New to ubuntu - App Ubuntu Software Won't Launch?

Asked by Rutherford Standiford

Hello,

Thank you for your time to review my question, I'm not even sure if this where I post - entirely new after using Windows for as long as I can remember and DOS as a kid. I think I'm running 16.04? Anyway, the Ubuntu Software icon will come up but it no longer allows me to query or download. What do I do please? Thank you!

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Solved by:
actionparsnip
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Best actionparsnip (andrew-woodhead666) said :
#1

If you close the application and open a terminal and run:

sudo apt-get update
sudo apt-get upgrade
sudo apt-get dist-upgrade

Is it OK?

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Rutherford Standiford (rutherfordmyj) said :
#2

Hi actionparsnip, thanks for your reply - I used those commands and while I noted activity in the terminal, I still am unable to launch the "interface?" from the launcher for ubuntu

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Mark Rijckenberg (markrijckenberg) said :
#3

Please send us the full Terminal output from step 6 and step 10 in the following procedure:

https://help.ubuntu.com/community/PackageManagerTroubleshootingProcedure

Please post the output here:

https://answers.launchpad.net/ubuntu/+question/402505