In my Acer laptop, wireless driver atheros is not supporting with Ubuntu. It is working with windows 10.

Asked by Brajendra

Hi,

I have recently purchased a Acer Aspire E series laptop and installed Ubuntu. It is working fine but wireless driver is not working.

Network controller : Qualcomm Atheros Device [168c:0042]
Subsystem : Lite-on Communications Inc Device [11ad:0806]

It is perfectly working on windows 10. Please assist me on this.

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actionparsnip (andrew-woodhead666) said :
#1

What Windows does or doesn't do is of near zero value. It is a completely different OS with completely different support.

What is the output of:

sudo lshw -C network; lsb_release -a; uname -a; sudo rfkill list

Thanks

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Jeremy (wa113y3s) said :
#2

Your wireless card is not supported yet in Linux. It will likely be supported by ath10k sometime in the future

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Brajendra (ybrajendra) said :
#3

lashw -C network

Output -

*-network
       description: Ethernet interface
       product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: eth0
       version: 15
       serial: 2c:60:0c:ab:46:17
       size: 10Mbit/s
       capacity: 1Gbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl8168h-2_0.0.2 02/26/15 latency=0 link=no multicast=yes port=MII speed=10Mbit/s
       resources: irq:47 ioport:3000(size=256) memory:c1204000-c1204fff memory:c1200000-c1203fff
  *-network UNCLAIMED
       description: Network controller
       product: Qualcomm Atheros
       vendor: Qualcomm Atheros
       physical id: 0
       bus info: pci@0000:03:00.0
       version: 30
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: latency=0
       resources: memory:c1000000-c11fffff

lsb_release -a
Output -

No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 14.04.3 LTS
Release: 14.04
Codename: trusty

uname -a
Output -

Linux brajendra-Aspire-E5-573 3.19.0-25-generic #26~14.04.1-Ubuntu SMP Fri Jul 24 21:16:20 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

sudo rfkill list
Output -

0: hci0: Bluetooth
 Soft blocked: no
 Hard blocked: no
1: acer-wireless: Wireless LAN
 Soft blocked: no
 Hard blocked: no

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Brajendra (ybrajendra) said :
#4

Is there any solution?

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actionparsnip (andrew-woodhead666) said :
#5

Could try the 4.2 kernel. May help

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Brajendra (ybrajendra) said :
#6

Thanks, how can install that?
On 28 Oct 2015 21:52, "actionparsnip" <email address hidden>
wrote:

> Your question #273283 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/273283
>
> Status: Open => Answered
>
> actionparsnip proposed the following answer:
> Could try the 4.2 kernel. May help
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+question/273283/+confirm?answer_id=4
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
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>
> You received this question notification because you asked the question.
>

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Brajendra (ybrajendra) said :
#7

I have installed the kernal version 4.2.5 in my system but still its not working. Ubuntu version is 14.04.

During installation it was showing an error with ath10k. Should I upgrade to Ubuntu 15.10 or not?

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Jeremy (wa113y3s) said :
#8

Use your 3.19 kernel and try my commands from
http://ubuntuforums.org/showthread.php?t=2300861&p=13381444#post13381444

I patched backports with a patch just released yesterday and it might work

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Jeremy (wa113y3s) said :
#9

Post the result of

lspci -nnk | grep -iA2 net

before running the commands

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Brajendra (ybrajendra) said :
#10

Hi,

Thanks for your reply. Please find command result below -

02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15)
 Subsystem: Acer Incorporated [ALI] Device [1025:098a]
 Kernel driver in use: r8169
03:00.0 Network controller [0280]: Qualcomm Atheros Device [168c:0042] (rev 30)
 Subsystem: Lite-On Communications Inc Device [11ad:0806]

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Brajendra (ybrajendra) said :
#11

Hi,

I followed the instructions in thread 8. But its not working.

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Jeremy (wa113y3s) said :
#12

Post

dmesg | grep ath10k

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