printer/scanner not working on 20.04

Asked by John Seddon on 2021-04-02

Recently installed version 20.04 and program recognizes my printer and scanner but won't print.Bernard suggested earlier I download HPLIP from HP Developer but it produced a error message in both Debian and Ubuntu version.I have a driverless HP Envy 4500 printer/scanner that is connected by USB(new cable installed) and have also tried it wireless but same message "destination not found". Not sure what to do next.

Question information

Language:
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Status:
Answered
For:
Ubuntu Edit question
Assignee:
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Last query:
2021-04-16
Last reply:
2021-04-16
Manfred Hampl (m-hampl) said : #1

There is a known compatibility problem with the HPLIP version form the HP pages and Ubuntu 20.04

There is an adapted package in the ubuntu repositories. Try that one.

sudo apt install hplip-gui

John Seddon (johnseddon) said : #2

Manfred,
Tried that one and the terminal showed no errors.Rebooted and queue shows
jobs 'Pending' but no print after 15 minutes.

On Fri, 2 Apr 2021 at 17:11, Manfred Hampl <
<email address hidden>> wrote:

> Your question #696373 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/696373
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> There is a known compatibility problem with the HPLIP version form the
> HP pages and Ubuntu 20.04
>
> There is an adapted package in the ubuntu repositories. Try that one.
>
> sudo apt install hplip-gui
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+question/696373/+confirm?answer_id=0
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+question/696373
>
> You received this question notification because you asked the question.
>

It's not "driverless". All hardware needs a driver for the kernel to talk to it. Even your mouse and USB ports have a driver.... Sounds like some marketing nonsense.

What is the output of:

lsb_release -a; uname -a; lsusb; dmesg | grep -i hp

Thanks

John Seddon (johnseddon) said : #5

Actionparsnip
I questioned that myself but when I ran a printer debugging report on March
24 it gave me 630 line items of analysis(most of which I don't understand)
but under printer-make-and-model it says 'driverless,cups-filters' and then
shows '1.27.4' which is the driver version.Makes no sense.Then I attempted
to set up the printer with the exact model and it asked if I wanted a test
page.I said yes and it printed the page headed Ubuntu(the one and only
time) which showed the printer Job ID and the Driver:drvless.ppd and the
Driver Version: 1.27.4.
I can't scan that report but I've copied and pasted the few lines from the
analysis that pertain to this issue as follows.

 'cups_printer_dict': {'device-uri':
'implicitclass://ENVY_4500_series_CN5533518205X4_%40localhost/',
                       'printer-info': '',
                       'printer-is-shared': False,
                       'printer-location': '',
                       'printer-make-and-model': 'HP ENVY 4500 series, '
                                                 'driverless, cups-filters '
                                                 '1.27.4',
                       'printer-state': 3,
                       'printer-state-message': '',
                       'printer-state-reasons': ['none'],
                       'printer-type': 2265180,
                       'printer-uri-supported':
'ipp://localhost/printers/ENVY_4500_series_CN5533518205X4_@localhost'},
 'cups_printer_remote': False,

John

On Sat, 3 Apr 2021 at 01:25, actionparsnip <
<email address hidden>> wrote:

> Your question #696373 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/696373
>
> actionparsnip posted a new comment:
> It's not "driverless". All hardware needs a driver for the kernel to
> talk to it. Even your mouse and USB ports have a driver.... Sounds like
> some marketing nonsense.
>
> --
> You received this question notification because you asked the question.
>

John Seddon (johnseddon) said : #6

Actionparsnip,
Here is the output from that command.

john@john-MS-7996:~$ lsb_release -a; uname -a; lsusb; dmesg | grep -i hp
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 20.04.2 LTS
Release: 20.04
Codename: focal
Linux john-MS-7996 5.8.0-48-generic #54~20.04.1-Ubuntu SMP Sat Mar 20
13:40:25 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 03f0:c511 HP, Inc ENVY 4500 series
Bus 001 Device 002: ID 04d9:1605 Holtek Semiconductor, Inc. USB Keyboard
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
[ 0.009182] ACPI: HPET 0x000000008ADB8198 000038 (v01 ALASKA A M I
 01072009 AMI. 0005000B)
[ 0.031937] ACPI: HPET id: 0x8086a701 base: 0xfed00000
[ 0.086532] clocksource: hpet: mask: 0xffffffff max_cycles: 0xffffffff,
max_idle_ns: 79635855245 ns
[ 0.123682] acpiphp: ACPI Hot Plug PCI Controller Driver version: 0.5
[ 0.126960] ACPI: Added _OSI(Linux-HPI-Hybrid-Graphics)
[ 0.223104] acpi PNP0A08:00: _OSC: OS supports [ExtendedConfig ASPM
ClockPM Segments MSI HPX-Type3]
[ 0.264597] hpet0: at MMIO 0xfed00000, IRQs 2, 8, 0, 0, 0, 0, 0, 0
[ 0.264597] hpet0: 8 comparators, 64-bit 24.000000 MHz counter
[ 0.414404] shpchp: Standard Hot Plug PCI Controller Driver version: 0.4
[ 0.469876] rtc_cmos 00:05: alarms up to one month, y3k, 242 bytes
nvram, hpet irqs
[ 1.511651] usb 1-7: Manufacturer: HP
[ 14.029405] snd_hda_codec_realtek hdaudioC0D0: hp_outs=1
(0x1b/0x0/0x0/0x0/0x0)
john@john-MS-7996:~$

John

On Sat, 3 Apr 2021 at 01:26, actionparsnip <
<email address hidden>> wrote:

> Your question #696373 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/696373
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> What is the output of:
>
> lsb_release -a; uname -a; lsusb; dmesg | grep -i hp
>
> Thanks
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/696373
>
> You received this question notification because you asked the question.
>

John Seddon (johnseddon) said : #7

Actionparsnip,
Further to the above,my print queues all show status as pending but end up
giving an error of 'destination not defined'.The destination defaults to
'localhost'.When I ran an HP Configuration page it shows the network status
as 'ready' but says the hostname is HP5C6D32.I tried defining it both ways
with no success.
I've seen a few fixes for this problem on the internet but I don't know the
source so I'm looking to Launchpad first.
Any luck with the output results you requested or suggestions on what I can
try next?
John

On Sat, 3 Apr 2021 at 11:31, John Seddon <
<email address hidden>> wrote:

> Your question #696373 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/696373
>
> You gave more information on the question:
> Actionparsnip,
> Here is the output from that command.
>
> john@john-MS-7996:~$ lsb_release -a; uname -a; lsusb; dmesg | grep -i hp
> No LSB modules are available.
> Distributor ID: Ubuntu
> Description: Ubuntu 20.04.2 LTS
> Release: 20.04
> Codename: focal
> Linux john-MS-7996 5.8.0-48-generic #54~20.04.1-Ubuntu SMP Sat Mar 20
> 13:40:25 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux
> Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 001 Device 003: ID 03f0:c511 HP, Inc ENVY 4500 series
> Bus 001 Device 002: ID 04d9:1605 Holtek Semiconductor, Inc. USB Keyboard
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> [ 0.009182] ACPI: HPET 0x000000008ADB8198 000038 (v01 ALASKA A M I
> 01072009 AMI. 0005000B)
> [ 0.031937] ACPI: HPET id: 0x8086a701 base: 0xfed00000
> [ 0.086532] clocksource: hpet: mask: 0xffffffff max_cycles: 0xffffffff,
> max_idle_ns: 79635855245 ns
> [ 0.123682] acpiphp: ACPI Hot Plug PCI Controller Driver version: 0.5
> [ 0.126960] ACPI: Added _OSI(Linux-HPI-Hybrid-Graphics)
> [ 0.223104] acpi PNP0A08:00: _OSC: OS supports [ExtendedConfig ASPM
> ClockPM Segments MSI HPX-Type3]
> [ 0.264597] hpet0: at MMIO 0xfed00000, IRQs 2, 8, 0, 0, 0, 0, 0, 0
> [ 0.264597] hpet0: 8 comparators, 64-bit 24.000000 MHz counter
> [ 0.414404] shpchp: Standard Hot Plug PCI Controller Driver version: 0.4
> [ 0.469876] rtc_cmos 00:05: alarms up to one month, y3k, 242 bytes
> nvram, hpet irqs
> [ 1.511651] usb 1-7: Manufacturer: HP
> [ 14.029405] snd_hda_codec_realtek hdaudioC0D0: hp_outs=1
> (0x1b/0x0/0x0/0x0/0x0)
> john@john-MS-7996:~$
>
> John
>
>
> On Sat, 3 Apr 2021 at 01:26, actionparsnip <
> <email address hidden>> wrote:
>
> > Your question #696373 on Ubuntu changed:
> > https://answers.launchpad.net/ubuntu/+question/696373
> >
> > Status: Open => Needs information
> >
> > actionparsnip requested more information:
> > What is the output of:
> >
> > lsb_release -a; uname -a; lsusb; dmesg | grep -i hp
> >
> > Thanks
> >
> > --
> > To answer this request for more information, you can either reply to
> > this email or enter your reply at the following page:
> > https://answers.launchpad.net/ubuntu/+question/696373
> >
> > You received this question notification because you asked the question.
> >
>
> --
> You received this question notification because you asked the question.
>

John Seddon (johnseddon) said : #8

Actionparsnip
Further to above,would this do any good in your opinion?
One of the bug reports suggested to remove ippusbxd in the terminal ,which
automatically configures USB, by running :
sudo apt remove ippusbxd
Since my printer is not connected by USB but is wireless would deleting
this program have any effect or would I have to change the printer back to
USB for it to work?If it doesn't work can I reinstall it with :
sudo apt install ippusbxd?
John

On Wed, 7 Apr 2021 at 14:25, John Seddon <
<email address hidden>> wrote:

> Your question #696373 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/696373
>
> You gave more information on the question:
> Actionparsnip,
> Further to the above,my print queues all show status as pending but end up
> giving an error of 'destination not defined'.The destination defaults to
> 'localhost'.When I ran an HP Configuration page it shows the network status
> as 'ready' but says the hostname is HP5C6D32.I tried defining it both ways
> with no success.
> I've seen a few fixes for this problem on the internet but I don't know the
> source so I'm looking to Launchpad first.
> Any luck with the output results you requested or suggestions on what I can
> try next?
> John
>
> On Sat, 3 Apr 2021 at 11:31, John Seddon <
> <email address hidden>> wrote:
>
> > Your question #696373 on Ubuntu changed:
> > https://answers.launchpad.net/ubuntu/+question/696373
> >
> > You gave more information on the question:
> > Actionparsnip,
> > Here is the output from that command.
> >
> > john@john-MS-7996:~$ lsb_release -a; uname -a; lsusb; dmesg | grep -i hp
> > No LSB modules are available.
> > Distributor ID: Ubuntu
> > Description: Ubuntu 20.04.2 LTS
> > Release: 20.04
> > Codename: focal
> > Linux john-MS-7996 5.8.0-48-generic #54~20.04.1-Ubuntu SMP Sat Mar 20
> > 13:40:25 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux
> > Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> > Bus 001 Device 003: ID 03f0:c511 HP, Inc ENVY 4500 series
> > Bus 001 Device 002: ID 04d9:1605 Holtek Semiconductor, Inc. USB Keyboard
> > Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> > [ 0.009182] ACPI: HPET 0x000000008ADB8198 000038 (v01 ALASKA A M I
> > 01072009 AMI. 0005000B)
> > [ 0.031937] ACPI: HPET id: 0x8086a701 base: 0xfed00000
> > [ 0.086532] clocksource: hpet: mask: 0xffffffff max_cycles:
> 0xffffffff,
> > max_idle_ns: 79635855245 ns
> > [ 0.123682] acpiphp: ACPI Hot Plug PCI Controller Driver version: 0.5
> > [ 0.126960] ACPI: Added _OSI(Linux-HPI-Hybrid-Graphics)
> > [ 0.223104] acpi PNP0A08:00: _OSC: OS supports [ExtendedConfig ASPM
> > ClockPM Segments MSI HPX-Type3]
> > [ 0.264597] hpet0: at MMIO 0xfed00000, IRQs 2, 8, 0, 0, 0, 0, 0, 0
> > [ 0.264597] hpet0: 8 comparators, 64-bit 24.000000 MHz counter
> > [ 0.414404] shpchp: Standard Hot Plug PCI Controller Driver version:
> 0.4
> > [ 0.469876] rtc_cmos 00:05: alarms up to one month, y3k, 242 bytes
> > nvram, hpet irqs
> > [ 1.511651] usb 1-7: Manufacturer: HP
> > [ 14.029405] snd_hda_codec_realtek hdaudioC0D0: hp_outs=1
> > (0x1b/0x0/0x0/0x0/0x0)
> > john@john-MS-7996:~$
> >
> > John
> >
> >
> > On Sat, 3 Apr 2021 at 01:26, actionparsnip <
> > <email address hidden>> wrote:
> >
> > > Your question #696373 on Ubuntu changed:
> > > https://answers.launchpad.net/ubuntu/+question/696373
> > >
> > > Status: Open => Needs information
> > >
> > > actionparsnip requested more information:
> > > What is the output of:
> > >
> > > lsb_release -a; uname -a; lsusb; dmesg | grep -i hp
> > >
> > > Thanks
> > >
> > > --
> > > To answer this request for more information, you can either reply to
> > > this email or enter your reply at the following page:
> > > https://answers.launchpad.net/ubuntu/+question/696373
> > >
> > > You received this question notification because you asked the question.
> > >
> >
> > --
> > You received this question notification because you asked the question.
> >
>
> --
> You received this question notification because you asked the question.
>

Manfred Hampl (m-hampl) said : #9

sudo apt remove ippusbxd
sudo apt install ippusbxd

Yes, these are the commands to remove / (re-)install that package.

John Seddon (johnseddon) said : #10

Manfred,
That didn't change a thing even though I rebooted so the further step is to
delete the printer and reinstall it using GUI printer utility.Does that
have merit and what commands should I use?
John

On Fri, 9 Apr 2021 at 13:35, Manfred Hampl <
<email address hidden>> wrote:

> Your question #696373 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/696373
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> sudo apt remove ippusbxd
> sudo apt install ippusbxd
>
> Yes, these are the commands to remove / (re-)install that package.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+question/696373/+confirm?answer_id=8
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+question/696373
>
> You received this question notification because you asked the question.
>

Manfred Hampl (m-hampl) said : #11

What output do you receive for the commands

sudo apt remove ippusbxd
avahi-browse -rt _ipp._tcp
avahi-browse -rt _uscan._tcp
driverless

John Seddon (johnseddon) said : #12

john@john-MS-7996:~$ sudo apt remove ippusbxd
[sudo] password for john:
Reading package lists... Done
Building dependency tree
Reading state information... Done
Package 'ippusbxd' is not installed, so not removed
0 upgraded, 0 newly installed, 0 to remove and 6 not upgraded.
john@john-MS-7996:~$

Manfred,
Above is what I get for the first command but the other three lines produce
nothing either separately or as a group.
I also reviewed the network configuration pages for this printer and they
say that Network status:ready
Active connection type:wireless but then says wireless direct status:off
and then states Hardware Address (MAC).The printer screen says wireless
direct is ON and I don't know what MAC means since I have no apple
products.When I hit Print the message I get is "No destination host name
supplied by cup".Since my destination host is localhost then possibly
something is wrong with cup.
John

On Mon, 12 Apr 2021 at 02:41, Manfred Hampl <
<email address hidden>> wrote:

> Your question #696373 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/696373
>
> Status: Open => Needs information
>
> Manfred Hampl requested more information:
> What output do you receive for the commands
>
> sudo apt remove ippusbxd
> avahi-browse -rt _ipp._tcp
> avahi-browse -rt _uscan._tcp
> driverless
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/696373
>
> You received this question notification because you asked the question.
>

John Seddon (johnseddon) said : #13

Manfred,
Since that avahi command didn't respond,I assume I don't have it installed
and since you asked you must think it's important or GUI related so should
I install it and if so what commands should I use?
John

On Mon, 12 Apr 2021 at 09:55, John Seddon <
<email address hidden>> wrote:

> Your question #696373 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/696373
>
> Status: Needs information => Open
>
> You gave more information on the question:
> john@john-MS-7996:~$ sudo apt remove ippusbxd
> [sudo] password for john:
> Reading package lists... Done
> Building dependency tree
> Reading state information... Done
> Package 'ippusbxd' is not installed, so not removed
> 0 upgraded, 0 newly installed, 0 to remove and 6 not upgraded.
> john@john-MS-7996:~$
>
> Manfred,
> Above is what I get for the first command but the other three lines produce
> nothing either separately or as a group.
> I also reviewed the network configuration pages for this printer and they
> say that Network status:ready
> Active connection type:wireless but then says wireless direct status:off
> and then states Hardware Address (MAC).The printer screen says wireless
> direct is ON and I don't know what MAC means since I have no apple
> products.When I hit Print the message I get is "No destination host name
> supplied by cup".Since my destination host is localhost then possibly
> something is wrong with cup.
> John
>
>
> On Mon, 12 Apr 2021 at 02:41, Manfred Hampl <
> <email address hidden>> wrote:
>
> > Your question #696373 on Ubuntu changed:
> > https://answers.launchpad.net/ubuntu/+question/696373
> >
> > Status: Open => Needs information
> >
> > Manfred Hampl requested more information:
> > What output do you receive for the commands
> >
> > sudo apt remove ippusbxd
> > avahi-browse -rt _ipp._tcp
> > avahi-browse -rt _uscan._tcp
> > driverless
> >
> > --
> > To answer this request for more information, you can either reply to
> > this email or enter your reply at the following page:
> > https://answers.launchpad.net/ubuntu/+question/696373
> >
> > You received this question notification because you asked the question.
> >
>
> --
> You received this question notification because you asked the question.
>

Manfred Hampl (m-hampl) said : #14

What do you mean by "that avahi command didn't respond"?
I suggest that you add the option "-v" to the commands to see more details.

John Seddon (johnseddon) said : #15

john@john-MS-7996:~$ sudo apt remove ippusbxd "-v"
[sudo] password for john:
apt 2.0.5 (amd64)
j
john@john-MS-7996:~$ avahi-browse -rt _ipp._tcp "-v"
Server version: avahi 0.7; Host name: john-MS-7996.local
E Ifce Prot Name Type
    Domain
: Cache exhausted
: All for now

john@john-MS-7996:~$ avahi-browse -rt _uscan._tcp "-v"
Server version: avahi 0.7; Host name: john-MS-7996.local
E Ifce Prot Name Type
    Domain
: Cache exhausted
: All for now

john@john-MS-7996:~$ driverless "-v"
DEBUG: Started ippfind (PID 3813)
DEBUG: Started post-processing (PID 3814)
DEBUG: PID 3813 (ippfind) stopped with status 1!
DEBUG: PID 3814 (Post-processing) exited with no errors.

I added the "-v" and got the above.

On Thu, 15 Apr 2021 at 02:45, Manfred Hampl <
<email address hidden>> wrote:

> Your question #696373 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/696373
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> What do you mean by "that avahi command didn't respond"?
> I suggest that you add the option "-v" to the commands to see more details.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+question/696373/+confirm?answer_id=13
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+question/696373
>
> You received this question notification because you asked the question.
>

Manfred Hampl (m-hampl) said : #16

1. Options like -v should not have quotes around.

2. Is the HP Envy 4500 device correctly set up for networking?
Can you ping it from your computer?

John Seddon (johnseddon) said : #17

Manfred Hampl via <https://support.google.com/mail/answer/1311182?hl=en-GB>
canonical.com
john@john-MS-7996:~$ avahi-browse -rt _ipp._tcp -v
Server version: avahi 0.7; Host name: john-MS-7996.local
E Ifce Prot Name Type
    Domain
: Cache exhausted
: All for now

john@john-MS-7996:~$ avahi-browse -rt _uscan._tcp -v
Server version: avahi 0.7; Host name: john-MS-7996.local
E Ifce Prot Name Type
    Domain
: Cache exhausted
: All for now

john@john-MS-7996:~$ driverless -v
DEBUG: Started ippfind (PID 5424)
DEBUG: Started post-processing (PID 5425)
DEBUG: PID 5424 (ippfind) stopped with status 1!
DEBUG: PID 5425 (Post-processing) exited with no errors.

64 bytes from 192.168.0.101: icmp_seq=3 ttl=255 time=31.7 ms
64 bytes from 192.168.0.101: icmp_seq=4 ttl=255 time=29.7 ms
64 bytes from 192.168.0.101: icmp_seq=5 ttl=255 time=2.79 ms
64 bytes from 192.168.0.101: icmp_seq=6 ttl=255 time=29.6 ms
64 bytes from 192.168.0.101: icmp_seq=7 ttl=255 time=23.8 ms
64 bytes from 192.168.0.101: icmp_seq=8 ttl=255 time=21.8 ms
64 bytes from 192.168.0.101: icmp_seq=9 ttl=255 time=19.8 ms
64 bytes from 192.168.0.101: icmp_seq=10 ttl=255 time=34.4 ms
64 bytes from 192.168.0.101: icmp_seq=11 ttl=255 time=33.4 ms
64 bytes from 192.168.0.101: icmp_seq=12 ttl=255 time=31.8 ms
64 bytes from 192.168.0.101: icmp_seq=13 ttl=255 time=31.0 ms
64 bytes from 192.168.0.101: icmp_seq=14 ttl=255 time=29.3 ms
64 bytes from 192.168.0.101: icmp_seq=15 ttl=255 time=28.4 ms
64 bytes from 192.168.0.101: icmp_seq=16 ttl=255 time=4.26 ms
64 bytes from 192.168.0.101: icmp_seq=17 ttl=255 time=27.4 ms
64 bytes from 192.168.0.101: icmp_seq=18 ttl=255 time=23.1 ms
64 bytes from 192.168.0.101: icmp_seq=19 ttl=255 time=21.8 ms
64 bytes from 192.168.0.101: icmp_seq=20 ttl=255 time=22.0 ms

Above are the outputs using -v and a sample of the ping to the IP address
for Envy 4500
John

On Thu, 15 Apr 2021 at 10:26, John Seddon <
<email address hidden>> wrote:

> Your question #696373 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/696373
>
> Status: Answered => Open
>
> You are still having a problem:
> john@john-MS-7996:~$ sudo apt remove ippusbxd "-v"
> [sudo] password for john:
> apt 2.0.5 (amd64)
> j
> john@john-MS-7996:~$ avahi-browse -rt _ipp._tcp "-v"
> Server version: avahi 0.7; Host name: john-MS-7996.local
> E Ifce Prot Name Type
> Domain
> : Cache exhausted
> : All for now
>
> john@john-MS-7996:~$ avahi-browse -rt _uscan._tcp "-v"
> Server version: avahi 0.7; Host name: john-MS-7996.local
> E Ifce Prot Name Type
> Domain
> : Cache exhausted
> : All for now
>
> john@john-MS-7996:~$ driverless "-v"
> DEBUG: Started ippfind (PID 3813)
> DEBUG: Started post-processing (PID 3814)
> DEBUG: PID 3813 (ippfind) stopped with status 1!
> DEBUG: PID 3814 (Post-processing) exited with no errors.
>
> I added the "-v" and got the above.
>
> On Thu, 15 Apr 2021 at 02:45, Manfred Hampl <
> <email address hidden>> wrote:
>
> > Your question #696373 on Ubuntu changed:
> > https://answers.launchpad.net/ubuntu/+question/696373
> >
> > Status: Open => Answered
> >
> > Manfred Hampl proposed the following answer:
> > What do you mean by "that avahi command didn't respond"?
> > I suggest that you add the option "-v" to the commands to see more
> details.
> >
> > --
> > If this answers your question, please go to the following page to let us
> > know that it is solved:
> >
> https://answers.launchpad.net/ubuntu/+question/696373/+confirm?answer_id=13
> >
> > If you still need help, you can reply to this email or go to the
> > following page to enter your feedback:
> > https://answers.launchpad.net/ubuntu/+question/696373
> >
> > You received this question notification because you asked the question.
> >
>
> --
> You received this question notification because you asked the question.
>

Manfred Hampl (m-hampl) said : #18

What output do you receive for the command

ippfind --ls

John Seddon (johnseddon) said : #19

   Manfred,
I got no information when I pasted it into terminal so I added -v and got
the following:

                   Logical AND
expression --or expression
                        Logical OR
Substitutions:
{} URI
{service_domain} Domain name
{service_hostname} Fully-qualified domain name
{service_name} Service instance name
{service_port} Port number
{service_regtype} DNS-SD registration type
{service_scheme} URI scheme
{service_uri} URI
{txt_*} Value of TXT record key
Environment Variables:
IPPFIND_SERVICE_DOMAIN Domain name
IPPFIND_SERVICE_HOSTNAME
                        Fully-qualified domain name
IPPFIND_SERVICE_NAME Service instance name
IPPFIND_SERVICE_PORT Port number
IPPFIND_SERVICE_REGTYPE DNS-SD registration type
IPPFIND_SERVICE_SCHEME URI scheme
IPPFIND_SERVICE_URI URI
IPPFIND_TXT_* Value of TXT record key

On Fri, 16 Apr 2021 at 05:31, Manfred Hampl <
<email address hidden>> wrote:

> Your question #696373 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/696373
>
> Status: Open => Needs information
>
> Manfred Hampl requested more information:
> What output do you receive for the command
>
> ippfind --ls
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/696373
>
> You received this question notification because you asked the question.
>

Manfred Hampl (m-hampl) said : #20

ippfind does not have a "-v" option.
The question now is: Why does you system not find the printer?
I am running out of ideas.

John Seddon (johnseddon) said : #21

Further to above: I still have ippusbxd removed so would that affect the
results from ippfind --ls ?

On Fri, 16 Apr 2021 at 09:56, John Seddon <
<email address hidden>> wrote:

> Your question #696373 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/696373
>
> Status: Needs information => Open
>
> You gave more information on the question:
> Manfred,
> I got no information when I pasted it into terminal so I added -v and got
> the following:
>
> Logical AND
> expression --or expression
> Logical OR
> Substitutions:
> {} URI
> {service_domain} Domain name
> {service_hostname} Fully-qualified domain name
> {service_name} Service instance name
> {service_port} Port number
> {service_regtype} DNS-SD registration type
> {service_scheme} URI scheme
> {service_uri} URI
> {txt_*} Value of TXT record key
> Environment Variables:
> IPPFIND_SERVICE_DOMAIN Domain name
> IPPFIND_SERVICE_HOSTNAME
> Fully-qualified domain name
> IPPFIND_SERVICE_NAME Service instance name
> IPPFIND_SERVICE_PORT Port number
> IPPFIND_SERVICE_REGTYPE DNS-SD registration type
> IPPFIND_SERVICE_SCHEME URI scheme
> IPPFIND_SERVICE_URI URI
> IPPFIND_TXT_* Value of TXT record key
>
> On Fri, 16 Apr 2021 at 05:31, Manfred Hampl <
> <email address hidden>> wrote:
>
> > Your question #696373 on Ubuntu changed:
> > https://answers.launchpad.net/ubuntu/+question/696373
> >
> > Status: Open => Needs information
> >
> > Manfred Hampl requested more information:
> > What output do you receive for the command
> >
> > ippfind --ls
> >
> > --
> > To answer this request for more information, you can either reply to
> > this email or enter your reply at the following page:
> > https://answers.launchpad.net/ubuntu/+question/696373
> >
> > You received this question notification because you asked the question.
> >
>
> --
> You received this question notification because you asked the question.
>

John Seddon (johnseddon) said : #22

So if my computer can ping the printer and the printer config says ready
and creates a print queue then the fault must be the error in 'no
destination host name supplied by CUPS' and if CUPS is incorrect can it be
corrected or worked around?Is there a way to analyse how CUPS is set up on
my computer?It all worked fine in version 18 so it must be version 20.It
makes no sense but I appreciate your efforts.
John

On Fri, 16 Apr 2021 at 10:41, Manfred Hampl <
<email address hidden>> wrote:

> Your question #696373 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/696373
>
> Manfred Hampl posted a new comment:
> ippfind does not have a "-v" option.
> The question now is: Why does you system not find the printer?
> I am running out of ideas.
>
> --
> You received this question notification because you asked the question.
>

Manfred Hampl (m-hampl) said : #23

The cups configuration can be examined by browsing to http://localhost:631 (if the cups demon has been set up).

Can you help with this problem?

Provide an answer of your own, or ask John Seddon for more information if necessary.

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