CD Burner not recognized

Asked by Rodney

I have both a CD burner and a CD ROM drive. The drive works okay on both data and music CD's but I can not get the burner recognized. Here is the outputs of /etc/fstab dile and of /usr/lib/nautilus-cd-burner/list_cddrives
rodney@rodney-desktop:~$ cat /etc/fstab
# /etc/fstab: static file system information.
#
# <file system> <mount point> <type> <options> <dump> <pass>
proc /proc proc defaults 0 0
# /dev/sda6
UUID=a417d114-d5c5-4de2-bd21-8e72e304920d / ext3 relatime,errors=remount-ro 0 1
# /dev/sda7
UUID=7f919aac-834c-49ca-9763-549a3c17db7e none swap sw 0 0
/dev/scd0 /media/cdrom0 udf,iso9660 user,noauto,exec,utf8 0 0
/dev/fd0 /media/floppy0 auto rw,user,noauto,exec,utf8 0 0
rodney@rodney-desktop:~$
rodney@rodney-desktop:~$ /usr/lib/nautilus-cd-burner/list_cddrives
Drive:
  name: CD-ROM FX4831T!A
  device: /dev/scd0
  door: open
  type: CD
  is mounted: FALSE
  max read speed: 8467 KiB/s (CD 56.4x, DVD 6.2x)
  max write speed: 0 KiB/s (CD 0.0x, DVD 0.0x)
  write speeds:
Media:
  label: ''
  type: Couldn't open media
  is writable: FALSE
  is appendable: FALSE
  capacity: Could not be determined
  size: Could not be determined
---rodney@rodney-desktop:~$ cat /etc/fstab
# /etc/fstab: static file system information.
#
# <file system> <mount point> <type> <options> <dump> <pass>
proc /proc proc defaults 0 0
# /dev/sda6
UUID=a417d114-d5c5-4de2-bd21-8e72e304920d / ext3 relatime,errors=remount-ro 0 1
# /dev/sda7
UUID=7f919aac-834c-49ca-9763-549a3c17db7e none swap sw 0 0
/dev/scd0 /media/cdrom0 udf,iso9660 user,noauto,exec,utf8 0 0
/dev/fd0 /media/floppy0 auto rw,user,noauto,exec,utf8 0 0
rodney@rodney-desktop:~$
rodney@rodney-desktop:~$ /usr/lib/nautilus-cd-burner/list_cddrives
Drive:
  name: CD-ROM FX4831T!A
  device: /dev/scd0
  door: open
  type: CD
  is mounted: FALSE
  max read speed: 8467 KiB/s (CD 56.4x, DVD 6.2x)
  max write speed: 0 KiB/s (CD 0.0x, DVD 0.0x)
  write speeds:
Media:
  label: ''
  type: Couldn't open media
  is writable: FALSE
  is appendable: FALSE
  capacity: Could not be determined
  size: Could not be determined
---
rodney@rodney-desktop:~$

rodney@rodney-desktop:~$
Am I doing something wrong or more likely ?not doing something?

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Revision history for this message
actionparsnip (andrew-woodhead666) said :
#1

try:

sudo lshw | grep dvd

Revision history for this message
Larry Jordan (larryjor) said :
#2

     Well, I'm just guessing to get things started, but looks like you are giving what you have when there is no (writable) media in the drive. Seems as though you would have tried it with a CDR or CDRW, because it looks to me like you have ample knowledge on computers & Ubuntu, but just to save making assumptions. From there, what software are you trying to use? I had problems with some software but got good results from others in earlier versions of Linux.... have you tried using different burners and none of them work for you?

Revision history for this message
Rodney (rciwan) said :
#3

No, Larry Jordan, I did not have any disc in the burner. I am a rank novice on Linux and was not aware that a disk had to be in the drive to see if it showed up under Places-->Computer, I put a disk in (the ISO for one of the Ubuntu distributions) and reran /etc/fstab and /usr....... and got the same results as before. Here they are along with the output from sudo lshw | grep dvd
rodney@rodney-desktop:~$ cat /etc/fstab
# /etc/fstab: static file system information.
#
# <file system> <mount point> <type> <options> <dump> <pass>
proc /proc proc defaults 0 0
# /dev/sda6
UUID=a417d114-d5c5-4de2-bd21-8e72e304920d / ext3 relatime,errors=remount-ro 0 1
# /dev/sda7

UUID=7f919aac-834c-49ca-9763-549a3c17db7e none swap sw 0 0
/dev/scd0 /media/cdrom0 udf,iso9660 user,noauto,exec,utf8 0 0
/dev/fd0 /media/floppy0 auto rw,user,noauto,exec,utf8 0 0

rodney@rodney-desktop:~$ /usr/lib/nautilus-cd-burner/list_cddrives
Drive:
  name: CD-ROM FX4831T!A
  device: /dev/scd0
  door: open
  type: CD
  is mounted: FALSE
  max read speed: 8467 KiB/s (CD 56.4x, DVD 6.2x)
  max write speed: 0 KiB/s (CD 0.0x, DVD 0.0x)
  write speeds:

Media:
  label: ''
  type: Couldn't open media
  is writable: FALSE
  is appendable: FALSE
  capacity: Could not be determined
  size: Could not be determined
---
rodney@rodney-desktop:~$ sudo lshw | grep dvd
[sudo] password for rodney:
rodney@rodney-desktop:~$

Maybe my problem is only in my mind as since the burner did not show up under Computer, I did not try to write anything. As I said, I'm a novice when it comes to Linux. Sorry to be such a dummy here and I thank you for your patience. Rodney

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#4

SOunds like your optical drive is not a dvd drive.

Here is my output:

andy@fileserver:~$ sudo lshw | grep dvd
[sudo] password for andy:
             logical name: /dev/dvd
             logical name: /dev/dvdrw
             capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram

Thanks

Revision history for this message
Rodney (rciwan) said :
#5

The output of the sudo lshw | grep dvd was
PCI (sysfs)
but it did not stay on the screen long enough to get a copy, was overwritten with home address after about a second or two of being displayed. Thanks

-----Original Message-----
>From: actionparsnip <email address hidden>
>Sent: Jul 25, 2009 1:45 PM
>To: <email address hidden>

>Subject: Re: [Question #78095]: CD Burner not recognized
>

>Your question #78095 on Ubuntu changed:
>https://answers.launchpad.net/ubuntu/+question/78095
>
> Status: Open => Needs information
>
>actionparsnip requested for more information:
>try:
>
>sudo lshw | grep dvd
>
>--
>To answer this request for more information, you can either reply to
>this email or enter your reply at the following page:
>https://answers.launchpad.net/ubuntu/+question/78095
>

>You received this question notification because you are a direct
>subscriber of the question.

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#6

So you have 2 drives?

sudo lshw -C disk

will tell you which device is which.

If you load a CD burning app (brasero, gnomebaker, k3b) then it should be usable.

Revision history for this message
Rodney (rciwan) said :
#7

Yes, I have 2 drives, one regular reader only and another which I assume is a burner as well. This second one has a phone jack, volume control, an LED to indicate "writing" and another LED that indicates "Disk In". I also have Brasero installed in "Applications" Here is the output of lshw when I have a disk in the burner.
rodney@rodney-desktop:~$ sudo lshw -C disk
  *-disk:0
       description: ATA Disk
       product: WDC WD3200AAJB-2
       vendor: Western Digital
       physical id: 0
       bus info: scsi@0:0.0.0
       logical name: /dev/sda
       version: 00.0
       serial: WD-WCARW6795542
       size: 298GiB (320GB)
       capabilities: partitioned partitioned:dos
       configuration: ansiversion=5 signature=0001cc45
  *-disk:1
       description: SCSI Disk
       product: ZIP 250
       vendor: IOMEGA
       physical id: 0.1.0
       bus info: scsi@0:0.1.0rodney@rodney-desktop:~$ sudo lshw -C disk
  *-disk:0
       description: ATA Disk
       product: WDC WD3200AAJB-2
       vendor: Western Digital
       physical id: 0
       bus info: scsi@0:0.0.0
       logical name: /dev/sda
       version: 00.0
       serial: WD-WCARW6795542
       size: 298GiB (320GB)
       capabilities: partitioned partitioned:dos
       configuration: ansiversion=5 signature=0001cc45
  *-disk:1
       description: SCSI Disk
       product: ZIP 250
       vendor: IOMEGA
       physical id: 0.1.0
       bus info: scsi@0:0.1.0
       logical name: /dev/sdb
       version: 51.G
       capabilities: removable
       configuration: ansiversion=5
     *-medium
          physical id: 0
          logical name: /dev/sdb
  *-cdrom
       description: SCSI CD-ROM
       product: CD-ROM FX4831T!A
       vendor: MITSUMI
       physical id: 1
       bus info: scsi@1:0.0.0
       logical name: /dev/cdrom
       logical name: /dev/scd0
       logical name: /dev/sr0
       version: R02C
       serial: [MITSUMI CD-ROM FX4831T!AR02C
       capabilities: removable audio
       configuration: ansiversion=5 status=open
  *-disk
       description: SCSI Disk
       product: Photosmart C3180
       vendor: HP
       physical id: 0.0.0
       bus info: scsi@2:0.0.0
       logical name: /dev/sdc
       version: 1.00
       capabilities: removable
       configuration: ansiversion=2
     *-medium
          physical id: 0
          logical name: /dev/sdc
rodney@rodney-desktop:~$

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#8

I would read through the output of:

dmesg | less

see whats going on

Revision history for this message
Rodney (rciwan) said :
#9

I ran dmesg | less and got about 4 screens of info, most of which I do not know how to interpret. The only thing that looks like it might apply to disks was that it found the floppy and Ext3 FS pm sda5 amd swa[ pm 5da6. What should I be looking for to indicate that there was a second hard drive in the system?

Revision history for this message
Odin Hørthe Omdal (velmont) said :
#10

The other drive is not connected.

Please open your computer and make sure that the writer has an IDE cable into it (fat cable), it also needs power. You can probably just steal those two from your CD-reader and put them over into the CD-burner.

Normally "old" computers can only have 4 IDE drives. So please make sure it is connected and that the BIOS is aware of it.

Revision history for this message
Launchpad Janitor (janitor) said :
#11

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.