laptop fails to boot up

Asked by brad haack

Dell Vostro 15 7510 laptop
It's having trouble booting up the last few days. It will have a screen of text, and seems to be hung up. I press the power key and the text scrolls quickly, then the xubuntu logo comes up and that hangs. After several tries, shutting down and back on again with the power key, it will usually boot up.

I don't know what would be useful info, but the last msg on the screen when it hangs is this, from kern.log
Jan 18 07:50:19 brad-dell kernel: [ 7.939945] audit: type=1400 audit(1642517419.744:36): apparmor="DENIED" operation="capable" profile="/usr/sbin/cups-browsed" pid=1577 comm="cups-browsed" capability=23 capname="sys_nice"

The computer hit 0% battery and shut down ungracefully recently, could this have caused something like this?

:lsb_release -crid
Distributor ID: Ubuntu
Description: Ubuntu 21.10
Release: 21.10
Codename: impish

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Bashing-om (bashing-om) said :
#1

brad haack

"The computer hit 0% battery and shut down ungracefully recently, could this have caused something like this?" >>

Yeah - could have left the file system in an inconsistent state.

I do suggest that you run a file system check/repair from a live environment ( live USB) .
Here run in a terminal
sudo blkid
to identify the drive and partition(s)
see then what 'fsck' reports:
sudo fsck /dev/sda2
IF 'fdisk' output show the root file system as residing on that 2nd partition of the first hard drive; amend the command as needed.

-all in the process-

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brad haack (bradhaack-g) said :
#2

fsck shows the linux partition and the boot partition as clean

Revision history for this message
Bashing-om (bashing-om) said :
#3

brad haack;

Still with boot issues ?

Then next is to see what the kernel reports:
terminal commands:
journalctl -p 3 -xb #to filter for errors
journalctl -b -0 # shows all messages from the current boot

-still, a process-

Revision history for this message
brad haack (bradhaack-g) said :
#4

Thx. Before you posted I gave up and re-installed the OS. I haven't seen any boot issues with the new install, but journalctl does show errors after the new install.
brad@brad-dell:~/Notes$ journalctl -p 3 -xb
-- Journal begins at Sun 2022-01-23 13:38:05 MST, ends at Mon 2022-01-24 10:39:15 MST. --
Jan 24 07:51:25 brad-dell kernel: pci 0000:00:07.0: DPC: RP PIO log size 0 is invalid
Jan 24 07:51:26 brad-dell kernel: ACPI BIOS Error (bug): Could not resolve symbol [\S4CT], AE_NOT_FOUND (2021>
Jan 24 07:51:26 brad-dell kernel: ACPI Error: Aborting method \_SB.PC00.LPCB.ECDV.NGFF._CRT due to previous e>
Jan 24 07:51:26 brad-dell kernel: ACPI BIOS Error (bug): Could not resolve symbol [\S4HT], AE_NOT_FOUND (2021>
Jan 24 07:51:26 brad-dell kernel: ACPI Error: Aborting method \_SB.PC00.LPCB.ECDV.NGFF._HOT due to previous e>
Jan 24 07:51:26 brad-dell kernel: ACPI BIOS Error (bug): Could not resolve symbol [\S4PT], AE_NOT_FOUND (2021>
Jan 24 07:51:26 brad-dell kernel: ACPI Error: Aborting method \_SB.PC00.LPCB.ECDV.NGFF._PSV due to previous e>
Jan 24 07:51:26 brad-dell kernel: ACPI BIOS Error (bug): Could not resolve symbol [\S4AT], AE_NOT_FOUND (2021>
Jan 24 07:51:26 brad-dell kernel: ACPI Error: Aborting method \_SB.PC00.LPCB.ECDV.NGFF._AC0 due to previous e>
Jan 24 07:51:26 brad-dell kernel: dell_smm_hwmon: unable to get SMM Dell signature
Jan 24 07:51:26 brad-dell kernel:
Jan 24 07:51:27 brad-dell thermald[636]: Unsupported condition 57 (UKNKNOWN)
Jan 24 07:51:27 brad-dell thermald[636]: Unsupported condition 57 (UKNKNOWN)
Jan 24 07:51:27 brad-dell thermald[636]: Unsupported condition 57 (UKNKNOWN)
Jan 24 07:51:27 brad-dell thermald[636]: Unsupported condition 57 (UKNKNOWN)
Jan 24 07:51:27 brad-dell thermald[636]: Unsupported condition 57 (UKNKNOWN)
Jan 24 07:51:27 brad-dell thermald[636]: Unsupported conditions are present
Jan 24 07:52:30 brad-dell kernel: ucsi_acpi USBC000:00: ucsi_handle_connector_change: GET_CONNECTOR_STATUS fa>
Jan 24 07:52:47 brad-dell lightdm[1208]: gkr-pam: unable to locate daemon control file
Jan 24 07:52:48 brad-dell pulseaudio[1138]: Error opening PCM device hw:sofhdadsp,4: No such device
Jan 24 07:52:48 brad-dell pulseaudio[1138]: Error opening PCM device hw:sofhdadsp,3: No such device
Jan 24 07:52:48 brad-dell pulseaudio[1138]: Error opening PCM device hw:sofhdadsp: No such device
Jan 24 07:52:48 brad-dell pulseaudio[1138]: Error opening PCM device hw:sofhdadsp: No such device
Jan 24 07:52:48 brad-dell pulseaudio[1138]: Error opening PCM device hw:sofhdadsp,6: No such device
lines 1-25/25 (END)

Revision history for this message
brad haack (bradhaack-g) said :
#5

I'm going to mark this as solved for now.
I don't want to divert attention from a more pressing bug right now:
https://answers.launchpad.net/ubuntu/+question/700384

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brad haack (bradhaack-g) said :
#6

Note to the reader, don't buy a Dell vostro laptop and try to install linux on it. This has been a royal PITA

Revision history for this message
Bashing-om (bashing-om) said :
#7

brad haack; Hey -

A quick look shows this as an old but ongoing bug with Dell:
https://bugzilla.kernel.org/show_bug.cgi?id=202583

Over my skill set to know the impact or a resolution.

-my bit to try and help-