Fail to read ppd=/etc/cups/ppd/Photosmart_C4200.ppd file warning: Insufficient permission to access file /etc/cups/ppd/Photosmart_C4200.ppd

Asked by Brenda Bennett

I am using Ubuntu 16.04 and trying to install HP Photosmart c4200. I am getting this error:
Fail to read ppd=/etc/cups/ppd/Photosmart_C4200.ppd file
warning: Insufficient permission to access file /etc/cups/ppd/Photosmart_C4200.ppd I can print a test page using cups and that all. Hplip is install and it allows me to get into all the commands, (action, status, etc.)

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actionparsnip
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actionparsnip (andrew-woodhead666) said :
#1

What is the output of:

lsb_release -a; uname -a; ls -la /etc/cups/ppd/Photosmart_C4200.ppd

Thanks

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Brenda Bennett (blb521) said :
#2

No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 16.04.1 LTS
Release: 16.04
Codename: xenial
Linux brenda-desktop 4.4.0-31-generic #50-Ubuntu SMP Wed Jul 13 00:06:14 UTC 2016 i686 i686 i686 GNU/Linux
-rw-r----- 1 root lp 28321 Jul 26 20:00 /etc/cups/ppd/Photosmart_C4200.ppd

Hope this is what you needed.
Thanks

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Best actionparsnip (andrew-woodhead666) said :
#3

Try:

sudo chmod 644 /etc/cups/ppd/Photosmart_C4200.ppd

Then retry

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Brenda Bennett (blb521) said :
#4

Thanks, this worked.

On 08/08/2016 02:53 AM, actionparsnip wrote:
> Your question #327417 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/327417
>
> Status: Open => Answered
>
> actionparsnip proposed the following answer:
> Try:
>
> sudo chmod 644 /etc/cups/ppd/Photosmart_C4200.ppd
>
> Then retry
>

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actionparsnip (andrew-woodhead666) said :
#5

The command gave all users read access to the file. If you recreate the output and compare to your first, you will see what happened.

If all is well, please mark as solved.

Thanks

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Brenda Bennett (blb521) said :
#6

SOLVED THANKS

On 08/10/2016 02:28 AM, actionparsnip wrote:
> Your question #327417 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/327417
>
> Status: Open => Answered
>
> actionparsnip proposed the following answer:
> The command gave all users read access to the file. If you recreate the
> output and compare to your first, you will see what happened.
>
> If all is well, please mark as solved.
>
> Thanks
>

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#7

You need to click the solved button :)

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Brenda Bennett (blb521) said :
#8

Thanks actionparsnip, that solved my question.

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Iran de Macedo Cordeiro (imacedo) said :
#9

Thanks a lot actionparsnip, I had tryed planty ways to solve the problem, but your solution fit like a glove. Thank you!

>>actionparsnip (andrew-woodhead666) said on 2016-08-08: #3
>
>Try:
>
>sudo chmod 644 /etc/cups/ppd/Photosmart_C4200.ppd
>
>Then retry