Installation Hangs

Asked by pdxubunwho

Basic PC user here trying to find something other than MS Windows. Tried last year with Linspire but gave up and trying again after a friend explained ubuntu is better. Anyway ran a successful CD check after downloading Xubuntu 7.04 and burning. Install seemed to go fine but then it just hung (blank screen) after reporting Gnome display manager [OK]. The CD Drive stopped running and the screen went blank for easily an hour before I lost patience and turned off the Thinkpad T21. This laptop runs about 650 MHZ and has 256 MB RAM. Any suggestions would be appreciated to get to the xubuntu desktop so I can try it out.

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Revision history for this message
Benoit Malet (benoit-malet) said :
#1

Hello !

Booting for CD is clearly terribly slow ... But I think 1 hour is quite a lot indeed ...

Maybe you should try to install it with the alternate CD, which provides a text mode installer. Once the system is installed, it is easier to troubleshoot and it is really quick (if graphical session doesn't start in 30 seconds, there is a problem) ... You can download it here : http://se.archive.ubuntu.com/mirror/cdimage.ubuntu.com/xubuntu/releases/7.04/release/xubuntu-7.04-alternate-i386.iso

Regards,
Benoît

Revision history for this message
pdxubunwho (pdeshmane) said :
#2

thanks

Benoit Malet <email address hidden> wrote: Your question #6680 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/6680

    Status: Open => Answered

Benoit Malet proposed the following answer:
Hello !

Booting for CD is clearly terribly slow ... But I think 1 hour is quite
a lot indeed ...

Maybe you should try to install it with the alternate CD, which provides
a text mode installer. Once the system is installed, it is easier to
troubleshoot and it is really quick (if graphical session doesn't start
in 30 seconds, there is a problem) ... You can download it here :
http://se.archive.ubuntu.com/mirror/cdimage.ubuntu.com/xubuntu/releases/7.04/release/xubuntu-7.04-alternate-i386.iso

Regards,
Benoît

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Revision history for this message
Benoit Malet (benoit-malet) said :
#3

Hello !

Please let us know if this solved your problem.

Regards,
Benoît

Revision history for this message
pdxubunwho (pdeshmane) said :
#4

Hi,
After my post and before trying the Alternate CD, I booted from the CD in Safe Mode. That worked but the resolution wasn't very good. I then tried the CD on a Dell 8200 and it booted fine so I concluded it has something to do with the Thinkpad T21. I then tried Ubuntu 7.04 alternate CD on the T21 and after following all the instructions the installation seemed to complete fine. But on ejecting the CD as instructed and booting from the T21 Hard Drive again it stalled a little after the message "starting Gnome ....." as it goes through a list of the drivers its starting. I gave up and went back to Windows XP. Hope this is helpful.

Revision history for this message
Benoit Malet (benoit-malet) said :
#5

Hello !

In fact, there seem to be a problem with your graphical settings ... What's the graphic adapter used by your Thinkpad ?

Once (X)ubuntu is installed, it's possible to edit the config file for Xorg (the graphical server), but it has to be done in console (aka text mode) ... Not really user friendly, but so you can troubleshoot almost anything ...

Tell us if you plan to give it another try and we'll try our best to help ;)

Regards,
Benoît

Revision history for this message
pdxubunwho (pdeshmane) said :
#6

Oh Boy, I would love to give it another try but after reinstalling Windows XP and all the application software, I will probably wait till October at which time the current user will not need the computer. How should I contact you at that time or can you give me some step by step instructions now, and I can try then and get hold of you if I need help?

  Thanks
  Praful

Benoit Malet <email address hidden> wrote:
  Your question #6680 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/6680

Status: Open => Answered

Benoit Malet proposed the following answer:
Hello !

In fact, there seem to be a problem with your graphical settings ...
What's the graphic adapter used by your Thinkpad ?

Once (X)ubuntu is installed, it's possible to edit the config file for
Xorg (the graphical server), but it has to be done in console (aka text
mode) ... Not really user friendly, but so you can troubleshoot almost
anything ...

Tell us if you plan to give it another try and we'll try our best to
help ;)

Regards,
Benoît

_______________________________________________________________________
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+question/6680/+confirm?answer_id=4

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+question/6680

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Revision history for this message
Benoit Malet (benoit-malet) said :
#7

Hello !

It is probably best to wait until October then ... There should be a new Ubuntu version at the time (one release every 6 months), so hopefully you won't encounter a single problem ;) ...

Please post here when you need ...

Regards,
Benoît

PS : could you close this ticket, so it helps keeping our boards clean and efficient ?

Revision history for this message
sameer (sameerkoshy) said :
#8

Hi,

Same problem faced by myself as well. I am installing Ubuntu 7.04 onto IBM T21 laptop. As mentioned in the posting 6680 the install hangs once the GNOME display manager is reported as OK and X-window display is about to come up. The screen stays absilutely blank no HDD or DVD drive activity at all. Using the safe graphics option you can get it to a point where the X-Window display manager also starts up. But after install from a safe graphics option, when starting up, the T21 again hangs at the point when it reports "starting gnome ... The T21 is a PIII 800MHz, 384MB RAM & 20GB HDD. Video card i think is S3 Savage IX - possibly 8MB Video RAM.

On another note, I also tried to install Debian R4.x, which after install & restart hangs again at the same point when Gnome Xwindow is going to startup!

Other distributions like Suse 10 was able to install and work ok on T21. Any pointers to progress the install issue.

Thanks
Sameer

Revision history for this message
Alan S (alan-schwarzenberger) said :
#9

Just installed Ubuntu 7.04 successfully on a T21 laptop. Had the same problem as here. Default install from the live cd seems to take hours and hang. Instead I used the "alternate" CD and did a text based install. However, on reboot from the just installed hard disk the machine hangs. No disk activity, nothing on the screen.
Then had to reboot in recovery mode to get to a command line. Edit /etc/X11/xorg.conf and make a correction:

Change

Section "Device"
  Identifier "S3 Inc. 86C270-294 Savage/IX-MV"
  Driver "savage"
  BusID "PCI:1:0:0"
 EndSection

to

Section "Device"
  Identifier "S3 Inc. 86C270-294 Savage/IX-MV"
  Driver "savage"
  BusID "PCI:1:0:0"
  Option "UseFBDev" "false"
  Option "BusType" "PCI"
  Option "DmaMode" "None"
 EndSection

I also removed the touchpad section.

Thanks to this article for the solution http://matthewpoer.freehostia.com/wordpress/linux-installation-reports/ibm-thinkpad-t21-with-debian-gnulinux-40-etch/

Revision history for this message
pdxubunwho (pdeshmane) said :
#10

Hello Again Benoit,

Trying again to install Ubuntu 7.04 onto Thinkpad T21. Its been a long time since I've worked with the commend line. Anycase folowing Allan S post on 2007-07-15 led me to /# prompt typing /etc/X11/xorg.conf returns the message "Permission denied".

Not sure where to go from here. Ubuntu works so well on my desktop, that I hate to give up.

Will installing the 7.10 release avoid this problem with the graphical settings?

Thanks for the help

Revision history for this message
pdxubunwho (pdeshmane) said :
#11

OK. So downloaded image for 7.10 and installed. At first bootup from Hard Disk, it hung again. Rebooted and went into setup. Changed display from default AGP to PCI and rebooted.

It worked!!!!!!!!

I now have a T21 model 2647 running Ubuntu.

This laptop did not have a built in wireless card. So am now trying to figure how to get that to work but that's for another post and message string.

Thanks for past help all.

Revision history for this message
Alan S (alan-schwarzenberger) said :
#12

Glad you got it working with the new version. I must try that.

Note that I said "edit" /etc/X11/xorg.conf, not "type". I was assuming you would use whichever text based unix editor you were comfortable with, perhaps vi.