can't connect to the internet

Asked by kellkell702

I just got a new laptop and Ubuntu 8.04 is the system on it. I have never heard of this system much less used it. Recently i have run into a huge problem. I tried to connect my wired Ethernet internet to the lappy and well it would show the two computers in the top corner saying it was connected but when i go online i can't pull anything up. Forgive me but i am not very tech savvy but i did the ping thing like the support on the computer said and it told me i was not connected. Well this wired internet work on my desk top just fine. I only have an issue when i hook it up to the new lap top. Now when i go to the connect info there is know IP address coming up and but it says it is receiving packets and it also says Eth0 but when i go into network tools it says loopback and when i try to configure for eth0 it says unavailable. I really don’t understand all of this. But i tried to get help from dell. But they said they don't to support for this system so i was like CRAP!! I found your email on the site and you were the closest to me so i am hoping for some help. I don’t want to have wasted all this money on a new computer and i can't even use it.
Thanks and i hope you can help!
Sorry if i have confused you but i am confused myself. Let me know if you need to know any thing else and i will try to find out the answer if will help you help me.
Thanks Again!!

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Revision history for this message
abhinaba moulik (abhinaba-moulik) said :
#1

go to applications------accessories-------terminal and write the following
command:
 sudo pppoeconf (enter)
 [sudo password] (give ur ubuntu login password) then press (enter)
 go on clicking yes then when it asks for ur username give ur internet
username (enter)
 then give ur internet password (enter)
 then again go on clicking yes. after clicking yes for the last time u
should be able to connect to the internet.
               BEST OF LUCK. HOPE THIS WORKS. IF NOT AGAIN CONTACT US. WE
WOULD BE THERE TO HELP U.
On Tue, Apr 28, 2009 at 7:21 AM, kellkell702 <
<email address hidden>> wrote:

> New question #69027 on Ubuntu:
> https://answers.launchpad.net/ubuntu/+question/69027
>
> I just got a new laptop and Ubuntu 8.04 is the system on it. I have never
> heard of this system much less used it. Recently i have run into a huge
> problem. I tried to connect my wired Ethernet internet to the lappy and well
> it would show the two computers in the top corner saying it was connected
> but when i go online i can't pull anything up. Forgive me but i am not very
> tech savvy but i did the ping thing like the support on the computer said
> and it told me i was not connected. Well this wired internet work on my desk
> top just fine. I only have an issue when i hook it up to the new lap top.
> Now when i go to the connect info there is know IP address coming up and but
> it says it is receiving packets and it also says Eth0 but when i go into
> network tools it says loopback and when i try to configure for eth0 it says
> unavailable. I really don’t understand all of this. But i tried to get help
> from dell. But they said they don't to support for this system so i was like
> CRAP!! I found your email on the site and you were the closest to me so i am
> hoping for some help. I don’t want to have wasted all this money on a new
> computer and i can't even use it.
> Thanks and i hope you can help!
> Sorry if i have confused you but i am confused myself. Let me know if you
> need to know any thing else and i will try to find out the answer if will
> help you help me.
> Thanks Again!!
>
> --
> You received this question notification because you are an answer
> contact for Ubuntu.
>

Revision history for this message
long live linux (tubai-moulik) said :
#2

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