Installed Ubuntu 16.04 to run alongside Windows 10 on a laptop and cannot get wifi

How do I find out what proprietary driver I need?

In software & Updates>Ubuntu Software by changing to the main server, rather than the server for Canada I was able to get an Additional Driver.
Using Processor microcode firmware for Intel CPU's from intel-microcode (proprietary) it is checked but there is a message saying This device is not working.
I can enable wifi but not see any networks.
The processor in the laptop is an Intel Core 13-6100CPU @ 2.30 GHz X 4

Please follow https://help.ubuntu.com/community/WirelessTroubleshootingProcedure with the only modification that in step 3 you should not create a new question document, but please paste all output into this question document that you have already created https://answers.launchpad.net/ubuntu/+question/383630

Here is the output:
john@john-HP-Pavilion-x360-Convertible:~$ sudo apt-get update; sudo apt-get install usbutils pciutils hwinfo grep rfkill; sudo lshw -C network; rfkill list; sudo iwlist scan | grep -Ei 'chan|ssid'; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nnk | grep -iA2 net; lsusb; nmcli nm status; sudo lshw -short; uname -a; sudo updatedb; dmesg | grep -E '02:00|80211|acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|ireless|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|ound|p54|prism|rror|rtl|RTL|rt2|RT2|rt3|RT3|rt5|RT5|rt6|RT6|rt7|RT7|usb|witch|wl';sudo dmidecode|grep -E 'anufact|roduct|erial|elease'; iwconfig; grep -E '80211|acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|p54|prism|rtl|rt2|rt3|rt6|rt7|wmi|witch|wl' /etc/modprobe.d/*; cat /var/lib/NetworkManager/NetworkManager.state; sudo hwinfo --netcard ; ps -aux|grep -E 'wpa|icd|etwork'; netstat -rn ; cat /etc/resolv.conf; ls -lia /boot; grep tmpfs /etc/fstab; ubuntu-support-status; sudo update-pciids; sudo update-usbids; sudo lsmod
[sudo] password for john:
Err:1 http://archive.ubuntu.com/ubuntu xenial InRelease
  Temporary failure resolving 'archive.ubuntu.com'
Err:2 http://archive.ubuntu.com/ubuntu xenial-updates InRelease
  Temporary failure resolving 'archive.ubuntu.com'
Err:3 http://archive.ubuntu.com/ubuntu xenial-backports InRelease
  Temporary failure resolving 'archive.ubuntu.com'
Err:4 http://archive.ubuntu.com/ubuntu xenial-security InRelease
  Temporary failure resolving 'archive.ubuntu.com'
Reading package lists... Done
W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/xenial/InRelease Temporary failure resolving 'archive.ubuntu.com'
W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/xenial-updates/InRelease Temporary failure resolving 'archive.ubuntu.com'
W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/xenial-backports/InRelease Temporary failure resolving 'archive.ubuntu.com'
W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/xenial-security/InRelease Temporary failure resolving 'archive.ubuntu.com'
W: Some index files failed to download. They have been ignored, or old ones used instead.
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: Unable to locate package hwinfo
  *-network DISABLED
       description: Wireless interface
       product: Wireless 3165
       vendor: Intel Corporation
       physical id: 0
       bus info: pci@0000:01:00.0
       logical name: wlo1
       version: 81
       serial: ac:2b:6e:2d:64:e1
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=iwlwifi driverversion=4.4.0-31-generic firmware=16.242414.0 latency=0 link=no multicast=yes wireless=IEEE 802.11abgn
       resources: irq:281 memory:b1400000-b1401fff
0: hci0: Bluetooth
 Soft blocked: yes
 Hard blocked: no
1: phy0: Wireless LAN
 Soft blocked: no
 Hard blocked: no
2: acer-wireless: Wireless LAN
 Soft blocked: yes
 Hard blocked: no
lo Interface doesn't support scanning.

wlo1 Interface doesn't support scanning : Network is down

# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=16.04
DISTRIB_CODENAME=xenial
DISTRIB_DESCRIPTION="Ubuntu 16.04.1 LTS"
01:00.0 Network controller [0280]: Intel Corporation Wireless 3165 [8086:3165] (rev 81)
 DeviceName: Intel WLAN Intel 3165NGWG Stone Peak 1 ac 1x1 + BT 4 LE PCIe+USB NGFF 2230 WW
 Subsystem: Intel Corporation Dual Band Wireless AC 3165 [8086:4010]
Bus 002 Device 003: ID 0951:1666 Kingston Technology DataTraveler G4
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 04f2:b56d Chicony Electronics Co., Ltd
Bus 001 Device 003: ID 8087:0a2a Intel Corp.
Bus 001 Device 002: ID 04b4:0060 Cypress Semiconductor Corp. Wireless optical mouse
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Error: Object 'nm' is unknown, try 'nmcli help'.
H/W path Device Class Description
============================================================
                                  system HP Pavilion x360 Convertible (W
/0 bus 81A7
/0/0 memory 128KiB BIOS
/0/4 processor Intel(R) Core(TM) i3-6100U CPU
/0/4/6 memory 64KiB L1 cache
/0/4/7 memory 512KiB L2 cache
/0/4/8 memory 3MiB L3 cache
/0/5 memory 64KiB L1 cache
/0/28 memory 6GiB System Memory
/0/28/0 memory 2GiB SODIMM Synchronous 2133 MH
/0/28/1 memory 4GiB SODIMM Synchronous 2133 MH
/0/100 bridge Sky Lake Host Bridge/DRAM Regis
/0/100/2 display Sky Lake Integrated Graphics
/0/100/4 generic Intel Corporation
/0/100/13 generic Intel Corporation
/0/100/14 bus Intel Corporation
/0/100/14/0 usb2 bus xHCI Host Controller
/0/100/14/0/1 scsi4 storage DataTraveler 3.0
/0/100/14/0/1/0.0.0 /dev/sdb disk 31GB SCSI Disk
/0/100/14/0/1/0.0.0/1 /dev/sdb1 volume 28GiB Windows FAT volume
/0/100/14/1 usb1 bus xHCI Host Controller
/0/100/14/1/2 input USB Device
/0/100/14/1/6 communication Bluetooth wireless interface
/0/100/14/1/8 multimedia HP Wide Vision HD
/0/100/14.2 generic Intel Corporation
/0/100/15 generic Intel Corporation
/0/100/15.1 generic Intel Corporation
/0/100/16 communication Intel Corporation
/0/100/17 storage Intel Corporation
/0/100/1c bridge Intel Corporation
/0/100/1c/0 wlo1 network Wireless 3165
/0/100/1d bridge Intel Corporation
/0/100/1d/0 generic Realtek Semiconductor Co., Ltd.
/0/100/1f bridge Intel Corporation
/0/100/1f.2 memory Memory controller
/0/100/1f.3 multimedia Intel Corporation
/0/100/1f.4 bus Intel Corporation
/0/100/1f.7 generic Intel Corporation
/0/1 scsi2 storage
/0/1/0.0.0 /dev/sda disk 500GB TOSHIBA MQ02ABF0
/0/1/0.0.0/1 volume 259MiB Windows FAT volume
/0/1/0.0.0/2 /dev/sda2 volume 15MiB reserved partition
/0/1/0.0.0/3 /dev/sda3 volume 228GiB Windows NTFS volume
/0/1/0.0.0/4 /dev/sda4 volume 979MiB Windows NTFS volume
/0/1/0.0.0/5 /dev/sda5 volume 15GiB Windows NTFS volume
/0/1/0.0.0/6 /dev/sda6 volume 214GiB EXT4 volume
/0/1/0.0.0/7 /dev/sda7 volume 6032MiB Linux swap volume
/1 power BI03041XL
/2 power OEM Define 5
Linux john-HP-Pavilion-x360-Convertible 4.4.0-31-generic #50-Ubuntu SMP Wed Jul 13 00:07:12 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
[ 0.000000] x86/fpu: Supporting XSAVE feature 0x08: 'MPX bounds registers'
[ 0.000000] x86/fpu: Using 'eager' FPU context switches.
[ 0.000000] No NUMA configuration found
[ 0.166243] PCCT header not found.
[ 0.196415] [Firmware Bug]: ACPI: BIOS _OSI(Linux) query ignored
[ 0.282651] pci 0000:02:00.0: [10ec:522a] type 00 class 0xff0000
[ 0.282688] pci 0000:02:00.0: reg 0x10: [mem 0xb1300000-0xb1300fff]
[ 0.282811] pci 0000:02:00.0: supports D1 D2
[ 0.282812] pci 0000:02:00.0: PME# supported from D1 D2 D3hot D3cold
[ 0.282894] pci 0000:02:00.0: System wakeup disabled by ACPI
[ 0.293633] usbcore: registered new interface driver usbfs
[ 0.293640] usbcore: registered new interface driver hub
[ 0.293657] usbcore: registered new device driver usb
[ 0.324635] clocksource: Switched to clocksource hpet
[ 0.333205] pnp: PnP ACPI: found 9 devices
[ 0.914656] pci 0000:02:00.0: Signaling PME through PCIe PME interrupt
[ 0.914814] Console: switching to colour frame buffer device 170x48
[ 0.915222] input: Lid Switch as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:01/input/input0
[ 0.915240] ACPI: Lid Switch [LID0]
[ 0.949958] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002
[ 0.949959] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 0.949961] usb usb1: Product: xHCI Host Controller
[ 0.949962] usb usb1: Manufacturer: Linux 4.4.0-31-generic xhci-hcd
[ 0.949963] usb usb1: SerialNumber: 0000:00:14.0
[ 0.950088] hub 1-0:1.0: USB hub found
[ 0.957437] usb usb2: New USB device found, idVendor=1d6b, idProduct=0003
[ 0.957438] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 0.957439] usb usb2: Product: xHCI Host Controller
[ 0.957441] usb usb2: Manufacturer: Linux 4.4.0-31-generic xhci-hcd
[ 0.957442] usb usb2: SerialNumber: 0000:00:14.0
[ 0.957561] hub 2-0:1.0: USB hub found
[ 0.959916] usb: port power management may be unreliable
[ 1.020223] EFI: Loaded cert 'Hewlett-Packard Company: HP UEFI Secure Boot 2013 DB key: 1d7cf2c2b92673f69c8ee1ec7063967ab9b62bec' linked to '.system_keyring'
[ 1.027732] ima: No TPM chip found, activating TPM-bypass!
[ 1.029405] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 1.172098] rtsx_pci 0000:02:00.0: rtsx_pci_acquire_irq: pcr->msi_en = 1, pci->irq = 278
[ 1.194530] fb: switching to inteldrmfb from EFI VGA
[ 1.194556] Console: switching to colour dummy device 80x25
[ 1.328942] usb 1-2: new low-speed USB device number 2 using xhci_hcd
[ 1.341204] Console: switching to colour frame buffer device 170x48
[ 1.518403] usb 1-2: New USB device found, idVendor=04b4, idProduct=0060
[ 1.518407] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 1.518408] usb 1-2: Product: USB Device
[ 1.518410] usb 1-2: Manufacturer: Areson
[ 1.518530] usb 1-2: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes
[ 1.518534] usb 1-2: ep 0x82 - rounding interval to 64 microframes, ep desc says 80 microframes
[ 1.684898] usb 1-6: new full-speed USB device number 3 using xhci_hcd
[ 1.692915] psmouse serio1: elantech: assuming hardware version 4 (with firmware version 0x5e1f03)
[ 1.871018] usb 1-6: New USB device found, idVendor=8087, idProduct=0a2a
[ 1.871021] usb 1-6: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[ 2.036934] usb 1-8: new high-speed USB device number 4 using xhci_hcd
[ 2.230238] usb 1-8: New USB device found, idVendor=04f2, idProduct=b56d
[ 2.230241] usb 1-8: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2.230243] usb 1-8: Product: HP Wide Vision HD
[ 2.230244] usb 1-8: Manufacturer: Chicony Electronics Co.,Ltd.
[ 2.244580] usbcore: registered new interface driver usbhid
[ 2.244583] usbhid: USB HID core driver
[ 2.247129] input: Areson USB Device as /devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2:1.0/0003:04B4:0060.0001/input/input7
[ 2.247401] hid-generic 0003:04B4:0060.0001: input,hidraw0: USB HID v1.00 Mouse [Areson USB Device] on usb-0000:00:14.0-2/input0
[ 2.247782] hid-generic 0003:04B4:0060.0002: hiddev0,hidraw1: USB HID v1.00 Device [Areson USB Device] on usb-0000:00:14.0-2/input1
[ 2.750755] lp: driver loaded but no devices found
[ 2.909008] clocksource: Switched to clocksource tsc
[ 3.255994] EXT4-fs (sda6): re-mounted. Opts: errors=remount-ro
[ 3.419901] input: HP Wireless hotkeys as /devices/virtual/input/input8
[ 3.463994] hp_accel: probe of HPQ6007:00 failed with error -22
[ 4.090210] idma64 idma64.0: Found Intel integrated DMA 64-bit
[ 4.105411] idma64 idma64.1: Found Intel integrated DMA 64-bit
[ 4.125641] usbcore: registered new interface driver btusb
[ 4.142134] Bluetooth: hci0: Intel Bluetooth firmware file: intel/ibt-hw-37.8.10-fw-1.10.3.11.e.bseq
[ 4.153192] uvcvideo: Found UVC 1.00 device HP Wide Vision HD (04f2:b56d)
[ 4.161268] input: HP Wide Vision HD as /devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.0/input/input9
[ 4.161329] usbcore: registered new interface driver uvcvideo
[ 4.189314] Intel(R) Wireless WiFi driver for Linux
[ 4.190639] iwlwifi 0000:01:00.0: Direct firmware load for iwlwifi-7265D-19.ucode failed with error -2
[ 4.190955] iwlwifi 0000:01:00.0: Unsupported splx structure
[ 4.193475] iwlwifi 0000:01:00.0: Direct firmware load for iwlwifi-7265D-18.ucode failed with error -2
[ 4.193502] iwlwifi 0000:01:00.0: Direct firmware load for iwlwifi-7265D-17.ucode failed with error -2
[ 4.206994] iwlwifi 0000:01:00.0: loaded firmware version 16.242414.0 op_mode iwlmvm
[ 4.252736] iwlwifi 0000:01:00.0: Detected Intel(R) Dual Band Wireless AC 3165, REV=0x210
[ 4.253129] iwlwifi 0000:01:00.0: L1 Enabled - LTR Enabled
[ 4.253592] iwlwifi 0000:01:00.0: L1 Enabled - LTR Enabled
[ 4.264418] pcieport 0000:00:1c.0: AER: Corrected error received: id=00e0
[ 4.264448] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Physical Layer, id=00e0(Receiver ID)
[ 4.264451] pcieport 0000:00:1c.0: device [8086:9d13] error status/mask=00000001/00002000
[ 4.264454] pcieport 0000:00:1c.0: [ 0] Receiver Error (First)
[ 4.337330] ieee80211 phy0: Selected rate control algorithm 'iwl-mvm-rs'
[ 4.431321] Bluetooth: hci0: Intel Bluetooth firmware patch completed and activated
[ 4.496165] intel_rapl: Found RAPL domain package
[ 4.496173] intel_rapl: Found RAPL domain core
[ 4.496175] intel_rapl: Found RAPL domain uncore
[ 4.496178] intel_rapl: Found RAPL domain dram
[ 4.674807] iwlwifi 0000:01:00.0 wlo1: renamed from wlan0
[ 4.832743] cfg80211: World regulatory domain updated:
[ 4.832746] cfg80211: DFS Master region: unset
[ 4.832748] cfg80211: (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp), (dfs_cac_time)
[ 4.832751] cfg80211: (2402000 KHz - 2472000 KHz @ 40000 KHz), (N/A, 2000 mBm), (N/A)
[ 4.832753] cfg80211: (2457000 KHz - 2482000 KHz @ 40000 KHz), (N/A, 2000 mBm), (N/A)
[ 4.832768] cfg80211: (2474000 KHz - 2494000 KHz @ 20000 KHz), (N/A, 2000 mBm), (N/A)
[ 4.832769] cfg80211: (5170000 KHz - 5250000 KHz @ 80000 KHz, 160000 KHz AUTO), (N/A, 2000 mBm), (N/A)
[ 4.832775] cfg80211: (5250000 KHz - 5330000 KHz @ 80000 KHz, 160000 KHz AUTO), (N/A, 2000 mBm), (0 s)
[ 4.832780] cfg80211: (5490000 KHz - 5730000 KHz @ 160000 KHz), (N/A, 2000 mBm), (0 s)
[ 4.832785] cfg80211: (5735000 KHz - 5835000 KHz @ 80000 KHz), (N/A, 2000 mBm), (N/A)
[ 4.832788] cfg80211: (57240000 KHz - 63720000 KHz @ 2160000 KHz), (N/A, 0 mBm), (N/A)
[ 184.453897] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915_bpo])
[ 184.536143] input: HDA Intel PCH Mic as /devices/pci0000:00/0000:00:1f.3/sound/card0/input14
[ 184.536213] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1f.3/sound/card0/input15
[ 184.536271] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input16
[ 184.536326] input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input17
[ 184.536379] input: HDA Intel PCH HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input18
[ 191.729987] snd_hda_intel 0000:00:1f.3: azx_get_response timeout, switching to polling mode: last cmd=0x206f3200
[ 571.056155] usb 2-1: new SuperSpeed USB device number 2 using xhci_hcd
[ 571.074197] usb 2-1: New USB device found, idVendor=0951, idProduct=1666
[ 571.074210] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 571.074217] usb 2-1: Product: DataTraveler 3.0
[ 571.074223] usb 2-1: Manufacturer: Kingston
[ 571.074229] usb 2-1: SerialNumber: 60A44C3FACDCBFA1C9770035
[ 571.140575] usb-storage 2-1:1.0: USB Mass Storage device detected
[ 571.140658] scsi host3: usb-storage 2-1:1.0
[ 571.140767] usbcore: registered new interface driver usb-storage
[ 571.143236] usbcore: registered new interface driver uas
[ 652.530996] usb 2-1: USB disconnect, device number 2
[ 770.113860] IPv6: ADDRCONF(NETDEV_UP): wlo1: link is not ready
[ 1935.240242] usb 2-1: new SuperSpeed USB device number 3 using xhci_hcd
[ 1935.258315] usb 2-1: New USB device found, idVendor=0951, idProduct=1666
[ 1935.258327] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 1935.258335] usb 2-1: Product: DataTraveler 3.0
[ 1935.258341] usb 2-1: Manufacturer: Kingston
[ 1935.258347] usb 2-1: SerialNumber: 60A44C3FACDCBFA1C9770035
[ 1935.260185] usb-storage 2-1:1.0: USB Mass Storage device detected
[ 1935.263163] scsi host4: usb-storage 2-1:1.0
 Release Date: 04/15/2016
 Manufacturer: HP
 Product Name: HP Pavilion x360 Convertible
 Version: Type1ProductConfigId
 Serial Number: 8CG61923F2
 Manufacturer: HP
 Product Name: 81A7
 Serial Number: PFUKK1A0G252L5
 Manufacturer: HP
 Serial Number: Chassis Serial Number
 Manufacturer: Intel(R) Corporation
 Serial Number: To Be Filled By O.E.M.
 Port Type: Serial Port 16550A Compatible
 Manufacturer: SK Hynix
 Serial Number: 12253483
 Manufacturer: Samsung
 Serial Number: 15449353
 Manufacturer: 313-54-41
 Manufacture Date: ManufDate
 Serial Number: DummySerialNumber
 Manufacturer: OEM Define 2
 Serial Number: OEM Define 3
lo no wireless extensions.

wlo1 IEEE 802.11abgn ESSID:off/any
          Mode:Managed Access Point: Not-Associated Tx-Power=0 dBm
          Retry short limit:7 RTS thr:off Fragment thr:off
          Power Management:on

/etc/modprobe.d/alsa-base.conf:install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
/etc/modprobe.d/blacklist-acerconf:blacklist acer_wmi
/etc/modprobe.d/blacklist-ath_pci.conf:# which ath5k cannot recover. To prevent this condition, stop
/etc/modprobe.d/blacklist-ath_pci.conf:blacklist ath_pci
/etc/modprobe.d/blacklist.conf:blacklist eth1394
/etc/modprobe.d/blacklist.conf:# replaced by p54pci
/etc/modprobe.d/blacklist.conf:blacklist prism54
/etc/modprobe.d/blacklist.conf:# replaced by b43 and ssb.
/etc/modprobe.d/blacklist.conf:blacklist bcm43xx
/etc/modprobe.d/blacklist-oss.conf:blacklist uart6850
/etc/modprobe.d/blacklist-watchdog.conf:blacklist twl4030_wdt
/etc/modprobe.d/iwlwifi.conf:# /etc/modprobe.d/iwlwifi.conf
/etc/modprobe.d/iwlwifi.conf:# iwlwifi will dyamically load either iwldvm or iwlmvm depending on the
/etc/modprobe.d/iwlwifi.conf:# microcode file installed on the system. When removing iwlwifi, first
/etc/modprobe.d/iwlwifi.conf:# remove the iwl?vm module and then iwlwifi.
/etc/modprobe.d/iwlwifi.conf:remove iwlwifi \
/etc/modprobe.d/iwlwifi.conf:(/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod) \
/etc/modprobe.d/iwlwifi.conf:&& /sbin/modprobe -r mac80211
[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true
sudo: hwinfo: command not found
root 2541 0.0 0.3 462556 19032 ? Ssl 17:53 0:00 /usr/sbin/NetworkManager --no-daemon
root 2880 0.0 0.0 43984 5312 ? Ss 17:53 0:00 /sbin/wpa_supplicant -u -s -O /run/wpa_supplicant
john 4169 0.0 0.1 444900 8588 ? Sl 18:03 0:00 /usr/lib/gvfs/gvfsd-network --spawner :1.5 /org/gtk/gvfs/exec_spaw/3
john 4642 0.0 0.0 21292 976 pts/4 S+ 18:27 0:00 grep --color=auto -E wpa|icd|etwork
Kernel IP routing table
Destination Gateway Genmask Flags MSS Window irtt Iface
# Dynamic resolv.conf(5) file for glibc resolver(3) generated by resolvconf(8)
# DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTEN
total 54572
1048577 drwxr-xr-x 4 root root 4096 Sep 5 18:38 .
      2 drwxr-xr-x 24 root root 4096 Sep 5 10:59 ..
1048581 -rw-r--r-- 1 root root 1240067 Jul 12 18:59 abi-4.4.0-31-generic
1048582 -rw-r--r-- 1 root root 189558 Jul 12 18:59 config-4.4.0-31-generic
      1 drwx------ 4 root root 4096 Dec 31 1969 efi
1048579 drwxr-xr-x 5 root root 4096 Sep 5 11:01 grub
1048591 -rw-r--r-- 1 root root 35900883 Sep 5 18:38 initrd.img-4.4.0-31-generic
1048583 -rw-r--r-- 1 root root 182704 Jan 28 2016 memtest86+.bin
1048584 -rw-r--r-- 1 root root 184380 Jan 28 2016 memtest86+.elf
1048585 -rw-r--r-- 1 root root 184840 Jan 28 2016 memtest86+_multiboot.bin
1048580 -rw------- 1 root root 3866473 Jul 12 18:59 System.map-4.4.0-31-generic
1048588 -rw-r--r-- 1 root root 7047520 Sep 5 10:58 vmlinuz-4.4.0-31-generic
1048589 -rw-r--r-- 1 root root 7049432 Jul 19 14:04 vmlinuz-4.4.0-31-generic.efi.signed
Support status summary of 'john-HP-Pavilion-x360-Convertible':

You have 5 packages (0.3%) supported until April 2017 (9m)
You have 1704 packages (99.3%) supported until April 2021 (5y)
You have 7 packages (0.4%) supported until January 2017 (9m)

You have 0 packages (0.0%) that can not/no longer be downloaded
You have 0 packages (0.0%) that are unsupported

Run with --show-unsupported, --show-supported or --show-all to see more details
--2016-09-06 18:27:47-- http://www.linux-usb.org/usb.ids
Resolving www.linux-usb.org (www.linux-usb.org)... failed: Temporary failure in name resolution.
wget: unable to resolve host address ‘www.linux-usb.org’
update-usbids: download failed
Module Size Used by
uas 24576 0
usb_storage 69632 2 uas
snd_hda_codec_hdmi 53248 1
snd_hda_codec_realtek 86016 1
snd_hda_codec_generic 77824 1 snd_hda_codec_realtek
rfcomm 69632 0
hid_multitouch 20480 0
bnep 20480 2
i2c_designware_platform 16384 0
i2c_designware_core 20480 1 i2c_designware_platform
hp_wmi 16384 0
acer_wmi 20480 0
intel_rapl 20480 0
x86_pkg_temp_thermal 16384 0
intel_powerclamp 16384 0
coretemp 16384 0
kvm 536576 0
irqbypass 16384 1 kvm
arc4 16384 2
crct10dif_pclmul 16384 0
crc32_pclmul 16384 0
nls_iso8859_1 16384 2
aesni_intel 167936 0
aes_x86_64 20480 1 aesni_intel
lrw 16384 1 aesni_intel
gf128mul 16384 1 lrw
glue_helper 16384 1 aesni_intel
iwlmvm 311296 0
ablk_helper 16384 1 aesni_intel
cryptd 20480 2 aesni_intel,ablk_helper
mac80211 737280 1 iwlmvm
input_leds 16384 0
joydev 20480 0
iwlwifi 200704 1 iwlmvm
serio_raw 16384 0
rtsx_pci_ms 20480 0
cfg80211 565248 3 iwlwifi,mac80211,iwlmvm
memstick 20480 1 rtsx_pci_ms
uvcvideo 90112 0
snd_hda_intel 36864 3
videobuf2_vmalloc 16384 1 uvcvideo
videobuf2_memops 16384 1 videobuf2_vmalloc
videobuf2_v4l2 28672 1 uvcvideo
videobuf2_core 36864 2 uvcvideo,videobuf2_v4l2
snd_hda_codec 135168 4 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_intel
v4l2_common 16384 1 videobuf2_v4l2
snd_hda_core 73728 5 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel
videodev 176128 4 uvcvideo,v4l2_common,videobuf2_core,videobuf2_v4l2
snd_hwdep 16384 1 snd_hda_codec
media 24576 2 uvcvideo,videodev
snd_pcm 106496 4 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_core
intel_th_gth 16384 0
btusb 45056 0
btrtl 16384 1 btusb
snd_seq_midi 16384 0
snd_seq_midi_event 16384 1 snd_seq_midi
snd_rawmidi 32768 1 snd_seq_midi
snd_seq 69632 2 snd_seq_midi_event,snd_seq_midi
snd_seq_device 16384 3 snd_seq,snd_rawmidi,snd_seq_midi
intel_th_pci 16384 0
intel_th 16384 2 intel_th_gth,intel_th_pci
snd_timer 32768 2 snd_pcm,snd_seq
snd 81920 17 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel,snd_seq_device
idma64 20480 0
mei_me 36864 0
virt_dma 16384 1 idma64
mei 98304 1 mei_me
soundcore 16384 1 snd
shpchp 36864 0
intel_lpss_pci 16384 0
hci_uart 77824 0
processor_thermal_device 16384 0
intel_soc_dts_iosf 16384 1 processor_thermal_device
int3403_thermal 16384 0
acpi_als 16384 0
kfifo_buf 16384 1 acpi_als
soc_button_array 16384 0
industrialio 57344 2 acpi_als,kfifo_buf
btbcm 16384 2 btusb,hci_uart
btqca 16384 1 hci_uart
btintel 16384 2 btusb,hci_uart
bluetooth 520192 31 bnep,btbcm,btqca,btrtl,btusb,hci_uart,rfcomm,btintel
intel_lpss_acpi 16384 0
intel_lpss 16384 2 intel_lpss_pci,intel_lpss_acpi
int3402_thermal 16384 0
int340x_thermal_zone 16384 3 int3402_thermal,processor_thermal_device,int3403_thermal
acpi_pad 20480 0
hp_accel 28672 0
tpm_crb 16384 0
lis3lv02d 20480 1 hp_accel
intel_hid 16384 0
hp_wireless 16384 0
int3400_thermal 16384 0
sparse_keymap 16384 3 acer_wmi,hp_wmi,intel_hid
mac_hid 16384 0
input_polldev 16384 1 lis3lv02d
acpi_thermal_rel 16384 1 int3400_thermal
parport_pc 32768 0
ppdev 20480 0
lp 20480 0
parport 49152 3 lp,ppdev,parport_pc
autofs4 40960 2
hid_generic 16384 0
usbhid 49152 0
rtsx_pci_sdmmc 24576 0
i915_bpo 1261568 4
psmouse 126976 0
rtsx_pci 53248 2 rtsx_pci_ms,rtsx_pci_sdmmc
intel_ips 20480 1 i915_bpo
i2c_algo_bit 16384 1 i915_bpo
drm_kms_helper 147456 1 i915_bpo
syscopyarea 16384 1 drm_kms_helper
sysfillrect 16384 1 drm_kms_helper
sysimgblt 16384 1 drm_kms_helper
fb_sys_fops 16384 1 drm_kms_helper
ahci 36864 3
drm 360448 5 i915_bpo,drm_kms_helper
libahci 32768 1 ahci
wmi 20480 2 acer_wmi,hp_wmi
i2c_hid 20480 0
hid 118784 4 i2c_hid,hid_multitouch,hid_generic,usbhid
video 40960 2 i915_bpo,acer_wmi
pinctrl_sunrisepoint 28672 0
pinctrl_intel 20480 2 pinctrl_sunrisepoint
fjes 28672 0
john@john-HP-Pavilion-x360-Convertible:~$ sudo apt-get update; sudo apt-get install usbutils pciutils hwinfo grep rfkill; sudo lshw -C network; rfkill list; sudo iwlist scan | grep -Ei 'chan|ssid'; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nnk | grep -iA2 net; lsusb; nmcli nm status; sudo lshw -short; uname -a; sudo updatedb; dmesg | grep -E '02:00|80211|acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|ireless|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|ound|p54|prism|rror|rtl|RTL|rt2|RT2|rt3|RT3|rt5|RT5|rt6|RT6|rt7|RT7|usb|witch|wl';sudo dmidecode|grep -E 'anufact|roduct|erial|elease'; iwconfig; grep -E '80211|acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|p54|prism|rtl|rt2|rt3|rt6|rt7|wmi|witch|wl' /etc/modprobe.d/*; cat /var/lib/NetworkManager/NetworkManager.state; sudo hwinfo --netcard ; ps -aux|grep -E 'wpa|icd|etwork'; netstat -rn ; cat /etc/resolv.conf; ls -lia /boot; grep tmpfs /etc/fstab; ubuntu-support-status; sudo update-pciids; sudo update-usbids; sudo lsmod

Your Terminal output shows the following issues:

  *-network DISABLED
       description: Wireless interface
       product: Wireless 3165

2: acer-wireless: Wireless LAN
 Soft blocked: yes
 Hard blocked: no

wlo1 Interface doesn't support scanning : Network is down

 Release Date: 04/15/2016
 Manufacturer: HP
 Product Name: HP Pavilion x360 Convertible

/etc/modprobe.d/blacklist-acerconf:blacklist acer_wmi

hp_wmi 16384 0
acer_wmi 20480 0

Your previous attempt to blacklist acer_wmi did not work, because your file is called /etc/modprobe.d/blacklist-acerconf and does not contain .conf at the end!

The GNU/Linux kernel is loading the acer_wmi kernel module, even though you are NOT using Acer hardware.

Both the acer_wmi and hp_wmi kernel modules are running at the same time, causing a conflict and causing the wireless adapter to get deactivated by the acer_wmi kernel module.

However, you are using an HP computer, not an Acer computer.

So the acer_wmi module needs to be blacklisted (= prevent it from starting during boot).

Please copy-paste the following command into the Terminal and then press <ENTER>:

sudo gedit /etc/modprobe.d/blacklist.conf

Using the gedit editor, please scroll down and ADD the following configuration line into the file /etc/modprobe.d/blacklist.conf:

blacklist acer_wmi

Using the gedit editor, SAVE the change to the

/etc/modprobe.d/blacklist.conf file.

Then REBOOT and retest wireless. This blacklist operation should make
the change permanent, even after rebooting.

This should force the Linux kernel to stop loading the acer_wmi module,
which is probably causing the kernel to soft block your wireless adapter.

The acer-wireless interface is an invalid wireless interface on your
computer, because you are using an HP computer , not an
ACER computer.

Source: https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/303011

By the way: first time I helped you out was 6 years ago. How time flies! Do you still have your boat (trips) ?

It worked, connected to a hidden wi-fi network as networking was not detecting Wi-Fi Networks (it was greyed out).
After updating and rebooting everything is working normally.
Many thanks
Yes we have had several power boats over the years.
6 years ago it would have been a 25' Bayliner but 3 years ago we got a 28' Cutwater
I am just using OpenCPN for trip planning or as a backup but I had better install it on this new laptop before too long.

Sorry to re-open this question.
Took the laptop with me when I went on a European visit and cannot log onto Wi-Fi when I am on Ubuntu.
Networking does not detect any Wi-Fi network even though it is enabled and I cannot log onto a hidden Wi-Fi network even though I have the data as Networking is not detecting any Wi-Fi networks.
When I boot up the laptop to Windows 10 it all works and that is how I am sending this e-mail.
Any suggestions?

It seems if I log onto Windows 10 and then connect to the internet and then do a restart into Ubuntu Networking then detects other networks and I can log on

This question was expired because it remained in the 'Open' state without activity for the last 15 days.