Ubuntu

Having trouble with Ubuntu 14.04 LTS

Asked by Margaret Mackintosh

Was going to make a bug report but that takes specifics which I cannot remember. What is happening is some web sites won't come up. Been receiving 'Sorry, Ubuntu is having internal problems'.. Not sure how it is exactly worded. I have been trying to upload some pictures and now I cannot. Also cannot get on some web sites as a box comes up that reads "Cannot find server for (what ever web site I was trying to open). I have a strong signal strength. Seems like since I Upgraded to 14.04 there has always been problems. Since I don't know lots about computers I cannot try and find out what is going on. What ever it is, is affecting browseing the Internet and uploading pictures. For some reason even Microsoft has called me twice now about my computer. I tell them my computer is not Windows, it is a Linux computer and they don't know what to make of that. Hardly understand them either.

Not sure of what I can do about the above, it is very annoying.

Margaret

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actionparsnip
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Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#1

Have you tried other browsers?

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Margaret Mackintosh (mackintosh-margaret) said : 		#2

No. How do I find a compatible browser?

Margaret

> To: <email address hidden>
> From: <email address hidden>
> Subject: Re: [Question #250112]: Having trouble with Ubuntu 14.04 LTS
> Date: Wed, 11 Jun 2014 19:51:41 +0000
>
> Your question #250112 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/250112
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> Have you tried other browsers?
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/250112
>
> You received this question notification because you asked the question.

Revision history for this message
Best actionparsnip (andrew-woodhead666) said : 		#3

Grab Chrome from the Google website. Try that

Revision history for this message
Margaret Mackintosh (mackintosh-margaret) said : 		#4

Hi,

When I get Chrome installed I assume I then go to Package Manager and remove Firefox? Do I lose anything doing this?

Margaret

> To: <email address hidden>
> From: <email address hidden>
> Subject: Re: [Question #250112]: Having trouble with Ubuntu 14.04 LTS
> Date: Wed, 11 Jun 2014 21:16:54 +0000
>
> Your question #250112 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/250112
>
> Status: Open => Answered
>
> actionparsnip proposed the following answer:
> Grab Chrome from the Google website. Try that
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+question/250112/+confirm?answer_id=2
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+question/250112
>
> You received this question notification because you asked the question.

Revision history for this message
Margaret Mackintosh (mackintosh-margaret) said : 		#5

Went to Google's website. Got Chrome up and clicked on Download. It was downloading and had a short time to go. I had steped away from the computer and when I came back it said "Failed".. So what do I do now?

Revision history for this message
Margaret Mackintosh (mackintosh-margaret) said : 		#6

I just got a box up with the message below:

E: dpkg was interrupted, you must manually run 'dpkg-configure -a' to correct the problem

E: _cache->open() failed, please report

I ran the first in a terminal without the quotation marks. Nothing showed up when I clicked Enter. Second line not sure who to report to.

Any suggestions?

Margaret

Revision history for this message
Margaret Mackintosh (mackintosh-margaret) said : 		#7

 I forgot to mention that I got the above messages after I clicked on Synaptic Package Manager, and put in the password for it to open. It didn't open got the messages instead. So what do you think is happening?

Margaret

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#8

Try a reboot and retry. If you get the same error please run:

 sudo fuser -vki /var/lib/dpkg/lock;sudo dpkg --configure -a

Then retry

Revision history for this message
Margaret Mackintosh (mackintosh-margaret) said : 		#9

I tried again this morning to download and install Chrome. I now have it installed but how do I make it my browser? I still cannot open the Package Manager as I get the same error messages as above.

Margaret

Revision history for this message
Margaret Mackintosh (mackintosh-margaret) said : 		#10

Hi,

I just ran the command actionparsnip suggested. Below is the results.

margaret@margaret-Z62FM:~$ sudo fuser -vki /var/lib/dpkg/lock;sudo dpkg --configure -a
[sudo] password for margaret:
no talloc stackframe at ../source3/param/loadparm.c:4864, leaking memory
margaret@margaret-Z62FM:~$

What do I do about this and how do I start using Chrome?

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#11

It will be in Dash, press your Windows key and type 'chrome' then click the icon you see.

Revision history for this message
Margaret Mackintosh (mackintosh-margaret) said : 		#12

Hi,
Thanks. I now have Chrome as my web browser. Was able to open the Package Manager too. So all is solved now with your help. Thanks a lot. Will go on Launchpad to put solved to my question. Thanks again.
Margaret

> To: <email address hidden>
> From: <email address hidden>
> Subject: Re: [Question #250112]: Having trouble with Ubuntu 14.04 LTS
> Date: Thu, 12 Jun 2014 11:51:45 +0000
>
> Your question #250112 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/250112
>
> Status: Open => Answered
>
> actionparsnip proposed the following answer:
> It will be in Dash, press your Windows key and type 'chrome' then click
> the icon you see.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+question/250112/+confirm?answer_id=10
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+question/250112
>
> You received this question notification because you asked the question.

Revision history for this message
Margaret Mackintosh (mackintosh-margaret) said : 		#13

Thanks actionparsnip, that solved my question.