Ubuntu Sofware nt laundhing

Asked by Mahantesh C Morabad on 2017-09-12

I was using Ubuntu 16.10. At that time I was able to launch Ubuntu software. When I updated to Ubuntu 17.04, then on wards it (Ubuntu Software) is not launching. How to resolve this problem?

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Solved by:
actionparsnip
Solved:
2017-09-17
Last query:
2017-09-17
Last reply:
2017-09-17

If you run:

sudo apt-get update
sudo apt-get upgrade
sudo apt-get dist-upgrade

Do they run OK?

the following is the result of running the commands suggested by you

mcm@mcm-G31M-S2L:~$ sudo apt-get update
Ign:1 http://dl.google.com/linux/deb testing InRelease
Ign:2 http://dl.google.com/linux/deb testing Release
Ign:3 http://dl.google.com/linux/deb testing/non-free i386 Packages
Hit:4 http://ppa.launchpad.net/dhor/myway/ubuntu zesty InRelease
Ign:5 http://dl.google.com/linux/deb testing/non-free all Packages
Get:6 http://security.ubuntu.com/ubuntu zesty-security InRelease [89.2 kB]
Ign:7 http://dl.google.com/linux/deb testing/non-free amd64 Packages
Hit:8 http://in.archive.ubuntu.com/ubuntu zesty InRelease
Ign:9 http://dl.google.com/linux/deb testing/non-free Translation-en_IN
Hit:10 http://ppa.launchpad.net/flexiondotorg/youtube-dl-gui/ubuntu zesty InRelease
Ign:11 http://dl.google.com/linux/deb testing/non-free Translation-en
Ign:12 http://dl.google.com/linux/deb testing/non-free all DEP-11 Metadata
Get:13 http://in.archive.ubuntu.com/ubuntu zesty-updates InRelease [89.2 kB]
Ign:14 http://dl.google.com/linux/deb testing/non-free amd64 DEP-11 Metadata
Ign:15 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty InRelease
Ign:16 http://dl.google.com/linux/deb testing/non-free DEP-11 64x64 Icons
Ign:3 http://dl.google.com/linux/deb testing/non-free i386 Packages
Ign:17 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty Release
Ign:5 http://dl.google.com/linux/deb testing/non-free all Packages
Ign:7 http://dl.google.com/linux/deb testing/non-free amd64 Packages
Ign:18 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main all Packages
Ign:9 http://dl.google.com/linux/deb testing/non-free Translation-en_IN
Ign:11 http://dl.google.com/linux/deb testing/non-free Translation-en
Ign:12 http://dl.google.com/linux/deb testing/non-free all DEP-11 Metadata
Ign:19 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main amd64 Packages
Ign:14 http://dl.google.com/linux/deb testing/non-free amd64 DEP-11 Metadata
Get:20 http://in.archive.ubuntu.com/ubuntu zesty-backports InRelease [89.2 kB]
Ign:16 http://dl.google.com/linux/deb testing/non-free DEP-11 64x64 Icons
Ign:21 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main i386 Packages
Ign:3 http://dl.google.com/linux/deb testing/non-free i386 Packages
Ign:5 http://dl.google.com/linux/deb testing/non-free all Packages
Ign:7 http://dl.google.com/linux/deb testing/non-free amd64 Packages
Ign:22 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main Translation-en_IN
Ign:9 http://dl.google.com/linux/deb testing/non-free Translation-en_IN
Ign:11 http://dl.google.com/linux/deb testing/non-free Translation-en
Ign:23 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main Translation-en
Ign:12 http://dl.google.com/linux/deb testing/non-free all DEP-11 Metadata
Ign:14 http://dl.google.com/linux/deb testing/non-free amd64 DEP-11 Metadata
Ign:24 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main amd64 DEP-11 Metadata
Ign:16 http://dl.google.com/linux/deb testing/non-free DEP-11 64x64 Icons
Ign:3 http://dl.google.com/linux/deb testing/non-free i386 Packages
Ign:5 http://dl.google.com/linux/deb testing/non-free all Packages
Ign:25 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main all DEP-11 Metadata
Ign:7 http://dl.google.com/linux/deb testing/non-free amd64 Packages
Ign:9 http://dl.google.com/linux/deb testing/non-free Translation-en_IN
Ign:26 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main DEP-11 64x64 Icons
Ign:11 http://dl.google.com/linux/deb testing/non-free Translation-en
Ign:12 http://dl.google.com/linux/deb testing/non-free all DEP-11 Metadata
Ign:18 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main all Packages
Ign:14 http://dl.google.com/linux/deb testing/non-free amd64 DEP-11 Metadata
Ign:16 http://dl.google.com/linux/deb testing/non-free DEP-11 64x64 Icons
Ign:3 http://dl.google.com/linux/deb testing/non-free i386 Packages
Ign:19 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main amd64 Packages
Ign:5 http://dl.google.com/linux/deb testing/non-free all Packages
Ign:7 http://dl.google.com/linux/deb testing/non-free amd64 Packages
Ign:9 http://dl.google.com/linux/deb testing/non-free Translation-en_IN
Ign:21 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main i386 Packages
Ign:11 http://dl.google.com/linux/deb testing/non-free Translation-en
Ign:12 http://dl.google.com/linux/deb testing/non-free all DEP-11 Metadata
Ign:14 http://dl.google.com/linux/deb testing/non-free amd64 DEP-11 Metadata
Ign:22 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main Translation-en_IN
Ign:16 http://dl.google.com/linux/deb testing/non-free DEP-11 64x64 Icons
Err:3 http://dl.google.com/linux/deb testing/non-free i386 Packages
   404 Not Found
Ign:23 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main Translation-en
Ign:5 http://dl.google.com/linux/deb testing/non-free all Packages
Ign:7 http://dl.google.com/linux/deb testing/non-free amd64 Packages
Ign:24 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main amd64 DEP-11 Metadata
Ign:9 http://dl.google.com/linux/deb testing/non-free Translation-en_IN
Ign:11 http://dl.google.com/linux/deb testing/non-free Translation-en
Ign:12 http://dl.google.com/linux/deb testing/non-free all DEP-11 Metadata
Ign:25 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main all DEP-11 Metadata
Ign:14 http://dl.google.com/linux/deb testing/non-free amd64 DEP-11 Metadata
Ign:16 http://dl.google.com/linux/deb testing/non-free DEP-11 64x64 Icons
Ign:26 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main DEP-11 64x64 Icons
Ign:18 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main all Packages
Ign:19 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main amd64 Packages
Ign:21 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main i386 Packages
Ign:22 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main Translation-en_IN
Ign:23 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main Translation-en
Ign:24 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main amd64 DEP-11 Metadata
Ign:25 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main all DEP-11 Metadata
Ign:26 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main DEP-11 64x64 Icons
Ign:18 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main all Packages
Ign:19 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main amd64 Packages
Ign:21 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main i386 Packages
Ign:22 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main Translation-en_IN
Ign:23 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main Translation-en
Ign:24 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main amd64 DEP-11 Metadata
Ign:25 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main all DEP-11 Metadata
Ign:26 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main DEP-11 64x64 Icons
Ign:18 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main all Packages
Ign:19 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main amd64 Packages
Ign:21 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main i386 Packages
Ign:22 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main Translation-en_IN
Ign:23 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main Translation-en
Ign:24 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main amd64 DEP-11 Metadata
Ign:25 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main all DEP-11 Metadata
Ign:26 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main DEP-11 64x64 Icons
Ign:18 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main all Packages
Err:19 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main amd64 Packages
   404 Not Found
Ign:21 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main i386 Packages
Ign:22 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main Translation-en_IN
Ign:23 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main Translation-en
Ign:24 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main amd64 DEP-11 Metadata
Ign:25 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main all DEP-11 Metadata
Ign:26 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty/main DEP-11 64x64 Icons
Fetched 268 kB in 8s (31.0 kB/s)
Reading package lists... Done
W: The repository 'http://dl.google.com/linux/deb testing Release' does not have a Release file.
N: Data from such a repository can't be authenticated and is therefore potentially dangerous to use.
N: See apt-secure(8) manpage for repository creation and user configuration details.
W: The repository 'http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu zesty Release' does not have a Release file.
N: Data from such a repository can't be authenticated and is therefore potentially dangerous to use.
N: See apt-secure(8) manpage for repository creation and user configuration details.
E: Failed to fetch http://dl.google.com/linux/deb/dists/testing/non-free/binary-i386/Packages 404 Not Found
E: Failed to fetch http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu/dists/zesty/main/binary-amd64/Packages 404 Not Found
E: Some index files failed to download. They have been ignored, or old ones used instead.
mcm@mcm-G31M-S2L:~$ sudo apt-get upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
The following packages will be upgraded:
   bluez bluez-cups bluez-obexd flashplugin-installer gnome-software
   gnome-software-common gnome-software-plugin-snap libbluetooth3
   ubuntu-software
9 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
Need to get 4,045 kB of archives.
After this operation, 8,192 B of additional disk space will be used.
Do you want to continue? [Y/n] y
Get:1 http://in.archive.ubuntu.com/ubuntu zesty-updates/main amd64 bluez amd64 5.43-0ubuntu1.1 [914 kB]
Get:2 http://in.archive.ubuntu.com/ubuntu zesty-updates/main amd64 bluez-cups amd64 5.43-0ubuntu1.1 [62.9 kB]
Get:3 http://in.archive.ubuntu.com/ubuntu zesty-updates/main amd64 bluez-obexd amd64 5.43-0ubuntu1.1 [165 kB]
Get:4 http://in.archive.ubuntu.com/ubuntu zesty-updates/multiverse amd64 flashplugin-installer amd64 27.0.0.130ubuntu0.17.04.1 [6,820 B]
Get:5 http://in.archive.ubuntu.com/ubuntu zesty-updates/main amd64 gnome-software-plugin-snap amd64 3.22.7-0ubuntu3.17.04.7 [26.3 kB]
Get:6 http://in.archive.ubuntu.com/ubuntu zesty-updates/main amd64 gnome-software amd64 3.22.7-0ubuntu3.17.04.7 [305 kB]
Get:7 http://in.archive.ubuntu.com/ubuntu zesty-updates/main amd64 gnome-software-common all 3.22.7-0ubuntu3.17.04.7 [2,481 kB]
Get:8 http://in.archive.ubuntu.com/ubuntu zesty-updates/main amd64 libbluetooth3 amd64 5.43-0ubuntu1.1 [63.1 kB]
Get:9 http://in.archive.ubuntu.com/ubuntu zesty-updates/main amd64 ubuntu-software all 3.22.7-0ubuntu3.17.04.7 [21.0 kB]
Fetched 4,045 kB in 2s (1,362 kB/s)
Preconfiguring packages ...
(Reading database ... 253838 files and directories currently installed.)
Preparing to unpack .../0-bluez_5.43-0ubuntu1.1_amd64.deb ...
Unpacking bluez (5.43-0ubuntu1.1) over (5.43-0ubuntu1) ...
Preparing to unpack .../1-bluez-cups_5.43-0ubuntu1.1_amd64.deb ...
Unpacking bluez-cups (5.43-0ubuntu1.1) over (5.43-0ubuntu1) ...
Preparing to unpack .../2-bluez-obexd_5.43-0ubuntu1.1_amd64.deb ...
Unpacking bluez-obexd (5.43-0ubuntu1.1) over (5.43-0ubuntu1) ...
Preparing to unpack .../3-flashplugin-installer_27.0.0.130ubuntu0.17.04.1_amd64.deb ...
Unpacking flashplugin-installer (27.0.0.130ubuntu0.17.04.1) over (26.0.0.151ubuntu0.17.04.1) ...
Preparing to unpack .../4-gnome-software-plugin-snap_3.22.7-0ubuntu3.17.04.7_amd64.deb ...
Unpacking gnome-software-plugin-snap (3.22.7-0ubuntu3.17.04.7) over (3.22.7-0ubuntu3.17.04.5) ...
Preparing to unpack .../5-gnome-software_3.22.7-0ubuntu3.17.04.7_amd64.deb ...
Unpacking gnome-software (3.22.7-0ubuntu3.17.04.7) over (3.22.7-0ubuntu3.17.04.5) ...
Preparing to unpack .../6-gnome-software-common_3.22.7-0ubuntu3.17.04.7_all.deb ...
Unpacking gnome-software-common (3.22.7-0ubuntu3.17.04.7) over (3.22.7-0ubuntu3.17.04.5) ...
Preparing to unpack .../7-libbluetooth3_5.43-0ubuntu1.1_amd64.deb ...
Unpacking libbluetooth3:amd64 (5.43-0ubuntu1.1) over (5.43-0ubuntu1) ...
Preparing to unpack .../8-ubuntu-software_3.22.7-0ubuntu3.17.04.7_all.deb ...
Unpacking ubuntu-software (3.22.7-0ubuntu3.17.04.7) over (3.22.7-0ubuntu3.17.04.5) ...
Setting up gnome-software-common (3.22.7-0ubuntu3.17.04.7) ...
Processing triggers for mime-support (3.60ubuntu1) ...
Processing triggers for ureadahead (0.100.0-19) ...
ureadahead will be reprofiled on next reboot
Processing triggers for update-notifier-common (3.179) ...
flashplugin-installer: processing...
flashplugin-installer: downloading http://archive.canonical.com/pool/partner/a/adobe-flashplugin/adobe-flashplugin_20170912.1.orig.tar.gz
Get:1 http://archive.canonical.com/pool/partner/a/adobe-flashplugin/adobe-flashplugin_20170912.1.orig.tar.gz [30.4 MB]
Fetched 30.4 MB in 15s (1,954 kB/s)
W: Download is performed unsandboxed as root as file '/var/lib/update-notifier/package-data-downloads/partial/adobe-flashplugin_20170912.1.orig.tar.gz' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)
Installing from local file /var/lib/update-notifier/package-data-downloads/partial/adobe-flashplugin_20170912.1.orig.tar.gz
Flash Plugin installed.
Processing triggers for desktop-file-utils (0.23-1ubuntu2) ...
Setting up bluez-cups (5.43-0ubuntu1.1) ...
Processing triggers for libglib2.0-0:amd64 (2.52.0-1) ...
Setting up libbluetooth3:amd64 (5.43-0ubuntu1.1) ...
Processing triggers for bamfdaemon (0.5.3+17.04.20170406-0ubuntu1) ...
Rebuilding /usr/share/applications/bamf-2.index...
Processing triggers for libc-bin (2.24-9ubuntu2.2) ...
Setting up bluez-obexd (5.43-0ubuntu1.1) ...
Processing triggers for systemd (232-21ubuntu5) ...
Processing triggers for man-db (2.7.6.1-2) ...
Processing triggers for gnome-menus (3.13.3-6ubuntu5) ...
Processing triggers for dbus (1.10.10-1ubuntu2) ...
Setting up bluez (5.43-0ubuntu1.1) ...
Processing triggers for hicolor-icon-theme (0.15-1) ...
Setting up flashplugin-installer (27.0.0.130ubuntu0.17.04.1) ...
Setting up gnome-software-plugin-snap (3.22.7-0ubuntu3.17.04.7) ...
Setting up gnome-software (3.22.7-0ubuntu3.17.04.7) ...
Setting up ubuntu-software (3.22.7-0ubuntu3.17.04.7) ...
mcm@mcm-G31M-S2L:~$ sudo apt-get dist-upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

On ಮಂಗಳವಾರ 12 ಸೆ 2017 12:23 ಅಪರಾಹ್ನ, actionparsnip wrote:
> Your question #657896 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/657896
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> If you run:
>
> sudo apt-get update
> sudo apt-get upgrade
> sudo apt-get dist-upgrade
>
> Do they run OK?
>

OK, does ubuntu software work OK now?

No. Not yet.

On ಬುಧವಾರ 13 ಸೆ 2017 10:03 ಪೂರ್ವಾಹ್ನ, actionparsnip wrote:
> Your question #657896 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/657896
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> OK, does ubuntu software work OK now?
>

Manfred Hampl (m-hampl) said : #5

What output do you get in a terminal window for the commands

sudo killall -v gnome-software
gnome-software

I get the following out put:

gnome-software

and the Ubuntu Software still does not launch.

On ಬುಧವಾರ 13 ಸೆ 2017 10:03 ಅಪರಾಹ್ನ, Manfred Hampl wrote:
> Your question #657896 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/657896
>
> Status: Open => Needs information
>
> Manfred Hampl requested more information:
> What output do you get in a terminal window for the commands
>
> sudo killall -v gnome-software
> gnome-software
>

Manfred Hampl (m-hampl) said : #7

Please provide the full output when executing the given commands, including the lines before and after.

I ran command again. the following is the output:

mcm@mcm-G31M-S2L:~$ sudo killall -v gnome-software
[sudo] password for mcm:
Killed gnome-software(1940) with signal 15
mcm@mcm-G31M-S2L:~$ gnome-software

After typing the command 'gnome-software', the terminal just hangs
without any further output.

On ಗುರುವಾರ 14 ಸೆ 2017 11:53 ಪೂರ್ವಾಹ್ನ, Manfred Hampl wrote:
> Your question #657896 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/657896
>
> Status: Open => Needs information
>
> Manfred Hampl requested more information:
> Please provide the full output when executing the given commands,
> including the lines before and after.
>

Manfred Hampl (m-hampl) said : #9

Ok, understood.
Now try the same with the commands

sudo killall -v gnome-software
sudo killall -v gnome-software
gnome-software --version
gnome-software --mode updates

and copy/paste all output as done before.

The following is the output of commands suggested by you:

mcm@mcm-G31M-S2L:~$ sudo killall -v gnome-software
[sudo] password for mcm:
Killed gnome-software(1916) with signal 15
mcm@mcm-G31M-S2L:~$ sudo killall -v gnome-software
gnome-software: no process found
mcm@mcm-G31M-S2L:~$ gnome-software --version
gnome-software 3.22.7
mcm@mcm-G31M-S2L:~$ gnome-software --mode updates

Again, as before, the terminal just hangs without any further output after the last command.

On ಶುಕ್ರವಾರ 15 ಸೆ 2017 12:54 ಅಪರಾಹ್ನ, Manfred Hampl wrote:
> Your question #657896 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/657896
>
> Status: Open => Needs information
>
> Manfred Hampl requested more information:
> Ok, understood.
> Now try the same with the commands
>
> sudo killall -v gnome-software
> sudo killall -v gnome-software
> gnome-software --version
> gnome-software --mode updates
>
> and copy/paste all output as done before.
>

Manfred Hampl (m-hampl) said : #11

I suggest that you try reinstalling the package:

killall -v gnome-software
rm ~/.local/share/gnome-software/*
sudo apt-get install --reinstall gnome-software

Success! Thank you!!

Ubuntu software is successfully launched!

On ಶನಿವಾರ 16 ಸೆ 2017 11:28 ಅಪರಾಹ್ನ, Manfred Hampl wrote:
> Your question #657896 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/657896
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> I suggest that you try reinstalling the package:
>
> killall -v gnome-software
> rm ~/.local/share/gnome-software/*
> sudo apt-get install --reinstall gnome-software
>

Please mark as solved

Thanks actionparsnip, that solved my question.