Ubuntu

Crash with latest update to 14.04

Asked by wordsmyth2

Just downloaded and installed latest base update & etc - computer promptly crashed and would not re-boot. Managed to get into the BIOS and, using 14.04 on a USB, I made this the boot drive and managed to access my files on my hard disk and transferred these to my external drive. Persisted with trying to re-boot the computer and eventually succeeded - but now SUSPEND does not work: the screen blanks and then re-opens. Conclusion: is there a bug in the current update?

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actionparsnip (andrew-woodhead666) said : 		#1

Does the system have a make and model?

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wordsmyth2 (wordsmyth2) said : 		#2

Hello again, Parsnip. I've used Ubuntu for the past seven years but I'm
not all that tech savvy. What 'system' 'make and model do you need
information on?//I'm running the most recent Ubuntu 14.04 and the base
security update was received a few hours ago ...and you have the result
of installing THAT. I'm running 14.04 on an Acer Aspire E1-531 with 6GB
of RAM. Anything else I need to supply?

Best,

wordsmyth

On 30/10/14 14:56, actionparsnip wrote:
> Your question #256391 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/256391
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> Does the system have a make and model?
>

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#3

What is the output of :

sudo parted -l; free -m

Thanks

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wordsmyth2 (wordsmyth2) said : 		#4

On 30/10/14 18:46, actionparsnip wrote:
> sudo parted -l; free -m

wordsmyth@wordsmyth-Aspire-E1-531:~$ sudo parted -l; free -m
[sudo] password for wordsmyth:
Model: ATA WDC WD5000LPVX-2 (scsi)
Disk /dev/sda: 500GB
Sector size (logical/physical): 512B/4096B
Partition Table: gpt

Number Start End Size File system Name Flags
  1 1049kB 512MB 511MB fat32 boot
  2 512MB 101GB 101GB ext4 msftdata
  4 101GB 494GB 393GB ext4
  3 494GB 500GB 6248MB linux-swap(v1)

              total used free shared buffers cached
Mem: 5786 2486 3300 406 14 731
-/+ buffers/cache: 1740 4046
Swap: 5958 108 5850
wordsmyth@wordsmyth-Aspire-E1-531:~$

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actionparsnip (andrew-woodhead666) said : 		#5

If you use the command:

sudo pm-suspend

Is it ok?

Revision history for this message
wordsmyth2 (wordsmyth2) said : 		#6

    Screen goes dark for a few seconds and then comes back on - same as
    when I click on 'suspend' in the drop-down menu ... :-(

On 30/10/14 20:21, actionparsnip wrote:
> Your question #256391 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/256391
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> If you use the command:
>
> sudo pm-suspend
>
> Is it ok?
>

Revision history for this message
wordsmyth2 (wordsmyth2) said : 		#7

    Think I've discovered what's happening: suspend works fine IF I
    immediately tale my hand off my mouse. If I keep my hand resting in
    the mouse, the screen does not reappear - but if I remove it, the
    screen comes back on. This hasn't happened previously.... :-\

On 30/10/14 20:21, actionparsnip wrote:
> Your question #256391 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/256391
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> If you use the command:
>
> sudo pm-suspend
>
> Is it ok?
>

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#8

I suggest you report a bug

Revision history for this message
wordsmyth2 (wordsmyth2) said : 		#9

Will do. Many thanks. Now, if I just keep my hands off the mouse and my desk ....

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