Adobe Flash Player doesn't work

What Web browser are you using please?

Sorry, should have said. I'm using Firefox web browser.

Adobe Flash Player is shown on Ubuntu Software Centre as being installed

On 28/07/16 16:57, actionparsnip wrote:
> Your question #306383 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/306383
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> What Web browser are you using please?
>

What is the output of:

lsb_release -a; uname -a; dpkg -l | egrep 'flash|gnash|swf|spark'

Thanks

peter@peter-desktop:~$ lsb_release -a; uname -a; dpgk -l | egrep
'flash|gnash|swf|spark'
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 14.04.4 LTS
Release: 14.04
Codename: trusty
Linux peter-desktop 3.13.0-92-generic #139-Ubuntu SMP Tue Jun 28
20:42:26 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
No command 'dpgk' found, did you mean:
  Command 'dpkg' from package 'dpkg' (main)
dpgk: command not found
peter@peter-desktop:~$

On 28/07/16 19:33, actionparsnip wrote:
> Your question #306383 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/306383
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> What is the output of:
>
> lsb_release -a; uname -a; dpkg -l | egrep 'flash|gnash|swf|spark'
>
> Thanks
>

dpkg -l | egrep 'flash|gnash|swf|spark'

Not:

dpgk -l | egrep 'flash|gnash|swf|spark'

Which you ran. If you copy and paste the command, you are less likely to botch it

Looking through this question I realise I made an input error, typing
dpgk instead of dpkg. Sorry about that. I ran the command again with
the following result.

peter@peter-desktop:~$ lsb_release -a; uname -a; dpkg -l | egrep |
'flash|gnash|swf|spark'
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 14.04.4 LTS
Release: 14.04
Codename: trusty
Linux peter-desktop 3.13.0-92-generic #139-Ubuntu SMP Tue Jun 28
20:42:26 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
Usage: egrep [OPTION]... PATTERN [FILE]...
Try 'egrep --help' for more information.
flash|gnash|swf|spark: command not found
peter@peter-desktop:~$

On 29/07/16 11:02, peter ratcliffe wrote:
> Your question #306383 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/306383
>
> Status: Needs information => Open
>
> You gave more information on the question:
> peter@peter-desktop:~$ lsb_release -a; uname -a; dpgk -l | egrep
> 'flash|gnash|swf|spark'
> No LSB modules are available.
> Distributor ID: Ubuntu
> Description: Ubuntu 14.04.4 LTS
> Release: 14.04
> Codename: trusty
> Linux peter-desktop 3.13.0-92-generic #139-Ubuntu SMP Tue Jun 28
> 20:42:26 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
> No command 'dpgk' found, did you mean:
> Command 'dpkg' from package 'dpkg' (main)
> dpgk: command not found
> peter@peter-desktop:~$
>
>
> On 28/07/16 19:33, actionparsnip wrote:
>> Your question #306383 on Ubuntu changed:
>> https://answers.launchpad.net/ubuntu/+question/306383
>>
>> Status: Open => Needs information
>>
>> actionparsnip requested more information:
>> What is the output of:
>>
>> lsb_release -a; uname -a; dpkg -l | egrep 'flash|gnash|swf|spark'
>>
>> Thanks
>>

You mistyped the command again.
Why don't you use copy and paste?

Sorry, again. My 80 year old brain doesn't work as well as it used to.

Try Again, using copy & paste. I didn't know I could do that until you
said.

peter@peter-desktop:~$ lsb_release -a; uname -a; dpkg -l | egrep
'flash|gnash|swf|spark'
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 14.04.4 LTS
Release: 14.04
Codename: trusty
Linux peter-desktop 3.13.0-92-generic #139-Ubuntu SMP Tue Jun 28
20:42:26 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
ii flashplugin-installer
11.2.202.632ubuntu0.14.04.1 amd64 Adobe Flash
Player plugin installer
peter@peter-desktop:~$

On 29/07/16 22:52, Manfred Hampl wrote:
> Your question #306383 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/306383
>
> Status: Open => Needs information
>
> Manfred Hampl requested more information:
> You mistyped the command again.
> Why don't you use copy and paste?
>

If you try opening the web page
http://www.adobe.com/software/flash/about/
do you see an animation, and the information that the flash payer is installed? If yes, which version?

Clicking on the web page in your e-mail brings up a bouncing square ball
and a panel which says:

Version information

You have version

11,2,202,632 installed

Since we last spoke I have upgraded to 16.04 LTS. For info I ran your
lsb command again and got;

peter@peter-desktop:~$ lsb_release -a; uname -a; dpkg -l | egrep
'flash|gnash|swf|spark'
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 16.04.1 LTS
Release: 16.04
Codename: xenial
Linux peter-desktop 4.4.0-31-generic #50-Ubuntu SMP Wed Jul 13 00:07:12
UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
ii flashplugin-installer 11.2.202.632ubuntu0.16.04.1 amd64 Adobe
Flash Player plugin installer
peter@peter-desktop:~$

On 30/07/16 13:37, Manfred Hampl wrote:
> Your question #306383 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/306383
>
> Status: Open => Needs information
>
> Manfred Hampl requested more information:
> If you try opening the web page
> http://www.adobe.com/software/flash/about/
> do you see an animation, and the information that the flash payer is installed? If yes, which version?
>

sudo apt-get --purge remove flashplugin-installer

Enable the partner repository and install the

adobe-flashplugin

package. Adobe hates Linux. You may want to switch to Google Chrome which has flash built in and works great.

Thanks again. I don't understand "Enable the partner repository and
install the adobe-flashplugin". Better to ask first than make a mess later.

On 31/07/16 10:22, actionparsnip wrote:
> Your question #306383 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/306383
>
> Status: Open => Answered
>
> actionparsnip proposed the following answer:
> sudo apt-get --purge remove flashplugin-installer
>
> Enable the partner repository and install the
>
> adobe-flashplugin
>
> package. Adobe hates Linux. You may want to switch to Google Chrome
> which has flash built in and works great.
>

1. Adobe does not provide a updated version of flashplayer for Firefox on Linux any more. They only publish bug fixes to version 11.2.202.* (the version that you apparently have already installed).

2. If an application or web page needs a higher version of the flash player (current version for other platforms is 22.0.0.*) then you cannot use Firefox, but you should try the Google chrome (or chromium) web browser.

3. To install the adobe flash-plugin package from the partner repository you have to enable the "canonical partner" repository as one of the sources. You might have that already.

What is the output of
apt-cache policy adobe-flashplugin

peter@peter-desktop:~$ apt-cache policy adobe-flashplugin
adobe-flashplugin:
   Installed: (none)
   Candidate: (none)
   Version table:
peter@peter-desktop:~$

On 31/07/16 14:42, Manfred Hampl wrote:
> Your question #306383 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/306383
>
> Status: Open => Needs information
>
> Manfred Hampl requested more information:
> 1. Adobe does not provide a updated version of flashplayer for Firefox
> on Linux any more. They only publish bug fixes to version 11.2.202.*
> (the version that you apparently have already installed).
>
> 2. If an application or web page needs a higher version of the flash
> player (current version for other platforms is 22.0.0.*) then you cannot
> use Firefox, but you should try the Google chrome (or chromium) web
> browser.
>
> 3. To install the adobe flash-plugin package from the partner repository
> you have to enable the "canonical partner" repository as one of the
> sources. You might have that already.
>
> What is the output of
> apt-cache policy adobe-flashplugin
>

What is the output of

grep partner /etc/apt/sources.list /etc/apt/sources.list.d/*.list

peter@peter-desktop:~$ grep partner /etc/apt/sources.list
/etc/apt/sources.list.d/*.list
/etc/apt/sources.list:## 'partner' repository.
/etc/apt/sources.list:# deb http://archive.canonical.com/ubuntu trusty
partner
/etc/apt/sources.list:# deb-src http://archive.canonical.com/ubuntu
trusty partner
peter@peter-desktop:~$

On 31/07/16 15:08, Manfred Hampl wrote:
> grep partner/etc/apt/sources.list /etc/apt/sources.list.d/*.list

Open a terminal window and issue the command

sudo gedit /etc/apt/sources.list

in the editor window that opens after providing the password scroll down and search for the lines that contain "partner"

Change the line
# deb http://archive.canonical.com/ubuntu trusty partner
into
deb http://archive.canonical.com/ubuntu xenial partner
(remove the hash sign at the beginning and replace trusty by xenial).
Save the file and close the editor. Then issue the commands

sudo apt-get update
sudo apt.get install adobe-flashplugin

I found the line

# deb http://archive.canonical.com/ubuntu trusty partner

and changed it to

deb http://archive.canonical.com/ubuntu xenial partner

followed by the two commands given by you. The terminal came up with this;

peter@peter-desktop:~$ sudo gedit /etc/apt/sources.list
[sudo] password for peter:

(gedit:4796): Gtk-WARNING **: Calling Inhibit failed:
GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name
org.gnome.SessionManager was not provided by any .service files

** (gedit:4796): WARNING **: Set document metadata failed: Setting
attribute metadata::gedit-spell-enabled not supported

** (gedit:4796): WARNING **: Set document metadata failed: Setting
attribute metadata::gedit-encoding not supported

** (gedit:4796): WARNING **: Set document metadata failed: Setting
attribute metadata::gedit-position not supported
peter@peter-desktop:~$
peter@peter-desktop:~$ sudo apt-get update
Hit:1 http://gb.archive.ubuntu.com/ubuntu xenial InRelease
Hit:2 http://security.ubuntu.com/ubuntu xenial-security InRelease
Get:3 http://archive.canonical.com/ubuntu xenial InRelease [11.5 kB]
Ign:4 http://dl.google.com/linux/chrome/deb stable InRelease
Get:5 http://gb.archive.ubuntu.com/ubuntu xenial-updates InRelease [95.7 kB]
Hit:6 http://dl.google.com/linux/chrome/deb stable Release
Get:7 http://archive.canonical.com/ubuntu xenial/partner amd64 Packages
[2,712 B]
Hit:9 http://gb.archive.ubuntu.com/ubuntu xenial-backports InRelease
Get:10 http://archive.canonical.com/ubuntu xenial/partner i386 Packages
[3,016 B]
Get:11 http://archive.canonical.com/ubuntu xenial/partner Translation-en
[1,424 B]
Get:12 http://gb.archive.ubuntu.com/ubuntu xenial-updates/universe amd64
Packages [300 kB]
Get:13 http://gb.archive.ubuntu.com/ubuntu xenial-updates/universe i386
Packages [297 kB]
Fetched 712 kB in 1s (390 kB/s)
Reading package lists... Done
peter@peter-desktop:~$ sudo apt.get install adobe-flashplugin
sudo: apt.get: command not found
peter@peter-desktop:~$ sudo apt.get install adobe-flashplugin
sudo: apt.get: command not found
peter@peter-desktop:~$ sudo apt-get update
Hit:1 http://archive.canonical.com/ubuntu xenial InRelease
Hit:2 http://security.ubuntu.com/ubuntu xenial-security InRelease
Ign:3 http://dl.google.com/linux/chrome/deb stable InRelease
Hit:4 http://gb.archive.ubuntu.com/ubuntu xenial InRelease
Hit:5 http://gb.archive.ubuntu.com/ubuntu xenial-updates InRelease
Hit:6 http://dl.google.com/linux/chrome/deb stable Release
Hit:7 http://gb.archive.ubuntu.com/ubuntu xenial-backports InRelease
Reading package lists... Done
peter@peter-desktop:~$ sudo apt.get install adobe-flashplugin
sudo: apt.get: command not found
peter@peter-desktop:~$

On 01/08/16 11:37, Manfred Hampl wrote:
> Your question #306383 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/306383
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> Open a terminal window and issue the command
>
> sudo gedit /etc/apt/sources.list
>
> in the editor window that opens after providing the password scroll down
> and search for the lines that contain "partner"
>
> Change the line
> # deb http://archive.canonical.com/ubuntu trusty partner
> into
> deb http://archive.canonical.com/ubuntu xenial partner
> (remove the hash sign at the beginning and replace trusty by xenial).
> Save the file and close the editor. Then issue the commands
>
> sudo apt-get update
> sudo apt.get install adobe-flashplugin
>

Sorry, was a typo error in my last command

sudo apt-get install adobe-flashplugin

I used copy and paste from your e-mail. After a long list of changes
the terminal recorded

Setting up adobe-flashplugin (1:20160712.1-0ubuntu0.16.04.1) ...
update-alternatives: using /usr/lib/adobe-flashplugin/libflashplayer.so
to provide /usr/lib/mozilla/plugins/flashplugin-alternative.so
(mozilla-flashplugin) in auto mode
Setting up adobe-flash-properties-gtk (1:20160712.1-0ubuntu0.16.04.1) ...

The next part seemed to ask for a repeat, which gave

peter@peter-desktop:~$ sudo apt-get install adobe-flashplugin
Reading package lists... Done
Building dependency tree
Reading state information... Done
adobe-flashplugin is already the newest version
(1:20160712.1-0ubuntu0.16.04.1).
The following packages were automatically installed and are no longer
required:
   kde-wallpapers-default libakonadi-calendar4 libakonadi-contact4
libcdaudio1
   libkcalutils4 libkpimidentities4 libkpimtextedit4 libkunitconversion4
   libmailtransport4 libmicroblog4 libprison0 libslv2-9 libsoprano4
   libvirtodbc0 odbcinst odbcinst1debian2 soprano-daemon virtuoso-minimal
   virtuoso-opensource-6.1-bin virtuoso-opensource-6.1-common
Use 'sudo apt autoremove' to remove them.
0 to upgrade, 0 to newly install, 0 to remove and 1 not to upgrade.
peter@peter-desktop:~$

After all of which I still get Adobe Flash Plugin required.

I have also tried Google Chrome which allows access, or at least doesn't
ask for a plugin, but then takes forever for the peace to load. I have
not yet been able to wait long enough to see if it can eventually be
watched.

Thanks for your efforts, but if there is no solution I guess I will just
have to miss out. It won't be the first time!

On 01/08/16 18:57, Manfred Hampl wrote:
> Your question #306383 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/306383
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> Sorry, was a typo error in my last command
>
> sudo apt-get install adobe-flashplugin
>

The output shows that you have the latest available version of flashplayer for firefox on Ubuntu installed.
Does http://www.adobe.com/software/flash/about/ confirm that?

Where do you get the message "Adobe Flash Plugin required"?

Have you already tried installing chromium-browser?
What does http://www.adobe.com/software/flash/about/ tell about the flashplayer when you access that page with the chromium-browser?

Putting http:/www.adobe.com/software/flash/about/ in Firefox brings up
the Adobe Flash Player listing;

Adobe - Flash Player <http://www.adobe.com/software/flash/about/>
www.*adobe.com/software*/*flash/about*/
/Adobe Flash/ Player is the standard for delivering high-impact, rich
Web content. Designs, animation, and application user interfaces are
deployed immediately ...

      Flash Player <http://www.adobe.com/uk/software/flash/about/>

Adobe Flash Player is the standard for delivering high-impact, rich ...

      Flash Player <http://www.adobe.com/products/flashplayer.html>

The Adobe Flash Player runtime lets you effortlessly reach over 1 ...

      Adobe - Flash Player
      <http://www.adobe.com/africa/software/flash/about/>

Adobe Flash Player is the standard for delivering high-impact, rich ...
More results from adobe.com »
<https://www.google.co.uk/search?client=browser-ubuntu&hs=2ZI&channel=fe&hl=en&q=http://www.adobe.com/software/flash/about/+site:adobe.com+&sa=X&ved=0ahUKEwjsmIDl-6LOAhXpJ8AKHR8KB1YQrAMIKg>

If I put that file reference into a terminal I get;

peter@peter-desktop:~$ Adobe - Flash Player
Adobe: command not found
peter@peter-desktop:~$ www.adobe.com/software/flash/about/
bash: www.adobe.com/software/flash/about/: No such file or directory
peter@peter-desktop:~$ Adobe Flash Player is the standard for delivering
high-impact, rich Web content. Designs, animation, and application user
interfaces are deployed immediately ...
Adobe: command not found
peter@peter-desktop:~$ Flash Player
No command 'Flash' found, did you mean:
  Command 'klash' from package 'klash' (universe)
Flash: command not found
peter@peter-desktop:~$ Adobe Flash Player is the standard for delivering
high-impact, rich ...
Adobe: command not found
peter@peter-desktop:~$
peter@peter-desktop:~$ Flash Player
No command 'Flash' found, did you mean:
  Command 'klash' from package 'klash' (universe)
Flash: command not found
peter@peter-desktop:~$ The Adobe Flash Player runtime lets you
effortlessly reach over 1 ...
No command 'The' found, did you mean:
  Command 'the' from package 'the' (universe)
The: command not found
peter@peter-desktop:~$ Adobe - Flash Player
Adobe: command not found
peter@peter-desktop:~$ Adobe Flash Player is the standard for delivering
high-impact, rich ...
Adobe: command not found
peter@peter-desktop:~$ More results from adobe.com »

The message "Adobe Flash Plugin required"
shows in what would be the scree if the video was playing.

I have installed Google Chrome, but not as default, and that seems to
work ok. Putting the same command into the Chrome browser brings up the
Adobe Player screen with a bouncing ball and a panel saying "you have
version 22,0,0,209 installed"

When I ask for a video through Chrome I get the right picture, no plugin
message, but a circle logo going round and round which I assume is the
loading indicator. Broadband here is very slow so I have never got to
the point when the video starts to run.
I hope this gives you the clue you need.

On 02/08/16 12:08, Manfred Hampl wrote:
> Your question #306383 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/306383
>
> Status: Open => Needs information
>
> Manfred Hampl requested more information:
> The output shows that you have the latest available version of flashplayer for firefox on Ubuntu installed.
> Does http://www.adobe.com/software/flash/about/ confirm that?
>
> Where do you get the message "Adobe Flash Plugin required"?
>
> Have you already tried installing chromium-browser?
> What does http://www.adobe.com/software/flash/about/ tell about the flashplayer when you access that page with the chromium-browser?
>

It seems that the video source that you use needs a version of flashplayer that does not exist for Firefox on Ubuntu.
I can only recommend that you use other browsers like chromium.

Thank you very much for your help and patience. The answer seems to be to use google chrome.
At least I have learnt a lot during our recent exchanges. What would we do without you guys.