Ubuntu Software updater and System problems

Asked by davidzaq1

Hello,

I have Ubuntu 14.04 at the moment. I keep receiving messages, " Ubuntu has experienced a serious problem".
The system asks me to report the problem and afterwards I reboot the system.
I do not get this message everyday but it is frequent.

I opened the software updater and updated the software and received a message that 16.04 was now available.
I clicked upgrade and received the same message listed above.
So, I rebooted again and ran the updater. it asked me to put in my password and the program closed and would not upgrade.

Can you tell me what might be wrong, why the system is encountering errors and why it won't upgrade?

Thank you,

Question information

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davidzaq1
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Revision history for this message
actionparsnip (andrew-woodhead666) said :
#1

Does the system run OK regardless?

Revision history for this message
davidzaq1 (david3a9x) said :
#2

Yes, the system runs ok accept when I tun the system on. Usually when the system boots, I get to the desktop but it is blank. The only thing on the desktop is the Ubuntu symbol and the 14.04 symbol. There is no icons.
Sometimes I have to turn the system off and on several times before I get any desktop symbols. Once the symbols are up, the system runs smooth without problems other than the occasional message, "Ubuntu has encountered a serious problem" and then I just report it and reboot.

The software updater is working fine updating software but when it said I could upgrade to the 16.04, it just would not update, the window just closes.

I hope this helps

Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#3
Revision history for this message
davidzaq1 (david3a9x) said :
#4

Hello,

Thank you for your reply.

Here are the output from step 6 from the website you provided.

$ ubuntu-support-status
Support status summary of 'Roo':

You have 56 packages (2.5%) supported until February 2015 (9m)
You have 74 packages (3.3%) supported until May 2017 (3y)
You have 1970 packages (88.8%) supported until May 2019 (5y)
You have 6 packages (0.3%) supported until May 2017 (9m)

You have 2 packages (0.1%) that can not/no-longer be downloaded
You have 111 packages (5.0%) that are unsupported

Run with --show-unsupported, --show-supported or --show-all to see more details
stan@Roo:~$ cat /etc/dpkg/dpkg.cfg.d/multiarch
cat: /etc/dpkg/dpkg.cfg.d/multiarch: No such file or directory
stan@Roo:~$ dpkg --print-foreign-architectures
i386
stan@Roo:~$ sudo grep -R proxy /etc/apt/*
[sudo] password for stan:
Sorry, try again.
[sudo] password for stan:
stan@Roo:~$ grep proxy /etc/environment
stan@Roo:~$ echo $http_proxy

stan@Roo:~$ echo $ftp_proxy

stan@Roo:~$ grep proxy /etc/bash.bashrc
stan@Roo:~$ grep proxy ~/.bashrc
stan@Roo:~$ cat /etc/apt/apt.conf
cat: /etc/apt/apt.conf: No such file or directory
stan@Roo:~$ udo fuser -vvv /var/lib/dpkg/lock
udo: unknown option! -vvv
Error: 0: couldn't open source file <fuser.ui>
fuser.ui: No such file or directory
stan@Roo:~$ sudo fuser -vvv /var/cache/apt/archives/lock
stan@Roo:~$ cat /etc/lsb-release
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=14.04
DISTRIB_CODENAME=trusty
DISTRIB_DESCRIPTION="Ubuntu 14.04.5 LTS"
stan@Roo:~$ uname -a
Linux Roo 4.2.0-42-generic #49~14.04.1-Ubuntu SMP Wed Jun 29 20:22:11 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
stan@Roo:~$ sudo rm /var/lib/apt/lists/lock
stan@Roo:~$ sudo rm /var/cache/apt/archives/lock
stan@Roo:~$ sudo rm /var/lib/dpkg/lock
stan@Roo:~$ sudo cp -arf /var/lib/dpkg /var/lib/dpkg.backup
stan@Roo:~$ sudo mv /var/lib/dpkg/status /var/lib/dpkg/status-bad
stan@Roo:~$ sudo cp /var/lib/dpkg/status-old /var/lib/dpkg/status || sudo cp /var/backups/apt.extended_states.0 /var/lib/dpkg/status
stan@Roo:~$ sudo mv /var/lib/dpkg/available /var/lib/dpkg/available-bad
stan@Roo:~$ sudo cp /var/lib/dpkg/available-old /var/lib/dpkg/available
stan@Roo:~$ sudo rm -rf /var/lib/dpkg/updates/*
stan@Roo:~$ sudo rm -rf /var/lib/apt/lists
stan@Roo:~$ sudo rm /var/cache/apt/*.bin
stan@Roo:~$ sudo mkdir /var/lib/apt/lists
stan@Roo:~$ sudo mkdir /var/lib/apt/lists/partial
[sudo] password for stan:
Sorry, try again.
[sudo] password for stan:
stan@Roo:~$ LANG=C;sudo apt-get clean
stan@Roo:~$ LANG=C;sudo apt-get autoclean
Reading package lists... Done
Building dependency tree
Reading state information... Done
stan@Roo:~$ sudo dpkg --configure -a
Setting up tk-tile (0.8.2-2.2) ...
Setting up python-tk (2.7.5-1ubuntu1) ...
Setting up libportmidi0 (1:200-0ubuntu3) ...
Setting up python-configobj (4.7.2+ds-5build1) ...
Setting up libgfortran3:amd64 (4.8.4-2ubuntu1~14.04.3) ...
Setting up libsmpeg0:amd64 (0.4.5+cvs20030824-5ubuntu4) ...
Setting up libsdl-ttf2.0-0:amd64 (2.0.11-3) ...
Setting up libmikmod2:amd64 (3.1.16-1) ...
Setting up python-pil.imagetk (2.3.0-1ubuntu3) ...
Setting up libblas3 (1.2.20110419-7) ...
Setting up liblapack3 (3.5.0-2ubuntu1) ...
Setting up python-imaging-tk (2.3.0-1ubuntu3) ...
Setting up libsdl-mixer1.2:amd64 (1.2.12-10) ...
Setting up python-numpy (1:1.8.2-0ubuntu0.1) ...
Setting up python-pygame (1.9.1release+dfsg-9ubuntu1) ...
Setting up pysolfc (2.0-3) ...
Processing triggers for libc-bin (2.19-0ubuntu6.9) ...
Processing triggers for menu (2.1.46ubuntu1) ...
stan@Roo:~$ sudo dpkg --clear-avail
stan@Roo:~$ LANG=C;sudo apt-get -f install
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
stan@Roo:~$ LANG=C;sudo apt-get --fix-missing install
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
stan@Roo:~$ LANG=C;sudo apt-get --purge autoremove
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
stan@Roo:~$ LANG=C;sudo apt-get --fix-missing update -o APT::Cache-Limit=100000000
Ign http://us.archive.ubuntu.com trusty InRelease
Ign http://extras.ubuntu.com trusty InRelease
Ign http://archive.canonical.com trusty InRelease
Ign http://ppa.launchpad.net trusty InRelease
Get:1 http://us.archive.ubuntu.com trusty-updates InRelease [65.9 kB]
Get:2 http://security.ubuntu.com trusty-security InRelease [65.9 kB]
Get:3 http://extras.ubuntu.com trusty Release.gpg [72 B]
Get:4 http://archive.canonical.com trusty Release.gpg [933 B]
Get:5 http://ppa.launchpad.net trusty Release.gpg [316 B]
Get:6 http://extras.ubuntu.com trusty Release [11.9 kB]
Get:7 http://archive.canonical.com trusty Release [9359 B]
Get:8 http://ppa.launchpad.net trusty Release [15.1 kB]
Get:9 http://extras.ubuntu.com trusty/main Sources [14 B]
Get:10 http://extras.ubuntu.com trusty/main amd64 Packages [14 B]
Get:11 http://extras.ubuntu.com trusty/main i386 Packages [14 B]
Get:12 http://ppa.launchpad.net trusty/main amd64 Packages [549 B]
Get:13 http://ppa.launchpad.net trusty/main i386 Packages [549 B]
Get:14 http://ppa.launchpad.net trusty/main Translation-en [229 B]
Get:15 http://us.archive.ubuntu.com trusty Release.gpg [933 B]
Get:16 http://us.archive.ubuntu.com trusty-updates/main Sources [380 kB]
Get:17 http://archive.canonical.com trusty/partner Sources [10.0 kB]
Ign http://extras.ubuntu.com trusty/main Translation-en
Get:18 http://security.ubuntu.com trusty-security/main Sources [118 kB]
Get:19 http://archive.canonical.com trusty/partner amd64 Packages [5596 B]
Get:20 http://archive.canonical.com trusty/partner i386 Packages [6285 B]
Get:21 http://archive.canonical.com trusty/partner Translation-en [4593 B]
Ign https://private-ppa.launchpad.net trusty InRelease
Ign https://private-ppa.launchpad.net trusty InRelease
Get:22 http://security.ubuntu.com trusty-security/restricted Sources [4064 B]
Get:23 http://security.ubuntu.com trusty-security/universe Sources [38.0 kB]
Get:24 http://security.ubuntu.com trusty-security/multiverse Sources [2760 B]
Get:25 http://us.archive.ubuntu.com trusty-updates/restricted Sources [5360 B]
Get:26 http://security.ubuntu.com trusty-security/main amd64 Packages [511 kB]
Get:27 http://us.archive.ubuntu.com trusty-updates/universe Sources [160 kB]
Ign https://private-ppa.launchpad.net trusty/main Translation-en
Get:28 http://us.archive.ubuntu.com trusty-updates/multiverse Sources [7137 B]
Ign https://private-ppa.launchpad.net trusty/main Translation-en
Get:29 http://us.archive.ubuntu.com trusty-updates/main amd64 Packages [879 kB]
Get:30 http://security.ubuntu.com trusty-security/restricted amd64 Packages [13.0 kB]
Get:31 http://security.ubuntu.com trusty-security/universe amd64 Packages [130 kB]
Get:32 http://security.ubuntu.com trusty-security/multiverse amd64 Packages [4990 B]
Get:33 http://security.ubuntu.com trusty-security/main i386 Packages [477 kB]
Get:34 http://us.archive.ubuntu.com trusty-updates/restricted amd64 Packages [15.9 kB]
Get:35 http://us.archive.ubuntu.com trusty-updates/universe amd64 Packages [367 kB]
Get:36 http://us.archive.ubuntu.com trusty-updates/multiverse amd64 Packages [14.8 kB]
Get:37 http://us.archive.ubuntu.com trusty-updates/main i386 Packages [840 kB]
Get:38 http://security.ubuntu.com trusty-security/restricted i386 Packages [12.7 kB]
Get:39 http://security.ubuntu.com trusty-security/universe i386 Packages [131 kB]
Get:40 http://security.ubuntu.com trusty-security/multiverse i386 Packages [5178 B]
Get:41 http://security.ubuntu.com trusty-security/main Translation-en [282 kB]
Get:42 http://us.archive.ubuntu.com trusty-updates/restricted i386 Packages [15.6 kB]
Get:43 http://us.archive.ubuntu.com trusty-updates/universe i386 Packages [369 kB]
Get:44 http://security.ubuntu.com trusty-security/multiverse Translation-en [2570 B]
Get:45 http://security.ubuntu.com trusty-security/restricted Translation-en [3206 B]
Get:46 http://security.ubuntu.com trusty-security/universe Translation-en [77.2 kB]
Get:47 http://us.archive.ubuntu.com trusty-updates/multiverse i386 Packages [15.2 kB]
Get:48 http://us.archive.ubuntu.com trusty-updates/main Translation-en [423 kB]
Get:49 http://us.archive.ubuntu.com trusty-updates/multiverse Translation-en [7661 B]
Get:50 http://us.archive.ubuntu.com trusty-updates/restricted Translation-en [3699 B]
Get:51 http://us.archive.ubuntu.com trusty-updates/universe Translation-en [193 kB]
Get:52 http://us.archive.ubuntu.com trusty Release [58.5 kB]
Get:53 http://us.archive.ubuntu.com trusty/main Sources [1064 kB]
Get:54 http://us.archive.ubuntu.com trusty/restricted Sources [5433 B]
Get:55 http://us.archive.ubuntu.com trusty/universe Sources [6399 kB]
Get:56 http://us.archive.ubuntu.com trusty/multiverse Sources [174 kB]
Get:57 http://us.archive.ubuntu.com trusty/main amd64 Packages [1350 kB]
Get:58 http://us.archive.ubuntu.com trusty/restricted amd64 Packages [13.0 kB]
Get:59 http://us.archive.ubuntu.com trusty/universe amd64 Packages [5859 kB]
Get:60 http://us.archive.ubuntu.com trusty/multiverse amd64 Packages [132 kB]
Get:61 http://us.archive.ubuntu.com trusty/main i386 Packages [1348 kB]
Get:62 http://us.archive.ubuntu.com trusty/restricted i386 Packages [13.4 kB]
Get:63 http://us.archive.ubuntu.com trusty/universe i386 Packages [5866 kB]
Get:64 http://us.archive.ubuntu.com trusty/multiverse i386 Packages [134 kB]
Get:65 http://us.archive.ubuntu.com trusty/main Translation-en [762 kB]
Get:66 http://us.archive.ubuntu.com trusty/multiverse Translation-en [102 kB]
Get:67 http://us.archive.ubuntu.com trusty/restricted Translation-en [3457 B]
Get:68 http://us.archive.ubuntu.com trusty/universe Translation-en [4089 kB]
Fetched 33.1 MB in 8min 47s (62.8 kB/s)
Reading package lists... Done
stan@Roo:~$ LANG=C;sudo apt-get update -o APT::Cache-Limit=100000000 && sudo apt-get dist-upgrade
Ign http://us.archive.ubuntu.com trusty InRelease
Hit http://us.archive.ubuntu.com trusty-updates InRelease
Hit http://security.ubuntu.com trusty-security InRelease
Ign http://ppa.launchpad.net trusty InRelease
Ign http://extras.ubuntu.com trusty InRelease
Hit http://us.archive.ubuntu.com trusty Release.gpg
Hit http://ppa.launchpad.net trusty Release.gpg
Hit http://extras.ubuntu.com trusty Release.gpg
Hit http://us.archive.ubuntu.com trusty-updates/main Sources
Hit http://security.ubuntu.com trusty-security/main Sources
Hit http://us.archive.ubuntu.com trusty-updates/restricted Sources
Hit http://ppa.launchpad.net trusty Release
Hit http://extras.ubuntu.com trusty Release
Hit http://us.archive.ubuntu.com trusty-updates/universe Sources
Ign http://archive.canonical.com trusty InRelease
Hit http://security.ubuntu.com trusty-security/restricted Sources
Hit http://ppa.launchpad.net trusty/main amd64 Packages
Hit http://extras.ubuntu.com trusty/main Sources
Hit http://archive.canonical.com trusty Release.gpg
Hit http://security.ubuntu.com trusty-security/universe Sources
Hit http://ppa.launchpad.net trusty/main i386 Packages
Hit http://extras.ubuntu.com trusty/main amd64 Packages
Hit http://archive.canonical.com trusty Release
Hit http://security.ubuntu.com trusty-security/multiverse Sources
Hit http://ppa.launchpad.net trusty/main Translation-en
Hit http://extras.ubuntu.com trusty/main i386 Packages
Hit http://security.ubuntu.com trusty-security/main amd64 Packages
Hit http://archive.canonical.com trusty/partner Sources
Hit http://us.archive.ubuntu.com trusty-updates/multiverse Sources
Hit http://archive.canonical.com trusty/partner amd64 Packages
Hit http://security.ubuntu.com trusty-security/restricted amd64 Packages
Hit http://us.archive.ubuntu.com trusty-updates/main amd64 Packages
Hit http://archive.canonical.com trusty/partner i386 Packages
Hit http://security.ubuntu.com trusty-security/universe amd64 Packages
Hit http://archive.canonical.com trusty/partner Translation-en
Hit http://security.ubuntu.com trusty-security/multiverse amd64 Packages
Hit http://us.archive.ubuntu.com trusty-updates/restricted amd64 Packages
Ign https://private-ppa.launchpad.net trusty InRelease
Hit http://us.archive.ubuntu.com trusty-updates/universe amd64 Packages
Ign http://extras.ubuntu.com trusty/main Translation-en
Hit http://security.ubuntu.com trusty-security/main i386 Packages
Ign https://private-ppa.launchpad.net trusty InRelease
Hit http://us.archive.ubuntu.com trusty-updates/multiverse amd64 Packages
Hit http://security.ubuntu.com trusty-security/restricted i386 Packages
Hit https://private-ppa.launchpad.net trusty Release.gpg
Hit http://us.archive.ubuntu.com trusty-updates/main i386 Packages
Hit http://us.archive.ubuntu.com trusty-updates/restricted i386 Packages
Hit http://security.ubuntu.com trusty-security/universe i386 Packages
Hit https://private-ppa.launchpad.net trusty Release.gpg
Hit http://us.archive.ubuntu.com trusty-updates/universe i386 Packages
Hit http://us.archive.ubuntu.com trusty-updates/multiverse i386 Packages
Hit http://security.ubuntu.com trusty-security/multiverse i386 Packages
Hit http://us.archive.ubuntu.com trusty-updates/main Translation-en
Hit http://security.ubuntu.com trusty-security/main Translation-en
Hit http://us.archive.ubuntu.com trusty-updates/multiverse Translation-en
Hit http://us.archive.ubuntu.com trusty-updates/restricted Translation-en
Hit http://security.ubuntu.com trusty-security/multiverse Translation-en
Hit http://security.ubuntu.com trusty-security/restricted Translation-en
Hit http://us.archive.ubuntu.com trusty-updates/universe Translation-en
Hit http://us.archive.ubuntu.com trusty Release
Hit http://security.ubuntu.com trusty-security/universe Translation-en
Hit http://us.archive.ubuntu.com trusty/main Sources
Hit http://us.archive.ubuntu.com trusty/restricted Sources
Hit http://us.archive.ubuntu.com trusty/universe Sources
Hit http://us.archive.ubuntu.com trusty/multiverse Sources
Hit http://us.archive.ubuntu.com trusty/main amd64 Packages
Hit https://private-ppa.launchpad.net trusty Release
Hit http://us.archive.ubuntu.com trusty/restricted amd64 Packages
Hit http://us.archive.ubuntu.com trusty/universe amd64 Packages
Hit https://private-ppa.launchpad.net trusty Release
Hit https://private-ppa.launchpad.net trusty/main amd64 Packages
Hit http://us.archive.ubuntu.com trusty/multiverse amd64 Packages
Hit https://private-ppa.launchpad.net trusty/main i386 Packages
Hit http://us.archive.ubuntu.com trusty/main i386 Packages
Hit http://us.archive.ubuntu.com trusty/restricted i386 Packages
Hit http://us.archive.ubuntu.com trusty/universe i386 Packages
Hit http://us.archive.ubuntu.com trusty/multiverse i386 Packages
Hit https://private-ppa.launchpad.net trusty/main amd64 Packages
Hit http://us.archive.ubuntu.com trusty/main Translation-en
Hit https://private-ppa.launchpad.net trusty/main i386 Packages
Hit http://us.archive.ubuntu.com trusty/multiverse Translation-en
Hit http://us.archive.ubuntu.com trusty/restricted Translation-en
Hit http://us.archive.ubuntu.com trusty/universe Translation-en
Ign https://private-ppa.launchpad.net trusty/main Translation-en
Ign https://private-ppa.launchpad.net trusty/main Translation-en
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
The following packages will be upgraded:
  avahi-autoipd avahi-daemon avahi-utils libavahi-client3
  libavahi-client3:i386 libavahi-common-data libavahi-common-data:i386
  libavahi-common3 libavahi-common3:i386 libavahi-core7 libavahi-glib1
  libavahi-gobject0
12 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
Need to get 360 kB of archives.
After this operation, 3072 B of additional disk space will be used.
Do you want to continue? [Y/n] n
Abort.
stan@Roo:~$ LANG=C;sudo apt-get update -o APT::Cache-Limit=100000000 && sudo apt-get dist-upgrade
Ign http://us.archive.ubuntu.com trusty InRelease
Ign http://archive.canonical.com trusty InRelease
Ign http://ppa.launchpad.net trusty InRelease
Ign http://extras.ubuntu.com trusty InRelease
Hit http://security.ubuntu.com trusty-security InRelease
Hit http://archive.canonical.com trusty Release.gpg
Hit http://extras.ubuntu.com trusty Release.gpg
Hit http://ppa.launchpad.net trusty Release.gpg
Hit http://security.ubuntu.com trusty-security/main Sources
Hit http://archive.canonical.com trusty Release
Hit http://ppa.launchpad.net trusty Release
Hit http://security.ubuntu.com trusty-security/restricted Sources
Hit http://archive.canonical.com trusty/partner Sources
Hit http://ppa.launchpad.net trusty/main amd64 Packages
Hit http://security.ubuntu.com trusty-security/universe Sources
Hit http://archive.canonical.com trusty/partner amd64 Packages
Hit http://ppa.launchpad.net trusty/main i386 Packages
Hit http://security.ubuntu.com trusty-security/multiverse Sources
Hit http://archive.canonical.com trusty/partner i386 Packages
Hit http://ppa.launchpad.net trusty/main Translation-en
Hit http://us.archive.ubuntu.com trusty-updates InRelease
Hit http://security.ubuntu.com trusty-security/main amd64 Packages
Hit http://archive.canonical.com trusty/partner Translation-en
Hit http://us.archive.ubuntu.com trusty Release.gpg
Hit http://extras.ubuntu.com trusty Release
Hit http://security.ubuntu.com trusty-security/restricted amd64 Packages
Hit http://us.archive.ubuntu.com trusty-updates/main Sources
Hit http://extras.ubuntu.com trusty/main Sources
Hit http://us.archive.ubuntu.com trusty-updates/restricted Sources
Hit http://security.ubuntu.com trusty-security/universe amd64 Packages
Hit http://us.archive.ubuntu.com trusty-updates/universe Sources
Hit http://extras.ubuntu.com trusty/main amd64 Packages
Hit http://us.archive.ubuntu.com trusty-updates/multiverse Sources
Hit http://security.ubuntu.com trusty-security/multiverse amd64 Packages
Hit http://extras.ubuntu.com trusty/main i386 Packages
Hit http://us.archive.ubuntu.com trusty-updates/main amd64 Packages
Hit http://security.ubuntu.com trusty-security/main i386 Packages
Hit http://us.archive.ubuntu.com trusty-updates/restricted amd64 Packages
Hit http://us.archive.ubuntu.com trusty-updates/universe amd64 Packages
Hit http://security.ubuntu.com trusty-security/restricted i386 Packages
Hit http://us.archive.ubuntu.com trusty-updates/multiverse amd64 Packages
Hit http://security.ubuntu.com trusty-security/universe i386 Packages
Hit http://us.archive.ubuntu.com trusty-updates/main i386 Packages
Hit http://us.archive.ubuntu.com trusty-updates/restricted i386 Packages
Hit http://security.ubuntu.com trusty-security/multiverse i386 Packages
Hit http://us.archive.ubuntu.com trusty-updates/universe i386 Packages
Hit http://security.ubuntu.com trusty-security/main Translation-en
Hit http://us.archive.ubuntu.com trusty-updates/multiverse i386 Packages
Ign http://extras.ubuntu.com trusty/main Translation-en
Hit http://us.archive.ubuntu.com trusty-updates/main Translation-en
Hit http://security.ubuntu.com trusty-security/multiverse Translation-en
Hit http://us.archive.ubuntu.com trusty-updates/multiverse Translation-en
Hit http://security.ubuntu.com trusty-security/restricted Translation-en
Hit http://us.archive.ubuntu.com trusty-updates/restricted Translation-en
Hit http://security.ubuntu.com trusty-security/universe Translation-en
Hit http://us.archive.ubuntu.com trusty-updates/universe Translation-en
Hit http://us.archive.ubuntu.com trusty Release
Hit http://us.archive.ubuntu.com trusty/main Sources
Ign https://private-ppa.launchpad.net trusty InRelease
Hit http://us.archive.ubuntu.com trusty/restricted Sources
Hit http://us.archive.ubuntu.com trusty/universe Sources
Ign https://private-ppa.launchpad.net trusty InRelease
Hit http://us.archive.ubuntu.com trusty/multiverse Sources
Hit https://private-ppa.launchpad.net trusty Release.gpg
Hit http://us.archive.ubuntu.com trusty/main amd64 Packages
Hit http://us.archive.ubuntu.com trusty/restricted amd64 Packages
Hit https://private-ppa.launchpad.net trusty Release.gpg
Hit http://us.archive.ubuntu.com trusty/universe amd64 Packages
Hit http://us.archive.ubuntu.com trusty/multiverse amd64 Packages
Hit https://private-ppa.launchpad.net trusty Release
Hit http://us.archive.ubuntu.com trusty/main i386 Packages
Hit https://private-ppa.launchpad.net trusty Release
Hit http://us.archive.ubuntu.com trusty/restricted i386 Packages
Hit http://us.archive.ubuntu.com trusty/universe i386 Packages
Hit https://private-ppa.launchpad.net trusty/main amd64 Packages
Hit http://us.archive.ubuntu.com trusty/multiverse i386 Packages
Hit https://private-ppa.launchpad.net trusty/main i386 Packages
Hit http://us.archive.ubuntu.com trusty/main Translation-en
Hit http://us.archive.ubuntu.com trusty/multiverse Translation-en
Hit http://us.archive.ubuntu.com trusty/restricted Translation-en
Hit https://private-ppa.launchpad.net trusty/main amd64 Packages
Hit http://us.archive.ubuntu.com trusty/universe Translation-en
Hit https://private-ppa.launchpad.net trusty/main i386 Packages
Ign https://private-ppa.launchpad.net trusty/main Translation-en
Ign https://private-ppa.launchpad.net trusty/main Translation-en
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
The following packages will be upgraded:
  avahi-autoipd avahi-daemon avahi-utils libavahi-client3
  libavahi-client3:i386 libavahi-common-data libavahi-common-data:i386
  libavahi-common3 libavahi-common3:i386 libavahi-core7 libavahi-glib1
  libavahi-gobject0
12 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
Need to get 360 kB of archives.
After this operation, 3072 B of additional disk space will be used.
Do you want to continue? [Y/n] y
Abort.
stan@Roo:~$ sudo dpkg --audit

I hope this reports helps to find the problem.

Thank you.

Revision history for this message
Manfred Hampl (m-hampl) said :
#5

Try the command

sudo apt-get --yes dist-upgrade

and copy/paste the output.

Revision history for this message
davidzaq1 (david3a9x) said :
#6

Hello,

Here is the output of the above command.

$ sudo apt-get --yes dist-upgrade
[sudo] password for stan:
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

Thank you

Revision history for this message
davidzaq1 (david3a9x) said :
#7

I also did sudo apt-get dist-upgrade and got the same results as in post #6

Thank you,

Revision history for this message
Manfred Hampl (m-hampl) said :
#8

Ok. Your system seems now to be up-to-date on Ubuntu 14.04.

Can you tell us the name of the program/package that is causing these "Ubuntu has experienced a serious problem" messages?

Do you still want to upgrade to 16.04?
Maybe the better advice is to create backup copies of your private files and special settings to another device and perform a new installation of Ubuntu 16.04.1 and then restore the files. This might be the easiest was to resolve your recurring problems.

Revision history for this message
davidzaq1 (david3a9x) said :
#9

I don't know what is causing the system problem. I only receive the error notice and it asks me to report it.
Yes, I would like to upgrade to 16.04. I mean this version is working ok. I just don't know how much longer it will be supported.
If all the bugs are worked out of 16.04 I can upgrade. If not, I guess I can keep this version until it is not supported any longer.

Revision history for this message
Manfred Hampl (m-hampl) said :
#10

1. If you get the error pop-up, the details in the box will name the package.

2. Ubuntu 14.04 will be supported until April 2019, see https://wiki.ubuntu.com/Releases

3. You can initiate the upgrade to 16.04 either by using update-manager, or by using the terminal command "do-release-upgrade".

Revision history for this message
davidzaq1 (david3a9x) said :
#11

Hello,

Well I tried the command above and it did not do anything.l I updated the software ran the apt-update and the apt-upgraded and the the above command but if found no new releases.

Here is the output. I hope you can figure out what the problem is.

$ sudo apt-get update
[sudo] password for stan:
Ign http://us.archive.ubuntu.com trusty InRelease
Get:1 http://security.ubuntu.com trusty-security InRelease [65.9 kB]
Ign http://extras.ubuntu.com trusty InRelease
Ign http://archive.canonical.com trusty InRelease
Get:2 http://us.archive.ubuntu.com trusty-updates InRelease [65.9 kB]
Ign http://ppa.launchpad.net trusty InRelease
Hit http://archive.canonical.com trusty Release.gpg
Hit http://ppa.launchpad.net trusty Release.gpg
Hit http://archive.canonical.com trusty Release
Hit http://ppa.launchpad.net trusty Release
Hit http://archive.canonical.com trusty/partner Sources
Get:3 http://extras.ubuntu.com trusty Release.gpg [72 B]
Hit http://ppa.launchpad.net trusty/main amd64 Packages
Hit http://us.archive.ubuntu.com trusty Release.gpg
Get:4 http://us.archive.ubuntu.com trusty-updates/main Sources [379 kB]
Hit http://extras.ubuntu.com trusty Release
Hit http://archive.canonical.com trusty/partner amd64 Packages
Hit http://ppa.launchpad.net trusty/main i386 Packages
Hit http://archive.canonical.com trusty/partner i386 Packages
Hit http://ppa.launchpad.net trusty/main Translation-en
Hit http://extras.ubuntu.com trusty/main Sources
Hit http://archive.canonical.com trusty/partner Translation-en
Hit http://extras.ubuntu.com trusty/main amd64 Packages
Hit http://extras.ubuntu.com trusty/main i386 Packages
Get:5 http://security.ubuntu.com trusty-security/main Sources [118 kB]
Ign https://private-ppa.launchpad.net trusty InRelease
Ign http://extras.ubuntu.com trusty/main Translation-en_US
Ign https://private-ppa.launchpad.net trusty InRelease
Ign http://extras.ubuntu.com trusty/main Translation-en
Hit https://private-ppa.launchpad.net trusty Release.gpg
Hit https://private-ppa.launchpad.net trusty Release.gpg
Get:6 http://us.archive.ubuntu.com trusty-updates/restricted Sources [5,360 B]
Hit https://private-ppa.launchpad.net trusty Release
Get:7 http://us.archive.ubuntu.com trusty-updates/universe Sources [160 kB]
Get:8 http://security.ubuntu.com trusty-security/restricted Sources [4,064 B]
Hit https://private-ppa.launchpad.net trusty Release
Get:9 http://security.ubuntu.com trusty-security/universe Sources [38.0 kB]
Hit https://private-ppa.launchpad.net trusty/main amd64 Packages
Hit https://private-ppa.launchpad.net trusty/main i386 Packages
Hit https://private-ppa.launchpad.net trusty/main amd64 Packages
Get:10 http://us.archive.ubuntu.com trusty-updates/multiverse Sources [7,137 B]
Get:11 http://us.archive.ubuntu.com trusty-updates/main amd64 Packages [884 kB]
Hit https://private-ppa.launchpad.net trusty/main i386 Packages
Get:12 http://security.ubuntu.com trusty-security/multiverse Sources [2,760 B]
Get:13 http://security.ubuntu.com trusty-security/main amd64 Packages [514 kB]
Ign https://private-ppa.launchpad.net trusty/main Translation-en_US
Ign https://private-ppa.launchpad.net trusty/main Translation-en
Ign https://private-ppa.launchpad.net trusty/main Translation-en_US
Ign https://private-ppa.launchpad.net trusty/main Translation-en
Get:14 http://us.archive.ubuntu.com trusty-updates/restricted amd64 Packages [15.9 kB]
Get:15 http://us.archive.ubuntu.com trusty-updates/universe amd64 Packages [368 kB]
Get:16 http://security.ubuntu.com trusty-security/restricted amd64 Packages [13.0 kB]
Get:17 http://security.ubuntu.com trusty-security/universe amd64 Packages [130 kB]
Get:18 http://us.archive.ubuntu.com trusty-updates/multiverse amd64 Packages [14.8 kB]
Get:19 http://security.ubuntu.com trusty-security/multiverse amd64 Packages [4,990 B]
Get:20 http://us.archive.ubuntu.com trusty-updates/main i386 Packages [845 kB]
Get:21 http://security.ubuntu.com trusty-security/main i386 Packages [480 kB]
Get:22 http://security.ubuntu.com trusty-security/restricted i386 Packages [12.7 kB]
Get:23 http://security.ubuntu.com trusty-security/universe i386 Packages [131 kB]
Get:24 http://security.ubuntu.com trusty-security/multiverse i386 Packages [5,178 B]
Get:25 http://security.ubuntu.com trusty-security/main Translation-en [283 kB]
Get:26 http://us.archive.ubuntu.com trusty-updates/restricted i386 Packages [15.6 kB]
Get:27 http://us.archive.ubuntu.com trusty-updates/universe i386 Packages [369 kB]
Get:28 http://security.ubuntu.com trusty-security/multiverse Translation-en [2,570 B]
Get:29 http://security.ubuntu.com trusty-security/restricted Translation-en [3,206 B]
Get:30 http://security.ubuntu.com trusty-security/universe Translation-en [77.2 kB]
Get:31 http://us.archive.ubuntu.com trusty-updates/multiverse i386 Packages [15.2 kB]
Get:32 http://us.archive.ubuntu.com trusty-updates/main Translation-en [427 kB]
Get:33 http://us.archive.ubuntu.com trusty-updates/multiverse Translation-en [7,661 B]
Get:34 http://us.archive.ubuntu.com trusty-updates/restricted Translation-en [3,699 B]
Get:35 http://us.archive.ubuntu.com trusty-updates/universe Translation-en [193 kB]
Hit http://us.archive.ubuntu.com trusty Release
Hit http://us.archive.ubuntu.com trusty/main Sources
Hit http://us.archive.ubuntu.com trusty/restricted Sources
Hit http://us.archive.ubuntu.com trusty/universe Sources
Hit http://us.archive.ubuntu.com trusty/multiverse Sources
Hit http://us.archive.ubuntu.com trusty/main amd64 Packages
Hit http://us.archive.ubuntu.com trusty/restricted amd64 Packages
Hit http://us.archive.ubuntu.com trusty/universe amd64 Packages
Hit http://us.archive.ubuntu.com trusty/multiverse amd64 Packages
Hit http://us.archive.ubuntu.com trusty/main i386 Packages
Hit http://us.archive.ubuntu.com trusty/restricted i386 Packages
Hit http://us.archive.ubuntu.com trusty/universe i386 Packages
Hit http://us.archive.ubuntu.com trusty/multiverse i386 Packages
Hit http://us.archive.ubuntu.com trusty/main Translation-en
Hit http://us.archive.ubuntu.com trusty/multiverse Translation-en
Hit http://us.archive.ubuntu.com trusty/restricted Translation-en
Hit http://us.archive.ubuntu.com trusty/universe Translation-en
Ign http://us.archive.ubuntu.com trusty/main Translation-en_US
Ign http://us.archive.ubuntu.com trusty/multiverse Translation-en_US
Ign http://us.archive.ubuntu.com trusty/restricted Translation-en_US
Ign http://us.archive.ubuntu.com trusty/universe Translation-en_US
Fetched 5,662 kB in 57s (98.6 kB/s)
Reading package lists... Done
stan@Roo:~$ sudo apt-get upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
stan@Roo:~$ sudo do-release-upgrade
Checking for a new Ubuntu release
No new release found

Thank you

Revision history for this message
Manfred Hampl (m-hampl) said :
#12

What is the output of

cat /etc/update-manager/release-upgrades
lsb_release -crid

Revision history for this message
davidzaq1 (david3a9x) said :
#13

Here is the result from above command,

$ cat /etc/update-manager/release-upgrades
# Default behavior for the release upgrader.

[DEFAULT]
# Default prompting behavior, valid options:
#
# never - Never check for a new release.
# normal - Check to see if a new release is available. If more than one new
# release is found, the release upgrader will attempt to upgrade to
# the release that immediately succeeds the currently-running
# release.
# lts - Check to see if a new LTS release is available. The upgrader
# will attempt to upgrade to the first LTS release available after
# the currently-running one. Note that this option should not be
# used if the currently-running release is not itself an LTS
# release, since in that case the upgrader won't be able to
# determine if a newer release is available.
Prompt=lts

Thank you,

Revision history for this message
davidzaq1 (david3a9x) said :
#14

Do not need this answered, Thank you

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#15

Please mark as solved

Revision history for this message
davidzaq1 (david3a9x) said :
#16

My problem is not solved though. I really cannot mark it as solved.

Revision history for this message
Manfred Hampl (m-hampl) said :
#17

What is the status of this problem?

Previously you wrote "Do not need this answered, Thank you", but your last message tells "My problem is not solved".

Revision history for this message
davidzaq1 (david3a9x) said :
#18

At the moment part of the problem I listed at the beginning is still present.
If I run the software updater or if it shows up and tells me there is available software, I update the system. At the end of the update, I receive the message, "your software is up to date however there is a newer version available. Would you like to upgrade?"

I click upgrade, enter in my password but the update just goes away and never updates.

I am wondering why this tells me there is an upgrade available but it won't upgrade.
I did a little research on the internet. Some people say, because 16.04 is completely different and uncompatible software in ti, you cannot do a upgrade through the software center or terminal.

Is this true?

Thank you

Revision history for this message
Manfred Hampl (m-hampl) said :
#19

For an attempt to find the root cause of your problem, what is the output of

ls -l /var/log/dist-upgrade

Revision history for this message
davidzaq1 (david3a9x) said :
#20

Here is the output of the command above.

~$ ls -l /var/log/dist-upgrade
total 0

Thank you

Revision history for this message
Manfred Hampl (m-hampl) said :
#21

Sorry, but I do not understand why your system would tell that a new release is available and then cannot start the upgrade.

Taking all your problems into account, in my opinion the best solution for you probably is a new installation from scratch with Ubuntu 16.04.

Revision history for this message
davidzaq1 (david3a9x) said :
#22

Ok, I agree with you on this one.

I have one problem though. Once I put in the live installation disk, how can I get the computer online?

I do not have a hard wire.

When I installed 14.04, I had to go into settings, into the software/updates folder and look at additional drivers and then
select my wireless driver and then once the driver was in, I could update the system.

Does 16.04 have this same capability?

Thank you,

Revision history for this message
Manfred Hampl (m-hampl) said :
#23

The drivers for several commonly used wireless devices are provided in the installation kit.
I suggest that you boot the installer kit in the 'Try Ubuntu without installing' mode and test whether your wireless is working or not.

Revision history for this message
davidzaq1 (david3a9x) said :
#24

Ok, Great thank you!!!