wireless internet connection

Asked by don1ciccio

i just installed the os on a dell inspiron 8100 and I can get onto the internet with a dirct wire connection but I can not connect with a wireless ethernet card. I keep getting an error message and I dont even see an option to use this sort of connection

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Steven Danna (ssd7) said :
#1

Please copy and paste the error message you are getting here.

Revision history for this message
don1ciccio (don1ciccio) said :
#2

SIOCGIFFLAGS ERROR: NO SUCH DEVICE

On May 28, 2009, at 7:49 PM, Steven Danna wrote:

> Your question #72608 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/72608
>
> Status: Open => Needs information
>
> Steven Danna requested for more information:
> Please copy and paste the error message you are getting here.
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/72608
>
> You received this question notification because you are a direct
> subscriber of the question.

Revision history for this message
Steven Danna (ssd7) said :
#3

Can you describe the process that leads you to this error message? Also can you do the following:

1) Open a terminal (Applications->Accessories->Terminal)
2) Type the following command and press Enter:

lspci | grep -i ethernet

3) Copy and paste the output of the command in your next message.
4) Type the following command:

lspci | grep -i network

5) Copy and paste the output of the command in your next message.

Revision history for this message
don1ciccio (don1ciccio) said :
#4

The process that leads me to this error is when I go to the computer
icon in the upper right hand corner which has a red minus sign over
it. When I click on it I receive that message.

After I opened a terminal and typed:

  lspci | grep -i ethernet I received:

bash: Ispci: command not found

After I typed in:

Ispci | grep -i network

I received:

bash: Ispci: command not found

On May 28, 2009, at 7:59 PM, Steven Danna wrote:

> Your question #72608 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/72608
>
> Status: Open => Needs information
>
> Steven Danna requested for more information:
> Can you describe the process that leads you to this error message?
> Also
> can you do the following:
>
> 1) Open a terminal (Applications->Accessories->Terminal)
> 2) Type the following command and press Enter:
>
> lspci | grep -i ethernet
>
> 3) Copy and paste the output of the command in your next message.
> 4) Type the following command:
>
> lspci | grep -i network
>
> 5) Copy and paste the output of the command in your next message.
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/72608
>
> You received this question notification because you are a direct
> subscriber of the question.

Revision history for this message
Steven Danna (ssd7) said :
#5

Those commands start with the a lowercase L rather than an I. Could you try running them again with that correction?

Revision history for this message
don1ciccio (don1ciccio) said :
#6

I am retyping this from my mac since I can not get online on with the
Dell so this is really not a copy and paste and quite time consuming.

-v Be verbose
-n Show numeric ID's
-b Bus-centric view (PCI addresses and IRQ's instead of those seen
by the CPU)
-x Show-hex dump of the standard portion of config space
-xxx Show hex-dump of the whole config space (dangerous; root only)
-s [[<bus>}:][<slot>][.[func]] Show only devices in selected slots
-d [<vendor>]:[<device>] show only selected devices
-t Show bus tree
-x Show in format suitable for use in XFree86Config
-m produce machine-readable output
-i <file> use specified ID database rather than ethernet
-m enable "bus mapping" mode (dangerous; root only)
-p <dir> use specified directory instead of /proc/bus/pci
-h <mode> use direct hardware access(mode=1 or 2)
-f <file> Read configuration data from given file
-g Enable PCI acess debugging

On May 28, 2009, at 8:25 PM, Steven Danna wrote:

> Your question #72608 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/72608
>
> Status: Open => Needs information
>
> Steven Danna requested for more information:
> Those commands start with the a lowercase L rather than an I. Could
> you
> try running them again with that correction?
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/72608
>
> You received this question notification because you are a direct
> subscriber of the question.

Revision history for this message
Steven Danna (ssd7) said :
#7

I didn't realize you were typing these from a separate computer since
you said that you could connect using a wired connection.

The goal of those commands was to determine what type of wireless card
you have. Unfortunately, I think that there was probably still some
sort of typo in the command you ran. Do you happen to know what type
of wireless card you have?

What would be really helpful is the output of this command:

sudo lshw -class network

You will need to enter your password when you run this command.
However, the output of this command is going to be lengthy so you may
want to wait until you can put the machine online. This command
outputs information for each of your wireless cards. If you can no
longer get the machine online, the important lines in that output are
the "product:" and "logical name:" lines for each card. Further
each device info starts with

*-network

If any of them say "Unclaimed" after that, make a note of which card
that is. That means that the specific card does not have a driver.

Revision history for this message
don1ciccio (don1ciccio) said :
#8

linksys model number wpc11

On May 28, 2009, at 9:24 PM, Steven Danna wrote:

> Your question #72608 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/72608
>
> Status: Open => Answered
>
> Steven Danna proposed the following answer:
> I didn't realize you were typing these from a separate computer since
> you said that you could connect using a wired connection.
>
> The goal of those commands was to determine what type of wireless card
> you have. Unfortunately, I think that there was probably still some
> sort of typo in the command you ran. Do you happen to know what type
> of wireless card you have?
>
> What would be really helpful is the output of this command:
>
> sudo lshw -class network
>
> You will need to enter your password when you run this command.
> However, the output of this command is going to be lengthy so you may
> want to wait until you can put the machine online. This command
> outputs information for each of your wireless cards. If you can no
> longer get the machine online, the important lines in that output are
> the "product:" and "logical name:" lines for each card. Further
> each device info starts with
>
> *-network
>
> If any of them say "Unclaimed" after that, make a note of which card
> that is. That means that the specific card does not have a driver.
>
> --
> If this answers your question, please go to the following page to
> let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+question/72608/+confirm?answer_id=6
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+question/72608
>
> You received this question notification because you are a direct
> subscriber of the question.

Revision history for this message
don1ciccio (don1ciccio) said :
#9

I ran that command and 3 networks were identified and 2 of them had
product and logical names the third looks like this:

description: Realtek
physical id: 0
version: rtl8139
slot: socket 0
resources: irq: 10

None of those listed said unclaimed

On May 28, 2009, at 9:24 PM, Steven Danna wrote:

> Your question #72608 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/72608
>
> Status: Open => Answered
>
> Steven Danna proposed the following answer:
> I didn't realize you were typing these from a separate computer since
> you said that you could connect using a wired connection.
>
> The goal of those commands was to determine what type of wireless card
> you have. Unfortunately, I think that there was probably still some
> sort of typo in the command you ran. Do you happen to know what type
> of wireless card you have?
>
> What would be really helpful is the output of this command:
>
> sudo lshw -class network
>
> You will need to enter your password when you run this command.
> However, the output of this command is going to be lengthy so you may
> want to wait until you can put the machine online. This command
> outputs information for each of your wireless cards. If you can no
> longer get the machine online, the important lines in that output are
> the "product:" and "logical name:" lines for each card. Further
> each device info starts with
>
> *-network
>
> If any of them say "Unclaimed" after that, make a note of which card
> that is. That means that the specific card does not have a driver.
>
> --
> If this answers your question, please go to the following page to
> let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+question/72608/+confirm?answer_id=6
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+question/72608
>
> You received this question notification because you are a direct
> subscriber of the question.

Revision history for this message
don1ciccio (don1ciccio) said :
#10

I ran that command and 3 networks were identified and 2 of them had
product and logical names the third looks like this:

description: Realtek
phsyical id: 0
On May 28, 2009, at 9:24 PM, Steven Danna wrote:

> Your question #72608 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/72608
>
> Status: Open => Answered
>
> Steven Danna proposed the following answer:
> I didn't realize you were typing these from a separate computer since
> you said that you could connect using a wired connection.
>
> The goal of those commands was to determine what type of wireless card
> you have. Unfortunately, I think that there was probably still some
> sort of typo in the command you ran. Do you happen to know what type
> of wireless card you have?
>
> What would be really helpful is the output of this command:
>
> sudo lshw -class network
>
> You will need to enter your password when you run this command.
> However, the output of this command is going to be lengthy so you may
> want to wait until you can put the machine online. This command
> outputs information for each of your wireless cards. If you can no
> longer get the machine online, the important lines in that output are
> the "product:" and "logical name:" lines for each card. Further
> each device info starts with
>
> *-network
>
> If any of them say "Unclaimed" after that, make a note of which card
> that is. That means that the specific card does not have a driver.
>
> --
> If this answers your question, please go to the following page to
> let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+question/72608/+confirm?answer_id=6
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+question/72608
>
> You received this question notification because you are a direct
> subscriber of the question.

Revision history for this message
don1ciccio (don1ciccio) said :
#11

What do I do next?

On May 28, 2009, at 10:18 PM, don1ciccio wrote:

> Your question #72608 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/72608
>
> You gave more information on the question:
> I ran that command and 3 networks were identified and 2 of them had
> product and logical names the third looks like this:
>
> description: Realtek
> physical id: 0
> version: rtl8139
> slot: socket 0
> resources: irq: 10
>
>
> None of those listed said unclaimed
>
>
>
> On May 28, 2009, at 9:24 PM, Steven Danna wrote:
>
>> Your question #72608 on Ubuntu changed:
>> https://answers.launchpad.net/ubuntu/+question/72608
>>
>> Status: Open => Answered
>>
>> Steven Danna proposed the following answer:
>> I didn't realize you were typing these from a separate computer since
>> you said that you could connect using a wired connection.
>>
>> The goal of those commands was to determine what type of wireless
>> card
>> you have. Unfortunately, I think that there was probably still some
>> sort of typo in the command you ran. Do you happen to know what type
>> of wireless card you have?
>>
>> What would be really helpful is the output of this command:
>>
>> sudo lshw -class network
>>
>> You will need to enter your password when you run this command.
>> However, the output of this command is going to be lengthy so you may
>> want to wait until you can put the machine online. This command
>> outputs information for each of your wireless cards. If you can no
>> longer get the machine online, the important lines in that output are
>> the "product:" and "logical name:" lines for each card. Further
>> each device info starts with
>>
>> *-network
>>
>> If any of them say "Unclaimed" after that, make a note of which card
>> that is. That means that the specific card does not have a driver.
>>
>> --
>> If this answers your question, please go to the following page to
>> let us
>> know that it is solved:
>> https://answers.launchpad.net/ubuntu/+question/72608/+confirm?answer_id=6
>>
>> If you still need help, you can reply to this email or go to the
>> following page to enter your feedback:
>> https://answers.launchpad.net/ubuntu/+question/72608
>>
>> You received this question notification because you are a direct
>> subscriber of the question.
>
> You received this question notification because you are a direct
> subscriber of the question.

Revision history for this message
Steven Danna (ssd7) said :
#12

Sorry for the long delay. Unfortunately, we still have to do some detective work to figure out what is going on here. If you can get the computer connected to the internet, the full output of any of those commands would be helpful; however, typing them is unreasonable, so here are a few things that might still help:

1) To be sure that the rlt8139 card is the wireless card you are dealing with could you give me at least the "description" and "product" line of the other cards?

2) Can you run the following command:

lsmod | grep -i rtl

that is LSMOD but lowercase. Also the character after it is a "pipe" it is neither an I or an L but rather a vertical bar often on the same key as the backslash.

3) If you can get connected to the internet, try the following

1) sudo apt-get update
2) sudo apt-get upgrade

AND

1) Open System->Administration->Hardware Drivers
2) Look around for any drivers that you may be able to enable. If none of them said UNCLAIMED I think all of your cards have drivers, but it's worth a shot.

I did some research and couldn't find much current information about your card and ubuntu. If you respond to this message the question will be put into an open state, giving it a better chance to be seen by someone who can recognize the problem more quickly.

Revision history for this message
franco c (don1ciccio-gmail) said :
#13

here is the response I got to the command

ieee80211_rtl 83464 1 r818x

Can you help with this problem?

Provide an answer of your own, or ask don1ciccio for more information if necessary.

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