I have 20.4 and am seeking advise so I can load software to get my printer working.

Hello Manfred,

Thanks for your response.

I just tried to install and got the response; "failed to install, file
not supported"

I will try again.

Regards,

Simon.

On 29/10/20 6:55 pm, Manfred Hampl wrote:
> Your question #693701 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/693701
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> What is the exact model name? I do not find a HL3230CDW printer, but a
> HL-L3230CDW
>
> I suggest that you try:
>
> Download the driver from https://support.brother.com/g/b/downloadend.aspx?c=us&lang=en&prod=hll3230cdw_us_eu_as&os=128&dlid=dlf103925_000&flang=4&type3=10283
> and install it.
>

Well it accepted the file, however it printed page after page of a
single line of rubbish on each page.....

What to do please?

Simon.

On 29/10/20 7:15 pm, Simon Manchee wrote:
> Your question #693701 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/693701
>
> Status: Answered => Open
>
> You are still having a problem:
> Hello Manfred,
>
> Thanks for your response.
>
> I just tried to install and got the response; "failed to install, file
> not supported"
>
> I will try again.
>
> Regards,
>
> Simon.
>
> On 29/10/20 6:55 pm, Manfred Hampl wrote:
>> Your question #693701 on Ubuntu changed:
>> https://answers.launchpad.net/ubuntu/+question/693701
>>
>> Status: Open => Answered
>>
>> Manfred Hampl proposed the following answer:
>> What is the exact model name? I do not find a HL3230CDW printer, but a
>> HL-L3230CDW
>>
>> I suggest that you try:
>>
>> Download the driver from https://support.brother.com/g/b/downloadend.aspx?c=us&lang=en&prod=hll3230cdw_us_eu_as&os=128&dlid=dlf103925_000&flang=4&type3=10283
>> and install it.
>>

Yes as you said it is a

HL-L3230CDW as you said, still cant get it to work,
Sorry about this, I am not very tech minded.

On 29/10/20 7:31 pm, Simon Manchee wrote:
> Your question #693701 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/693701
>
> You gave more information on the question:
> Well it accepted the file, however it printed page after page of a
> single line of rubbish on each page.....
>
> What to do please?
>
> Simon.
>
> On 29/10/20 7:15 pm, Simon Manchee wrote:
>> Your question #693701 on Ubuntu changed:
>> https://answers.launchpad.net/ubuntu/+question/693701
>>
>> Status: Answered => Open
>>
>> You are still having a problem:
>> Hello Manfred,
>>
>> Thanks for your response.
>>
>> I just tried to install and got the response; "failed to install, file
>> not supported"
>>
>> I will try again.
>>
>> Regards,
>>
>> Simon.
>>
>> On 29/10/20 6:55 pm, Manfred Hampl wrote:
>>> Your question #693701 on Ubuntu changed:
>>> https://answers.launchpad.net/ubuntu/+question/693701
>>>
>>> Status: Open => Answered
>>>
>>> Manfred Hampl proposed the following answer:
>>> What is the exact model name? I do not find a HL3230CDW printer, but a
>>> HL-L3230CDW
>>>
>>> I suggest that you try:
>>>
>>> Download the driver from https://support.brother.com/g/b/downloadend.aspx?c=us&lang=en&prod=hll3230cdw_us_eu_as&os=128&dlid=dlf103925_000&flang=4&type3=10283
>>> and install it.
>>>

I put it in the command and it said file not found......

On 29/10/20 7:41 pm, Simon Manchee wrote:
> Your question #693701 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/693701
>
> You gave more information on the question:
> Yes as you said it is a
>
> HL-L3230CDW as you said, still cant get it to work,
> Sorry about this, I am not very tech minded.
>
> On 29/10/20 7:31 pm, Simon Manchee wrote:
>> Your question #693701 on Ubuntu changed:
>> https://answers.launchpad.net/ubuntu/+question/693701
>>
>> You gave more information on the question:
>> Well it accepted the file, however it printed page after page of a
>> single line of rubbish on each page.....
>>
>> What to do please?
>>
>> Simon.
>>
>> On 29/10/20 7:15 pm, Simon Manchee wrote:
>>> Your question #693701 on Ubuntu changed:
>>> https://answers.launchpad.net/ubuntu/+question/693701
>>>
>>> Status: Answered => Open
>>>
>>> You are still having a problem:
>>> Hello Manfred,
>>>
>>> Thanks for your response.
>>>
>>> I just tried to install and got the response; "failed to install, file
>>> not supported"
>>>
>>> I will try again.
>>>
>>> Regards,
>>>
>>> Simon.
>>>
>>> On 29/10/20 6:55 pm, Manfred Hampl wrote:
>>>> Your question #693701 on Ubuntu changed:
>>>> https://answers.launchpad.net/ubuntu/+question/693701
>>>>
>>>> Status: Open => Answered
>>>>
>>>> Manfred Hampl proposed the following answer:
>>>> What is the exact model name? I do not find a HL3230CDW printer, but a
>>>> HL-L3230CDW
>>>>
>>>> I suggest that you try:
>>>>
>>>> Download the driver from https://support.brother.com/g/b/downloadend.aspx?c=us&lang=en&prod=hll3230cdw_us_eu_as&os=128&dlid=dlf103925_000&flang=4&type3=10283
>>>> and install it.
>>>>

What command? Instead of trying to explain what is happening. Copy the command as well as the output. We can then see what is going on

Did you follow the instructions ("how to install") from the page that you get from https://support.brother.com/g/b/downloadend.aspx?c=us&lang=en&prod=hll3230cdw_us_eu_as&os=128&dlid=dlf103925_000&flang=4&type3=10283 after accepting the EULA?

What output do you get for
dpkg -l | grep Brother
?

Is the queue in CUPS correctly set up?

Thank you for all your assistance.

The file would not load no matter what I did.

I managed to get it done another way.

Regards.

On 29/10/20 8:25 pm, Manfred Hampl wrote:
> Your question #693701 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/693701
>
> Manfred Hampl requested more information:
> Did you follow the instructions ("how to install") from the page that
> you get from
> https://support.brother.com/g/b/downloadend.aspx?c=us&lang=en&prod=hll3230cdw_us_eu_as&os=128&dlid=dlf103925_000&flang=4&type3=10283
> after accepting the EULA?
>
> What output do you get for
> dpkg -l | grep Brother
> ?
>
> Is the queue in CUPS correctly set up?
>

Which file do you want to "load"?

This one.

See attached.

On 29/10/20 8:05 pm, actionparsnip wrote:
> Your question #693701 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/693701
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> What command? Instead of trying to explain what is happening. Copy the
> command as well as the output. We can then see what is going on
>

Replying to the automated email and attaching a file doesn't work. If you downloaded a file online, please give its URL or the guide you used. If the file is part of Ubuntu then please provide it's full path.

File was a brother printer install file: hll3230cdwpdrv.1.0.2.i386.deb
(Brother Industries File 2016-2018)

file extracted itself when opened in 'download folder' & OS indicated
the printer had installed.

A test print worked as it should.

Regards.

On 4/11/20 6:50 pm, actionparsnip wrote:
> Your question #693701 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/693701
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> Replying to the automated email and attaching a file doesn't work. If
> you downloaded a file online, please give its URL or the guide you used.
> If the file is part of Ubuntu then please provide it's full path.
>

Is the printer now working and ist the problem resolved?
If yes, then please mark this question document as "solved", if no, then please provide details of what is not working.

Thanks Manfred Hampl, that solved my question.