Failure to download extra data files (ttf-mscorefonts-installer)

Asked by marianoju on 2016-11-29

Linux 4.4.0-47-generic
Ubuntu 16.04 LTS

I have repeatedly been informed of a “Failure to download extra data files”:

> Information available
> ## Update information
>
> **Failure to download extra data files**
>
> The following packages requested additional data downloads after package
> installation, but the data could not be downloaded or could not be processed.
>
> ttf-mscorefonts-installer
>
> The download will be attempted again later, or you can try the download
> again now. Running this command requires an active Internet connection.

Running “this action now” does not resolve the issue.

I have then repeatedly tried to install ttf-mscorefonts-installer via command-line (following instructions posted at http://askubuntu.com/questions/153928/), but ttf-mscorefonts-installer fails because of multiple reasons:

- Download of .exe files fails with error 404 Not Found [i.e. andale32.exe, arial32.exe, arialb32.exe];
- Download of .exe files fails with Hash Sum mismatch [i.e. andale32.exe, arial32.exe];
- Once download succeeded .exe files couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied) [i.e. andale32.exe, arial32.exe, arialb32.exe].

Errors are *not* consistent and possibly difficult to reproduce, so I am attaching a log file with multiple attempts

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Solved by:
Jeremy
Solved:
2016-12-09
Last query:
2016-12-09
Last reply:
2016-12-01
marianoju (marianoju) said : #1

--- attachment: log file ---

user@box:~$ sudo rm -rf /var/lib/update-notifier/package-data-downloads/partial/*
user@box:~$ sudo apt-get --purge --reinstall install ttf-mscorefonts-installer
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 4 not upgraded.
Need to get 0 B/29.5 kB of archives.
After this operation, 0 B of additional disk space will be used.
Preconfiguring packages ...
(Reading database ... 247579 files and directories currently installed.)
Preparing to unpack .../ttf-mscorefonts-installer_3.4+nmu1ubuntu2_all.deb ...
mscorefonts-eula license has already been accepted
Unpacking ttf-mscorefonts-installer (3.4+nmu1ubuntu2) over (3.4+nmu1ubuntu2) ...
Processing triggers for fontconfig (2.11.94-0ubuntu1.1) ...
Processing triggers for update-notifier-common (3.168.2) ...
ttf-mscorefonts-installer: processing...
ttf-mscorefonts-installer: downloading http://downloads.sourceforge.net/corefonts/andale32.exe
Err:1 http://downloads.sourceforge.net/corefonts/andale32.exe
  404 Not Found
W: Can't drop privileges for downloading as file '/var/lib/update-notifier/package-data-downloads/partial/andale32.exe' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)
E: Failed to fetch https://freefr.dl.sourceforge.net/project/corefonts/the fonts/final/andale32.exe 404 Not Found

E: Download Failed
Setting up ttf-mscorefonts-installer (3.4+nmu1ubuntu2) ...
user@box:~$ sudo rm -rf /var/lib/update-notifier/package-data-downloads/partial/*
user@box:~$ sudo apt-get --purge --reinstall install ttf-mscorefonts-installer
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 4 not upgraded.
Need to get 0 B/29.5 kB of archives.
After this operation, 0 B of additional disk space will be used.
Preconfiguring packages ...
(Reading database ... 247579 files and directories currently installed.)
Preparing to unpack .../ttf-mscorefonts-installer_3.4+nmu1ubuntu2_all.deb ...
mscorefonts-eula license has already been accepted
Unpacking ttf-mscorefonts-installer (3.4+nmu1ubuntu2) over (3.4+nmu1ubuntu2) ...
Processing triggers for fontconfig (2.11.94-0ubuntu1.1) ...
Processing triggers for update-notifier-common (3.168.2) ...
ttf-mscorefonts-installer: processing...
ttf-mscorefonts-installer: downloading http://downloads.sourceforge.net/corefonts/andale32.exe
Get:1 http://downloads.sourceforge.net/corefonts/andale32.exe [198 kB]
Fetched 198 kB in 0s (199 kB/s)
W: Can't drop privileges for downloading as file '/var/lib/update-notifier/package-data-downloads/partial/andale32.exe' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)
ttf-mscorefonts-installer: downloading http://downloads.sourceforge.net/corefonts/arial32.exe
Get:1 http://downloads.sourceforge.net/corefonts/arial32.exe [554 kB]
Fetched 554 kB in 0s (639 kB/s)
W: Can't drop privileges for downloading as file '/var/lib/update-notifier/package-data-downloads/partial/arial32.exe' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)
ttf-mscorefonts-installer: downloading http://downloads.sourceforge.net/corefonts/arialb32.exe
Get:1 http://downloads.sourceforge.net/corefonts/arialb32.exe [168 kB]
Fetched 168 kB in 4s (39.0 kB/s)
W: Can't drop privileges for downloading as file '/var/lib/update-notifier/package-data-downloads/partial/arialb32.exe' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)
ttf-mscorefonts-installer: downloading http://downloads.sourceforge.net/corefonts/comic32.exe
Err:1 http://downloads.sourceforge.net/corefonts/comic32.exe
  404 Not Found
W: Can't drop privileges for downloading as file '/var/lib/update-notifier/package-data-downloads/partial/comic32.exe' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)
E: Failed to fetch https://freefr.dl.sourceforge.net/project/corefonts/the fonts/final/comic32.exe 404 Not Found

E: Download Failed
Setting up ttf-mscorefonts-installer (3.4+nmu1ubuntu2) ...
user@box:~$ sudo apt-get install --reinstall ttf-mscorefonts-installer
[sudo] password for user:
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 0 not upgraded.
Need to get 0 B/29.5 kB of archives.
After this operation, 0 B of additional disk space will be used.
Preconfiguring packages ...
(Reading database ... 247579 files and directories currently installed.)
Preparing to unpack .../ttf-mscorefonts-installer_3.4+nmu1ubuntu2_all.deb ...
mscorefonts-eula license has already been accepted
Unpacking ttf-mscorefonts-installer (3.4+nmu1ubuntu2) over (3.4+nmu1ubuntu2) ...
Processing triggers for fontconfig (2.11.94-0ubuntu1.1) ...
Processing triggers for update-notifier-common (3.168.2) ...
ttf-mscorefonts-installer: processing...
ttf-mscorefonts-installer: downloading http://downloads.sourceforge.net/corefonts/andale32.exe
Get:1 http://downloads.sourceforge.net/corefonts/andale32.exe [969 B]
Err:1 http://downloads.sourceforge.net/corefonts/andale32.exe
  Hash Sum mismatch
Fetched 969 B in 0s (1,053 B/s)
W: Can't drop privileges for downloading as file '/var/lib/update-notifier/package-data-downloads/partial/andale32.exe' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)
E: Failed to fetch http://downloads.sourceforge.net/mirrorproblem?failedmirror=kent2.dl.sourceforge.net Hash Sum mismatch

E: Download Failed
Setting up ttf-mscorefonts-installer (3.4+nmu1ubuntu2) ...
user@box:~$ sudo apt-get --purge --reinstall install ttf-mscorefonts-installer
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 0 not upgraded.
Need to get 0 B/29.5 kB of archives.
After this operation, 0 B of additional disk space will be used.
Preconfiguring packages ...
(Reading database ... 247579 files and directories currently installed.)
Preparing to unpack .../ttf-mscorefonts-installer_3.4+nmu1ubuntu2_all.deb ...
mscorefonts-eula license has already been accepted
Unpacking ttf-mscorefonts-installer (3.4+nmu1ubuntu2) over (3.4+nmu1ubuntu2) ...
Processing triggers for fontconfig (2.11.94-0ubuntu1.1) ...
Processing triggers for update-notifier-common (3.168.2) ...
ttf-mscorefonts-installer: processing...
ttf-mscorefonts-installer: downloading http://downloads.sourceforge.net/corefonts/andale32.exe
Get:1 http://downloads.sourceforge.net/corefonts/andale32.exe [198 kB]
Fetched 198 kB in 0s (288 kB/s)
W: Can't drop privileges for downloading as file '/var/lib/update-notifier/package-data-downloads/partial/andale32.exe' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)
ttf-mscorefonts-installer: downloading http://downloads.sourceforge.net/corefonts/arial32.exe
Err:1 http://downloads.sourceforge.net/corefonts/arial32.exe
  404 Not Found
W: Can't drop privileges for downloading as file '/var/lib/update-notifier/package-data-downloads/partial/arial32.exe' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)
E: Failed to fetch https://freefr.dl.sourceforge.net/project/corefonts/the fonts/final/arial32.exe 404 Not Found

E: Download Failed
Setting up ttf-mscorefonts-installer (3.4+nmu1ubuntu2) ...
user@box:~$ sudo rm -rf /var/lib/update-notifier/package-data-downloads/partial/*
user@box:~$ sudo apt-get --purge --reinstall install ttf-mscorefonts-installer
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 0 not upgraded.
Need to get 0 B/29.5 kB of archives.
After this operation, 0 B of additional disk space will be used.
Preconfiguring packages ...
(Reading database ... 247579 files and directories currently installed.)
Preparing to unpack .../ttf-mscorefonts-installer_3.4+nmu1ubuntu2_all.deb ...
mscorefonts-eula license has already been accepted
Unpacking ttf-mscorefonts-installer (3.4+nmu1ubuntu2) over (3.4+nmu1ubuntu2) ...
Processing triggers for fontconfig (2.11.94-0ubuntu1.1) ...
Processing triggers for update-notifier-common (3.168.2) ...
ttf-mscorefonts-installer: processing...
ttf-mscorefonts-installer: downloading http://downloads.sourceforge.net/corefonts/andale32.exe
Get:1 http://downloads.sourceforge.net/corefonts/andale32.exe [198 kB]
Fetched 198 kB in 0s (215 kB/s)
W: Can't drop privileges for downloading as file '/var/lib/update-notifier/package-data-downloads/partial/andale32.exe' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)
ttf-mscorefonts-installer: downloading http://downloads.sourceforge.net/corefonts/arial32.exe
Get:1 http://downloads.sourceforge.net/corefonts/arial32.exe [554 kB]
Fetched 554 kB in 1s (531 kB/s)
W: Can't drop privileges for downloading as file '/var/lib/update-notifier/package-data-downloads/partial/arial32.exe' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)
ttf-mscorefonts-installer: downloading http://downloads.sourceforge.net/corefonts/arialb32.exe
Err:1 http://downloads.sourceforge.net/corefonts/arialb32.exe
  404 Not Found
W: Can't drop privileges for downloading as file '/var/lib/update-notifier/package-data-downloads/partial/arialb32.exe' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)
E: Failed to fetch https://netix.dl.sourceforge.net/project/corefonts/the fonts/final/arialb32.exe 404 Not Found

E: Download Failed
Setting up ttf-mscorefonts-installer (3.4+nmu1ubuntu2) ...
user@box:~$ sudo apt-get --purge --reinstall install ttf-mscorefonts-installer
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 0 not upgraded.
Need to get 0 B/29.5 kB of archives.
After this operation, 0 B of additional disk space will be used.
Preconfiguring packages ...
(Reading database ... 247579 files and directories currently installed.)
Preparing to unpack .../ttf-mscorefonts-installer_3.4+nmu1ubuntu2_all.deb ...
mscorefonts-eula license has already been accepted
Unpacking ttf-mscorefonts-installer (3.4+nmu1ubuntu2) over (3.4+nmu1ubuntu2) ...
Processing triggers for fontconfig (2.11.94-0ubuntu1.1) ...
Processing triggers for update-notifier-common (3.168.2) ...
ttf-mscorefonts-installer: processing...
ttf-mscorefonts-installer: downloading http://downloads.sourceforge.net/corefonts/andale32.exe
Get:1 http://downloads.sourceforge.net/corefonts/andale32.exe [198 kB]
Fetched 198 kB in 14s (13.9 kB/s)
W: Can't drop privileges for downloading as file '/var/lib/update-notifier/package-data-downloads/partial/andale32.exe' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)
ttf-mscorefonts-installer: downloading http://downloads.sourceforge.net/corefonts/arial32.exe
Get:1 http://downloads.sourceforge.net/corefonts/arial32.exe [969 B]
Err:1 http://downloads.sourceforge.net/corefonts/arial32.exe
  Hash Sum mismatch
Fetched 969 B in 0s (1,119 B/s)
W: Can't drop privileges for downloading as file '/var/lib/update-notifier/package-data-downloads/partial/arial32.exe' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)
E: Failed to fetch http://downloads.sourceforge.net/mirrorproblem?failedmirror=vorboss.dl.sourceforge.net Hash Sum mismatch

E: Download Failed
Setting up ttf-mscorefonts-installer (3.4+nmu1ubuntu2) ...
user@box:~$ sudo rm -rf /var/lib/update-notifier/package-data-downloads/partial/*
user@box:~$ sudo apt-get --purge --reinstall install ttf-mscorefonts-installer
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 0 not upgraded.
Need to get 0 B/29.5 kB of archives.
After this operation, 0 B of additional disk space will be used.
Preconfiguring packages ...
(Reading database ... 247579 files and directories currently installed.)
Preparing to unpack .../ttf-mscorefonts-installer_3.4+nmu1ubuntu2_all.deb ...
mscorefonts-eula license has already been accepted
Unpacking ttf-mscorefonts-installer (3.4+nmu1ubuntu2) over (3.4+nmu1ubuntu2) ...
Processing triggers for fontconfig (2.11.94-0ubuntu1.1) ...
Processing triggers for update-notifier-common (3.168.2) ...
ttf-mscorefonts-installer: processing...
ttf-mscorefonts-installer: downloading http://downloads.sourceforge.net/corefonts/andale32.exe
Err:1 http://downloads.sourceforge.net/corefonts/andale32.exe
  404 Not Found
W: Can't drop privileges for downloading as file '/var/lib/update-notifier/package-data-downloads/partial/andale32.exe' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)
E: Failed to fetch https://freefr.dl.sourceforge.net/project/corefonts/the fonts/final/andale32.exe 404 Not Found

E: Download Failed
Setting up ttf-mscorefonts-installer (3.4+nmu1ubuntu2) ...
user@box:~$ sudo apt-get --purge --reinstall install ttf-mscorefonts-installer
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 0 not upgraded.
Need to get 0 B/29.5 kB of archives.
After this operation, 0 B of additional disk space will be used.
Preconfiguring packages ...
(Reading database ... 247579 files and directories currently installed.)
Preparing to unpack .../ttf-mscorefonts-installer_3.4+nmu1ubuntu2_all.deb ...
mscorefonts-eula license has already been accepted
Unpacking ttf-mscorefonts-installer (3.4+nmu1ubuntu2) over (3.4+nmu1ubuntu2) ...
Processing triggers for fontconfig (2.11.94-0ubuntu1.1) ...
Processing triggers for update-notifier-common (3.168.2) ...
ttf-mscorefonts-installer: processing...
ttf-mscorefonts-installer: downloading http://downloads.sourceforge.net/corefonts/andale32.exe
Get:1 http://downloads.sourceforge.net/corefonts/andale32.exe [198 kB]
Fetched 198 kB in 7s (26.5 kB/s)
W: Can't drop privileges for downloading as file '/var/lib/update-notifier/package-data-downloads/partial/andale32.exe' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)
ttf-mscorefonts-installer: downloading http://downloads.sourceforge.net/corefonts/arial32.exe
Err:1 http://downloads.sourceforge.net/corefonts/arial32.exe
  404 Not Found
W: Can't drop privileges for downloading as file '/var/lib/update-notifier/package-data-downloads/partial/arial32.exe' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)
E: Failed to fetch https://netix.dl.sourceforge.net/project/corefonts/the fonts/final/arial32.exe 404 Not Found

E: Download Failed
Setting up ttf-mscorefonts-installer (3.4+nmu1ubuntu2) ...
user@box:~$ sudo apt-get --purge --reinstall install ttf-mscorefonts-installer
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 0 not upgraded.
Need to get 0 B/29.5 kB of archives.
After this operation, 0 B of additional disk space will be used.
Preconfiguring packages ...
(Reading database ... 247579 files and directories currently installed.)
Preparing to unpack .../ttf-mscorefonts-installer_3.4+nmu1ubuntu2_all.deb ...
mscorefonts-eula license has already been accepted
Unpacking ttf-mscorefonts-installer (3.4+nmu1ubuntu2) over (3.4+nmu1ubuntu2) ...
Processing triggers for fontconfig (2.11.94-0ubuntu1.1) ...
Processing triggers for update-notifier-common (3.168.2) ...
ttf-mscorefonts-installer: processing...
ttf-mscorefonts-installer: downloading http://downloads.sourceforge.net/corefonts/andale32.exe
Get:1 http://downloads.sourceforge.net/corefonts/andale32.exe [969 B]
Err:1 http://downloads.sourceforge.net/corefonts/andale32.exe
  Hash Sum mismatch
Fetched 969 B in 1s (506 B/s)
W: Can't drop privileges for downloading as file '/var/lib/update-notifier/package-data-downloads/partial/andale32.exe' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)
E: Failed to fetch http://downloads.sourceforge.net/mirrorproblem?failedmirror=kent2.dl.sourceforge.net Hash Sum mismatch

E: Download Failed
Setting up ttf-mscorefonts-installer (3.4+nmu1ubuntu2) ...
user@box:~$ sudo rm -rf /var/lib/update-notifier/package-data-downloads/partial/*
user@box:~$ sudo apt-get --purge --reinstall install ttf-mscorefonts-installer
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 0 not upgraded.
Need to get 0 B/29.5 kB of archives.
After this operation, 0 B of additional disk space will be used.
Preconfiguring packages ...
(Reading database ... 247579 files and directories currently installed.)
Preparing to unpack .../ttf-mscorefonts-installer_3.4+nmu1ubuntu2_all.deb ...
mscorefonts-eula license has already been accepted
Unpacking ttf-mscorefonts-installer (3.4+nmu1ubuntu2) over (3.4+nmu1ubuntu2) ...
Processing triggers for fontconfig (2.11.94-0ubuntu1.1) ...
Processing triggers for update-notifier-common (3.168.2) ...
ttf-mscorefonts-installer: processing...
ttf-mscorefonts-installer: downloading http://downloads.sourceforge.net/corefonts/andale32.exe
Err:1 http://downloads.sourceforge.net/corefonts/andale32.exe
  404 Not Found
W: Can't drop privileges for downloading as file '/var/lib/update-notifier/package-data-downloads/partial/andale32.exe' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)
E: Failed to fetch https://netix.dl.sourceforge.net/project/corefonts/the fonts/final/andale32.exe 404 Not Found

E: Download Failed
Setting up ttf-mscorefonts-installer (3.4+nmu1ubuntu2) ...
user@box:~$

Try chowning the files in /var/lib/update-notifier/package-data-downloads/partial/ to your user after the download instead of deleting them.

If you can find an alternative download for the files and place them in the same place then the package will install. Seems sourceforge is having some issues.

Kim Kaz (kimbo-kaz) said : #3

I am suffering this too. Please look properly at the OP's log file ... there are 404 error. The path to the files must have changed on Sourceforge.

The solutions involving "partial" will not work as nothing is downloaded.

This is a bug in ttf-mscorefonts-installer

marianoju (marianoju) said : #5

I agree with @kimbo-kaz. I can not chown files that fail to download (fully). Manually scavenging exe files from SourceForge might be a workaround, but does not resolve a ttf-mscorefonts-installer malfunction.

I have now manually downloaded and installed ttf-mscorefonts-installer_3.6_all.deb as pointed out by @wa113y3s, and wait to see if the “Failure to download extra data files” shows up again.

marianoju (marianoju) said : #6

As of today, the warning “Failure to download extra data files” has not shown up again. Attempts to reinstall ttf-mscorefonts-installer via the command line fail (see below), because `ttf-mscorefonts-installer cannot be downloaded`.

While it seems that it is possible to work around the problem, the underlying problem with the installation of ttf-mscorefonts-installer probably prevails.

--- attachment: log file ---

user@box:~$ sudo apt --purge --reinstall install ttf-mscorefonts-installer
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reinstallation of ttf-mscorefonts-installer is not possible, it cannot be downloaded.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

marianoju (marianoju) said : #7

Thanks Jeremy, that solved my question.

Allen Sinclair (allensinclair) said : #8

Thanks to all who worked so hard to fix the problem. It would seem that the problem I outlined is still not solved. So, what happens now as the situation is unresolved and therefore left hanging.
I did also ask, what packages I have to UN-install or how to do the un-install. Although that question might by the Ubuntu experts seem to be a little newbyish it would have been nice if someone pointed me in the right direction so as to enable me to educate myself. Another point I would raise is. I am an English and a retired high tec consutant systems problem solver to both the military and the high end commercial market and though I have searched extensively I can't find out what on earth chown is

Adam Groszer (agroszer) said : #9

Still a problem with the stock ttf-mscorefonts-installer 3.4+nmu1ubuntu2

marianoju (marianoju) said : #10

@allensinclair Please check the questions you have subscribed to. You might want to redirect your comment to another question. This is not the one where you have not outlined a problem. As to what on earth chown is please let me point you this way >> http://lmgtfy.com/?q=chown

Kim Kaz (kimbo-kaz) said : #11

@allensinclair (high tech consultant to military and high end commercial blah blah) to find out about chown please go to https://www.google.com and type 'chown' in the search box

Thank you Kim. I've done as you suggested.
I'm doing to much and my brain is fried or I
would have figured it out for myself.
"Man who chases two rabbits goes hungry"

On 16/01/17 18:27, Kim Kaz wrote:
> Question #404484 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/404484
>
> Kim Kaz posted a new comment:
> @allensinclair (high tech consultant to military and high end commercial
> blah blah) to find out about chown please go to https://www.google.com
> and type 'chown' in the search box
>

This worked for me:

https://ubuntuforums.org/showthread.php?t=2349421

Here is what howefield says:

"The 3.4 version of the ttf-mecorefonts-installer package is broken.

Sourceforge (where the actual font files are downloaded from) changed the location that the fonts are stored rendering the package broken. I'd suggest purging that broken 3.4 version of the package and instead install the 3.6 version of the package from an alternative source, eg

Code:

sudo apt purge ttf-mscorefonts-installer

to get rid of the current package

Code:

wget http://ftp.de.debian.org/debian/pool/contrib/m/msttcorefonts/ttf-mscorefonts-installer_3.6_all.deb -P ~/Downloads

to download the 3.6 version of the package to your Downloads folder, and

Code:

sudo apt install ~/Downloads/ttf-mscorefonts-installer_3.6_all.deb

to install the new package."

Aldo (thewalrus) said : #14

This issue has been bugging me for a while. Thanks to Jeremy (wa113y3s), solution seems to have worked.

Glyn M Burton (modiford) said : #15

First reported against 16.04 and two years later 18.04 Alpha 2 *STILL* has this issue word-for-word?

Could you just kick the MS Fonts package to the kerb?

Glyn M Burton (modiford) said : #16

Forum suggested fix:
sudo apt --purge --reinstall install ttf-mscorefonts-installer

Produces the following:

Reading package lists... Done
Building dependency tree
Reading state information... Done
0 to upgrade, 0 to newly install, 1 reinstalled, 0 to remove and 0 not to upgrade.
Need to get 27.6 kB of archives.
After this operation, 0 B of additional disk space will be used.
Get:1 http://gg.archive.ubuntu.com/ubuntu bionic/multiverse amd64 ttf-mscorefonts-installer all 3.6ubuntu2 [27.6 kB]
Fetched 27.6 kB in 1s (32.1 kB/s)
Preconfiguring packages ...
(Reading database ... 132750 files and directories currently installed.)
Preparing to unpack .../ttf-mscorefonts-installer_3.6ubuntu2_all.deb ...
mscorefonts-eula license has already been accepted
Unpacking ttf-mscorefonts-installer (3.6ubuntu2) over (3.6ubuntu2) ...
Processing triggers for update-notifier-common (3.189) ...
ttf-mscorefonts-installer: processing...
ttf-mscorefonts-installer: downloading http://downloads.sourceforge.net/corefonts/andale32.exe
Get:1 http://downloads.sourceforge.net/corefonts/andale32.exe [652 B]
Err:1 http://downloads.sourceforge.net/corefonts/andale32.exe
  Hash Sum mismatch
  Hashes of expected file:
   - SHA256:0524fe42951adc3a7eb870e32f0920313c71f170c859b5f770d82b4ee111e970
  Hashes of received file:
   - SHA256:7a07d3f7cca5c0b38ca811984ef8da536da32932d68c1a6cce33ec2462b930bf
   - Filesize:652 [weak]
  Last modification reported: Thu, 01 Mar 2018 05:30:05 +0000
Fetched 652 B in 5s (127 B/s)
E: Failed to fetch https://downloads.sourceforge.net/#!/corefonts/andale32.exe Hash Sum mismatch
   Hashes of expected file:
    - SHA256:0524fe42951adc3a7eb870e32f0920313c71f170c859b5f770d82b4ee111e970
   Hashes of received file:
    - SHA256:7a07d3f7cca5c0b38ca811984ef8da536da32932d68c1a6cce33ec2462b930bf
    - Filesize:652 [weak]
   Last modification reported: Thu, 01 Mar 2018 05:30:05 +0000
E: Download Failed
Setting up ttf-mscorefonts-installer (3.6ubuntu2) ...
Processing triggers for fontconfig (2.12.6-0ubuntu1) ...