Imac 1.8 intel no sound from head phones.

Asked by Charles Pettigrew on 2011-08-07

Sound work via internal speakers but, I have no sound from the head phone jack. I have a iMac 1.8

Question information

Language:
English Edit question
Status:
Open
For:
Ubuntu alsa-driver Edit question
Assignee:
No assignee Edit question
Last query:
2011-08-22
Last reply:
2011-08-08

Please execute step 2, then send us the full terminal output from step 3 and step 4 from this procedure:

https://help.ubuntu.com/community/SoundTroubleshootingProcedure

 http://www.alsa-project.org/db/?f=cf644a83c853fda357b397908b7fae7aee468335

________________________________
From: Mark Rijckenberg <email address hidden>
To: <email address hidden>
Sent: Sunday, August 7, 2011 12:11 PM
Subject: Re: [Question #167203]: Imac 1.8 intel no sound from head phones.

Your question #167203 on alsa-driver in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/167203

    Status: Open => Needs information

Mark Rijckenberg requested more information:

Please execute step 2, then send us the full terminal output from step 3 and step 4 from this procedure:

https://help.ubuntu.com/community/SoundTroubleshootingProcedure

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/167203

You received this question notification because you asked the question.

charles@charles-iMac:~$ cat /proc/asound/{version,cards,devices,hwdep,pcm,seq/clients}; sudo rm /etc/asound.conf; sudo rm -r ~/.pulse ~/.asound* ;sudo rm ~/.pulse-cookie; sudo apt-get update; sudo apt-get install aptitude; sudo aptitude install paman gnome-alsamixer libasound2-plugins padevchooser libsdl1.2debian-pulseaudio; sudo lshw -short;ls -lart /dev/snd;  cat /dev/sndstat; lspci -nn;  sudo which alsactl; sudo fuser -v /dev/dsp /dev/snd/* ; dpkg -S bin/slmodemd; dmesg | egrep 'EMU|probe|emu|ALSA|alsa|ac97|udi|snd|ound|irmware'; sudo /etc/init.d/sl-modem-daemon status; sudo grep model /etc/modprobe.d/* ; sudo dmidecode|egrep 'Manufact|Product'; lsmod | egrep 'snd|usb|midi|udio'; aplay -l; sudo lshw -C sound
Advanced Linux Sound Architecture Driver Version 1.0.23.
 0 [Intel          ]: HDA-Intel - HDA Intel
                      HDA Intel at 0xd0600000 irq 47
  1:        : sequencer
  2: [ 0- 2]: digital audio capture
  3: [ 0- 1]: digital audio playback
  4: [ 0- 1]: digital audio capture
  5: [ 0- 0]: digital audio playback
  6: [ 0- 0]: digital audio capture
  7: [ 0- 0]: hardware dependent
  8: [ 0]   : control
 33:        : timer
00-00: HDA Codec 0
00-00: ALC889A Analog : ALC889A Analog : playback 1 : capture 1
00-01: ALC889A Digital : ALC889A Digital : playback 1 : capture 1
00-02: ALC889A Analog : ALC889A Analog : capture 2
Client info
  cur  clients : 1
  peak clients : 1
  max  clients : 192

Client   0 : "System" [Kernel]
  Port   0 : "Timer" (Rwe-)
  Port   1 : "Announce" (R-e-)
Client  14 : "Midi Through" [Kernel]
  Port   0 : "Midi Through Port-0" (RWe-)
[sudo] password for charles:
rm: cannot remove `/etc/asound.conf': No such file or directory
rm: cannot remove `/home/charles/.asound*': No such file or directory
Ign http://dl.google.com stable InRelease
Get:1 http://dl.google.com stable Release.gpg [198 B]
Ign http://security.ubuntu.com natty-security InRelease
Ign http://archive.canonical.com natty InRelease
Get:2 http://dl.google.com stable Release [1,347 B]
Ign http://extras.ubuntu.com natty InRelease
Hit http://security.ubuntu.com natty-security Release.gpg
Hit http://archive.canonical.com natty Release.gpg
Hit http://extras.ubuntu.com natty Release.gpg
Ign http://pl.archive.ubuntu.com natty InRelease
Ign http://pl.archive.ubuntu.com natty-updates InRelease
Hit http://security.ubuntu.com natty-security Release
Hit http://archive.canonical.com natty Release
Hit http://extras.ubuntu.com natty Release
Get:3 http://dl.google.com stable/main i386 Packages [1,195 B]
Hit http://pl.archive.ubuntu.com natty Release.gpg
Hit http://security.ubuntu.com natty-security/main Sources
Ign http://dl.google.com stable/main TranslationIndex
Hit http://archive.canonical.com natty/partner i386 Packages
Hit http://security.ubuntu.com natty-security/restricted Sources
Hit http://security.ubuntu.com natty-security/universe Sources
Hit http://security.ubuntu.com natty-security/multiverse Sources
Hit http://security.ubuntu.com natty-security/main i386 Packages
Hit http://security.ubuntu.com natty-security/restricted i386 Packages
Hit http://pl.archive.ubuntu.com natty-updates Release.gpg
Hit http://extras.ubuntu.com natty/main Sources
Ign http://archive.canonical.com natty/partner TranslationIndex
Hit http://security.ubuntu.com natty-security/universe i386 Packages
Hit http://security.ubuntu.com natty-security/multiverse i386 Packages
Ign http://security.ubuntu.com natty-security/main TranslationIndex
Ign http://security.ubuntu.com natty-security/multiverse TranslationIndex
Ign http://security.ubuntu.com natty-security/restricted TranslationIndex
Hit http://extras.ubuntu.com natty/main i386 Packages
Ign http://extras.ubuntu.com natty/main TranslationIndex
Hit http://pl.archive.ubuntu.com natty Release
Ign http://security.ubuntu.com natty-security/universe TranslationIndex
Hit http://pl.archive.ubuntu.com natty-updates Release
Hit http://pl.archive.ubuntu.com natty/main Sources
Hit http://pl.archive.ubuntu.com natty/restricted Sources
Hit http://pl.archive.ubuntu.com natty/universe Sources
Hit http://pl.archive.ubuntu.com natty/multiverse Sources
Hit http://pl.archive.ubuntu.com natty/main i386 Packages
Ign http://dl.google.com stable/main Translation-en_US
Ign http://dl.google.com stable/main Translation-en
Hit http://pl.archive.ubuntu.com natty/restricted i386 Packages
Hit http://pl.archive.ubuntu.com natty/universe i386 Packages
Hit http://pl.archive.ubuntu.com natty/multiverse i386 Packages
Ign http://pl.archive.ubuntu.com natty/main TranslationIndex
Ign http://pl.archive.ubuntu.com natty/multiverse TranslationIndex
Ign http://pl.archive.ubuntu.com natty/restricted TranslationIndex
Ign http://pl.archive.ubuntu.com natty/universe TranslationIndex
Hit http://pl.archive.ubuntu.com natty-updates/main Sources
Hit http://pl.archive.ubuntu.com natty-updates/restricted Sources
Hit http://pl.archive.ubuntu.com natty-updates/universe Sources
Hit http://pl.archive.ubuntu.com natty-updates/multiverse Sources
Hit http://pl.archive.ubuntu.com natty-updates/main i386 Packages
Hit http://pl.archive.ubuntu.com natty-updates/restricted i386 Packages
Hit http://pl.archive.ubuntu.com natty-updates/universe i386 Packages
Hit http://pl.archive.ubuntu.com natty-updates/multiverse i386 Packages
Ign http://archive.canonical.com natty/partner Translation-en_US
Ign http://pl.archive.ubuntu.com natty-updates/main TranslationIndex
Ign http://pl.archive.ubuntu.com natty-updates/multiverse TranslationIndex
Ign http://pl.archive.ubuntu.com natty-updates/restricted TranslationIndex
Ign http://pl.archive.ubuntu.com natty-updates/universe TranslationIndex
Ign http://archive.canonical.com natty/partner Translation-en
Ign http://extras.ubuntu.com natty/main Translation-en_US
Ign http://extras.ubuntu.com natty/main Translation-en
Ign http://security.ubuntu.com natty-security/main Translation-en_US
Ign http://security.ubuntu.com natty-security/main Translation-en
Ign http://security.ubuntu.com natty-security/multiverse Translation-en_US
Ign http://security.ubuntu.com natty-security/multiverse Translation-en
Ign http://security.ubuntu.com natty-security/restricted Translation-en_US
Ign http://security.ubuntu.com natty-security/restricted Translation-en
Ign http://security.ubuntu.com natty-security/universe Translation-en_US
Ign http://security.ubuntu.com natty-security/universe Translation-en
Ign http://pl.archive.ubuntu.com natty/main Translation-en_US
Ign http://pl.archive.ubuntu.com natty/main Translation-en
Ign http://pl.archive.ubuntu.com natty/multiverse Translation-en_US
Ign http://pl.archive.ubuntu.com natty/multiverse Translation-en
Ign http://pl.archive.ubuntu.com natty/restricted Translation-en_US
Ign http://pl.archive.ubuntu.com natty/restricted Translation-en
Ign http://pl.archive.ubuntu.com natty/universe Translation-en_US
Ign http://pl.archive.ubuntu.com natty/universe Translation-en
Ign http://pl.archive.ubuntu.com natty-updates/main Translation-en_US
Ign http://pl.archive.ubuntu.com natty-updates/main Translation-en
Ign http://pl.archive.ubuntu.com natty-updates/multiverse Translation-en_US
Ign http://pl.archive.ubuntu.com natty-updates/multiverse Translation-en
Ign http://pl.archive.ubuntu.com natty-updates/restricted Translation-en_US
Ign http://pl.archive.ubuntu.com natty-updates/restricted Translation-en
Ign http://pl.archive.ubuntu.com natty-updates/universe Translation-en_US
Ign http://pl.archive.ubuntu.com natty-updates/universe Translation-en
Fetched 2,740 B in 2s (1,229 B/s)
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following extra packages will be installed:
  libboost-iostreams1.42.0 libcwidget3
Suggested packages:
  aptitude-doc-en aptitude-doc tasksel debtags libcwidget-dev
The following NEW packages will be installed:
  aptitude libboost-iostreams1.42.0 libcwidget3
0 upgraded, 3 newly installed, 0 to remove and 7 not upgraded.
Need to get 2,812 kB of archives.
After this operation, 8,573 kB of additional disk space will be used.
Do you want to continue [Y/n]?

________________________________
From: Mark Rijckenberg <email address hidden>
To: <email address hidden>
Sent: Sunday, August 7, 2011 12:11 PM
Subject: Re: [Question #167203]: Imac 1.8 intel no sound from head phones.

Your question #167203 on alsa-driver in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/167203

    Status: Open => Needs information

Mark Rijckenberg requested more information:

Please execute step 2, then send us the full terminal output from step 3 and step 4 from this procedure:

https://help.ubuntu.com/community/SoundTroubleshootingProcedure

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/167203

You received this question notification because you asked the question.

Please execute this procedure:

Step 1: Open Terminal

Step 2: Run the following command (copy/paste the next command into the Terminal and then hit <enter>)

gksudo gedit /etc/modprobe.d/alsa-base.conf

REMOVE any previous snd-hda-intel model references in alsa-base.conf, including the following lines, which should be removed:

options snd-hda-intel model=mbp3
options snd-hda-intel model=imac24

ADD these 2 lines to the end of the alsa-base.conf file:

alias snd-card-0 snd-hda-intel
options snd-hda-intel model=3stack-hp

Save the change to the alsa-base.conf, reboot and retest sound using headphones and speakers.

If those alsa-base.conf options don't work, please try one of these model options instead

(ONLY ONE model option at a time, not several at the same time!):

ALC882/883/885/888/889
118 ======================
119 3stack-dig 3-jack with SPDIF I/O
120 6stack-dig 6-jack digital with SPDIF I/O
121 arima Arima W820Di1
122 targa Targa T8, MSI-1049 T8
123 asus-a7j ASUS A7J
124 asus-a7m ASUS A7M
125 macpro MacPro support
126 mb5 Macbook 5,1
127 mbp3 Macbook Pro rev3
128 imac24 iMac 24'' with jack detection
129 w2jc ASUS W2JC
130 3stack-2ch-dig 3-jack with SPDIF I/O (ALC883)
131 alc883-6stack-dig 6-jack digital with SPDIF I/O (ALC883)
132 3stack-6ch 3-jack 6-channel
133 3stack-6ch-dig 3-jack 6-channel with SPDIF I/O
134 6stack-dig-demo 6-jack digital for Intel demo board
135 acer Acer laptops (Travelmate 3012WTMi, Aspire 5600, etc)
136 acer-aspire Acer Aspire 9810
137 acer-aspire-4930g Acer Aspire 4930G
138 acer-aspire-6530g Acer Aspire 6530G
139 acer-aspire-7730g Acer Aspire 7730G
140 acer-aspire-8930g Acer Aspire 8930G
141 medion Medion Laptops
142 medion-md2 Medion MD2
143 targa-dig Targa/MSI
144 targa-2ch-dig Targa/MSI with 2-channel
145 targa-8ch-dig Targa/MSI with 8-channel (MSI GX620)
146 laptop-eapd 3-jack with SPDIF I/O and EAPD (Clevo M540JE, M550JE)
147 lenovo-101e Lenovo 101E
148 lenovo-nb0763 Lenovo NB0763
149 lenovo-ms7195-dig Lenovo MS7195
150 lenovo-sky Lenovo Sky
151 haier-w66 Haier W66
152 3stack-hp HP machines with 3stack (Lucknow, Samba boards)
153 6stack-dell Dell machines with 6stack (Inspiron 530)
154 mitac Mitac 8252D
155 clevo-m540r Clevo M540R (6ch + digital)
156 clevo-m720 Clevo M720 laptop series
157 fujitsu-pi2515 Fujitsu AMILO Pi2515
158 fujitsu-xa3530 Fujitsu AMILO XA3530
159 3stack-6ch-intel Intel DG33* boards
160 intel-alc889a Intel IbexPeak with ALC889A
161 intel-x58 Intel DX58 with ALC889
162 asus-p5q ASUS P5Q-EM boards
163 mb31 MacBook 3,1
164 sony-vaio-tt Sony VAIO TT
165 auto auto-config reading BIOS (default)

Don't forget to reboot your pc after every change you make on the /etc/modprobe.d/alsa-base.conf file.

If this procedure does not help, then your sound card is experiencing the following bug:

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/620931

Regards,

Mark

Just for the record, this did not work!

________________________________
From: Mark Rijckenberg <email address hidden>
To: <email address hidden>
Sent: Monday, August 8, 2011 9:16 PM
Subject: Re: [Question #167203]: Imac 1.8 intel no sound from head phones.

Your question #167203 on alsa-driver in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/167203

    Status: Open => Answered

Mark Rijckenberg proposed the following answer:
Please execute this procedure:

Step 1: Open Terminal

Step 2: Run the following command (copy/paste the next command into the
Terminal and then hit <enter>)

gksudo gedit /etc/modprobe.d/alsa-base.conf

REMOVE any previous snd-hda-intel model references in alsa-base.conf,
including the following lines, which should be removed:

options snd-hda-intel model=mbp3
options snd-hda-intel model=imac24

ADD these 2 lines to the end of the alsa-base.conf file:

alias snd-card-0 snd-hda-intel
options snd-hda-intel model=3stack-hp

Save the change to the alsa-base.conf, reboot and retest sound using
headphones and speakers.

If those alsa-base.conf options don't work, please try one of these
model options instead

(ONLY ONE model option at a time, not several at the same time!):

ALC882/883/885/888/889
118    ======================
119    3stack-dig    3-jack with SPDIF I/O
120    6stack-dig    6-jack digital with SPDIF I/O
121    arima    Arima W820Di1
122    targa    Targa T8, MSI-1049 T8
123    asus-a7j    ASUS A7J
124    asus-a7m    ASUS A7M
125    macpro    MacPro support
126    mb5    Macbook 5,1
127    mbp3    Macbook Pro rev3
128    imac24    iMac 24'' with jack detection
129    w2jc    ASUS W2JC
130    3stack-2ch-dig    3-jack with SPDIF I/O (ALC883)
131    alc883-6stack-dig    6-jack digital with SPDIF I/O (ALC883)
132    3stack-6ch 3-jack 6-channel
133    3stack-6ch-dig 3-jack 6-channel with SPDIF I/O
134    6stack-dig-demo 6-jack digital for Intel demo board
135    acer    Acer laptops (Travelmate 3012WTMi, Aspire 5600, etc)
136    acer-aspire    Acer Aspire 9810
137    acer-aspire-4930g Acer Aspire 4930G
138    acer-aspire-6530g Acer Aspire 6530G
139    acer-aspire-7730g Acer Aspire 7730G
140    acer-aspire-8930g Acer Aspire 8930G
141    medion    Medion Laptops
142    medion-md2    Medion MD2
143    targa-dig    Targa/MSI
144    targa-2ch-dig    Targa/MSI with 2-channel
145    targa-8ch-dig Targa/MSI with 8-channel (MSI GX620)
146    laptop-eapd 3-jack with SPDIF I/O and EAPD (Clevo M540JE, M550JE)
147    lenovo-101e    Lenovo 101E
148    lenovo-nb0763    Lenovo NB0763
149    lenovo-ms7195-dig Lenovo MS7195
150    lenovo-sky    Lenovo Sky
151    haier-w66    Haier W66
152    3stack-hp    HP machines with 3stack (Lucknow, Samba boards)
153    6stack-dell    Dell machines with 6stack (Inspiron 530)
154    mitac    Mitac 8252D
155    clevo-m540r    Clevo M540R (6ch + digital)
156    clevo-m720    Clevo M720 laptop series
157    fujitsu-pi2515 Fujitsu AMILO Pi2515
158    fujitsu-xa3530 Fujitsu AMILO XA3530
159    3stack-6ch-intel Intel DG33* boards
160    intel-alc889a    Intel IbexPeak with ALC889A
161    intel-x58    Intel DX58 with ALC889
162    asus-p5q    ASUS P5Q-EM boards
163    mb31    MacBook 3,1
164    sony-vaio-tt Sony VAIO TT
165    auto    auto-config reading BIOS (default)

Don't forget to reboot your pc after every change you make on the
/etc/modprobe.d/alsa-base.conf file.

If this procedure does not help, then your sound card is experiencing
the following bug:

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/620931

Regards,

Mark

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/167203/+confirm?answer_id=3

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/167203

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