Ubuntu

problem installing updates

Asked by James Fitzpatrick on 2007-07-12

Today, July 12, I attempted to download and install the most recent updates (most of which were Open Office). When the packages were downloaded, I got an error message: 'Software index is broken. It is impossible to install or remove any software. Please use the package manager 'Synaptic' or run 'sudo apt-get install -f' in a terminal to fix this issue at first'. When I ran this in my terminal, I got another error message: "E: dpkg was interrupted, you must run 'dpkg --configure -a' to correct the problem. E: _cache->open failed, please report." When I ran 'dpkg --configure -a' in the terminal, it came back 'requested operation requires a superuser privilege'.
What do I do?

Question information

Language:: English Edit question

Status:: Solved

For:: Ubuntu Edit question

Assignee:: No assignee Edit question

Solved by:: Antonio Pérez-Aranda Alcaide

Solved:: 2007-07-12

Last query:: 2007-07-12

Last reply:: 2007-07-12

Link existing bug

Revision history for this message

James Fitzpatrick (a84cx) said on 2007-07-12:

An addendum: The error message was 'Error: BrokenCount > 0'

Revision history for this message

Antonio Pérez-Aranda Alcaide (ant30) said on 2007-07-12:

Well, you can do:
sudo dpkg --configure -a

It ask you for your password.

Revision history for this message

James Fitzpatrick (a84cx) said on 2007-07-12:

Thank you. It seems there was a problem with the Open
Office download. I located the broken ones on my
Synaptic Package Manager and reinstalled them.
--- Antonio Pérez-Aranda Alcaide
<email address hidden> wrote:

> Your question #9596 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/9596
>
> Status: Open => Answered
>
> Antonio Pérez-Aranda Alcaide proposed the following
> answer:
> Well, you can do:
> sudo dpkg --configure -a
>
> It ask you for your password.
>
> --
> If this answers your question, please go to the
> following page to let us
> know that it is solved:
>
https://answers.launchpad.net/ubuntu/+question/9596/+confirm?answer_id=1
>
> If you still need help, you can reply to this email
> or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+question/9596
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>

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