:56 = 0000
0:58 = 0000
0:5a = 0000
0:5c = 0000
0:5e = 0000
0:60 = 0000
0:62 = 0000
0:64 = 0808
0:66 = 0808
0:68 = 0a0a
0:6a = 8001
0:6c = 0000
0:6e = 0017
0:70 = c5a0
0:72 = 00c0
0:74 = 8388
0:76 = 0a90
0:78 = 1c8f
0:7a = a0d2
0:7c = 414c
0:7e = 4790
--endcollapse--
!!ALSA Device nodes
!!-----------------
crw-rw----+ 1 root audio 116, 8 Mar 23 20:45 /dev/snd/controlC0
crw-rw----+ 1 root audio 116, 7 Mar 23 20:47 /dev/snd/pcmC0D0c
crw-rw----+ 1 root audio 116, 6 Mar 23 20:47 /dev/snd/pcmC0D0p
crw-rw----+ 1 root audio 116, 5 Mar 23 20:45 /dev/snd/pcmC0D1c
crw-rw----+ 1 root audio 116, 4 Mar 23 20:45 /dev/snd/pcmC0D2c
crw-rw----+ 1 root audio 116, 3 Mar 23 20:45 /dev/snd/pcmC0D3c
crw-rw----+ 1 root audio 116, 2 Mar 23 20:46 /dev/snd/pcmC0D4p
crw-rw----+ 1 root audio 116, 1 Mar 23 20:45 /dev/snd/seq
crw-rw----+ 1 root audio 116, 33 Mar 23 20:45 /dev/snd/timer
/dev/snd/by-path:
total 0
drwxr-xr-x 2 root root 60 Mar 23 20:45 .
drwxr-xr-x 3 root root 240 Mar 23 20:45 ..
lrwxrwxrwx 1 root root 12 Mar 23 20:45 pci-0000:00:1f.5 ->
../controlC0
!!Aplay/Arecord output
!!-----
APLAY
**** List of PLAYBACK Hardware Devices ****
card 0: ICH5 [Intel ICH5], device 0: Intel ICH [Intel ICH5]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: ICH5 [Intel ICH5], device 4: Intel ICH - IEC958 [Intel ICH5 -
IEC958]
Subdevices: 1/1
Subdevice #0: subdevice #0
ARECORD
**** List of CAPTURE Hardware Devices ****
card 0: ICH5 [Intel ICH5], device 0: Intel ICH [Intel ICH5]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: ICH5 [Intel ICH5], device 1: Intel ICH - MIC ADC [Intel ICH5 -
MIC ADC]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: ICH5 [Intel ICH5], device 2: Intel ICH - MIC2 ADC [Intel ICH5
- MIC2 ADC]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: ICH5 [Intel ICH5], device 3: Intel ICH - ADC2 [Intel ICH5 -
ADC2]
Subdevices: 1/1
Subdevice #0: subdevice #0
!!Amixer output
!!-------------
!!-------Mixer controls for card 0 [ICH5]
Card hw:0 'ICH5'/'Intel ICH5 with ALC850 at irq 17'
Mixer name : 'Realtek ALC850 rev 0'
Components : 'AC97a:414c4790'
Controls : 43
Simple ctrls : 27
Simple mixer control 'Master',0
Capabilities: pvolume pswitch pswitch-joined
Playback channels: Front Left - Front Right
Limits: Playback 0 - 31
Mono:
Front Left: Playback 31 [100%] [0.00dB] [on]
Front Right: Playback 31 [100%] [0.00dB] [on]
Simple mixer control 'Master Mono',0
Capabilities: pvolume pvolume-joined pswitch pswitch-joined
Playback channels: Mono
Limits: Playback 0 - 31
Mono: Playback 0 [0%] [-46.50dB] [off]
Simple mixer control 'PCM',0
Capabilities: pvolume pswitch pswitch-joined
Playback channels: Front Left - Front Right
Limits: Playback 0 - 31
Mono:
Front Left: Playback 31 [100%] [12.00dB] [on]
Front Right: Playback 31 [100%] [12.00dB] [on]
Simple mixer control 'Surround',0
Capabilities: pvolume pswitch
Playback channels: Front Left - Front Right
Limits: Playback 0 - 31
Mono:
Front Left: Playback 31 [100%] [0.00dB] [on]
Front Right: Playback 31 [100%] [0.00dB] [on]
Simple mixer control 'Surround Jack Mode',0
Capabilities: enum
Items: 'Shared' 'Independent'
Item0: 'Shared'
Simple mixer control 'Center',0
Capabilities: pvolume pvolume-joined pswitch pswitch-joined
Playback channels: Mono
Limits: Playback 0 - 31
Mono: Playback 31 [100%] [0.00dB] [on]
Simple mixer control 'LFE',0
Capabilities: pvolume pvolume-joined pswitch pswitch-joined
Playback channels: Mono
Limits: Playback 0 - 31
Mono: Playback 31 [100%] [0.00dB] [on]
Simple mixer control 'Line',0
Capabilities: pvolume pswitch pswitch-joined cswitch
cswitch-exclusive
Capture exclusive group: 0
Playback channels: Front Left - Front Right
Capture channels: Front Left - Front Right
Limits: Playback 0 - 31
Front Left: Playback 29 [94%] [9.00dB] [on] Capture [off]
Front Right: Playback 29 [94%] [9.00dB] [on] Capture [off]
Simple mixer control 'CD',0
Capabilities: pvolume pswitch pswitch-joined cswitch
cswitch-exclusive
Capture exclusive group: 0
Playback channels: Front Left - Front Right
Capture channels: Front Left - Front Right
Limits: Playback 0 - 31
Front Left: Playback 28 [90%] [7.50dB] [on] Capture [off]
Front Right: Playback 28 [90%] [7.50dB] [on] Capture [off]
Simple mixer control 'Mic',0
Capabilities: pvolume pvolume-joined pswitch pswitch-joined cswitch
cswitch-exclusive
Capture exclusive group: 0
Playback channels: Mono
Capture channels: Front Left - Front Right
Limits: Playback 0 - 31
Mono: Playback 27 [87%] [6.00dB] [on]
Front Left: Capture [on]
Front Right: Capture [on]
Simple mixer control 'Mic Boost (+20dB)',0
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [on]
Simple mixer control 'Mic Front Input',0
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [on]
Simple mixer control 'Mic Select',0
Capabilities: enum
Items: 'Mic1' 'Mic2'
Item0: 'Mic1'
Simple mixer control 'Video',0
Capabilities: cswitch cswitch-exclusive
Capture exclusive group: 0
Capture channels: Front Left - Front Right
Front Left: Capture [off]
Front Right: Capture [off]
Simple mixer control 'Phone',0
Capabilities: pvolume pvolume-joined pswitch pswitch-joined cswitch
cswitch-exclusive
Capture exclusive group: 0
Playback channels: Mono
Capture channels: Front Left - Front Right
Limits: Playback 0 - 31
Mono: Playback 29 [94%] [9.00dB] [on]
Front Left: Capture [off]
Front Right: Capture [off]
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined cswitch cswitch-joined
Playback channels: Mono
Capture channels: Mono
Mono: Playback [off] Capture [off]
Simple mixer control 'IEC958 Playback AC97-SPSA',0
Capabilities: volume volume-joined
Playback channels: Mono
Capture channels: Mono
Limits: 0 - 3
Mono: 3 [100%]
Simple mixer control 'IEC958 Playback Source',0
Capabilities: enum
Items: 'PCM' 'Analog In' 'IEC958 In'
Item0: 'PCM'
Simple mixer control 'Beep',0
Capabilities: pvolume pvolume-joined pswitch pswitch-joined
Playback channels: Mono
Limits: Playback 0 - 15
Mono: Playback 14 [93%] [-3.00dB] [on]
Simple mixer control 'Aux',0
Capabilities: pvolume pswitch pswitch-joined cswitch
cswitch-exclusive
Capture exclusive group: 0
Playback channels: Front Left - Front Right
Capture channels: Front Left - Front Right
Limits: Playback 0 - 31
Front Left: Playback 28 [90%] [7.50dB] [on] Capture [off]
Front Right: Playback 28 [90%] [7.50dB] [on] Capture [off]
Simple mixer control 'Mono Output Select',0
Capabilities: enum
Items: 'Mix' 'Mic'
Item0: 'Mix'
Simple mixer control 'Capture',0
Capabilities: cvolume cswitch cswitch-joined
Capture channels: Front Left - Front Right
Limits: Capture 0 - 15
Front Left: Capture 4 [27%] [6.00dB] [on]
Front Right: Capture 4 [27%] [6.00dB] [on]
Simple mixer control 'Mix',0
Capabilities: cswitch cswitch-exclusive
Capture exclusive group: 0
Capture channels: Front Left - Front Right
Front Left: Capture [off]
Front Right: Capture [off]
Simple mixer control 'Mix Mono',0
Capabilities: cswitch cswitch-exclusive
Capture exclusive group: 0
Capture channels: Front Left - Front Right
Front Left: Capture [off]
Front Right: Capture [off]
Simple mixer control 'Channel Mode',0
Capabilities: enum
Items: '2ch' '4ch' '6ch' '8ch'
Item0: '2ch'
Simple mixer control 'Duplicate Front',0
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [on]
Simple mixer control 'External Amplifier',0
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [on]
!!Alsactl output
!!--------------
--startcollapse--
state.ICH5 {
control.1 {
iface MIXER
name 'Master Playback Switch'
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.2 {
iface MIXER
name 'Master Playback Volume'
value.0 31
value.1 31
comment {
access 'read write'
type INTEGER
count 2
range '0 - 31'
dbmin -4650
dbmax 0
}
}
control.3 {
iface MIXER
name 'Center Playback Switch'
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.4 {
iface MIXER
name 'Center Playback Volume'
value 31
comment {
access 'read write'
type INTEGER
count 1
range '0 - 31'
dbmin -4650
dbmax 0
}
}
control.5 {
iface MIXER
name 'LFE Playback Switch'
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.6 {
iface MIXER
name 'LFE Playback Volume'
value 31
comment {
access 'read write'
type INTEGER
count 1
range '0 - 31'
dbmin -4650
dbmax 0
}
}
control.7 {
iface MIXER
name 'Surround Playback Switch'
value.0 true
value.1 true
comment {
access 'read write'
type BOOLEAN
count 2
}
}
control.8 {
iface MIXER
name 'Surround Playback Volume'
value.0 31
value.1 31
comment {
access 'read write'
type INTEGER
count 2
range '0 - 31'
dbmin -4650
dbmax 0
}
}
control.9 {
iface MIXER
name 'Master Mono Playback Switch'
value false
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.10 {
iface MIXER
name 'Master Mono Playback Volume'
value 0
comment {
access 'read write'
type INTEGER
count 1
range '0 - 31'
dbmin -4650
dbmax 0
}
}
control.11 {
iface MIXER
name 'Beep Playback Switch'
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.12 {
iface MIXER
name 'Beep Playback Volume'
value 14
comment {
access 'read write'
type INTEGER
count 1
range '0 - 15'
dbmin -4500
dbmax 0
}
}
control.13 {
iface MIXER
name 'Phone Playback Switch'
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.14 {
iface MIXER
name 'Phone Playback Volume'
value 29
comment {
access 'read write'
type INTEGER
count 1
range '0 - 31'
dbmin -3450
dbmax 1200
}
}
control.15 {
iface MIXER
name 'Mic Playback Switch'
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.16 {
iface MIXER
name 'Mic Playback Volume'
value 27
comment {
access 'read write'
type INTEGER
count 1
range '0 - 31'
dbmin -3450
dbmax 1200
}
}
control.17 {
iface MIXER
name 'Mic Boost (+20dB)'
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.18 {
iface MIXER
name 'Line Playback Switch'
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.19 {
iface MIXER
name 'Line Playback Volume'
value.0 29
value.1 29
comment {
access 'read write'
type INTEGER
count 2
range '0 - 31'
dbmin -3450
dbmax 1200
}
}
control.20 {
iface MIXER
name 'CD Playback Switch'
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.21 {
iface MIXER
name 'CD Playback Volume'
value.0 28
value.1 28
comment {
access 'read write'
type INTEGER
count 2
range '0 - 31'
dbmin -3450
dbmax 1200
}
}
control.22 {
iface MIXER
name 'Aux Playback Switch'
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.23 {
iface MIXER
name 'Aux Playback Volume'
value.0 28
value.1 28
comment {
access 'read write'
type INTEGER
count 2
range '0 - 31'
dbmin -3450
dbmax 1200
}
}
control.24 {
iface MIXER
name 'PCM Playback Switch'
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.25 {
iface MIXER
name 'PCM Playback Volume'
value.0 31
value.1 31
comment {
access 'read write'
type INTEGER
count 2
range '0 - 31'
dbmin -3450
dbmax 1200
}
}
control.26 {
iface MIXER
name 'Capture Source'
value.0 Mic
value.1 Mic
comment {
access 'read write'
type ENUMERATED
count 2
item.0 Mic
item.1 CD
item.2 Video
item.3 Aux
item.4 Line
item.5 Mix
item.6 'Mix Mono'
item.7 Phone
}
}
control.27 {
iface MIXER
name 'Capture Switch'
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.28 {
iface MIXER
name 'Capture Volume'
value.0 4
value.1 4
comment {
access 'read write'
type INTEGER
count 2
range '0 - 15'
dbmin 0
dbmax 2250
}
}
control.29 {
iface MIXER
name 'Mono Output Select'
value Mix
comment {
access 'read write'
type ENUMERATED
count 1
item.0 Mix
item.1 Mic
}
}
control.30 {
iface MIXER
name 'Mic Select'
value Mic1
comment {
access 'read write'
type ENUMERATED
count 1
item.0 Mic1
item.1 Mic2
}
}
control.31 {
iface MIXER
name 'IEC958 Playback Con Mask'
value
'0fff000f000000
comment {
access read
type IEC958
count 1
}
}
control.32 {
iface MIXER
name 'IEC958 Playback Pro Mask'
value
cf0000000000000
comment {
access read
type IEC958
count 1
}
}
control.33 {
iface MIXER
name 'IEC958 Playback Default'
value
'00820002000000
comment {
access 'read write'
type IEC958
count 1
}
}
control.34 {
iface MIXER
name 'IEC958 Playback Switch'
value false
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.35 {
iface MIXER
name 'IEC958 Playback AC97-SPSA'
value 3
comment {
access 'read write'
type INTEGER
count 1
range '0 - 3'
}
}
control.36 {
iface MIXER
name 'Duplicate Front'
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.37 {
iface MIXER
name 'Mic Front Input Switch'
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.38 {
iface MIXER
name 'Surround Jack Mode'
value Shared
comment {
access 'read write'
type ENUMERATED
count 1
item.0 Shared
item.1 Independent
}
}
control.39 {
iface MIXER
name 'Channel Mode'
value '2ch'
comment {
access 'read write'
type ENUMERATED
count 1
item.0 '2ch'
item.1 '4ch'
item.2 '6ch'
item.3 '8ch'
}
}
control.40 {
iface MIXER
name 'IEC958 Capture Switch'
value false
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.41 {
iface MIXER
name 'IEC958 Playback Source'
value PCM
comment {
access 'read write'
type ENUMERATED
count 1
item0 PCM
item.1 'Analog In'
item.2 'IEC958 In'
}
}
control.42 {
iface MIXER
name 'External Amplifier'
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.43 {
iface PCM
name 'Playback Channel Map'
value.0 0
value.1 0
value.2 0
value.3 0
value.4 0
value.5 0
value.6 0
value.7 0
comment {
access read
type INTEGER
count 8
range '0 - 36'
}
}
}
--endcollapse--
!!All Loaded Modules
!!-----
Module
bnep
rfcomm
bluetooth
joydev
hid_generic
gpio_ich
dvb_usb_af9015
dvb_usb_v2
dvb_core
rc_core
radeon
usbhid
snd_intel8x0
hid
snd_ac97_codec
ac97_bus
snd_pcm
snd_page_alloc
snd_seq_midi
snd_seq_midi_event
snd_rawmidi
ttm
drm_kms_helper
snd_seq
snd_seq_device
drm
snd_timer
i2c_algo_bit
snd
soundcore
serio_raw
lpc_ich
shpchp
mac_hid
binfmt_misc
parport_pc
ppdev
lp
parport
psmouse
r8169
floppy
mii
pata_acpi
!!ALSA/HDA dmesg
Anthony Rooney 0411 649978
END
----- Original Message -----
From: <email address hidden>
To:
Cc:
Sent:Mon, 23 Mar 2015 10:51:47 -0000
Subject:Re: [Question #264066]: Cannot enable any sound 14.04
Your question #264066 on alsa-driver in Ubuntu changed:
https:/
Status: Open => Needs information
Manfred Hampl requested more information:
What you pasted into this question document was the output of
downloading the alsa info script. The interesting (but missing) part
is
the output of running that script:
chmod +x ./alsa-info.sh && ./alsa-info.sh
Please copy/paste the output that you receive into this question
document.
--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https:/
You received this question notification because you asked the
question.
Revision history for this message
|
#3 |
Hello
I have provided the requested information but have not received any further instructions.
What do I need to do to get sound working ?
Revision history for this message
|
#4 |
Have you verified in step 7 https:/
Have you tried plugging in your speakers into all available jacks (front and rear)?
Revision history for this message
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#5 |
Hello Manfred
Yes I can confirm that I run Alsamixer and made sure nothing was muted.
I am connected to the correct green output channel jack and there is no
sound.
On 07/04/15 01:21, Manfred Hampl wrote:
> Your question #264066 on alsa-driver in Ubuntu changed:
> https:/
>
> Status: Open => Needs information
>
> Manfred Hampl requested more information:
> Have you verified in step 7 https:/
> Have you tried plugging in your speakers into all available jacks (front and rear)?
>
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#6 |
This question was expired because it remained in the 'Open' state without activity for the last 15 days.
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#7 |
Would I recover sound if I re install an older version of Ubuntu perhaps 10.04.02?
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#8 |
1. Have you tried plugging in your speakers into ALL available jacks (front and rear, even the "wrong" ones)?
2. Support for Ubuntu 10.04 will end in a week's time, so it does not make sense trying that one.
What you could test is creating an Ubuntu installation kit (either DVD or USB stick) with Ubuntu 12.04 or 14.04 or 14.10 (or 15.04 which is due for publication later today) and try booting with such media in the "Try Ubuntu without installing" mode.
3. Have you tried all possible solutions in the https:/
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#9 |
Hello Manfred
Thanks for the further suggestion but I had already tried that without
any result.
I cannot understand how the OS can accurately recognise such a quality
and widespread component and not make it work. There appears to be a
problem with the architecture of Ubuntu that makes it so suseptable to
these issues with so much basic and established hardware not working.
It is also very weak with Wireless devices with nearly as many not
support as those supported and those supported often needs a lot of
configuration to get then to work. Only a small subset work properly
plug and play.
Considering the advances of visualization and abstraction technology it
appears Ubuntu is stuck in the past and becoming a poor option except to
highly skilled subset of people with strong Unix skills.
I wonder what does it matter not having support on 10.04 if I cannot get
the existing distro to produce sound and not support help can change that.
If sound recovers with 10.04 what does that say for the release and
backward compatibility of the Ubuntu release process. How can support
for hardware fall away?
This problem first emerged with 12.04 where i logged a support case and
again I tested with 13.04 and 14.04 and 14
10 where I opened a new case.
On 23/04/2015 6:36 PM, Manfred Hampl wrote:
> Your question #264066 on alsa-driver in Ubuntu changed:
> https:/
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> 1. Have you tried plugging in your speakers into ALL available jacks
> (front and rear, even the "wrong" ones)?
>
> 2. Support for Ubuntu 10.04 will end in a week's time, so it does not make sense trying that one.
> What you could test is creating an Ubuntu installation kit (either DVD or USB stick) with Ubuntu 12.04 or 14.04 or 14.10 (or 15.04 which is due for publication later today) and try booting with such media in the "Try Ubuntu without installing" mode.
>
> 3. Have you tried all possible solutions in the
> https:/
>
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#10 |
This question was expired because it remained in the 'Open' state without activity for the last 15 days.
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#11 |
Still looking for a reason why working hardware cannot be enabled with Ubuntu 14.04?
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#12 |
The output of the alsa info script confirms that the system recognizes your sound hardware.
I do not have any explanation for not hearing sound excerpt having the output muted, having the sound level too low, or having connected the speakers to the wrong sockets.
Have you tried unmuting all channels in alsamixer, and also cycled through all sound cards that can be selected with the F6 key?
Is there "MM" displayed (for "muted") in some of the channels?
Eventually you might also find some information about problems with sound hardware or software in the system messages use dmesg command to display.
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#13 |
Hi Manfred
Thanks for your efforts.
I agree it is remarkable that Ubuntu recognised the devise but cannot
play sound.
I have already tried all the unmute troubleshooting steps and the device
fires back into life if I boot into Windows.
I have not tried yet if I downgrade to an earlier version of Ubuntu as I
believe 10.04.2 may well make it all work.
Not sure why hardware previously supported is failing in recent versions
when you expect the opposite to be occurring.
I got another Ubuntu machine to work with my D-Link DWA-131 wireless
adapter by down grading to 10.04.02 when nothing would make it work with
12.02, 13.02 or 14.02 or 14.10. I can't tell you how much time I spent
trying in vain to get it to light up in four versions.
Again why is Ubuntu going backwards in this respect?
Kind Regards
Anthony
On 11/05/2015 12:16 AM, Manfred Hampl wrote:
> Your question #264066 on alsa-driver in Ubuntu changed:
> https:/
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> The output of the alsa info script confirms that the system recognizes your sound hardware.
> I do not have any explanation for not hearing sound excerpt having the output muted, having the sound level too low, or having connected the speakers to the wrong sockets.
>
> Have you tried unmuting all channels in alsamixer, and also cycled through all sound cards that can be selected with the F6 key?
> Is there "MM" displayed (for "muted") in some of the channels?
>
> Eventually you might also find some information about problems with
> sound hardware or software in the system messages use dmesg command to
> display.
>
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#14 |
This question was expired because it remained in the 'Open' state without activity for the last 15 days.
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#15 |
Hello
I installed an old SB 16 PCI card and disabled the on board Realtek to recover sound but still have to ask why does Ubuntu not support functioning recognized sound devices?
in addition I upgraded another machine at my home to 15.04 an IBM Lenvona M 9120 following a SD Drive replacement now this machine has not sound as reported in this support question: - https:/
So what is going on with Ubuntu not supporting sound making the platform useless? The machine running 15.04 has run ubuntu since 10.04 without any sound issues and now I cannot, despite hours of troubleshooting, get any sound from the speakers and no it is not muted and I have not plugged the speakers into the wrong socket.
As I have not got an answer from Canonical it appears I have to reinstall an earlier version of Ubuntu having wasted so much time stuffing around with unstable buggy software. It would not be so bad if you actually learned something from the exercise but no one explains why all of these problem emerge with STANDARD hardware. What changes were made to ALSA that has broken something that used to work?
What has happened to the release regression testing processes that has Ubuntu so unstable in terms of hardware support particularly with sound and wifi devices where devices previously supported cannot be made to work with subsequent releases. It appears the distro is going backwards.
This sort of basic functionality should simply work and so much troubleshooting should not be required.
I have completely lost faith in this platform and its support.
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#16 |
This question was expired because it remained in the 'Open' state without activity for the last 15 days.
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#17 |
Sound issues have been ported into version 15.04 showing that there is no effective regression testing applied to the release control process.