Canon Pixma TS 5000 prints images, not text

Asked by Alan Baker on 2021-01-04

My Canon printer works fine on Windows 7 but on my dual boot (Ubuntu 20.04.02 LTS) does not print text (any colour), prints images only. I have install cnijfilter2 and scangearmp2, and ts5000 is in the ppd folder. The printer shows as being installed (actually a few different versions appear as I have tried to install it a few times using different methods.
Do I need to clear out the clutter (how?) and try again? Any other suggestions appreciated.

Question information

Language:
English Edit question
Status:
Open
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Last query:
2021-01-07
Last reply:
2021-01-07
Bernard Stafford (bernard010) said : #1

https://packages.ubuntu.com/focal/printer-driver-gutenprint
To download select what Architecture and a Download mirror.

Alan Baker (skypilotab) said : #2

Hi Bernard,

Thanks for this.  I have installed all the cups, lib and gutenprint
apps.  However, when I try "sudo apt-get install amd" this is the result:
alan@alan-HPProDesk-600-G1-TWR:~$ sudo apt-get install amd64
[sudo] password for alan:
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: Unable to locate package amd64
alan@alan-HPProDesk-600-G1-TWR:~$

How do I download and install the necessary architecture.  I tried to
find where amd64 might reside on the computer.  I though I might install
the individual files there.  However, I could not find it.

Any other help really appreciated.

Alan

On 4/1/21 9:55 pm, Bernard Stafford wrote:
> Your question #694778 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/694778
>
> Status: Open => Answered
>
> Bernard Stafford proposed the following answer:
> https://packages.ubuntu.com/focal/printer-driver-gutenprint
> To download select what Architecture and a Download mirror.
>

Bernard Stafford (bernard010) said : #3

https://packages.ubuntu.com/focal/amd64/printer-driver-gutenprint/download
This is the AMD64 Architecture- Printer Driver for Glutenprint.
My bad I should of requested what architecture you have on your computer for driver selection.

Alan Baker (skypilotab) said : #4

Hi Bernard,

I checked my packages using dpkg -s and attached is the result.

I also went to the site below (Download Page for
printer-driver-gutenprint_5.3.3-4_amd64.deb on AMD64 machines) and tried
to install as directed. Below is the result.

alan@alan-HPProDesk-600-G1-TWR:~$ sudo apt-get deb
http://mirrors.kernel.org/ubuntu focal main
[sudo] password for alan:
E: Invalid operation deb
alan@alan-HPProDesk-600-G1-TWR:~$ sudo apt-get
http://mirrors.kernel.org/ubuntu focal main
E: Invalid operation http://mirrors.kernel.org/ubuntu
alan@alan-HPProDesk-600-G1-TWR:~$

As you can see, I tried without the "deb" but no success.

Thanks for your efforts and patience.

Alan

On 7/1/21 8:30 am, Bernard Stafford wrote:
> Your question #694778 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/694778
>
> Status: Open => Answered
>
> Bernard Stafford proposed the following answer:
> https://packages.ubuntu.com/focal/amd64/printer-driver-gutenprint/download
> This is the AMD64 Architecture- Printer Driver for Glutenprint.
> My bad I should of requested what architecture you have on your computer for driver selection.
>

Bernard Stafford (bernard010) said : #5

If you installed a Glutenprint driver previously it will not install another of the same driver without removing the first driver. Was the first Glutenprint driver for AMD Architecture ?

Bernard Stafford (bernard010) said : #6

To remove unnecessary files.You could open Terminal and run: sudo apt autoremove

Alan Baker (skypilotab) said : #7

Hi Bernard,

I have run autoremove, and then re-run the command to get focal main.
Copy of terminal below.

alan@alan-HPProDesk-600-G1-TWR:~$ sudo apt autoremove
[sudo] password for alan:
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages will be REMOVED:
   adobe-flash-properties-gtk libllvm10
0 to upgrade, 0 to newly install, 2 to remove and 0 not to upgrade.
After this operation, 73.7 MB disk space will be freed.
Do you want to continue? [Y/n] y
(Reading database ... 205519 files and directories currently installed.)
Removing adobe-flash-properties-gtk (1:20201231.1-0ubuntu0.20.04.1) ...
Removing libllvm10:amd64 (1:10.0.0-4ubuntu1) ...
Processing triggers for libc-bin (2.31-0ubuntu9.1) ...
alan@alan-HPProDesk-600-G1-TWR:~$ sudo apt-get install deb
http://mirrors.kernel.org/ubuntu focal media
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: Unable to locate package deb
E: Unable to locate package http://mirrors.kernel.org
E: Couldn't find any package by glob 'http://mirrors.kernel.org'
E: Couldn't find any package by regex 'http://mirrors.kernel.org'
E: Unable to locate package focal
E: Unable to locate package media
alan@alan-HPProDesk-600-G1-TWR:~$

On 7/1/21 8:30 am, Bernard Stafford wrote:
> Your question #694778 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/694778
>
> Status: Open => Answered
>
> Bernard Stafford proposed the following answer:
> https://packages.ubuntu.com/focal/amd64/printer-driver-gutenprint/download
> This is the AMD64 Architecture- Printer Driver for Glutenprint.
> My bad I should of requested what architecture you have on your computer for driver selection.
>

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