Asus Vivobook no sound
Hello guys,
I am quite new in this area :)
After some hours trying to solve the problem of the sound on Asus Vivobook s400, I decided to ask for some help.
The problem is, I have absolutely no sound. I tryed to follow some troubleshooting, but no luck.
I loooove Ubuntu but it is impossible to me to live withou Skype and just thinking in coming back to windows makes me cry :(
If some good soul can help us (me and my computer) I will appreciate very much.
Kind regards
Gustavo
Question information
- Language:
- English Edit question
- Status:
- Answered
- For:
- Ubuntu Edit question
- Assignee:
- No assignee Edit question
- Last query:
- Last reply:
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Revision history for this message
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#1 |
What is the output of:
wget -O alsa-info.sh http://
Thanks
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Revision history for this message
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#2 |
Hello Andrew,
Thanks for being so quick!
london@london:~$ wget -O alsa-info.sh http://
--2014-07-28 11:42:37-- http://
Resolving www.alsa-
77.48.224.243
Connecting to www.alsa-
HTTP request sent, awaiting response... 302 Found
Location: http://
--2014-07-28 11:42:43-- http://
Resolving git.alsa-
Connecting to git.alsa-
HTTP request sent, awaiting response... 200 OK
Length: unspecified [application/x-sh]
Saving to: ‘alsa-info.sh’
[ <=> ] 27,678 --.-K/s in 0.1s
2014-07-28 11:42:43 (227 KB/s) - ‘alsa-info.sh’ saved [27678]
chmod: missing operand
Try 'chmod --help' for more information.
london@london:~$ +x ./alsa-info.sh && ./alsa-info.sh --upload
+x: command not found
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Revision history for this message
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#4 |
Not quite. What is the output of:
chmod +x ~/alsa-info.sh && ~/alsa-info.sh --upload
Thanks
|
Revision history for this message
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#5 |
Well, let's see if I can do right.
london@london:~$ chmod +x ~/alsa-info.sh && ~/alsa-info.sh --upload
ALSA lib conf.c:
ALSA lib conf.c:
ALSA lib conf.c:
ALSA lib conf.c:
/usr/sbin/alsactl: get_controls:567: snd_ctl_open error: Invalid argument
cat: /tmp/alsa-
ALSA-Info v 0.4.63
──────
┌──
│ Uploading information to www.alsa-
│ ┌──────
│ │ 0% │ │
│ └──────
└──
ALSA-Info v 0.4.63
──────
┌──────
│ Would you like to see the uploaded information? │
│ │
├──────
│ < Yes > < No > │
└──────
┌──────
│ upload=
│ !!#####
│ !!ALSA Information Script v 0.4.63 │
│ !!#####
│ │
│ !!Script ran on: Mon Jul 28 11:52:59 UTC 2014 │
│ │
│ │
│ !!Linux Distribution │
│ !!-----
│ │
│ Ubuntu 14.04.1 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_
│ │
│ │
│ !!DMI Information │
│ !!--------------- │
│ │
│ Manufacturer: ASUSTeK COMPUTER INC. │
│ Product Name: S400CA │
├────┴(
│ < EXIT > │
└──────
┌──────
│ upload=
│ !!#####
│ !!ALSA Information Script v 0.4.63 │
│ !!#####
│ │
│ !!Script ran on: Mon Jul 28 11:52:59 UTC 2014 │
│ │
│ │
│ !!Linux Distribution │
│ !!-----
│ │
│ Ubuntu 14.04.1 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_
│ │
│ │
│ !!DMI Information │
│ !!--------------- │
│ │
│ Manufacturer: ASUSTeK COMPUTER INC. │
│ Product Name: S400CA │
│ Product Version: 1.0 │
├────┴(
│ < EXIT > │
└──────
┌──────
│ upload=
│ !!#####
│ !!ALSA Information Script v 0.4.63 │
│ !!#####
│ │
│ !!Script ran on: Mon Jul 28 11:52:59 UTC 2014 │
│ │
│ │
│ !!Linux Distribution │
│ !!-----
│ │
│ Ubuntu 14.04.1 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_
│ │
│ │
│ !!DMI Information │
│ !!--------------- │
│ │
│ Manufacturer: ASUSTeK COMPUTER INC. │
│ Product Name: S400CA │
│ Product Version: 1.0 │
│ Firmware Version: S400CA.208 │
│ │
│ │
│ !!Kernel Information │
│ !!-----
│ │
│ Kernel release: 3.13.0-32-generic │
│ Operating System: GNU/Linux │
│ Architecture: x86_64 │
│ Processor: x86_64 │
│ SMP Enabled: Yes │
│ │
│ │
│ !!ALSA Version │
│ !!------------ │
│ │
├────┴(
│ < EXIT > │
└──────
Your ALSA information is located at http://
Please inform the person helping you.
london@london:~$ chmod +x ~/alsa-info.sh && ~/alsa-info.sh --upload
ALSA lib conf.c:
ALSA lib conf.c:
ALSA lib conf.c:
ALSA lib conf.c:
/usr/sbin/alsactl: get_controls:567: snd_ctl_open error: Invalid argument
cat: /tmp/alsa-
ALSA-Info v 0.4.63
──────
ALSA-Info v 0.4.63
──────
┌──────
│ upload=
│ !!#####
│ !!ALSA Information Script v 0.4.63 │
│ !!#####
│ │
│ !!Script ran on: Mon Jul 28 11:53:12 UTC 2014 │
│ │
│ │
│ !!Linux Distribution │
│ !!-----
│ │
│ Ubuntu 14.04.1 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_
│ │
│ │
│ !!DMI Information │
│ !!--------------- │
│ │
│ Manufacturer: ASUSTeK COMPUTER INC. │
│ Product Name: S400CA │
│ Product Version: 1.0 │
│ Firmware Version: S400CA.208 │
│ │
│ │
│ !!Kernel Information │
│ !!-----
│ │
│ Kernel release: 3.13.0-32-generic │
│ Operating System: GNU/Linux │
│ Architecture: x86_64 │
│ Processor: x86_64 │
│ SMP Enabled: Yes │
│ │
│ │
│ !!ALSA Version │
│ !!------------ │
│ │
├────┴(
│ < EXIT > │
└──────
Your ALSA information is located at http://
Please inform the person helping you.
london@london:~$ chmod +x ~/alsa-info.sh && ~/alsa-info.sh --upload
ALSA lib conf.c:
ALSA lib conf.c:
ALSA lib conf.c:
ALSA lib conf.c:
/usr/sbin/alsactl: get_controls:567: snd_ctl_open error: Invalid argument
cat: /tmp/alsa-
ALSA-Info v 0.4.63
──────
ALSA-Info v 0.4.63
──────
┌────^(
│ /sys/class/
│ │
│ /sys/class/
│ │
│ /sys/class/
│ │
│ /sys/class/
│ │
│ /sys/class/
│ 0x05 0x58560010 │
│ 0x06 0x18560020 │
│ 0x07 0x58560030 │
│ │
│ /sys/class/
│ │
│ /sys/class/
│ │
│ /sys/class/
│ │
│ /sys/class/
│ │
│ │
│ !!ALSA/HDA dmesg │
│ !!-------------- │
│ │
│ [ 9.822607] [drm] Initialized i915 1.6.0 20080730 for 0000:00:02.0 on minor 0 │
│ [ 9.822781] snd_hda_intel 0000:00:1b.0: irq 46 for MSI/MSI-X │
│ [ 9.843987] Linux video capture interface: v2.00 │
│ -- │
│ [ 9.866810] realtek: Enabling init ASM_ID=0x852d CODEC_ID=10ec0269 │
│ [ 9.875979] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/
│ [ 9.876062] input: HDA Intel PCH Headphone Mic as /devices/
│ [ 10.202765] usb 1-1.3: new full-speed USB device number 6 using ehci-pci │
│ │
│ │
│ │
├──────
│ < EXIT > │
└──────
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Revision history for this message
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#6 |
If you run :
alsamixer
Are all levels cranked and unmuted? Use cursor keys to select and change levels. M to un/mute. F6 to change the output device and ESC to exit. Be sure to scroll hard to the right as there may be other channels.
Repeat in the sound application in Dash
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Revision history for this message
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#7 |
Hello,
Here is the situation:
┌──────
───────
│ Card: HDA Intel PCH F1: Help
│
│ Chip: Intel PantherPoint HDMI F2: System
information │
│ View: F3:[Playback] F4: Capture F5: All F6: Select sound
card │
│ Item: Internal Mic Boost [dB gain: 36.00, 36.00] Esc: Exit
│
│
│
│ ┌──┐ ┌──┐ ┌──┐ ┌──┐ ┌──┐ ┌──┐
│
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│
│
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│
│
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│
│
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│
│
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│
│
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│
│
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│
│
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│
│
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│
│
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│
│
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│
│
│ ├──┤ ├──┤ ├──┤ └──┘ ├──┤ ┌──┐ Enabled └──┘
│
│ │MM│ │OO│ │MM│ │OO│ │OO│
│
│ └──┘ └──┘ └──┘ └──┘ └──┘
│
│ 100 100<>100 100<>100 100<>100 100<>100 100<>100
│
│ Master Headphon Headphon Headphon Speaker S/PDIF
Auto-Mut<Internal> │
└──────
Nothing is mute. That is the reason becuase I dont get it... It says Dummy
output....
I am sending 2 screnshots.
Thank you so much for helping me!
On 28 July 2014 19:21, actionparsnip <email address hidden>
wrote:
> Your question #252282 on Ubuntu changed:
> https:/
>
> Status: Needs information => Answered
>
> actionparsnip proposed the following answer:
> If you run :
>
> alsamixer
>
> Are all levels cranked and unmuted? Use cursor keys to select and change
> levels. M to un/mute. F6 to change the output device and ESC to exit. Be
> sure to scroll hard to the right as there may be other channels.
>
> Repeat in the sound application in Dash
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https:/
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https:/
>
> You received this question notification because you asked the question.
>
--
--
Gustavo Cardoso
Well-being life consulting
:: www.swasthya.co.uk :: www.uni-yoga.org ::
:: <email address hidden>
London office: Scotland office:
+44 2073 737 070 +44 1316 699 955
+44 7939 599 636 +44 7947 278 126
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Revision history for this message
|
#8 |
You have a custom /etc/asound.conf file that is causing problems. Delete it (or rename it), reboot, and if there is still no sound, run the alsa-info program again to show the updated information.
PLEASE just give the link (like this: http://
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Revision history for this message
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#9 |
Hello people,
I am sorry I will try to play more clean!
I still get no sound here, I dont get it, should be playing, and I already deleted the asond.conf as the Daniel recommended.
Thanks for your help!
Gustavo
!!#####
!!ALSA Information Script v 0.4.63
!!#####
!!Script ran on: Tue Jul 29 08:36:32 UTC 2014
!!Linux Distribution
!!-----
Ubuntu 14.04.1 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_
!!DMI Information
!!---------------
Manufacturer: ASUSTeK COMPUTER INC.
Product Name: S400CA
Product Version: 1.0
Firmware Version: S400CA.208
!!Kernel Information
!!-----
Kernel release: 3.13.0-32-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes
!!ALSA Version
!!------------
Driver version: k3.13.0-32-generic
Library version: 1.0.27.2
Utilities version: 1.0.27.2
!!Loaded ALSA modules
!!-----
snd_hda_intel
!!Sound Servers on this system
!!-----
Pulseaudio:
Installed - Yes (/usr/bin/
Running - Yes
!!Soundcards recognised by ALSA
!!-----
0 [PCH ]: HDA-Intel - HDA Intel PCH
!!PCI Soundcards installed in the system
!!-----
00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04)
!!Advanced information - PCI Vendor/
!!-----
00:1b.0 0403: 8086:1e20 (rev 04)
Subsystem: 1043:10fd
!!Modprobe options (Sound related)
!!-----
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2
!!Loaded sound module options
!!-----
!!Module: snd_hda_intel
align_buffer_size : -1
bdl_pos_adj : 1,-1,-1,
beep_mode : N,N,N,N,
enable : Y,Y,Y,Y,
enable_msi : -1
id : (null),
index : -1,-1,-
jackpoll_ms : 0,0,0,0,
model : (null),
patch : (null),
position_fix : -1,-1,-
power_save : 0
power_
probe_mask : -1,-1,-
probe_only : 0,0,0,0,
single_cmd : N
snoop : Y
!!HDA-Intel Codec information
!!-----
--startcollapse--
Codec: Realtek ALC269VB
Address: 0
AFG Function Id: 0x1 (unsol 1)
Vendor Id: 0x10ec0269
Subsystem Id: 0x104310fd
Revision Id: 0x100100
No Modem Function Group found
Default PCM:
rates [0x560]: 44100 48000 96000 192000
bits [0xe]: 16 20 24
formats [0x1]: PCM
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
Power states: D0 D1 D2 D3 CLKSTOP EPSS
Power: setting=D0, actual=D0
GPIO: io=2, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
Node 0x02 [Audio Output] wcaps 0x1d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC269VB Analog", type="Audio", device=0
Amp-Out caps: ofs=0x57, nsteps=0x57, stepsize=0x02, mute=0
Amp-Out vals: [0x57 0x57]
Converter: stream=8, channel=0
PCM:
rates [0x560]: 44100 48000 96000 192000
bits [0xe]: 16 20 24
formats [0x1]: PCM
Node 0x03 [Audio Output] wcaps 0x1d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x57, nsteps=0x57, stepsize=0x02, mute=0
Amp-Out vals: [0x57 0x57]
Converter: stream=8, channel=0
PCM:
rates [0x560]: 44100 48000 96000 192000
bits [0xe]: 16 20 24
formats [0x1]: PCM
Node 0x04 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x05 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x06 [Audio Output] wcaps 0x211: Stereo Digital
Converter: stream=0, channel=0
Digital:
Digital category: 0x0
IEC Coding Type: 0x0
PCM:
rates [0x5e0]: 44100 48000 88200 96000 192000
bits [0xe]: 16 20 24
formats [0x1]: PCM
Node 0x07 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x08 [Audio Input] wcaps 0x10011b: Stereo Amp-In
Amp-In caps: ofs=0x0b, nsteps=0x1f, stepsize=0x05, mute=1
Amp-In vals: [0x8b 0x8b]
Converter: stream=0, channel=0
SDI-Select: 0
PCM:
rates [0x560]: 44100 48000 96000 192000
bits [0xe]: 16 20 24
formats [0x1]: PCM
Connection: 1
0x23
Node 0x09 [Audio Input] wcaps 0x10011b: Stereo Amp-In
Control: name="Capture Volume", index=0, device=0
ControlAmp: chs=3, dir=In, idx=0, ofs=0
Control: name="Capture Switch", index=0, device=0
ControlAmp: chs=3, dir=In, idx=0, ofs=0
Device: name="ALC269VB Analog", type="Audio", device=0
Amp-In caps: ofs=0x0b, nsteps=0x1f, stepsize=0x05, mute=1
Amp-In vals: [0x13 0x13]
Converter: stream=4, channel=0
SDI-Select: 0
PCM:
rates [0x560]: 44100 48000 96000 192000
bits [0xe]: 16 20 24
formats [0x1]: PCM
Connection: 1
0x22
Node 0x0a [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x0b [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
Control: name="Headphone Mic Playback Volume", index=0, device=0
ControlAmp: chs=3, dir=In, idx=2, ofs=0
Control: name="Headphone Mic Playback Switch", index=0, device=0
ControlAmp: chs=3, dir=In, idx=2, ofs=0
Amp-In caps: ofs=0x17, nsteps=0x1f, stepsize=0x05, mute=1
Amp-In vals: [0x80 0x80] [0x80 0x80] [0x9f 0x9f] [0x80 0x80] [0x80 0x80]
Connection: 5
0x18 0x19 0x1a 0x1b 0x1d
Node 0x0c [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-In vals: [0x00 0x00] [0x00 0x00]
Connection: 2
0x02 0x0b
Node 0x0d [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-In vals: [0x00 0x00] [0x00 0x00]
Connection: 2
0x03 0x0b
Node 0x0e [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x0f [Audio Mixer] wcaps 0x20010a: Mono Amp-In
Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-In vals: [0x00] [0x80]
Connection: 2
0x02 0x0b
Node 0x10 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x11 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x12 [Pin Complex] wcaps 0x40000b: Stereo Amp-In
Control: name="Internal Mic Boost Volume", index=0, device=0
ControlAmp: chs=3, dir=In, idx=0, ofs=0
Control: name="Internal Mic Phantom Jack", index=0, device=0
Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x2f, mute=0
Amp-In vals: [0x03 0x03]
Pincap 0x00000020: IN
Pin Default 0x90a60130: [Fixed] Mic at Int N/A
Conn = Digital, Color = Unknown
DefAssociation = 0x3, Sequence = 0x0
Misc = NO_PRESENCE
Pin-ctls: 0x20: IN
Node 0x13 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x14 [Pin Complex] wcaps 0x40018d: Stereo Amp-Out
Control: name="Speaker Playback Switch", index=0, device=0
ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Control: name="Speaker Phantom Jack", index=0, device=0
Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-Out vals: [0x00 0x00]
Pincap 0x00010014: OUT EAPD Detect
EAPD 0x2: EAPD
Pin Default 0x90170110: [Fixed] Speaker at Int N/A
Conn = Analog, Color = Unknown
DefAssociation = 0x1, Sequence = 0x0
Misc = NO_PRESENCE
Pin-ctls: 0x40: OUT
Unsolicited: tag=00, enabled=0
Connection: 2
0x0c 0x0d*
Node 0x15 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x16 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x17 [Pin Complex] wcaps 0x40010c: Mono Amp-Out
Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-Out vals: [0x80]
Pincap 0x00000010: OUT
Pin Default 0x40000008: [N/A] Line Out at Ext N/A
Conn = Unknown, Color = Unknown
DefAssociation = 0x0, Sequence = 0x8
Pin-ctls: 0x00:
Connection: 1
0x0f
Node 0x18 [Pin Complex] wcaps 0x40018f: Stereo Amp-In Amp-Out
Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x2f, mute=0
Amp-In vals: [0x00 0x00]
Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-Out vals: [0x80 0x80]
Pincap 0x00001734: IN OUT Detect
Vref caps: HIZ 50 GRD 80
Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
Conn = 1/8, Color = Black
DefAssociation = 0xf, Sequence = 0x0
Misc = NO_PRESENCE
Pin-ctls: 0x20: IN VREF_HIZ
Unsolicited: tag=00, enabled=0
Connection: 1
0x0d
Node 0x19 [Pin Complex] wcaps 0x40008b: Stereo Amp-In
Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x2f, mute=0
Amp-In vals: [0x00 0x00]
Pincap 0x00001724: IN Detect
Vref caps: HIZ 50 GRD 80
Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
Conn = 1/8, Color = Black
DefAssociation = 0xf, Sequence = 0x0
Misc = NO_PRESENCE
Pin-ctls: 0x20: IN VREF_HIZ
Unsolicited: tag=00, enabled=0
Node 0x1a [Pin Complex] wcaps 0x40018f: Stereo Amp-In Amp-Out
Control: name="Headphone Playback Switch", index=0, device=0
ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Control: name="Headphone Mic Boost Volume", index=0, device=0
ControlAmp: chs=3, dir=In, idx=0, ofs=0
Control: name="Headphone Mic Jack", index=0, device=0
Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x2f, mute=0
Amp-In vals: [0x00 0x00]
Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-Out vals: [0x00 0x00]
Pincap 0x0000003c: IN OUT HP Detect
Pin Default 0x03211020: [Jack] HP Out at Ext Left
Conn = 1/8, Color = Black
DefAssociation = 0x2, Sequence = 0x0
Pin-ctls: 0xc0: OUT HP
Unsolicited: tag=01, enabled=1
Connection: 2
0x0c* 0x0d
Node 0x1b [Pin Complex] wcaps 0x40018f: Stereo Amp-In Amp-Out
Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x2f, mute=0
Amp-In vals: [0x00 0x00]
Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-Out vals: [0x80 0x80]
Pincap 0x00000034: IN OUT Detect
Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
Conn = 1/8, Color = Black
DefAssociation = 0xf, Sequence = 0x0
Misc = NO_PRESENCE
Pin-ctls: 0x20: IN
Unsolicited: tag=00, enabled=0
Connection: 2
0x0c* 0x0d
Node 0x1c [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x1d [Pin Complex] wcaps 0x400000: Mono
Pincap 0x00000020: IN
Pin Default 0x40e6852d: [N/A] Reserved at Ext N/A
Conn = Digital, Color = Purple
DefAssociation = 0x2, Sequence = 0xd
Misc = NO_PRESENCE
Pin-ctls: 0x20: IN
Node 0x1e [Pin Complex] wcaps 0x400381: Stereo Digital
Pincap 0x00000014: OUT Detect
Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
Conn = 1/8, Color = Black
DefAssociation = 0xf, Sequence = 0x0
Misc = NO_PRESENCE
Pin-ctls: 0x40: OUT
Unsolicited: tag=00, enabled=0
Connection: 1
0x06
Node 0x1f [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x20 [Vendor Defined Widget] wcaps 0xf00040: Mono
Processing caps: benign=0, ncoeff=25
Node 0x21 [Pin Complex] wcaps 0x40018d: Stereo Amp-Out
Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-Out vals: [0x80 0x80]
Pincap 0x0000001c: OUT HP Detect
Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
Conn = 1/8, Color = Black
DefAssociation = 0xf, Sequence = 0x0
Misc = NO_PRESENCE
Pin-ctls: 0x00:
Unsolicited: tag=00, enabled=0
Connection: 2
0x0c* 0x0d
Node 0x22 [Audio Selector] wcaps 0x30010b: Stereo Amp-In
Amp-In caps: N/A
Amp-In vals: [0x00 0x00] [0x00 0x00] [0x00 0x00] [0x00 0x00] [0x00 0x00] [0x00 0x00] [0x00 0x00]
Connection: 7
0x18 0x19 0x1a 0x1b 0x1d 0x0b 0x12*
Node 0x23 [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-In vals: [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80]
Connection: 6
0x18 0x19 0x1a 0x1b 0x1d 0x0b
Codec: Intel PantherPoint HDMI
Address: 3
AFG Function Id: 0x1 (unsol 0)
Vendor Id: 0x80862806
Subsystem Id: 0x80860101
Revision Id: 0x100000
No Modem Function Group found
Default PCM:
rates [0x0]:
bits [0x0]:
formats [0x0]:
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
Power states: D0 D3 CLKSTOP EPSS
Power: setting=D0, actual=D0, Clock-stop-OK
GPIO: io=0, o=0, i=0, unsolicited=0, wake=0
Node 0x02 [Audio Output] wcaps 0x6611: 8-Channels Digital
Converter: stream=0, channel=0
Digital: Enabled
Digital category: 0x0
IEC Coding Type: 0x0
PCM:
rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
bits [0x1e]: 16 20 24 32
formats [0x5]: PCM AC3
Power states: D0 D3 EPSS
Power: setting=D0, actual=D0
Node 0x03 [Audio Output] wcaps 0x6611: 8-Channels Digital
Converter: stream=0, channel=0
Digital: Enabled
Digital category: 0x0
IEC Coding Type: 0x0
PCM:
rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
bits [0x1e]: 16 20 24 32
formats [0x5]: PCM AC3
Power states: D0 D3 EPSS
Power: setting=D0, actual=D0
Node 0x04 [Audio Output] wcaps 0x6611: 8-Channels Digital
Converter: stream=0, channel=0
Digital: Enabled
Digital category: 0x0
IEC Coding Type: 0x0
PCM:
rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
bits [0x1e]: 16 20 24 32
formats [0x5]: PCM AC3
Power states: D0 D3 EPSS
Power: setting=D0, actual=D0
Node 0x05 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-Out vals: [0x00 0x80]
Pincap 0x09000094: OUT Detect HBR HDMI DP
Pin Default 0x58560010: [N/A] Digital Out at Int HDMI
Conn = Digital, Color = Unknown
DefAssociation = 0x1, Sequence = 0x0
Pin-ctls: 0x40: OUT
Unsolicited: tag=00, enabled=0
Power states: D0 D3 EPSS
Power: setting=D0, actual=D0
Connection: 1
0x02
Node 0x06 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
Control: name="HDMI/DP,pcm=3 Jack", index=0, device=0
Control: name="IEC958 Playback Con Mask", index=0, device=0
Control: name="IEC958 Playback Pro Mask", index=0, device=0
Control: name="IEC958 Playback Default", index=0, device=0
Control: name="IEC958 Playback Switch", index=0, device=0
Control: name="ELD", index=0, device=3
Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-Out vals: [0x00 0x00]
Pincap 0x09000094: OUT Detect HBR HDMI DP
Pin Default 0x18560020: [Jack] Digital Out at Int HDMI
Conn = Digital, Color = Unknown
DefAssociation = 0x2, Sequence = 0x0
Pin-ctls: 0x40: OUT
Unsolicited: tag=01, enabled=1
Power states: D0 D3 EPSS
Power: setting=D0, actual=D0
Connection: 1
0x03
Node 0x07 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-Out vals: [0x00 0x80]
Pincap 0x09000094: OUT Detect HBR HDMI DP
Pin Default 0x58560030: [N/A] Digital Out at Int HDMI
Conn = Digital, Color = Unknown
DefAssociation = 0x3, Sequence = 0x0
Pin-ctls: 0x40: OUT
Unsolicited: tag=00, enabled=0
Power states: D0 D3 EPSS
Power: setting=D0, actual=D0
Connection: 1
0x04
Node 0x08 [Vendor Defined Widget] wcaps 0xf00000: Mono
--endcollapse--
!!ALSA Device nodes
!!-----------------
crw-rw---- 1 root audio 116, 7 Jul 29 09:29 /dev/snd/controlC0
crw-rw---- 1 root audio 116, 6 Jul 29 09:29 /dev/snd/hwC0D0
crw-rw---- 1 root audio 116, 5 Jul 29 09:29 /dev/snd/hwC0D3
crw-rw---- 1 root audio 116, 4 Jul 29 09:31 /dev/snd/pcmC0D0c
crw-rw---- 1 root audio 116, 3 Jul 29 09:32 /dev/snd/pcmC0D0p
crw-rw---- 1 root audio 116, 2 Jul 29 09:30 /dev/snd/pcmC0D3p
crw-rw---- 1 root audio 116, 1 Jul 29 09:29 /dev/snd/seq
crw-rw---- 1 root audio 116, 33 Jul 29 09:29 /dev/snd/timer
/dev/snd/by-path:
total 0
drwxr-xr-x 2 root root 60 Jul 29 09:29 .
drwxr-xr-x 3 root root 220 Jul 29 09:29 ..
lrwxrwxrwx 1 root root 12 Jul 29 09:29 pci-0000:00:1b.0 -> ../controlC0
!!Aplay/Arecord output
!!-----
APLAY
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
ARECORD
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
!!Amixer output
!!-------------
!!-------Mixer controls for card 0 [PCH]
Card hw:0 'PCH'/'HDA Intel PCH at 0xf7e18000 irq 46'
Mixer name : 'Intel PantherPoint HDMI'
Components : 'HDA:10ec0269,
Controls : 27
Simple ctrls : 11
Simple mixer control 'Master',0
Capabilities: pvolume pvolume-joined pswitch pswitch-joined
Playback channels: Mono
Limits: Playback 0 - 87
Mono: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'Headphone',0
Capabilities: pvolume pswitch
Playback channels: Front Left - Front Right
Limits: Playback 0 - 87
Mono:
Front Left: Playback 87 [100%] [0.00dB] [on]
Front Right: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'Headphone Mic',0
Capabilities: pvolume pswitch cswitch cswitch-joined cswitch-exclusive
Capture exclusive group: 0
Playback channels: Front Left - Front Right
Capture channels: Mono
Limits: Playback 0 - 31
Mono: Capture [off]
Front Left: Playback 31 [100%] [12.00dB] [off]
Front Right: Playback 31 [100%] [12.00dB] [off]
Simple mixer control 'Headphone Mic Boost',0
Capabilities: volume
Playback channels: Front Left - Front Right
Capture channels: Front Left - Front Right
Limits: 0 - 3
Front Left: 0 [0%] [0.00dB]
Front Right: 0 [0%] [0.00dB]
Simple mixer control 'Speaker',0
Capabilities: pvolume pswitch
Playback channels: Front Left - Front Right
Limits: Playback 0 - 87
Mono:
Front Left: Playback 87 [100%] [0.00dB] [on]
Front Right: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'PCM',0
Capabilities: pvolume
Playback channels: Front Left - Front Right
Limits: Playback 0 - 255
Mono:
Front Left: Playback 255 [100%] [0.00dB]
Front Right: Playback 255 [100%] [0.00dB]
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [off]
Simple mixer control 'Capture',0
Capabilities: cvolume cswitch
Capture channels: Front Left - Front Right
Limits: Capture 0 - 31
Front Left: Capture 19 [61%] [12.00dB] [on]
Front Right: Capture 19 [61%] [12.00dB] [on]
Simple mixer control 'Auto-Mute Mode',0
Capabilities: enum
Items: 'Disabled' 'Enabled'
Item0: 'Enabled'
Simple mixer control 'Internal Mic',0
Capabilities: cswitch cswitch-joined cswitch-exclusive
Capture exclusive group: 0
Capture channels: Mono
Mono: Capture [on]
Simple mixer control 'Internal Mic Boost',0
Capabilities: volume
Playback channels: Front Left - Front Right
Capture channels: Front Left - Front Right
Limits: 0 - 3
Front Left: 3 [100%] [36.00dB]
Front Right: 3 [100%] [36.00dB]
!!Alsactl output
!!--------------
--startcollapse--
state.PCH {
control.1 {
iface MIXER
name 'Headphone Playback Volume'
value.0 87
value.1 87
comment {
access 'read write'
type INTEGER
count 2
range '0 - 87'
dbmin -6525
dbmax 0
dbvalue.0 0
dbvalue.1 0
}
}
control.2 {
iface MIXER
name 'Headphone Playback Switch'
value.0 true
value.1 true
comment {
access 'read write'
type BOOLEAN
count 2
}
}
control.3 {
iface MIXER
name 'Speaker Playback Volume'
value.0 87
value.1 87
comment {
access 'read write'
type INTEGER
count 2
range '0 - 87'
dbmin -6525
dbmax 0
dbvalue.0 0
dbvalue.1 0
}
}
control.4 {
iface MIXER
name 'Speaker Playback Switch'
value.0 true
value.1 true
comment {
access 'read write'
type BOOLEAN
count 2
}
}
control.5 {
iface MIXER
name 'Headphone Mic Playback Volume'
value.0 31
value.1 31
comment {
access 'read write'
type INTEGER
count 2
range '0 - 31'
dbmin -3450
dbmax 1200
dbvalue.0 1200
dbvalue.1 1200
}
}
control.6 {
iface MIXER
name 'Headphone Mic Playback Switch'
value.0 false
value.1 false
comment {
access 'read write'
type BOOLEAN
count 2
}
}
control.7 {
iface MIXER
name 'Auto-Mute Mode'
value Enabled
comment {
access 'read write'
type ENUMERATED
count 1
item.0 Disabled
item.1 Enabled
}
}
control.8 {
iface MIXER
name 'Capture Source'
value 'Internal Mic'
comment {
access 'read write'
type ENUMERATED
count 1
item.0 'Internal Mic'
item.1 'Headphone Mic'
}
}
control.9 {
iface MIXER
name 'Capture Volume'
value.0 19
value.1 19
comment {
access 'read write'
type INTEGER
count 2
range '0 - 31'
dbmin -1650
dbmax 3000
dbvalue.0 1200
dbvalue.1 1200
}
}
control.10 {
iface MIXER
name 'Capture Switch'
value.0 true
value.1 true
comment {
access 'read write'
type BOOLEAN
count 2
}
}
control.11 {
iface MIXER
name 'Internal Mic Boost Volume'
value.0 3
value.1 3
comment {
access 'read write'
type INTEGER
count 2
range '0 - 3'
dbmin 0
dbmax 3600
dbvalue.0 3600
dbvalue.1 3600
}
}
control.12 {
iface MIXER
name 'Headphone Mic Boost Volume'
value.0 0
value.1 0
comment {
access 'read write'
type INTEGER
count 2
range '0 - 3'
dbmin 0
dbmax 3600
dbvalue.0 0
dbvalue.1 0
}
}
control.13 {
iface MIXER
name 'Master Playback Volume'
value 87
comment {
access 'read write'
type INTEGER
count 1
range '0 - 87'
dbmin -6525
dbmax 0
dbvalue.0 0
}
}
control.14 {
iface MIXER
name 'Master Playback Switch'
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.15 {
iface CARD
name 'Internal Mic Phantom Jack'
value true
comment {
access read
type BOOLEAN
count 1
}
}
control.16 {
iface CARD
name 'Headphone Mic Jack'
value false
comment {
access read
type BOOLEAN
count 1
}
}
control.17 {
iface CARD
name 'Speaker Phantom Jack'
value true
comment {
access read
type BOOLEAN
count 1
}
}
control.18 {
iface PCM
name 'Playback Channel Map'
value.0 0
value.1 0
comment {
access read
type INTEGER
count 2
range '0 - 36'
}
}
control.19 {
iface PCM
name 'Capture Channel Map'
value.0 0
value.1 0
comment {
access read
type INTEGER
count 2
range '0 - 36'
}
}
control.20 {
iface CARD
name 'HDMI/DP,pcm=3 Jack'
value false
comment {
access read
type BOOLEAN
count 1
}
}
control.21 {
iface MIXER
name 'IEC958 Playback Con Mask'
value '0fff0000000000
comment {
access read
type IEC958
count 1
}
}
control.22 {
iface MIXER
name 'IEC958 Playback Pro Mask'
value '0f000000000000
comment {
access read
type IEC958
count 1
}
}
control.23 {
iface MIXER
name 'IEC958 Playback Default'
value '04000000000000
comment {
access 'read write'
type IEC958
count 1
}
}
control.24 {
iface MIXER
name 'IEC958 Playback Switch'
value false
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.25 {
iface PCM
device 3
name ELD
value ''
comment {
access 'read volatile'
type BYTES
count 0
}
}
control.26 {
iface PCM
device 3
name 'Playback Channel Map'
value.0 0
value.1 0
value.2 0
value.3 0
value.4 0
value.5 0
value.6 0
value.7 0
comment {
access 'read write'
type INTEGER
count 8
range '0 - 36'
}
}
control.27 {
iface MIXER
name 'PCM Playback Volume'
value.0 255
value.1 255
comment {
access 'read write user'
type INTEGER
count 2
range '0 - 255'
tlv '00000001000000
dbmin -5100
dbmax 0
dbvalue.0 0
dbvalue.1 0
}
}
}
--endcollapse--
!!All Loaded Modules
!!-----
Module
bnep
rfcomm
uvcvideo
snd_hda_codec_hdmi
videobuf2_vmalloc
videobuf2_memops
snd_hda_
videobuf2_core
videodev
hid_multitouch
hid_generic
asus_nb_wmi
asus_wmi
sparse_keymap
intel_rapl
x86_pkg_
arc4
intel_powerclamp
ath9k
ath9k_common
coretemp
snd_hda_intel
ath9k_hw
snd_hda_codec
kvm_intel
ath
kvm
snd_hwdep
snd_pcm
mac80211
snd_page_alloc
snd_seq_midi
snd_seq_midi_event
snd_rawmidi
crct10dif_pclmul
snd_seq
crc32_pclmul
ghash_clmulni_intel
snd_seq_device
cfg80211
aesni_intel
i915
aes_x86_64
snd_timer
lrw
gf128mul
ath3k
glue_helper
mei_me
btusb
drm_kms_helper
usbhid
mei
bluetooth
snd
ablk_helper
soundcore
drm
cryptd
hid
joydev
i2c_algo_bit
wmi
serio_raw
mac_hid
lpc_ich
video
parport_pc
ppdev
lp
parport
alx
psmouse
ahci
libahci
mdio
!!Sysfs Files
!!-----------
/sys/class/
0x12 0x90a60130
0x14 0x90170110
0x17 0x40000008
0x18 0x411111f0
0x19 0x411111f0
0x1a 0x03211020
0x1b 0x411111f0
0x1d 0x40e6852d
0x1e 0x411111f0
0x21 0x411111f0
/sys/class/
/sys/class/
/sys/class/
/sys/class/
/sys/class/
0x05 0x58560010
0x06 0x18560020
0x07 0x58560030
/sys/class/
/sys/class/
/sys/class/
/sys/class/
!!ALSA/HDA dmesg
!!--------------
[ 10.226806] [drm] Initialized i915 1.6.0 20080730 for 0000:00:02.0 on minor 0
[ 10.227028] snd_hda_intel 0000:00:1b.0: irq 46 for MSI/MSI-X
[ 10.233746] Linux video capture interface: v2.00
--
[ 10.267362] realtek: Enabling init ASM_ID=0x852d CODEC_ID=10ec0269
[ 10.312426] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/
[ 10.312510] input: HDA Intel PCH Headphone Mic as /devices/
[ 10.359305] uvcvideo: Found UVC 1.00 device ASUS USB2.0 Webcam (1bcf:2883)
|
Revision history for this message
|
#10 |
Your Master channel in alsamixer is muted, hence the MM. Unmute it, do you get sound?
|
Revision history for this message
|
#11 |
Hello Andrew,
The problem is that I cant unmute. All other channels I can raise and lower, but not this one saying MM.
Plus, there is no mute on the panel control on unity...
I still dont get it.
Regards
Gustavo
|
Revision history for this message
|
#12 |
Hello guys,
I posted this video, that may help.
https:/
|
Revision history for this message
|
#13 |
The 'm' key mutes/unmutes. Also, make sure you have the onboard speakers selected (and not HDMI) in the soud settings if that's what you're trying to use
|
Revision history for this message
|
#14 |
Thanks Daniel,
No luck at the moment, still no sound, on the speakers, on the phones.... HDMI I even not tested, but have you seen the video? When you click test speakers, does not play anything, it should play...
|
Revision history for this message
|
#15 |
Try turning off 'IEC958' control.
|
Revision history for this message
|
#17 |
Try latest module/driver version: https:/
Beyond that, I personally have no more suggestion (except for filing a bug).
|
Revision history for this message
|
#18 |
Thank you very much, but nothing.
Do you belive if I wipe out the disk and do a fresh installation can maybe fix this bug?
|
Revision history for this message
|
#19 |
Did the sound work after the initial install? If not, then I don't see a fresh install helping.
At the very least, I would try the LiveUSB/CD and make sure the audio worked there before going through with a pointless reinstall.
|
Revision history for this message
|
#20 |
All done, USB and a fresh install and none of these idas are working.
I am now downloading the opensuse to see if it is a bug of Ubuntu.
Otherwise I believe that we have a case to open a bug.
This night I will have to come back to the famigerous windows.
Sad sad sad....
On 29 Jul 2014 17:07, "Daniel Letzeisen" <
<email address hidden>> wrote:
> Your question #252282 on Ubuntu changed:
> https:/
>
> Daniel Letzeisen posted a new comment:
> Did the sound work after the initial install? If not, then I don't see a
> fresh install helping.
>
> At the very least, I would try the LiveUSB/CD and make sure the audio
> worked there before going through with a pointless reinstall.
>
> --
> You received this question notification because you asked the question.
>
|
Revision history for this message
|
#21 |
My other question is how do I register a new bug?
|
Revision history for this message
|
#22 |
My other question is how do I register a new bug?
Can you help with this problem?
Provide an answer of your own, or ask Gustavo for more information if necessary.
