Ubuntu

after updating to 18.04 keyboard and mouse froze

Asked by paul morris

currently using 17.10 as when I upgraded to 18.04 both the keyboard and the mouse froze.both worked ok when typing my password after update restart but froze immediately when desktop screen appeared

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actionparsnip
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actionparsnip (andrew-woodhead666) said : 		#1

Does the system have a make and model, please?

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paul morris (paul4-morris) said : 		#2

Yes hp probook with amd processor.4gb ram

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________________________________
From: <email address hidden> <email address hidden> on behalf of actionparsnip <email address hidden>
Sent: Wednesday, June 20, 2018 4:52:39 PM
To: <email address hidden>
Subject: Re: [Question #670347]: after updating to 18.04 keyboard and mouse froze

Your question #670347 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/670347

    Status: Open => Needs information

actionparsnip requested more information:
Does the system have a make and model, please?

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https://answers.launchpad.net/ubuntu/+question/670347

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Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#3

Do you dual boot the system?

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paul morris (paul4-morris) said : 		#4

No.

Get Outlook for Android<https://aka.ms/ghei36>

________________________________
From: <email address hidden> <email address hidden> on behalf of actionparsnip <email address hidden>
Sent: Wednesday, June 20, 2018 8:02:13 PM
To: <email address hidden>
Subject: Re: [Question #670347]: after updating to 18.04 keyboard and mouse froze

Your question #670347 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/670347

    Status: Open => Needs information

actionparsnip requested more information:
Do you dual boot the system?

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To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/ubuntu/+question/670347

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Revision history for this message
Best actionparsnip (andrew-woodhead666) said : 		#5

If you reset the BIOS to defaults then setup again, does it help?

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paul morris (paul4-morris) said : 		#6

Thanks actionparsnip, that solved my question.