wifi disconnected after update

Asked by rute2225@gmail.com

my wifi was switched off after updating ubuntu. This seems a common problem aas it happened after updating 4 different pcs over the about a 2 years. 2 hps and 2 acers. Also included lite lubuntu and ubuntu. Maybe there is a simple common fix for all. I have just been buying a wifi adaptor for each one and they all work fine. Thanks

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Solved by:
actionparsnip
Solved:
Last query:
Last reply:
Revision history for this message
actionparsnip (andrew-woodhead666) said :
#1

What is the output of:

sudo lshw -C network; lsb_release -a; uname -a; sudo rfkill list

Thanks

Revision history for this message
rute2225@gmail.com (rute2225) said :
#2

isb_release: command not found
sudo: rkill: command not found

On Sun, Nov 27, 2016 at 9:23 AM, actionparsnip <
<email address hidden>> wrote:

> Your question #404410 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/404410
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> What is the output of:
>
> sudo lshw -C network; lsb_release -a; uname -a; sudo rfkill list
>
> Thanks
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/404410
>
> You received this question notification because you asked the question.
>

Revision history for this message
rute2225@gmail.com (rute2225) said :
#3

If I run ubuntu 14.04 from usb wifi works if that helps I am not real pc literate
Thanks

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#4

Look at those commands you ran and compare it to what I wrote. Look at the letters......

Revision history for this message
rute2225@gmail.com (rute2225) said :
#5

ok I got acer-wireless: wireless Lan
soft blocked: no
hard blocked: no

On Sun, Nov 27, 2016 at 11:09 AM, actionparsnip <
<email address hidden>> wrote:

> Your question #404410 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/404410
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> Look at those commands you ran and compare it to what I wrote. Look at
> the letters......
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/404410
>
> You received this question notification because you asked the question.
>

Revision history for this message
rute2225@gmail.com (rute2225) said :
#6

also tried usb with ubuntu 16.04 and wifi does not work

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#7

Run all the commands, what is the output please?

Revision history for this message
rute2225@gmail.com (rute2225) said :
#8

Is there some way I can send what I have to you or do I have to type it. Sorry about taking up your time

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#9

Is the system a laptop? Do you dual boot the system?

Revision history for this message
rute2225@gmail.com (rute2225) said :
#10

It is an acer extensa-4420 Don't know what dual boot means ubuntu is only
operating system

On Sun, Nov 27, 2016 at 12:43 PM, actionparsnip <
<email address hidden>> wrote:

> Your question #404410 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/404410
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> Is the system a laptop? Do you dual boot the system?
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/404410
>
> You received this question notification because you asked the question.
>

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#11

It's a laptop. You can use a wired connection to paste the text as an update. You can copy the text and paste as an update

Revision history for this message
rute2225@gmail.com (rute2225) said :
#12

udo: ishw: command not found
No command 'isb_release' found, did you mean:
 Command 'lsb_release' from package 'lsb-release' (main)
isb_release: command not found
Linux r-Extensa-4420 4.4.0-47-generic #68~14.04.1-Ubuntu SMP Wed Oct 26
19:42:11 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
0: acer-wireless: Wireless LAN
    Soft blocked: no
    Hard blocked: no
r@r-Extensa-4420:~$

On Sun, Nov 27, 2016 at 1:10 PM, actionparsnip <
<email address hidden>> wrote:

> Your question #404410 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/404410
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> It's a laptop. You can use a wired connection to paste the text as an
> update. You can copy the text and paste as an update
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/404410
>
> You received this question notification because you asked the question.
>

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#13

OK and the output of:

sudo lshw -C network; lsb_release -a
When you type your password you won't get any feedback but it is being accepted

Revision history for this message
rute2225@gmail.com (rute2225) said :
#14

@r-Extensa-4420:~$ sudo lshw -C network; lsb_release -a
[sudo] password for r:
  *-network
       description: Ethernet interface
       product: 88E8071 PCI-E Gigabit Ethernet Controller
       vendor: Marvell Technology Group Ltd.
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: eth0
       version: 15
       serial: 00:1d:72:38:30:4b
       size: 1Gbit/s
       capacity: 1Gbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm vpd msi pciexpress bus_master cap_list rom ethernet
physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=sky2
driverversion=1.30 duplex=full ip=192.168.0.7 latency=0 link=yes
multicast=yes port=twisted pair speed=1Gbit/s
       resources: irq:27 memory:f0200000-f0203fff ioport:a000(size=256)
memory:f0220000-f023ffff
  *-network UNCLAIMED
       description: Network controller
       product: BCM4312 802.11b/g LP-PHY
       vendor: Broadcom Corporation
       physical id: 0
       bus info: pci@0000:05:00.0
       version: 01
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: latency=0
       resources: memory:f0300000-f0303fff
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 14.04.5 LTS
Release: 14.04
Codename: trusty
r@r-Extensa-4420:~$

On Sun, Nov 27, 2016 at 2:13 PM, actionparsnip <
<email address hidden>> wrote:

> Your question #404410 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/404410
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> OK and the output of:
>
> sudo lshw -C network; lsb_release -a
> When you type your password you won't get any feedback but it is being
> accepted
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/404410
>
> You received this question notification because you asked the question.
>

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#15
Revision history for this message
rute2225@gmail.com (rute2225) said :
#16

Thanks for the time and effort. I am not pc savvy enough to do this every time there is an up.date. Is it possible when an install is working ok to just update the security part of the update without turning off the wifi.

Revision history for this message
rute2225@gmail.com (rute2225) said :
#17

OK if i reinstall ubuntu 14.04 from usb that wifi works on am I safe security wise to ignore all upates?

Revision history for this message
Best actionparsnip (andrew-woodhead666) said :
#18

Upgrade away

Revision history for this message
rute2225@gmail.com (rute2225) said :
#19

I will continue to buy wifi adaptors as needed

Revision history for this message
rute2225@gmail.com (rute2225) said :
#20

i just have to respond. you guys with linux do a great job providing a free system to the old xp users for example to keep them connected. About every pc I installed linux in every form from puppy to ubuntu I donated to a low income senior center To get a response like upgrade away is kind of disgusting to say the least.
Thanks for all your help