Ubuntu

Screen Locks up occasionally while watching youtube video.

Asked by Tom Tosh

Running 20.04 Ubuntu. Love it! Sometimes when watching video on facebook (youtube video I think) I lose the controls in the upper right corner of the screen. (minimize, maximize, dropbox, all controls. At that point I can do nothing. I have tried Alt/Control/Delete but nothing happens. The only solution is to shut down manually.
Any help would be appreciated.

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actionparsnip (andrew-woodhead666) said : 		#1

What Web browsers have you tried?

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Tom Tosh (ttosh) said : 		#2

I use Firefox.

On 7/3/20 10:00 AM, actionparsnip wrote:
> Your question #691651 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/691651
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> What Web browsers have you tried?
>

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actionparsnip (andrew-woodhead666) said : 		#3

Have you tried chrome? See if it happens there too in the same way...

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Tom Tosh (ttosh) said : 		#4

On 7/3/20 6:25 PM, actionparsnip wrote:
> Your question #691651 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/691651
>
> Status: Open => Answered
>
> actionparsnip proposed the following answer:
> Have you tried chrome? See if it happens there too in the same way...

I did some research and was advised to uncheck Hardware Acceleration in
Firefox.  I will try this for now and see what happens.  I did have the
same issue recently before changing FF settings. We'll see.
Thanks for your assistance.

Best Wishes,
Tom

>

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actionparsnip (andrew-woodhead666) said : 		#5

Try Chrome too. If it's the same there then it's something else. If chrome is OK then it's a Firefox issue

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Launchpad Janitor (janitor) said : 		#6

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.