Ubuntu
alsa-driver package

installed 10.10 on laptop, sound not working

Asked by Cole

Gateway laptop Model # 3550GZ
Sound not working for speakers or headphones

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Cole
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Revision history for this message
marcobra (Marco Braida) (marcobra) said : 		#1

Please execute step 2, then send us the full terminal output from step 3 and step 4 from this procedure:

https://help.ubuntu.com/community/SoundTroubleshootingProcedure

Please also specify the exact model and make of your PC (if known).

Revision history for this message
José Antonio Rey (jose) said : 		#2

On the top menu bar, click on System>Preferences>Sound. First of all, on the top of the window, see if the Mute option isn't checked. If it is, uncheck it. If it doesn't works, click on the Hardware tab. In the bottom of the window, check that Analog Stereo Duplex is selected. In case you don't have a microphone, select Analog Stereo Output as profile. Then, click Test Speakers and test that everything is working OK. After that, click close.

Revision history for this message
Eliah Kagan (degeneracypressure) said : 		#3

@Cole
The information marcobra requested should have been posted here, rather than in new question https://answers.launchpad.net/ubuntu/+question/151127. I'll repost that information here, and then that duplicate question can be marked Invalid.

Revision history for this message
Eliah Kagan (degeneracypressure) said : 		#4

step 3& 4 of sound procedure shows

cole@cole-Gateway-M210-and-3500-Series:~$ wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh
--2011-03-30 19:06:48-- http://www.alsa-project.org/alsa-info.sh
Resolving www.alsa-project.org... 77.48.224.243
Connecting to www.alsa-project.org|77.48.224.243|:80... connected.
HTTP request sent, awaiting response... 302 Found
Location: http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh [following]
--2011-03-30 19:06:50-- http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh
Resolving git.alsa-project.org... 77.48.224.243
Reusing existing connection to www.alsa-project.org:80.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/plain]
Saving to: `alsa-info.sh'

    [ <=> ] 27,247 38.4K/s in 0.7s

2011-03-30 19:06:52 (38.4 KB/s) - `alsa-info.sh' saved [27247]

cole@cole-Gateway-M210-and-3500-Series:~$ bash alsa-info.sh --stdout
upload=true&script=true&cardinfo=
!!################################
!!ALSA Information Script v 0.4.60
!!################################

!!Script ran on: Wed Mar 30 23:07:26 UTC 2011

!!Linux Distribution
!!------------------

Ubuntu 10.10 \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 10.10"

!!DMI Information
!!---------------

Manufacturer: Gateway
Product Name: Gateway M210 and 3500 Series
Product Version:

!!Kernel Information
!!------------------

Kernel release: 2.6.35-28-generic
Operating System: GNU/Linux
Architecture: i686
Processor: unknown
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: 1.0.23
Library version: 1.0.23
Utilities version: 1.0.23

!!Loaded ALSA modules
!!-------------------

snd_intel8x0

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

ESound Daemon:
      Installed - Yes (/usr/bin/esd)
      Running - No

!!Soundcards recognised by ALSA
!!-----------------------------

 0 [I82801DBICH4 ]: ICH4 - Intel 82801DB-ICH4
                      Intel 82801DB-ICH4 with AD1981B at irq 17

!!PCI Soundcards installed in the system
!!--------------------------------------

00:1f.5 Multimedia audio controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Audio Controller (rev 03)

!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!--------------------------------------------------------

00:1f.5 0401: 8086:24c5 (rev 03)
 Subsystem: 161f:203e

!!Modprobe options (Sound related)
!!--------------------------------

snd-atiixp-modem: index=-2
snd-intel8x0m: index=-2
snd-via82xx-modem: index=-2
snd-usb-audio: index=-2
snd-usb-caiaq: index=-2
snd-usb-ua101: index=-2
snd-usb-us122l: index=-2
snd-usb-usx2y: index=-2
snd-cmipci: mpu_port=0x330 fm_port=0x388
snd-pcsp: index=-2
snd-usb-audio: index=-2

!!Loaded sound module options
!!--------------------------

!!Module: snd_intel8x0
 ac97_clock : 0
 ac97_quirk : (null)
 buggy_irq : N
 buggy_semaphore : N
 enable : N
 id : (null)
 index : -1
 joystick : 0
 spdif_aclink : 0
 xbox : N

!!AC97 Codec information
!!---------------------------
--startcollapse--

0-0/0: Analog Devices AD1981B

PCI Subsys Vendor: 0x161f
PCI Subsys Device: 0x203e

Flags: 10
Capabilities : -headphone out-
DAC resolution : 20-bit
ADC resolution : 16-bit
3D enhancement : No 3D Stereo Enhancement

Current setup
Mic gain : +0dB [+0dB]
POP path : pre 3D
Sim. stereo : off
3D enhancement : off
Loudness : off
Mono output : MIX
Mic select : Mic1
ADC/DAC loopback : off
Extended ID : codec=0 rev=1 AMAP DSA=0 SPDIF VRA
Extended status : SPCV SPDIF=10/11 SPDIF VRA
PCM front DAC : 44100Hz
PCM ADC : 44100Hz
SPDIF Control : Consumer PCM Copyright Category=0x2 Generation=1 Rate=48kHz

AD18XX configuration
Unchained : 0x1000,0x0000,0x0000
Chained : 0x0000,0x0000,0x0000

0:00 = 0090
0:02 = 0000
0:04 = 0000
0:06 = 801f
0:08 = 0000
0:0a = 0000
0:0c = 801f
0:0e = 801f
0:10 = 9f9f
0:12 = 0606
0:14 = 0000
0:16 = 9f9f
0:18 = 0000
0:1a = 0000
0:1c = 0303
0:1e = 0000
0:20 = 0000
0:22 = 0000
0:24 = 0000
0:26 = 000f
0:28 = 0605
0:2a = 0435
0:2c = ac44
0:2e = 0000
0:30 = 0000
0:32 = ac44
0:34 = 0000
0:36 = 0000
0:38 = 0000
0:3a = 2820
0:3c = 0000
0:3e = 0000
0:40 = 0000
0:42 = 0000
0:44 = 0000
0:46 = 0000
0:48 = 0000
0:4a = 0000
0:4c = 0000
0:4e = 0000
0:50 = 0000
0:52 = 0000
0:54 = 0000
0:56 = 0000
0:58 = 0000
0:5a = 0000
0:5c = 4000
0:5e = 0000
0:60 = 8080
0:62 = 0000
0:64 = 8000
0:66 = 0000
0:68 = 0000
0:6a = 0000
0:6c = 0000
0:6e = 0000
0:70 = 0000
0:72 = 0000
0:74 = 1001
0:76 = 2010
0:78 = 0000
0:7a = 0000
0:7c = 4144
0:7e = 5374
--endcollapse--

!!ALSA Device nodes
!!-----------------

crw-rw----+ 1 root audio 116, 10 Mar 30 17:51 /dev/snd/controlC0
crw-rw----+ 1 root audio 116, 9 Mar 30 17:51 /dev/snd/pcmC0D0c
crw-rw----+ 1 root audio 116, 8 Mar 30 17:51 /dev/snd/pcmC0D0p
crw-rw----+ 1 root audio 116, 7 Mar 30 17:51 /dev/snd/pcmC0D1c
crw-rw----+ 1 root audio 116, 6 Mar 30 17:51 /dev/snd/pcmC0D2c
crw-rw----+ 1 root audio 116, 5 Mar 30 17:51 /dev/snd/pcmC0D3c
crw-rw----+ 1 root audio 116, 4 Mar 30 19:03 /dev/snd/pcmC0D4p
crw-rw----+ 1 root audio 116, 3 Mar 30 17:51 /dev/snd/seq
crw-rw----+ 1 root audio 116, 2 Mar 30 17:51 /dev/snd/timer

/dev/snd/by-path:
total 0
drwxr-xr-x 2 root root 60 Mar 30 17:51 .
drwxr-xr-x 3 root root 240 Mar 30 17:51 ..
lrwxrwxrwx 1 root root 12 Mar 30 17:51 pci-0000:00:1f.5 -> ../controlC0

!!Aplay/Arecord output
!!------------

APLAY

**** List of PLAYBACK Hardware Devices ****
card 0: I82801DBICH4 [Intel 82801DB-ICH4], device 0: Intel ICH [Intel 82801DB-ICH4]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: I82801DBICH4 [Intel 82801DB-ICH4], device 4: Intel ICH - IEC958 [Intel 82801DB-ICH4 - IEC958]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

ARECORD

**** List of CAPTURE Hardware Devices ****
card 0: I82801DBICH4 [Intel 82801DB-ICH4], device 0: Intel ICH [Intel 82801DB-ICH4]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: I82801DBICH4 [Intel 82801DB-ICH4], device 1: Intel ICH - MIC ADC [Intel 82801DB-ICH4 - MIC ADC]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: I82801DBICH4 [Intel 82801DB-ICH4], device 2: Intel ICH - MIC2 ADC [Intel 82801DB-ICH4 - MIC2 ADC]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: I82801DBICH4 [Intel 82801DB-ICH4], device 3: Intel ICH - ADC2 [Intel 82801DB-ICH4 - ADC2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

!!Amixer output
!!-------------

!!-------Mixer controls for card 0 [I82801DBICH4]

Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with AD1981B at irq 17'
  Mixer name : 'Analog Devices AD1981B'
  Components : 'AC97a:41445374'
  Controls : 34
  Simple ctrls : 23
Simple mixer control 'Master',0
  Capabilities: pvolume pswitch penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 31 [100%] [0.00dB] [on]
  Front Right: Playback 31 [100%] [0.00dB] [on]
Simple mixer control 'Master Mono',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum
  Playback channels: Mono
  Limits: Playback 0 - 31
  Mono: Playback 0 [0%] [-46.50dB] [off]
Simple mixer control 'Headphone',0
  Capabilities: pvolume pswitch penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 31 [100%] [0.00dB] [on]
  Front Right: Playback 31 [100%] [0.00dB] [on]
Simple mixer control 'Headphone Jack Sense',0
  Capabilities: pswitch pswitch-joined penum
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'PCM',0
  Capabilities: pvolume pswitch penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 31 [100%] [12.00dB] [on]
  Front Right: Playback 31 [100%] [12.00dB] [on]
Simple mixer control 'Line',0
  Capabilities: pvolume pswitch cswitch cswitch-exclusive penum
  Capture exclusive group: 0
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Front Left: Playback 0 [0%] [-34.50dB] [off] Capture [off]
  Front Right: Playback 0 [0%] [-34.50dB] [off] Capture [off]
Simple mixer control 'Line Jack Sense',0
  Capabilities: pswitch pswitch-joined penum
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'CD',0
  Capabilities: pvolume pswitch cswitch cswitch-exclusive penum
  Capture exclusive group: 0
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Front Left: Playback 25 [81%] [3.00dB] [on] Capture [off]
  Front Right: Playback 25 [81%] [3.00dB] [on] Capture [off]
Simple mixer control 'Mic',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined cswitch cswitch-exclusive penum
  Capture exclusive group: 0
  Playback channels: Mono
  Capture channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono: Playback 0 [0%] [-34.50dB] [off]
  Front Left: Capture [on]
  Front Right: Capture [on]
Simple mixer control 'Mic Boost (+20dB)',0
  Capabilities: pswitch pswitch-joined penum
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'Mic Select',0
  Capabilities: enum
  Items: 'Mic1' 'Mic2'
  Item0: 'Mic1'
Simple mixer control 'Video',0
  Capabilities: cswitch cswitch-exclusive penum
  Capture exclusive group: 0
  Capture channels: Front Left - Front Right
  Front Left: Capture [off]
  Front Right: Capture [off]
Simple mixer control 'Phone',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined cswitch cswitch-exclusive penum
  Capture exclusive group: 0
  Playback channels: Mono
  Capture channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono: Playback 0 [0%] [-34.50dB] [off]
  Front Left: Capture [off]
  Front Right: Capture [off]
Simple mixer control 'IEC958',0
  Capabilities: pswitch pswitch-joined penum
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958 Playback AC97-SPSA',0
  Capabilities: volume volume-joined penum
  Playback channels: Mono
  Capture channels: Mono
  Limits: 0 - 3
  Mono: 3 [100%]
Simple mixer control 'IEC958 Playback Source',0
  Capabilities: enum
  Items: 'AC-Link' 'A/D Converter'
  Item0: 'AC-Link'
Simple mixer control 'Aux',0
  Capabilities: pvolume pswitch cswitch cswitch-exclusive penum
  Capture exclusive group: 0
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Front Left: Playback 0 [0%] [-34.50dB] [off] Capture [off]
  Front Right: Playback 0 [0%] [-34.50dB] [off] Capture [off]
Simple mixer control 'Mono Output Select',0
  Capabilities: enum
  Items: 'Mix' 'Mic'
  Item0: 'Mix'
Simple mixer control 'Capture',0
  Capabilities: cvolume cswitch penum
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 15
  Front Left: Capture 3 [20%] [4.50dB] [on]
  Front Right: Capture 3 [20%] [4.50dB] [on]
Simple mixer control 'Mix',0
  Capabilities: cswitch cswitch-exclusive penum
  Capture exclusive group: 0
  Capture channels: Front Left - Front Right
  Front Left: Capture [off]
  Front Right: Capture [off]
Simple mixer control 'Mix Mono',0
  Capabilities: cswitch cswitch-exclusive penum
  Capture exclusive group: 0
  Capture channels: Front Left - Front Right
  Front Left: Capture [off]
  Front Right: Capture [off]
Simple mixer control 'External Amplifier',0
  Capabilities: pswitch pswitch-joined penum
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'Stereo Mic',0
  Capabilities: pswitch pswitch-joined penum
  Playback channels: Mono
  Mono: Playback [off]

!!Alsactl output
!!-------------

--startcollapse--
state.I82801DBICH4 {
 control.1 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'Master Playback Switch'
  value.0 true
  value.1 true
 }
 control.2 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 31'
  comment.dbmin -4650
  comment.dbmax 0
  iface MIXER
  name 'Master Playback Volume'
  value.0 31
  value.1 31
 }
 control.3 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'Headphone Playback Switch'
  value.0 true
  value.1 true
 }
 control.4 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 31'
  comment.dbmin -4650
  comment.dbmax 0
  iface MIXER
  name 'Headphone Playback Volume'
  value.0 31
  value.1 31
 }
 control.5 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 1
  iface MIXER
  name 'Master Mono Playback Switch'
  value false
 }
 control.6 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 1
  comment.range '0 - 31'
  comment.dbmin -4650
  comment.dbmax 0
  iface MIXER
  name 'Master Mono Playback Volume'
  value 0
 }
 control.7 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 1
  iface MIXER
  name 'Phone Playback Switch'
  value false
 }
 control.8 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 1
  comment.range '0 - 31'
  comment.dbmin -3450
  comment.dbmax 1200
  iface MIXER
  name 'Phone Playback Volume'
  value 0
 }
 control.9 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 1
  iface MIXER
  name 'Mic Playback Switch'
  value false
 }
 control.10 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 1
  comment.range '0 - 31'
  comment.dbmin -3450
  comment.dbmax 1200
  iface MIXER
  name 'Mic Playback Volume'
  value 0
 }
 control.11 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 1
  iface MIXER
  name 'Mic Boost (+20dB)'
  value false
 }
 control.12 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'Line Playback Switch'
  value.0 false
  value.1 false
 }
 control.13 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 31'
  comment.dbmin -3450
  comment.dbmax 1200
  iface MIXER
  name 'Line Playback Volume'
  value.0 0
  value.1 0
 }
 control.14 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'CD Playback Switch'
  value.0 true
  value.1 true
 }
 control.15 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 31'
  comment.dbmin -3450
  comment.dbmax 1200
  iface MIXER
  name 'CD Playback Volume'
  value.0 25
  value.1 25
 }
 control.16 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'Aux Playback Switch'
  value.0 false
  value.1 false
 }
 control.17 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 31'
  comment.dbmin -3450
  comment.dbmax 1200
  iface MIXER
  name 'Aux Playback Volume'
  value.0 0
  value.1 0
 }
 control.18 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'PCM Playback Switch'
  value.0 true
  value.1 true
 }
 control.19 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 31'
  comment.dbmin -3450
  comment.dbmax 1200
  iface MIXER
  name 'PCM Playback Volume'
  value.0 31
  value.1 31
 }
 control.20 {
  comment.access 'read write'
  comment.type ENUMERATED
  comment.count 2
  comment.item.0 Mic
  comment.item.1 CD
  comment.item.2 Video
  comment.item.3 Aux
  comment.item.4 Line
  comment.item.5 Mix
  comment.item.6 'Mix Mono'
  comment.item.7 Phone
  iface MIXER
  name 'Capture Source'
  value.0 Mic
  value.1 Mic
 }
 control.21 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'Capture Switch'
  value.0 true
  value.1 true
 }
 control.22 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 15'
  comment.dbmin 0
  comment.dbmax 2250
  iface MIXER
  name 'Capture Volume'
  value.0 3
  value.1 3
 }
 control.23 {
  comment.access 'read write'
  comment.type ENUMERATED
  comment.count 1
  comment.item.0 Mix
  comment.item.1 Mic
  iface MIXER
  name 'Mono Output Select'
  value Mix
 }
 control.24 {
  comment.access 'read write'
  comment.type ENUMERATED
  comment.count 1
  comment.item.0 Mic1
  comment.item.1 Mic2
  iface MIXER
  name 'Mic Select'
  value Mic1
 }
 control.25 {
  comment.access read
  comment.type IEC958
  comment.count 1
  iface MIXER
  name 'IEC958 Playback Con Mask'
  value '0fff000f00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
 }
 control.26 {
  comment.access read
  comment.type IEC958
  comment.count 1
  iface MIXER
  name 'IEC958 Playback Pro Mask'
  value cf00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
 }
 control.27 {
  comment.access 'read write'
  comment.type IEC958
  comment.count 1
  iface MIXER
  name 'IEC958 Playback Default'
  value '0482000200000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
 }
 control.28 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 1
  iface MIXER
  name 'IEC958 Playback Switch'
  value true
 }
 control.29 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 1
  comment.range '0 - 3'
  iface MIXER
  name 'IEC958 Playback AC97-SPSA'
  value 3
 }
 control.30 {
  comment.access 'read write'
  comment.type ENUMERATED
  comment.count 1
  comment.item.0 AC-Link
  comment.item.1 'A/D Converter'
  iface MIXER
  name 'IEC958 Playback Source'
  value AC-Link
 }
 control.31 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 1
  iface MIXER
  name 'Stereo Mic'
  value false
 }
 control.32 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 1
  iface MIXER
  name 'Headphone Jack Sense'
  value false
 }
 control.33 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 1
  iface MIXER
  name 'Line Jack Sense'
  value false
 }
 control.34 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 1
  iface MIXER
  name 'External Amplifier'
  value true
 }
}
--endcollapse--

!!All Loaded Modules
!!------------------

Module
arc4
lib80211_crypt_wep
parport_pc
ppdev
binfmt_misc
joydev
snd_intel8x0
snd_ac97_codec
ac97_bus
i915
snd_pcm
snd_seq_midi
snd_rawmidi
drm_kms_helper
snd_seq_midi_event
tifm_sd
pcmcia
snd_seq
ipw2200
drm
snd_timer
snd_seq_device
libipw
tifm_7xx1
cfg80211
intel_agp
snd
yenta_socket
tifm_core
i2c_algo_bit
pcmcia_rsrc
pcmcia_core
psmouse
soundcore
lib80211
serio_raw
video
output
snd_page_alloc
shpchp
agpgart
lp
parport
b44
ssb
firewire_ohci
firewire_core
mii
crc_itu_t

!!ALSA/HDA dmesg
!!------------------

cole@cole-Gateway-M210-and-3500-Series:~$

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#5

Please copy-paste the following command into the Terminal:

sudo apt-get update && sudo apt-get install gnome-alsamixer

Then use gnome-alsamixer to UNMUTE and INCREASE volume on the following mixer channels.

Simple mixer control 'Master Mono',0
Simple mixer control 'Headphone Jack Sense',0
Simple mixer control 'Mix',0
Simple mixer control 'Mix Mono',0

You will probably need to turn OFF the following channel in gnome-alsamixer:

Simple mixer control 'External Amplifier',0

Then retest sound output using both headphones and speakers.

Revision history for this message
Cole (coleibe3) said : 		#6

I am sorry. Not experienced in understanding this information. Is there a part of this response that I should copy and paste into my terminal and run? Or, is one of these web addresses holding the info that I need to run? It needs to be spelled out for me as I am unfamiliar with these procedures. Please continue to help me out.  Thanks

--- On Wed, 3/30/11, Eliah Kagan <email address hidden> wrote:

From: Eliah Kagan <email address hidden>
Subject: Re: [Question #151121]: installed 10.10 on laptop, sound not working
To: <email address hidden>
Date: Wednesday, March 30, 2011, 9:07 PM

Your question #151121 on alsa-driver in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/151121

Eliah Kagan posted a new comment:
step 3& 4 of sound procedure shows

cole@cole-Gateway-M210-and-3500-Series:~$ wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh
--2011-03-30 19:06:48-- http://www.alsa-project.org/alsa-info.sh
Resolving www.alsa-project.org... 77.48.224.243
Connecting to www.alsa-project.org|77.48.224.243|:80... connected.
HTTP request sent, awaiting response... 302 Found
Location: http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh [following]
--2011-03-30 19:06:50-- http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh
Resolving git.alsa-project.org... 77.48.224.243
Reusing existing connection to www.alsa-project.org:80.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/plain]
Saving to: `alsa-info.sh'

    [ <=> ] 27,247 38.4K/s in 0.7s

2011-03-30 19:06:52 (38.4 KB/s) - `alsa-info.sh' saved [27247]

cole@cole-Gateway-M210-and-3500-Series:~$ bash alsa-info.sh --stdout
upload=true&script=true&cardinfo=
!!################################
!!ALSA Information Script v 0.4.60
!!################################

!!Script ran on: Wed Mar 30 23:07:26 UTC 2011

!!Linux Distribution
!!------------------

Ubuntu 10.10 \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 10.10"

!!DMI Information
!!---------------

Manufacturer: Gateway
Product Name: Gateway M210 and 3500 Series
Product Version:

!!Kernel Information
!!------------------

Kernel release: 2.6.35-28-generic
Operating System: GNU/Linux
Architecture: i686
Processor: unknown
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: 1.0.23
Library version: 1.0.23
Utilities version: 1.0.23

!!Loaded ALSA modules
!!-------------------

snd_intel8x0

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

ESound Daemon:
      Installed - Yes (/usr/bin/esd)
      Running - No

!!Soundcards recognised by ALSA
!!-----------------------------

 0 [I82801DBICH4 ]: ICH4 - Intel 82801DB-ICH4
                      Intel 82801DB-ICH4 with AD1981B at irq 17

!!PCI Soundcards installed in the system
!!--------------------------------------

00:1f.5 Multimedia audio controller: Intel Corporation 82801DB/DBL/DBM
(ICH4/ICH4-L/ICH4-M) AC'97 Audio Controller (rev 03)

!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!--------------------------------------------------------

00:1f.5 0401: 8086:24c5 (rev 03)
 Subsystem: 161f:203e

!!Modprobe options (Sound related)
!!--------------------------------

snd-atiixp-modem: index=-2
snd-intel8x0m: index=-2
snd-via82xx-modem: index=-2
snd-usb-audio: index=-2
snd-usb-caiaq: index=-2
snd-usb-ua101: index=-2
snd-usb-us122l: index=-2
snd-usb-usx2y: index=-2
snd-cmipci: mpu_port=0x330 fm_port=0x388
snd-pcsp: index=-2
snd-usb-audio: index=-2

!!Loaded sound module options
!!--------------------------

!!Module: snd_intel8x0
 ac97_clock : 0
 ac97_quirk : (null)
 buggy_irq : N
 buggy_semaphore : N
 enable : N
 id : (null)
 index : -1
 joystick : 0
 spdif_aclink : 0
 xbox : N

!!AC97 Codec information
!!---------------------------
--startcollapse--

0-0/0: Analog Devices AD1981B

PCI Subsys Vendor: 0x161f
PCI Subsys Device: 0x203e

Flags: 10
Capabilities : -headphone out-
DAC resolution : 20-bit
ADC resolution : 16-bit
3D enhancement : No 3D Stereo Enhancement

Current setup
Mic gain : +0dB [+0dB]
POP path : pre 3D
Sim. stereo : off
3D enhancement : off
Loudness : off
Mono output : MIX
Mic select : Mic1
ADC/DAC loopback : off
Extended ID : codec=0 rev=1 AMAP DSA=0 SPDIF VRA
Extended status : SPCV SPDIF=10/11 SPDIF VRA
PCM front DAC : 44100Hz
PCM ADC : 44100Hz
SPDIF Control : Consumer PCM Copyright Category=0x2 Generation=1 Rate=48kHz

AD18XX configuration
Unchained : 0x1000,0x0000,0x0000
Chained : 0x0000,0x0000,0x0000

0:00 = 0090
0:02 = 0000
0:04 = 0000
0:06 = 801f
0:08 = 0000
0:0a = 0000
0:0c = 801f
0:0e = 801f
0:10 = 9f9f
0:12 = 0606
0:14 = 0000
0:16 = 9f9f
0:18 = 0000
0:1a = 0000
0:1c = 0303
0:1e = 0000
0:20 = 0000
0:22 = 0000
0:24 = 0000
0:26 = 000f
0:28 = 0605
0:2a = 0435
0:2c = ac44
0:2e = 0000
0:30 = 0000
0:32 = ac44
0:34 = 0000
0:36 = 0000
0:38 = 0000
0:3a = 2820
0:3c = 0000
0:3e = 0000
0:40 = 0000
0:42 = 0000
0:44 = 0000
0:46 = 0000
0:48 = 0000
0:4a = 0000
0:4c = 0000
0:4e = 0000
0:50 = 0000
0:52 = 0000
0:54 = 0000
0:56 = 0000
0:58 = 0000
0:5a = 0000
0:5c = 4000
0:5e = 0000
0:60 = 8080
0:62 = 0000
0:64 = 8000
0:66 = 0000
0:68 = 0000
0:6a = 0000
0:6c = 0000
0:6e = 0000
0:70 = 0000
0:72 = 0000
0:74 = 1001
0:76 = 2010
0:78 = 0000
0:7a = 0000
0:7c = 4144
0:7e = 5374
--endcollapse--

!!ALSA Device nodes
!!-----------------

crw-rw----+ 1 root audio 116, 10 Mar 30 17:51 /dev/snd/controlC0
crw-rw----+ 1 root audio 116, 9 Mar 30 17:51 /dev/snd/pcmC0D0c
crw-rw----+ 1 root audio 116, 8 Mar 30 17:51 /dev/snd/pcmC0D0p
crw-rw----+ 1 root audio 116, 7 Mar 30 17:51 /dev/snd/pcmC0D1c
crw-rw----+ 1 root audio 116, 6 Mar 30 17:51 /dev/snd/pcmC0D2c
crw-rw----+ 1 root audio 116, 5 Mar 30 17:51 /dev/snd/pcmC0D3c
crw-rw----+ 1 root audio 116, 4 Mar 30 19:03 /dev/snd/pcmC0D4p
crw-rw----+ 1 root audio 116, 3 Mar 30 17:51 /dev/snd/seq
crw-rw----+ 1 root audio 116, 2 Mar 30 17:51 /dev/snd/timer

/dev/snd/by-path:
total 0
drwxr-xr-x 2 root root 60 Mar 30 17:51 .
drwxr-xr-x 3 root root 240 Mar 30 17:51 ..
lrwxrwxrwx 1 root root 12 Mar 30 17:51 pci-0000:00:1f.5 -> ../controlC0

!!Aplay/Arecord output
!!------------

APLAY

**** List of PLAYBACK Hardware Devices ****
card 0: I82801DBICH4 [Intel 82801DB-ICH4], device 0: Intel ICH [Intel 82801DB-ICH4]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: I82801DBICH4 [Intel 82801DB-ICH4], device 4: Intel ICH - IEC958 [Intel 82801DB-ICH4 - IEC958]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

ARECORD

**** List of CAPTURE Hardware Devices ****
card 0: I82801DBICH4 [Intel 82801DB-ICH4], device 0: Intel ICH [Intel 82801DB-ICH4]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: I82801DBICH4 [Intel 82801DB-ICH4], device 1: Intel ICH - MIC ADC [Intel 82801DB-ICH4 - MIC ADC]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: I82801DBICH4 [Intel 82801DB-ICH4], device 2: Intel ICH - MIC2 ADC [Intel 82801DB-ICH4 - MIC2 ADC]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: I82801DBICH4 [Intel 82801DB-ICH4], device 3: Intel ICH - ADC2 [Intel 82801DB-ICH4 - ADC2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

!!Amixer output
!!-------------

!!-------Mixer controls for card 0 [I82801DBICH4]

Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with AD1981B at irq 17'
  Mixer name    : 'Analog Devices AD1981B'
  Components    : 'AC97a:41445374'
  Controls : 34
  Simple ctrls : 23
Simple mixer control 'Master',0
  Capabilities: pvolume pswitch penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 31 [100%] [0.00dB] [on]
  Front Right: Playback 31 [100%] [0.00dB] [on]
Simple mixer control 'Master Mono',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum
  Playback channels: Mono
  Limits: Playback 0 - 31
  Mono: Playback 0 [0%] [-46.50dB] [off]
Simple mixer control 'Headphone',0
  Capabilities: pvolume pswitch penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 31 [100%] [0.00dB] [on]
  Front Right: Playback 31 [100%] [0.00dB] [on]
Simple mixer control 'Headphone Jack Sense',0
  Capabilities: pswitch pswitch-joined penum
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'PCM',0
  Capabilities: pvolume pswitch penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 31 [100%] [12.00dB] [on]
  Front Right: Playback 31 [100%] [12.00dB] [on]
Simple mixer control 'Line',0
  Capabilities: pvolume pswitch cswitch cswitch-exclusive penum
  Capture exclusive group: 0
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Front Left: Playback 0 [0%] [-34.50dB] [off] Capture [off]
  Front Right: Playback 0 [0%] [-34.50dB] [off] Capture [off]
Simple mixer control 'Line Jack Sense',0
  Capabilities: pswitch pswitch-joined penum
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'CD',0
  Capabilities: pvolume pswitch cswitch cswitch-exclusive penum
  Capture exclusive group: 0
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Front Left: Playback 25 [81%] [3.00dB] [on] Capture [off]
  Front Right: Playback 25 [81%] [3.00dB] [on] Capture [off]
Simple mixer control 'Mic',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined cswitch cswitch-exclusive penum
  Capture exclusive group: 0
  Playback channels: Mono
  Capture channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono: Playback 0 [0%] [-34.50dB] [off]
  Front Left: Capture [on]
  Front Right: Capture [on]
Simple mixer control 'Mic Boost (+20dB)',0
  Capabilities: pswitch pswitch-joined penum
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'Mic Select',0
  Capabilities: enum
  Items: 'Mic1' 'Mic2'
  Item0: 'Mic1'
Simple mixer control 'Video',0
  Capabilities: cswitch cswitch-exclusive penum
  Capture exclusive group: 0
  Capture channels: Front Left - Front Right
  Front Left: Capture [off]
  Front Right: Capture [off]
Simple mixer control 'Phone',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined cswitch cswitch-exclusive penum
  Capture exclusive group: 0
  Playback channels: Mono
  Capture channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono: Playback 0 [0%] [-34.50dB] [off]
  Front Left: Capture [off]
  Front Right: Capture [off]
Simple mixer control 'IEC958',0
  Capabilities: pswitch pswitch-joined penum
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958 Playback AC97-SPSA',0
  Capabilities: volume volume-joined penum
  Playback channels: Mono
  Capture channels: Mono
  Limits: 0 - 3
  Mono: 3 [100%]
Simple mixer control 'IEC958 Playback Source',0
  Capabilities: enum
  Items: 'AC-Link' 'A/D Converter'
  Item0: 'AC-Link'
Simple mixer control 'Aux',0
  Capabilities: pvolume pswitch cswitch cswitch-exclusive penum
  Capture exclusive group: 0
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Front Left: Playback 0 [0%] [-34.50dB] [off] Capture [off]
  Front Right: Playback 0 [0%] [-34.50dB] [off] Capture [off]
Simple mixer control 'Mono Output Select',0
  Capabilities: enum
  Items: 'Mix' 'Mic'
  Item0: 'Mix'
Simple mixer control 'Capture',0
  Capabilities: cvolume cswitch penum
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 15
  Front Left: Capture 3 [20%] [4.50dB] [on]
  Front Right: Capture 3 [20%] [4.50dB] [on]
Simple mixer control 'Mix',0
  Capabilities: cswitch cswitch-exclusive penum
  Capture exclusive group: 0
  Capture channels: Front Left - Front Right
  Front Left: Capture [off]
  Front Right: Capture [off]
Simple mixer control 'Mix Mono',0
  Capabilities: cswitch cswitch-exclusive penum
  Capture exclusive group: 0
  Capture channels: Front Left - Front Right
  Front Left: Capture [off]
  Front Right: Capture [off]
Simple mixer control 'External Amplifier',0
  Capabilities: pswitch pswitch-joined penum
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'Stereo Mic',0
  Capabilities: pswitch pswitch-joined penum
  Playback channels: Mono
  Mono: Playback [off]

!!Alsactl output
!!-------------

--startcollapse--
state.I82801DBICH4 {
 control.1 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'Master Playback Switch'
  value.0 true
  value.1 true
 }
 control.2 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 31'
  comment.dbmin -4650
  comment.dbmax 0
  iface MIXER
  name 'Master Playback Volume'
  value.0 31
  value.1 31
 }
 control.3 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'Headphone Playback Switch'
  value.0 true
  value.1 true
 }
 control.4 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 31'
  comment.dbmin -4650
  comment.dbmax 0
  iface MIXER
  name 'Headphone Playback Volume'
  value.0 31
  value.1 31
 }
 control.5 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 1
  iface MIXER
  name 'Master Mono Playback Switch'
  value false
 }
 control.6 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 1
  comment.range '0 - 31'
  comment.dbmin -4650
  comment.dbmax 0
  iface MIXER
  name 'Master Mono Playback Volume'
  value 0
 }
 control.7 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 1
  iface MIXER
  name 'Phone Playback Switch'
  value false
 }
 control.8 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 1
  comment.range '0 - 31'
  comment.dbmin -3450
  comment.dbmax 1200
  iface MIXER
  name 'Phone Playback Volume'
  value 0
 }
 control.9 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 1
  iface MIXER
  name 'Mic Playback Switch'
  value false
 }
 control.10 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 1
  comment.range '0 - 31'
  comment.dbmin -3450
  comment.dbmax 1200
  iface MIXER
  name 'Mic Playback Volume'
  value 0
 }
 control.11 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 1
  iface MIXER
  name 'Mic Boost (+20dB)'
  value false
 }
 control.12 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'Line Playback Switch'
  value.0 false
  value.1 false
 }
 control.13 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 31'
  comment.dbmin -3450
  comment.dbmax 1200
  iface MIXER
  name 'Line Playback Volume'
  value.0 0
  value.1 0
 }
 control.14 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'CD Playback Switch'
  value.0 true
  value.1 true
 }
 control.15 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 31'
  comment.dbmin -3450
  comment.dbmax 1200
  iface MIXER
  name 'CD Playback Volume'
  value.0 25
  value.1 25
 }
 control.16 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'Aux Playback Switch'
  value.0 false
  value.1 false
 }
 control.17 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 31'
  comment.dbmin -3450
  comment.dbmax 1200
  iface MIXER
  name 'Aux Playback Volume'
  value.0 0
  value.1 0
 }
 control.18 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'PCM Playback Switch'
  value.0 true
  value.1 true
 }
 control.19 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 31'
  comment.dbmin -3450
  comment.dbmax 1200
  iface MIXER
  name 'PCM Playback Volume'
  value.0 31
  value.1 31
 }
 control.20 {
  comment.access 'read write'
  comment.type ENUMERATED
  comment.count 2
  comment.item.0 Mic
  comment.item.1 CD
  comment.item.2 Video
  comment.item.3 Aux
  comment.item.4 Line
  comment.item.5 Mix
  comment.item.6 'Mix Mono'
  comment.item.7 Phone
  iface MIXER
  name 'Capture Source'
  value.0 Mic
  value.1 Mic
 }
 control.21 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'Capture Switch'
  value.0 true
  value.1 true
 }
 control.22 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 15'
  comment.dbmin 0
  comment.dbmax 2250
  iface MIXER
  name 'Capture Volume'
  value.0 3
  value.1 3
 }
 control.23 {
  comment.access 'read write'
  comment.type ENUMERATED
  comment.count 1
  comment.item.0 Mix
  comment.item.1 Mic
  iface MIXER
  name 'Mono Output Select'
  value Mix
 }
 control.24 {
  comment.access 'read write'
  comment.type ENUMERATED
  comment.count 1
  comment.item.0 Mic1
  comment.item.1 Mic2
  iface MIXER
  name 'Mic Select'
  value Mic1
 }
 control.25 {
  comment.access read
  comment.type IEC958
  comment.count 1
  iface MIXER
  name 'IEC958 Playback Con Mask'
  value '0fff000f00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
 }
 control.26 {
  comment.access read
  comment.type IEC958
  comment.count 1
  iface MIXER
  name 'IEC958 Playback Pro Mask'
  value cf00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
 }
 control.27 {
  comment.access 'read write'
  comment.type IEC958
  comment.count 1
  iface MIXER
  name 'IEC958 Playback Default'
  value '0482000200000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
 }
 control.28 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 1
  iface MIXER
  name 'IEC958 Playback Switch'
  value true
 }
 control.29 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 1
  comment.range '0 - 3'
  iface MIXER
  name 'IEC958 Playback AC97-SPSA'
  value 3
 }
 control.30 {
  comment.access 'read write'
  comment.type ENUMERATED
  comment.count 1
  comment.item.0 AC-Link
  comment.item.1 'A/D Converter'
  iface MIXER
  name 'IEC958 Playback Source'
  value AC-Link
 }
 control.31 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 1
  iface MIXER
  name 'Stereo Mic'
  value false
 }
 control.32 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 1
  iface MIXER
  name 'Headphone Jack Sense'
  value false
 }
 control.33 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 1
  iface MIXER
  name 'Line Jack Sense'
  value false
 }
 control.34 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 1
  iface MIXER
  name 'External Amplifier'
  value true
 }
}
--endcollapse--

!!All Loaded Modules
!!------------------

Module
arc4
lib80211_crypt_wep
parport_pc
ppdev
binfmt_misc
joydev
snd_intel8x0
snd_ac97_codec
ac97_bus
i915
snd_pcm
snd_seq_midi
snd_rawmidi
drm_kms_helper
snd_seq_midi_event
tifm_sd
pcmcia
snd_seq
ipw2200
drm
snd_timer
snd_seq_device
libipw
tifm_7xx1
cfg80211
intel_agp
snd
yenta_socket
tifm_core
i2c_algo_bit
pcmcia_rsrc
pcmcia_core
psmouse
soundcore
lib80211
serio_raw
video
output
snd_page_alloc
shpchp
agpgart
lp
parport
b44
ssb
firewire_ohci
firewire_core
mii
crc_itu_t

!!ALSA/HDA dmesg
!!------------------

cole@cole-Gateway-M210-and-3500-Series:~$

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Revision history for this message
Cole (coleibe3) said : 		#7

Sound was not muted and volume was turned up. I have no built in mike that I am aware of but do have a plug in to add external mike so I tried both and tested with no success. Thanks for trying.

--- On Wed, 3/30/11, José Antonio Rey <email address hidden> wrote:

From: José Antonio Rey <email address hidden>
Subject: Re: [Question #151121]: installed 10.10 on laptop, sound not working
To: <email address hidden>
Date: Wednesday, March 30, 2011, 6:35 PM

Your question #151121 on alsa-driver in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/151121

    Status: Needs information => Answered

José Antonio Rey proposed the following answer:
On the top menu bar, click on System>Preferences>Sound. First of all, on
the top of the window, see if the Mute option isn't checked. If it is,
uncheck it. If it doesn't works, click on the Hardware tab. In the
bottom of the window, check that Analog Stereo Duplex is selected. In
case you don't have a microphone, select Analog Stereo Output as
profile. Then, click Test Speakers and test that everything is working
OK. After that, click close.

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/151121/+confirm?answer_id=1

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/151121

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Revision history for this message
Cole (coleibe3) said : 		#8

The Sound Troubleshooting Procedure you e-mailed Me worked !!   Thanks a Ton.
Now, all I have to do is mark my question as "Resolved"
Hope I can figure that out.
--- On Wed, 3/30/11, marcobra (Marco Braida) <email address hidden> wrote:

From: marcobra (Marco Braida) <email address hidden>
Subject: Re: [Question #151121]: installed 10.10 on laptop, sound not working
To: <email address hidden>
Date: Wednesday, March 30, 2011, 6:31 PM

Your question #151121 on alsa-driver in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/151121

    Status: Open => Needs information

marcobra (Marco Braida) requested for more information:
Please execute step 2, then send us the full terminal output from step 3
and step 4 from this procedure:

https://help.ubuntu.com/community/SoundTroubleshootingProcedure

Please also specify the exact model and make of your PC (if known).

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/151121

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subscriber of the question.

Revision history for this message
Eliah Kagan (degeneracypressure) said : 		#9

One way to mark this question as Solved is to come to the question page (https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/151121) and do it there.

Revision history for this message
Cole (coleibe3) said : 		#10

Thanks Marcobra and Everyone else...