Ubuntu

my 12.04 is not responding to the command to upgrade to 14.04

Asked by Isiramen Akeeminemen

many times i have tried upgrading from 12.04 to 14.04. I have all the space in my system. but when I click UPGRADE it tells me to authenticate and when I type in my password and enter, it disapears and goes right back to the desktop. please what more do i need to do?

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Mark Rijckenberg (markrijckenberg) said : 		#1

https://help.ubuntu.com/community/PackageManagerTroubleshootingProcedure

Please send us the full Terminal output from step 5 and step 9.

Please post the full Terminal output here:

https://answers.launchpad.net/ubuntu/+question/255592

Revision history for this message
Isiramen Akeeminemen (akeeminemen) said : 		#2

isiramen@isiramen-Pavilion-dv5000-ET818UA-ABA:~$ ubuntu-support-statuscat
/etc/dpkg/dpkg.cfg.d/multiarchdpkg --print-foreign-architecturessudo grep
-R proxy /etc/apt/*grep proxy /etc/environmentecho $http_proxyecho
$ftp_proxygrep proxy /etc/bash.bashrcgrep proxy ~/.bashrccat
/etc/apt/apt.confsudo fuser -vvv /var/lib/dpkg/locksudo fuser -vvv
/var/cache/apt/archives/lockcat /etc/lsb-releaseuname -asudo rm
/var/lib/apt/lists/lock sudo rm /var/cache/apt/archives/locksudo rm
/var/lib/dpkg/locksudo cp -arf /var/lib/dpkg /var/lib/dpkg.backupsudo mv
/var/lib/dpkg/status /var/lib/dpkg/status-badsudo cp
/var/lib/dpkg/status-old /var/lib/dpkg/status || sudo cp
/var/backups/apt.extended_states.0 /var/lib/dpkg/statussudo mv
/var/lib/dpkg/available /var/lib/dpkg/available-badsudo cp
/var/lib/dpkg/available-old /var/lib/dpkg/availablesudo rm -rf
/var/lib/dpkg/updates/*sudo rm -rf /var/lib/apt/listssudo rm
/var/cache/apt/*.binsudo mkdir /var/lib/apt/listssudo mkdir
/var/lib/apt/lists/partialLANG=C;sudo apt-get cleanLANG=C;sudo apt-get
autocleanLANG=C;sudo apt-get --purge autoremoveLANG=C;sudo apt-get
--fix-missing update -o APT::Cache-Limit=100000000sudo dpkg --configure
-asudo dpkg --clear-availLANG=C;sudo apt-get -f installLANG=C;sudo apt-get
--fix-missing installLANG=C;sudo apt-get update -o
APT::Cache-Limit=100000000 && sudo apt-get dist-upgradefind /etc/apt -name
'*.list' -exec bash -c 'echo -e "\n$1\n"; cat -n "$1"' _ '{}' \;
ubuntu-support-statuscat: command not found
[sudo] password for isiramen:
cp: target `/var/lib/apt/lists/partialLANG=C' is not a directory
E: Invalid operation cleanLANG=C
E: Invalid operation autocleanLANG=C
E: Invalid operation autoremoveLANG=C
E: Command line option --configure is not understood
E: Invalid operation installLANG=C
E: Invalid operation installLANG=C
Ign cdrom://Ubuntu 11.04 _Natty Narwhal_ - Release i386 (20110427.1) natty
Release.gpg
Ign cdrom://Ubuntu 10.04.1 LTS _Lucid Lynx_ - Release i386 (20100816.1)
lucid Release.gpg
Ign cdrom://Ubuntu 11.04 _Natty Narwhal_ - Release i386 (20110427.1) natty
Release
Ign cdrom://Ubuntu 10.04.1 LTS _Lucid Lynx_ - Release i386 (20100816.1)
lucid Release
Ign cdrom://Ubuntu 11.04 _Natty Narwhal_ - Release i386 (20110427.1)
natty/main TranslationIndex
Ign cdrom://Ubuntu 11.04 _Natty Narwhal_ - Release i386 (20110427.1)
natty/restricted TranslationIndex
Ign cdrom://Ubuntu 10.04.1 LTS _Lucid Lynx_ - Release i386 (20100816.1)
lucid/main TranslationIndex
Ign cdrom://Ubuntu 10.04.1 LTS _Lucid Lynx_ - Release i386 (20100816.1)
lucid/restricted TranslationIndex
Err cdrom://Ubuntu 11.04 _Natty Narwhal_ - Release i386 (20110427.1)
natty/main i386 Packages
  Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get
update cannot be used to add new CD-ROMs
Err cdrom://Ubuntu 11.04 _Natty Narwhal_ - Release i386 (20110427.1)
natty/restricted i386 Packages
  Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get
update cannot be used to add new CD-ROMs
Err cdrom://Ubuntu 10.04.1 LTS _Lucid Lynx_ - Release i386 (20100816.1)
lucid/main i386 Packages
  Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get
update cannot be used to add new CD-ROMs
Err cdrom://Ubuntu 10.04.1 LTS _Lucid Lynx_ - Release i386 (20100816.1)
lucid/restricted i386 Packages
  Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get
update cannot be used to add new CD-ROMs
Ign cdrom://Ubuntu 11.04 _Natty Narwhal_ - Release i386 (20110427.1)
natty/main Translation-en_NG
Ign cdrom://Ubuntu 11.04 _Natty Narwhal_ - Release i386 (20110427.1)
natty/main Translation-en
Ign cdrom://Ubuntu 11.04 _Natty Narwhal_ - Release i386 (20110427.1)
natty/restricted Translation-en_NG
Ign cdrom://Ubuntu 11.04 _Natty Narwhal_ - Release i386 (20110427.1)
natty/restricted Translation-en
Ign cdrom://Ubuntu 10.04.1 LTS _Lucid Lynx_ - Release i386 (20100816.1)
lucid/main Translation-en_NG
Ign cdrom://Ubuntu 10.04.1 LTS _Lucid Lynx_ - Release i386 (20100816.1)
lucid/main Translation-en
Ign cdrom://Ubuntu 10.04.1 LTS _Lucid Lynx_ - Release i386 (20100816.1)
lucid/restricted Translation-en_NG
Ign cdrom://Ubuntu 10.04.1 LTS _Lucid Lynx_ - Release i386 (20100816.1)
lucid/restricted Translation-en
Hit http://archive.canonical.com lucid
Release.gpg
Hit http://security.ubuntu.com precise-security
Release.gpg
Hit http://archive.canonical.com lucid Release
Hit http://ng.archive.ubuntu.com precise
Release.gpg
Hit http://ppa.launchpad.net oneiric
Release.gpg
Hit http://archive.canonical.com lucid/partner
Sources
Hit http://security.ubuntu.com precise-security
Release
Hit http://ng.archive.ubuntu.com precise-updates Release.gpg
Hit http://ppa.launchpad.net precise
Release.gpg
Hit http://archive.canonical.com lucid/partner i386
Packages
Hit http://ng.archive.ubuntu.com precise
Release
Hit http://ppa.launchpad.net oneiric
Release
Hit http://ng.archive.ubuntu.com precise-updates
Release
Ign http://archive.canonical.com lucid/partner
TranslationIndex
Hit http://security.ubuntu.com precise-security/universe
Sources
Hit http://ppa.launchpad.net precise
Release
Hit http://ng.archive.ubuntu.com precise/universe
Sources
Hit http://ppa.launchpad.net oneiric/main
Sources
Hit http://security.ubuntu.com precise-security/multiverse
Sources
Hit http://ng.archive.ubuntu.com precise/multiverse
Sources
Hit http://ppa.launchpad.net oneiric/main i386
Packages
Hit http://ng.archive.ubuntu.com precise/main
Sources
Ign http://ppa.launchpad.net oneiric/main
TranslationIndex
Hit http://security.ubuntu.com precise-security/main
Sources
Hit http://ng.archive.ubuntu.com precise/restricted
Sources
Hit http://ppa.launchpad.net precise/main
Sources
Hit http://ng.archive.ubuntu.com precise/restricted i386
Packages
Hit http://security.ubuntu.com precise-security/restricted
Sources
Hit http://ppa.launchpad.net precise/main i386
Packages
Hit http://ng.archive.ubuntu.com precise/main i386
Packages
Ign http://ppa.launchpad.net precise/main
TranslationIndex
Hit http://ng.archive.ubuntu.com precise/universe i386
Packages
Hit http://security.ubuntu.com precise-security/restricted i386
Packages
Hit http://ng.archive.ubuntu.com precise/multiverse i386
Packages
Hit http://security.ubuntu.com precise-security/main i386
Packages
Hit http://ng.archive.ubuntu.com precise/main
TranslationIndex
Ign http://archive.canonical.com lucid/partner
Translation-en_NG
Hit http://ng.archive.ubuntu.com precise/multiverse
TranslationIndex
Ign http://archive.canonical.com lucid/partner
Translation-en
Hit http://security.ubuntu.com precise-security/universe i386
Packages
Hit http://ng.archive.ubuntu.com precise/restricted
TranslationIndex
Hit http://ng.archive.ubuntu.com precise/universe
TranslationIndex
Hit http://security.ubuntu.com precise-security/multiverse i386
Packages
Hit http://ng.archive.ubuntu.com precise-updates/universe
Sources
Hit http://ng.archive.ubuntu.com precise-updates/multiverse
Sources
Hit http://security.ubuntu.com precise-security/main
TranslationIndex
Hit http://ng.archive.ubuntu.com precise-updates/main
Sources
Hit http://security.ubuntu.com precise-security/multiverse
TranslationIndex
Hit http://ng.archive.ubuntu.com precise-updates/restricted
Sources
Hit http://ng.archive.ubuntu.com precise-updates/restricted i386
Packages
Hit http://security.ubuntu.com precise-security/restricted
TranslationIndex
Hit http://ng.archive.ubuntu.com precise-updates/main i386
Packages
Hit http://ng.archive.ubuntu.com precise-updates/universe i386
Packages
Hit http://security.ubuntu.com precise-security/universe
TranslationIndex
Hit http://ng.archive.ubuntu.com precise-updates/multiverse i386
Packages
Hit http://security.ubuntu.com precise-security/main
Translation-en
Hit http://ng.archive.ubuntu.com precise-updates/main
TranslationIndex
Hit http://ng.archive.ubuntu.com precise-updates/multiverse
TranslationIndex
Hit http://security.ubuntu.com precise-security/multiverse
Translation-en
Hit http://ng.archive.ubuntu.com precise-updates/restricted
TranslationIndex
Ign http://ppa.launchpad.net oneiric/main
Translation-en_NG
Hit http://ng.archive.ubuntu.com precise-updates/universe
TranslationIndex
Hit http://security.ubuntu.com precise-security/restricted
Translation-en
Ign http://ppa.launchpad.net oneiric/main
Translation-en
Hit http://ng.archive.ubuntu.com precise/main
Translation-en
Ign http://ppa.launchpad.net precise/main
Translation-en_NG
Hit http://ng.archive.ubuntu.com precise/multiverse
Translation-en
Hit http://security.ubuntu.com precise-security/universe
Translation-en
Ign http://ppa.launchpad.net precise/main
Translation-en
Hit http://ng.archive.ubuntu.com precise/restricted Translation-en
Hit http://ng.archive.ubuntu.com precise/universe Translation-en
Hit http://ng.archive.ubuntu.com precise-updates/main Translation-en
Hit http://ng.archive.ubuntu.com precise-updates/multiverse Translation-en
Hit http://ng.archive.ubuntu.com precise-updates/restricted Translation-en
Hit http://ng.archive.ubuntu.com precise-updates/universe Translation-en
W: Failed to fetch cdrom://Ubuntu 11.04 _Natty Narwhal_ - Release i386
(20110427.1)/dists/natty/main/binary-i386/Packages Please use apt-cdrom to
make this CD-ROM recognized by APT. apt-get update cannot be used to add
new CD-ROMs

W: Failed to fetch cdrom://Ubuntu 11.04 _Natty Narwhal_ - Release i386
(20110427.1)/dists/natty/restricted/binary-i386/Packages Please use
apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be
used to add new CD-ROMs

W: Failed to fetch cdrom://Ubuntu 10.04.1 LTS _Lucid Lynx_ - Release i386
(20100816.1)/dists/lucid/main/binary-i386/Packages Please use apt-cdrom to
make this CD-ROM recognized by APT. apt-get update cannot be used to add
new CD-ROMs

W: Failed to fetch cdrom://Ubuntu 10.04.1 LTS _Lucid Lynx_ - Release i386
(20100816.1)/dists/lucid/restricted/binary-i386/Packages Please use
apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be
used to add new CD-ROMs

E: Some index files failed to download. They have been ignored, or old ones
used instead.
isiramen@isiramen-Pavilion-dv5000-ET818UA-ABA:~$

On Sat, Oct 11, 2014 at 9:11 AM, Mark Rijckenberg <
<email address hidden>> wrote:

> Your question #255592 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/255592
>
> Status: Open => Needs information
>
> Mark Rijckenberg requested more information:
> https://help.ubuntu.com/community/PackageManagerTroubleshootingProcedure
>
> Please send us the full Terminal output from step 5 and step 9.
>
> Please post the full Terminal output here:
>
> https://answers.launchpad.net/ubuntu/+question/255592
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/255592
>
> You received this question notification because you asked the question.
>

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#3

The commands were not copy-pasted correctly. Furthermore, only an attempt was made to copy-paste the commands from step 5.

I asked for output from both step 5 and step 9.....

In step 5, I also cleared mentioned "Please copy-paste the following commands one line at a time"

Revision history for this message
Isiramen Akeeminemen (akeeminemen) said : 		#4

as a matter of fact i pasted them one after the other. but i just could not
put them on individual line like they appeared on the TROUBLESHOOTING
PROCEDURE. am i supposed to make them stay on separate lines? please let me
know.

On Sat, Oct 11, 2014 at 8:06 PM, Mark Rijckenberg <
<email address hidden>> wrote:

> Your question #255592 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/255592
>
> Status: Open => Needs information
>
> Mark Rijckenberg requested more information:
> The commands were not copy-pasted correctly. Furthermore, only an
> attempt was made to copy-paste the commands from step 5.
>
> I asked for output from both step 5 and step 9.....
>
> In step 5, I also cleared mentioned "Please copy-paste the following
> commands one line at a time"
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/255592
>
> You received this question notification because you asked the question.
>

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#5

Step 5 explains how to copy-paste:

"Please copy-paste the following commands one line at a time from the https://help.ubuntu.com/community/PackageManagerTroubleshootingProcedure website using Chromium or Firefox into the Linux Terminal.

Tip: If you have a wheel mouse or 3 button mouse you do not need to type commands into the Terminal. Highlight each command on the page using the mouse. Move your cursor anywhere in the Terminal and press the wheel or middle button. Automatic Copy and paste! No spelling mistakes! No Typos! No other errors!"

Can you help with this problem?

Provide an answer of your own, or ask Isiramen Akeeminemen for more information if necessary.

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