Ubuntu

Sudden loss of sound some weeks ago

Asked by nigel brown

I have a Creative Audigy Fx sound card which worked fine for some years. One day I found I had no sound and I assumed the card had failed. I got sound back by plugging the speakers into the front headphone jack. This was perfectly satisfactory for at least a year. Then one day that failed too. I bought a new Creative sound card , the same as the one I'd installed originally. That didn't work. I tried following bobjohnson's instructions in the Terminal. That didn't work. I recently updated to Ubuntu 22.04 , hoping that might solve the problem, but it didn't. Can you suggest how I might solve this problem, please.

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Manfred Hampl (m-hampl) said : 		#1

Please follow https://help.ubuntu.com/community/SoundTroubleshootingProcedure

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nigel brown (nigelvernonbrown1949) said : 		#2

On 02/09/2022 12:11, Manfred Hampl wrote:
> Your question #703019 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/703019
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> Please follow
> https://help.ubuntu.com/community/SoundTroubleshootingProcedure
>
 Thanks Manfred. It will take me some time to work through all this . You
have always successfully helped me in the past , and I'm pretty
confident you will solve my problem again . I know I am a bit of a twit
when this type of problem emerges. I will post when the problem is
solved . I continue to broadcast the value of Ubuntu to those I know
when the occasion arises. Unfortunately they are mostly even more
ignorant about computer operating systems than me.

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#3

If you give the output of step 3 then it'll give a lot of information about the sound systems

Revision history for this message
nigel brown (nigelvernonbrown1949) said : 		#4

On 02/09/2022 12:11, Manfred Hampl wrote:
> Your question #703019 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/703019
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> Please follow
> https://help.ubuntu.com/community/SoundTroubleshootingProcedure
>
 I have worked my way carefully through Step 1 but that hasn't worked. I
don't think I made any mistakes as I used copy and paste and went
through the procedures methodically.

I am now trying to do Step 2. In the Terminal I open the search box and
type in for more Apps etc, but when I press enter nothing happens . What
am I doing wrong ,please

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#5

Step 3 will give us some details. Let's get to that stage

Can you help with this problem?

Provide an answer of your own, or ask nigel brown for more information if necessary.

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