Ubuntu

Tried to download updates and the computer froze. Had to reboot by hard booting and now the computer mouse and keyboard do not work. Please help me fix this.

Asked by speedbump

I have a dell mini 9 and have used it for about 1 month. It notified me that updates were available and so I tried downloading them but it froze during the download and after 30 mins I hard booted the computer to try it again. Now it will start but the mouse is frozen in the middle of the screen and the mouse buttons do not work nor does the keyboard. Have tried removing the battery to remove all charge and reset the computer and that didn't help at all. Nor has hard booting the system again.
Please help.
Thanks,
Speedbump

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Matthew Lye (matthew.lye) said : 		#1

sounds like it lost the mousepad.

Does it work with a USB mouse plugged in?

Are you running the Dell Ubuntu 8.04 installation?

Revision history for this message
speedbump (akaspeedbmp) said : 		#2

It doesn't work with a usb mouse.  I am running the dell installation and it does seem like the mouse pad just doesn't register anymore.

--- On Tue, 1/20/09, Vantrax <email address hidden> wrote:

From: Vantrax <email address hidden>
Subject: Re: [Question #58217]: Tried to download updates and the computer froze. Had to reboot by hard booting and now the computer mouse and keyboard do not work. Please help me fix this.
To: <email address hidden>
Date: Tuesday, January 20, 2009, 10:40 PM

Your question #58217 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/58217

    Status: Open => Needs information

Vantrax requested for more information:
sounds like it lost the mousepad.

Does it work with a USB mouse plugged in?

Are you running the Dell Ubuntu 8.04 installation?

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To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/ubuntu/+question/58217

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Revision history for this message
marcobra (Marco Braida) (marcobra) said : 		#3

Please be sure your RAM memory is good:

To test your pc RAM memory chips:

- boot your pc press ESC when you see the GRUB row and jump to step "**"

or

- boot from Ubuntu live cd main menu and at first showed menu and

**) select the item "Memory test" to test your pc ram memory

Please run memory test for many hours or stop it and replace your memory chip if you get errors (the errors usually are rows in red colour)

If you have more than one memory chips plugged on your motherboard, to know which is the damaged
chip please run the memory test with only one chip plugged a time.

Hope this helps

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