how do I get software centre to work

Asked by stevedee

When I try to go into software centre it only shows me what I have but I cannot get access to importing software?

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Mark Rijckenberg
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Mark Rijckenberg (markrijckenberg) said :
#1

https://help.ubuntu.com/community/PackageManagerTroubleshootingProcedure

Please post the full Terminal output from step 6 and step 10 and put the output here:

https://answers.launchpad.net/ubuntu/+question/448574

Alternatively, you could simply install synaptic as an alternative to Ubuntu Software Center using these Terminal commands:

sudo apt-get update

sudo apt-get install synaptic

Your choice :-)

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actionparsnip (andrew-woodhead666) said :
#2

Does apt-get run OK?

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stevedee (stevedeedah) said :
#3

Hi Mark, here is the output to Q:6.

ru12mug-the2nd@ru12mugthe2nd-Satellite-L300:~$ ubuntu-support-status
Support status summary of 'ru12mugthe2nd-Satellite-L300':

You have 1766 packages (89.0%) supported until April 2021 (5y)
You have 166 packages (8.4%) supported until April 2019 (3y)
You have 16 packages (0.8%) supported until January 2017 (9m)
You have 23 packages (1.2%) supported until January 2022 (5y)

You have 0 packages (0.0%) that can not/no-longer be downloaded
You have 14 packages (0.7%) that are unsupported

Run with --show-unsupported, --show-supported or --show-all to see more details
ru12mug-the2nd@ru12mugthe2nd-Satellite-L300:~$ cat /etc/dpkg/dpkg.cfg.d/multiarch
cat: /etc/dpkg/dpkg.cfg.d/multiarch: No such file or directory
ru12mug-the2nd@ru12mugthe2nd-Satellite-L300:~$ dpkg --print-foreign-architectures
ru12mug-the2nd@ru12mugthe2nd-Satellite-L300:~$ sudo grep -R proxy /etc/apt/*
[sudo] password for ru12mug-the2nd:
1Sorry, try again.
[sudo] password for ru12mug-the2nd:
Sorry, try again.
[sudo] password for ru12mug-the2nd:
sudo: 3 incorrect password attempts
ru12mug-the2nd@ru12mugthe2nd-Satellite-L300:~$ sudo grep -R proxy /etc/apt/*
[sudo] password for ru12mug-the2nd:
ru12mug-the2nd@ru12mugthe2nd-Satellite-L300:~$ grep proxy /etc/environment
ru12mug-the2nd@ru12mugthe2nd-Satellite-L300:~$

   Note: At this point terminal refused to accept my password and the whole lot stopped. I closed the terminal and tried again but the terminal would not let me enter my password.
What did I do wrong?

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stevedee (stevedeedah) said :
#4

Hi again Mark, here's what I got when I ran your other option.

ru12mug-the2nd@ru12mugthe2nd-Satellite-L300:~$ sudo apt-get update
[sudo] password for ru12mug-the2nd:
Hit:1 http://mirror.aarnet.edu.au/pub/ubuntu/archive xenial InRelease
Get:2 http://mirror.aarnet.edu.au/pub/ubuntu/archive xenial-updates InRelease [102 kB]
Hit:3 http://archive.canonical.com/ubuntu xenial InRelease
Hit:4 http://mirror.aarnet.edu.au/pub/ubuntu/archive xenial-backports InRelease
Hit:5 http://mirror.aarnet.edu.au/pub/ubuntu/archive xenial-security InRelease
Fetched 102 kB in 2s (38.2 kB/s)
Reading package lists... Done
ru12mug-the2nd@ru12mugthe2nd-Satellite-L300:~$ sudo apt-get install synaptic
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages were automatically installed and are no longer required:
  gnome-video-effects linux-headers-4.4.0-47 linux-headers-4.4.0-47-generic
  linux-headers-4.4.0-51 linux-headers-4.4.0-51-generic linux-headers-4.4.0-53
  linux-headers-4.4.0-53-generic linux-image-4.4.0-47-generic
  linux-image-4.4.0-51-generic linux-image-4.4.0-53-generic
  linux-image-extra-4.4.0-47-generic linux-image-extra-4.4.0-51-generic
  linux-image-extra-4.4.0-53-generic
Use 'sudo apt autoremove' to remove them.
The following additional packages will be installed:
  libcairo-perl libept1.5.0 libglib-perl libgtk2-perl libpango-perl librarian0
  rarian-compat
Suggested packages:
  libfont-freetype-perl libgtk2-perl-doc dwww menu deborphan tasksel
The following NEW packages will be installed:
  libcairo-perl libept1.5.0 libglib-perl libgtk2-perl libpango-perl librarian0
  rarian-compat synaptic
0 to upgrade, 8 to newly install, 0 to remove and 0 not to upgrade.
Need to get 2,745 kB of archives.
After this operation, 13.5 MB of additional disk space will be used.
Do you want to continue? [Y/n] y
Get:1 http://mirror.aarnet.edu.au/pub/ubuntu/archive xenial/universe i386 libcairo-perl i386 1.106-1build1 [94.3 kB]
Get:2 http://mirror.aarnet.edu.au/pub/ubuntu/archive xenial/universe i386 libept1.5.0 i386 1.1+nmu3 [83.0 kB]
Get:3 http://mirror.aarnet.edu.au/pub/ubuntu/archive xenial/universe i386 libglib-perl i386 3:1.320-2 [340 kB]
Get:4 http://mirror.aarnet.edu.au/pub/ubuntu/archive xenial/universe i386 libpango-perl i386 1.227-1 [161 kB]
Get:5 http://mirror.aarnet.edu.au/pub/ubuntu/archive xenial/universe i386 libgtk2-perl i386 2:1.2498-1 [590 kB]
Get:6 http://mirror.aarnet.edu.au/pub/ubuntu/archive xenial/universe i386 librarian0 i386 0.8.1-6 [53.5 kB]
Get:7 http://mirror.aarnet.edu.au/pub/ubuntu/archive xenial/universe i386 rarian-compat i386 0.8.1-6 [57.8 kB]
Get:8 http://mirror.aarnet.edu.au/pub/ubuntu/archive xenial/universe i386 synaptic i386 0.83 [1,365 kB]
Fetched 2,745 kB in 7s (358 kB/s)
Selecting previously unselected package libcairo-perl.
(Reading database ... 335074 files and directories currently installed.)
Preparing to unpack .../libcairo-perl_1.106-1build1_i386.deb ...
Unpacking libcairo-perl (1.106-1build1) ...
Selecting previously unselected package libept1.5.0:i386.
Preparing to unpack .../libept1.5.0_1.1+nmu3_i386.deb ...
Unpacking libept1.5.0:i386 (1.1+nmu3) ...
Selecting previously unselected package libglib-perl.
Preparing to unpack .../libglib-perl_3%3a1.320-2_i386.deb ...
Unpacking libglib-perl (3:1.320-2) ...
Selecting previously unselected package libpango-perl.
Preparing to unpack .../libpango-perl_1.227-1_i386.deb ...
Unpacking libpango-perl (1.227-1) ...
Selecting previously unselected package libgtk2-perl.
Preparing to unpack .../libgtk2-perl_2%3a1.2498-1_i386.deb ...
Unpacking libgtk2-perl (2:1.2498-1) ...
Selecting previously unselected package librarian0.
Preparing to unpack .../librarian0_0.8.1-6_i386.deb ...
Unpacking librarian0 (0.8.1-6) ...
Selecting previously unselected package rarian-compat.
Preparing to unpack .../rarian-compat_0.8.1-6_i386.deb ...
Unpacking rarian-compat (0.8.1-6) ...
Selecting previously unselected package synaptic.
Preparing to unpack .../synaptic_0.83_i386.deb ...
Unpacking synaptic (0.83) ...
Processing triggers for man-db (2.7.5-1) ...
Processing triggers for libc-bin (2.23-0ubuntu5) ...
Processing triggers for doc-base (0.10.7) ...
Scrollkeeper was installed, forcing re-registration of all documents.
Unregistering 34 doc-base files, re-registering 35 doc-base files...
Error in `/usr/share/doc-base/xapian-python3-docs', line 9: all `Format' sections are invalid.
Note: `install-docs --verbose --check file_name' may give more details about the above error.
Registering documents with scrollkeeper...
Processing triggers for bamfdaemon (0.5.3~bzr0+16.04.20160824-0ubuntu1) ...
Rebuilding /usr/share/applications/bamf-2.index...
Processing triggers for gnome-menus (3.13.3-6ubuntu3.1) ...
Processing triggers for desktop-file-utils (0.22-1ubuntu5) ...
Processing triggers for mime-support (3.59ubuntu1) ...
Processing triggers for hicolor-icon-theme (0.15-0ubuntu1) ...
Setting up libcairo-perl (1.106-1build1) ...
Setting up libept1.5.0:i386 (1.1+nmu3) ...
Setting up libglib-perl (3:1.320-2) ...
Setting up libpango-perl (1.227-1) ...
Setting up libgtk2-perl (2:1.2498-1) ...
Setting up librarian0 (0.8.1-6) ...
Setting up rarian-compat (0.8.1-6) ...
Setting up synaptic (0.83) ...
Processing triggers for libc-bin (2.23-0ubuntu5) ...

Does this help. Thanks.

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Best Mark Rijckenberg (markrijckenberg) said :
#5

You installed synaptic.

So now you can use synaptic instead of Ubuntu Software Center to install software.

Open Synaptic. It should be in one of the submenu's now....

Concerning the password in the Terminal: the Terminal is accepting your password, but it is NOT showing the password while you are typing it for security reasons.

I suggest reading this:

https://help.ubuntu.com/community/RootSudo

https://help.ubuntu.com/community/SynapticHowto

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Mark Rijckenberg (markrijckenberg) said :
#6

Furthermore, I suggest subscribing to the following bugreport:

https://bugs.launchpad.net/ubuntu/+source/xapian1.3-bindings/+bug/1581995

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stevedee (stevedeedah) said :
#7

Thanks Mark. Now I'm off to do some reading and hopefully learning.

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stevedee (stevedeedah) said :
#8

Thanks Mark Rijckenberg, that solved my question.