Ubuntu
alsa-driver package

no sound or usb after reinstall

Asked by Bohdan Harasymiw

Usinging Ubuntu 11.04 after upgrade from 10.10. All okay then recently after an update and a reload of SM Player on next start up screen display upside down and back to front. Couldn't find suitable answer so reloaded 11.04 via latest Live CD update option. Screen display now fine but no sound or auto mount of USB memory drives or headphones.

There is no sound hardware or peripheral USB devices listed in System>Control Center>Sound or >Disk Utility.

lsusb with memory stick and headphones inserted gives:

Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 004: ID 0d8c:000c C-Media Electronics, Inc. Audio Adapter
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 003: ID 03f0:0211 Hewlett-Packard OfficeJet G85
Bus 003 Device 002: ID 046d:c51b Logitech, Inc. V220 Cordless Optical Mouse for Notebooks
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 006: ID 13fe:3800 Kingston Technology Company Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Running lspci -v gives:

00:00.0 Host bridge: Intel Corporation 82865G/PE/P DRAM Controller/Host-Hub Interface (rev 02)
 Subsystem: ASUSTeK Computer Inc. P4P800/P5P800 series motherboard
 Flags: bus master, fast devsel, latency 0
 Memory at f8000000 (32-bit, prefetchable) [size=64M]
 Capabilities: <access denied>
 Kernel driver in use: agpgart-intel

00:01.0 PCI bridge: Intel Corporation 82865G/PE/P PCI to AGP Controller (rev 02) (prog-if 00 [Normal decode])
 Flags: bus master, 66MHz, fast devsel, latency 64
 Bus: primary=00, secondary=01, subordinate=01, sec-latency=64
 Memory behind bridge: fc900000-fe9fffff
 Prefetchable memory behind bridge: e7f00000-f7efffff

00:06.0 System peripheral: Intel Corporation 82865G/PE/P Processor to I/O Memory Interface (rev 02)
 Flags: fast devsel
 Memory at fecf0000 (32-bit, non-prefetchable) [size=4K]

00:1d.0 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #1 (rev 02) (prog-if 00 [UHCI])
 Subsystem: ASUSTeK Computer Inc. P4P800/P5P800 series motherboard
 Flags: bus master, medium devsel, latency 0, IRQ 16
 I/O ports at ef00 [size=32]
 Kernel driver in use: uhci_hcd

00:1d.1 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #2 (rev 02) (prog-if 00 [UHCI])
 Subsystem: ASUSTeK Computer Inc. P4P800/P5P800 series motherboard
 Flags: bus master, medium devsel, latency 0, IRQ 19
 I/O ports at ef20 [size=32]
 Kernel driver in use: uhci_hcd

00:1d.2 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #3 (rev 02) (prog-if 00 [UHCI])
 Subsystem: ASUSTeK Computer Inc. P4P800/P5P800 series motherboard
 Flags: bus master, medium devsel, latency 0, IRQ 18
 I/O ports at ef40 [size=32]
 Kernel driver in use: uhci_hcd

00:1d.3 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #4 (rev 02) (prog-if 00 [UHCI])
 Subsystem: ASUSTeK Computer Inc. P4P800/P5P800 series motherboard
 Flags: bus master, medium devsel, latency 0, IRQ 16
 I/O ports at ef80 [size=32]
 Kernel driver in use: uhci_hcd

00:1d.7 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB2 EHCI Controller (rev 02) (prog-if 20 [EHCI])
 Subsystem: ASUSTeK Computer Inc. P4P800/P5P800 series motherboard
 Flags: bus master, medium devsel, latency 0, IRQ 23
 Memory at febffc00 (32-bit, non-prefetchable) [size=1K]
 Capabilities: <access denied>
 Kernel driver in use: ehci_hcd

00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev c2) (prog-if 00 [Normal decode])
 Flags: bus master, fast devsel, latency 0
 Bus: primary=00, secondary=02, subordinate=02, sec-latency=64
 I/O behind bridge: 0000d000-0000dfff
 Memory behind bridge: fea00000-feafffff

00:1f.0 ISA bridge: Intel Corporation 82801EB/ER (ICH5/ICH5R) LPC Interface Bridge (rev 02)
 Flags: bus master, medium devsel, latency 0

00:1f.1 IDE interface: Intel Corporation 82801EB/ER (ICH5/ICH5R) IDE Controller (rev 02) (prog-if 8a [Master SecP PriP])
 Subsystem: ASUSTeK Computer Inc. P4P800/P5P800 series motherboard
 Flags: bus master, medium devsel, latency 0, IRQ 18
 I/O ports at 01f0 [size=8]
 I/O ports at 03f4 [size=1]
 I/O ports at 0170 [size=8]
 I/O ports at 0374 [size=1]
 I/O ports at fc00 [size=16]
 Memory at 40000000 (32-bit, non-prefetchable) [size=1K]
 Kernel driver in use: ata_piix

00:1f.2 IDE interface: Intel Corporation 82801EB (ICH5) SATA Controller (rev 02) (prog-if 8f [Master SecP SecO PriP PriO])
 Subsystem: ASUSTeK Computer Inc. P4P800 series motherboard
 Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 18
 I/O ports at efe0 [size=8]
 I/O ports at efac [size=4]
 I/O ports at efa0 [size=8]
 I/O ports at efa8 [size=4]
 I/O ports at ef60 [size=16]
 Kernel driver in use: ata_piix

00:1f.3 SMBus: Intel Corporation 82801EB/ER (ICH5/ICH5R) SMBus Controller (rev 02)
 Subsystem: ASUSTeK Computer Inc. P4P800 Mainboard
 Flags: medium devsel, IRQ 5
 I/O ports at 0400 [size=32]

00:1f.5 Multimedia audio controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) AC'97 Audio Controller (rev 02)
 Subsystem: ASUSTeK Computer Inc. P4P800 Mainboard
 Flags: bus master, medium devsel, latency 0, IRQ 5
 I/O ports at e800 [size=256]
 I/O ports at ee80 [size=64]
 Memory at febff800 (32-bit, non-prefetchable) [size=512]
 Memory at febff400 (32-bit, non-prefetchable) [size=256]
 Capabilities: <access denied>

01:00.0 VGA compatible controller: nVidia Corporation NV28 [GeForce4 Ti 4200 AGP 8x] (rev a1) (prog-if 00 [VGA controller])
 Subsystem: ASUSTeK Computer Inc. Device 8097
 Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 10
 Memory at fd000000 (32-bit, non-prefetchable) [size=16M]
 Memory at e8000000 (32-bit, prefetchable) [size=128M]
 Expansion ROM at fe9e0000 [disabled] [size=128K]
 Capabilities: <access denied>

02:03.0 FireWire (IEEE 1394): VIA Technologies, Inc. VT6306/7/8 [Fire II(M)] IEEE 1394 OHCI Controller (rev 80) (prog-if 10 [OHCI])
 Subsystem: ASUSTeK Computer Inc. A8V/A8N/P4P800 series motherboard
 Flags: bus master, medium devsel, latency 64, IRQ 20
 Memory at feaff800 (32-bit, non-prefetchable) [size=2K]
 I/O ports at dc00 [size=128]
 Capabilities: <access denied>
 Kernel driver in use: firewire_ohci

02:04.0 RAID bus controller: VIA Technologies, Inc. VT6410 ATA133 RAID controller (rev 06)
 Subsystem: ASUSTeK Computer Inc. P4P800 Mainboard Deluxe ATX
 Flags: bus master, medium devsel, latency 64, IRQ 23
 I/O ports at dfe0 [size=8]
 I/O ports at dfac [size=4]
 I/O ports at dfa0 [size=8]
 I/O ports at dfa8 [size=4]
 I/O ports at df90 [size=16]
 Capabilities: <access denied>
 Kernel driver in use: pata_via

02:05.0 Ethernet controller: 3Com Corporation 3c940 10/100/1000Base-T [Marvell] (rev 12)
 Subsystem: ASUSTeK Computer Inc. A7V600/P4P800/K8V motherboard
 Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 22
 Memory at feaf8000 (32-bit, non-prefetchable) [size=16K]
 I/O ports at d800 [size=256]
 Capabilities: <access denied>
 Kernel driver in use: skge

Any suggestions?

Question information

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For:
Ubuntu alsa-driver Edit question
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Solved by:
Bohdan Harasymiw
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Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#1

Can you give the output of:

wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh; chmod +x ./alsa-info.sh; ./alsa-info.sh

Thanks

Revision history for this message
Bohdan Harasymiw (bsamhara) said : 		#2

Your ALSA information is located at
http://www.alsa-project.org/db/?f=ded19426a4ec5b7f0b755da681acf6e0acde9983

The actual terminal output is as follows:

--2011-06-14 17:24:40-- http://www.alsa-project.org/alsa-info.sh
Resolving www.alsa-project.org... 77.48.224.243
Connecting to www.alsa-project.org|77.48.224.243|:80... connected.
HTTP request sent, awaiting response... 302 Found
Location:
http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh
[following]
--2011-06-14 17:24:50--
http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh
Resolving git.alsa-project.org... 77.48.224.243
Reusing existing connection to www.alsa-project.org:80.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/plain]
Saving to: `alsa-info.sh'

     [ <=> ] 27,247 34.4K/s in 0.8s

2011-06-14 17:24:52 (34.4 KB/s) - `alsa-info.sh' saved [27247]

ALSA Information Script v 0.4.60
--------------------------------

This script visits the following commands/files to collect diagnostic
information about your ALSA installation and sound related hardware.

   dmesg
   lspci
   lsmod
   aplay
   amixer
   alsactl
   /proc/asound/
   /sys/class/sound/
   ~/.asoundrc (etc.)

See './alsa-info.sh --help' for command line options.

cat: /proc/asound/version: No such file or directory
grep: /proc/asound/cards: No such file or directory
cat: /proc/asound/cards: No such file or directory
cat: /proc/asound/modules: No such file or directory
ls: cannot access /dev/snd/*: No such file or directory
grep: /proc/asound/cards: No such file or directory
/sbin/alsactl: save_state:1519: No soundcards found...
cat: /tmp/alsa-info.VNmwsVXgLF/alsactl.tmp: No such file or directory
Automatically upload ALSA information to www.alsa-project.org? [y/N] : y
Uploading information to www.alsa-project.org ... Done!

Your ALSA information is located at
http://www.alsa-project.org/db/?f=ded19426a4ec5b7f0b755da681acf6e0acde9983

Please inform the person helping you.

On 06/14/2011 04:11 PM, actionparsnip wrote:
> wget -O alsa-info.shhttp://www.alsa-project.org/alsa-info.sh; chmod +x
> ./alsa-info.sh; ./alsa-info.sh
>

Revision history for this message
Bohdan Harasymiw (bsamhara) said : 		#3

Marco,

I just ran the April version of the Ubuntu 11.04 Live CD and it
identifies all of my sound and USB memory as it should. I then
rechecked with Live CDs that I downloaded and installed on June 1 and
again on June 12 and both of these did NOT recognise the on-board sound
or auto mount the USB drives. I therefore tried to reinstall the April
Live CD via the upgrade option, but unfortunately it must not overwrite
newer files as I still have the same problem, even though when booted
from the Live CD all is okay.

So there have been some changes implemented to the Live CD distribution
between April and June that are causing the problems. I am not sure who
should address this problem.

Bohdan

On 06/16/2011 06:11 AM, marcobra (Marco Braida) wrote:
> Your question #161351 on alsa-driver in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/161351
>
> Project: Ubuntu => alsa-driver in Ubuntu
>

Revision history for this message
Bohdan Harasymiw (bsamhara) said : 		#4

===============================================================

Further to the information above, having failed to get a solution from anyone out there, I decided to do a clean reinstall from the April Live CD. This has solved all of the problems and all is working now. Fortunately, from past experience with Ubuntu problems, these days I use multiple partitions for my Ubuntu installation, so though I first did a backup, all of my files on the /home partition remained intact. So reinstalling the system was no big deal. A lesson for all users, install Ubuntu on to multiple partitions in the event that a new clean reinstall is required. More importantly, before using a new Live CD, run Ubuntu from the CD to check whether everything is working. If not, don't install the Live CD!

Bohdan
June 17
===============================================================