problem upgrading from 12.04 to 12.10

Asked by Barbara Maver

I have left my computer in 12.04 for too long. Now I want to upgrade. Before I started this I was up to date now there are over 1000 upgrades to be done.

This is the probem. A message comes up asking if I want to upgrade and warning me that it will take a long time. The is no way I can see to answer this message. There no place for yes or no. If i try clicking within the message itself then nothing happens. I have tried a few times and I am stuck each time I get to this stage.

I think there should be some way of telling the computer I want to proceed but I can't find any.

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Solved by:
Manfred Hampl
Solved:
Last query:
Last reply:
Revision history for this message
Barbara Maver (havana-banana) said :
#1

The reason I started this was that I am not able to get a Flash message. When I am upgrading the Flach what application should I use and how do I get it? Thank you for your help.

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#2

Try upgrading in terminal.

gksudo apt-get install update-manager-core; gksudo gedit /etc/update-manager/release-upgrades

Change:
Prompt=lts
To:
Prompt=normal

gksudo do-release-upgrade

Should do it

Revision history for this message
Barbara Maver (havana-banana) said :
#3

Thanks for your help. I tried that and got "command not found" so I'm no further on.

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#4

Did the updater install ok?

Revision history for this message
Barbara Maver (havana-banana) said :
#5

Maybe working now. Terminal busy.

Sent from Samsung Mobile

-------- Original message --------
From: actionparsnip <email address hidden>
Date: 16/12/2013 11:51 (GMT+00:00)
To: <email address hidden>
Subject: Re: [Question #240860]: problem upgrading from 12.04 to 12.10

Your question #240860 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/240860

    Status: Open => Answered

actionparsnip proposed the following answer:
Try upgrading in terminal.

gksudo apt-get install update-manager-core; gksudo gedit /etc/update-
manager/release-upgrades

Change:
Prompt=lts
To:
Prompt=normal

gksudo do-release-upgrade

Should do it

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+question/240860/+confirm?answer_id=1

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+question/240860

You received this question notification because you asked the question.

Revision history for this message
Barbara Maver (havana-banana) said :
#6

I think its still working on it. No idea how long it will take to find out.

Sent from Samsung Mobile

-------- Original message --------
From: actionparsnip <email address hidden>
Date: 16/12/2013 16:06 (GMT+00:00)
To: <email address hidden>
Subject: Re: [Question #240860]: problem upgrading from 12.04 to 12.10

Your question #240860 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/240860

    Status: Open => Needs information

actionparsnip requested more information:
Did the updater install ok?

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/ubuntu/+question/240860

You received this question notification because you asked the question.

Revision history for this message
Barbara Maver (havana-banana) said :
#7

My original question was about how to upgrade. When following instructions
i cam to a point where there was a box with a blue circle with a question
mark in it at the top left hand side and some information test saying what
the upgrade would consist of.

I couldn't see a way to proceed as there seemed to be no option yes or no.

When I put the upgrade details you gave me into the computer terminal
again I have do you want to proceed Y/no abort.

I typed Y and enter. Nothing happened. I typed Yes and then enter and
nothing happened.

I left it some some hours and it was still running but I don't think it
was actually doing anything so I closed it down and tried from the update
manager again and got the same box. It gives a question but there is no
way to answer. Why? Is there something wrong with the system?

Sio both in the terminal and the update manager i am being asked if i want
to proceed but there seems no way to say that I do.

I know its probably really basic and obvious but I don't see it.

Your question #240860 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/240860
>
> Status: Open => Answered
>
> actionparsnip proposed the following answer:
> Try upgrading in terminal.
>
> gksudo apt-get install update-manager-core; gksudo gedit /etc/update-
> manager/release-upgrades
>
> Change:
> Prompt=lts
> To:
> Prompt=normal
>
> gksudo do-release-upgrade
>
> Should do it
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+question/240860/+confirm?answer_id=1
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+question/240860
>
> You received this question notification because you asked the question.
>

Revision history for this message
Manfred Hampl (m-hampl) said :
#8

For verifying some basics of your system please open a terminal and issue the following commands:

uname -a
lsb_release -a
sudo dpkg --audit
cat /etc/update-manager/release-upgrades

then select all output, copy it and paste into this question document that we can check the results.

Revision history for this message
Barbara Maver (havana-banana) said :
#9

Hi

This time its different. It wants a password but i dont know how to put it
in.
barbara@Home-PC:~$
barbara@Home-PC:~$ uname -a
Linux Home-PC 3.2.0-58-generic-pae #88-Ubuntu SMP Tue Dec 3 18:00:02 UTC
2013 i686 athlon i386 GNU/Linux
barbara@Home-PC:~$ lsb_release -a
LSB
Version: core-2.0-ia32:core-2.0-noarch:core-3.0-ia32:core-3.0-noarch:core-3.1-ia32:core-3.1-noarch:core-3.2-ia32:core-3.2-noarch:core-4.0-ia32:core-4.0-noarch
Distributor ID: Ubuntu
Description: Ubuntu 12.04.3 LTS
Release: 12.04
Codename: precise
barbara@Home-PC:~$ sudo dpkg --audit
[sudo] password for barbara:
Sorry, try again.
[sudo] password for barbara:

 Your question #240860 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/240860
>
> Status: Open => Needs information
>
> Manfred Hampl requested more information:
> For verifying some basics of your system please open a terminal and
> issue the following commands:
>
> uname -a
> lsb_release -a
> sudo dpkg --audit
> cat /etc/update-manager/release-upgrades
>
> then select all output, copy it and paste into this question document
> that we can check the results.
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/240860
>
> You received this question notification because you asked the question.
>

Revision history for this message
Barbara Maver (havana-banana) said :
#10

This is what I got fromthe first set of commands.

As you can see a question but I don't know how to say to go ahead

barbara@Home-PC:~$ gksudo apt-get install update-manager-core; gksudo
gedit /etc/update-
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following extra packages will be installed:
  glib-networking glib-networking-common glib-networking-services
  libapt-inst1.5 libdbus-1-3 libexpat1 libgirepository-1.0-1 libglib2.0-0
  libglib2.0-bin python3 python3-apt python3-dbus python3-distupgrade
  python3-gi python3-minimal python3-update-manager python3.2
  python3.2-minimal ubuntu-release-upgrader-core ubuntu-release-upgrader-gtk
  update-manager
Suggested packages:
  python3-doc python3-tk python3-apt-dbg python-apt-doc python-dbus-doc
  python3-dbus-dbg python3.2-doc
The following NEW packages will be installed
  libapt-inst1.5 python3 python3-apt python3-dbus python3-distupgrade
  python3-gi python3-minimal python3-update-manager python3.2
  python3.2-minimal ubuntu-release-upgrader-core ubuntu-release-upgrader-gtk
The following packages will be upgraded:
  glib-networking glib-networking-common glib-networking-services libdbus-1-3
  libexpat1 libgirepository-1.0-1 libglib2.0-0 libglib2.0-bin update-manager
  update-manager-core
10 upgraded, 12 newly installed, 0 to remove and 1634 not upgraded.
Need to get 5,702 kB/7,415 kB of archives.
After this operation, 17.5 MB of additional disk space will be used.
Do you want to continue [Y/n]? Abort.

 Your question #240860 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/240860
>
> Status: Open => Needs information
>
> Manfred Hampl requested more information:
> For verifying some basics of your system please open a terminal and
> issue the following commands:
>
> uname -a
> lsb_release -a
> sudo dpkg --audit
> cat /etc/update-manager/release-upgrades
>
> then select all output, copy it and paste into this question document
> that we can check the results.
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/240860
>
> You received this question notification because you asked the question.
>

Revision history for this message
Manfred Hampl (m-hampl) said :
#11

Before you attempt to perform an upgrade to a higher release, you should make sure that your system is up-to-date with the current release.

What is the output of the commands

sudo apt-get update
sudo apt-get upgrade

There were reports from other persons that during an upgrade they saw a question on the screen (e.g. with respect to accepting a license agreement) and they were not able to answer that question. The solution in some cases was to hit the"tab" key several times until "ok" was marked, and then pressing enter. Maybe something like that works also for you.

Revision history for this message
Barbara Maver (havana-banana) said :
#12

Hi

I did do all the updates available before I started to attempt the upgrade.

Anyway sometimes I get a box asking for the password in order to do admin
tasks. However it's not coming up here so i don't know how to put it in.
Same problem i had before.

This is what i get

barbara@Home-PC:~$ sudo apt-get update
[sudo] password for barbara:

but nowhere to put the password.

Cheers

Barbara

Your question #240860 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/240860
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> Before you attempt to perform an upgrade to a higher release, you should
> make sure that your system is up-to-date with the current release.
>
> What is the output of the commands
>
> sudo apt-get update
> sudo apt-get upgrade
>
> There were reports from other persons that during an upgrade they saw a
> question on the screen (e.g. with respect to accepting a license
> agreement) and they were not able to answer that question. The solution
> in some cases was to hit the"tab" key several times until "ok" was
> marked, and then pressing enter. Maybe something like that works also
> for you.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+question/240860/+confirm?answer_id=10
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+question/240860
>
> You received this question notification because you asked the question.
>

Revision history for this message
Best Manfred Hampl (m-hampl) said :
#13

Just type the password and hit enter. You will not see anything when you type it (no echo, not even '*' placeholders), but it will work.

Revision history for this message
Barbara Maver (havana-banana) said :
#14

Thank you. Last time I tried I got a partial upgrade but when I restarted the computer there was just my desktop picture and a black strip on either side and no icons. Only the desktop picture. I had to shut it down by pressing the on button and holding it. On my phone just now.

.

Sent from Samsung Mobile

-------- Original message --------
From: Manfred Hampl <email address hidden>
Date: 17/12/2013 16:35 (GMT+00:00)
To: <email address hidden>
Subject: Re: [Question #240860]: problem upgrading from 12.04 to 12.10

Your question #240860 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/240860

    Status: Open => Answered

Manfred Hampl proposed the following answer:
Just type the password and hit enter. You will not see anything when you
type it (no echo, not even '*' placeholders), but it will work.

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+question/240860/+confirm?answer_id=12

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+question/240860

You received this question notification because you asked the question.

Revision history for this message
Barbara Maver (havana-banana) said :
#15

I tried pressing control and f buttons anf got a plain blank scteen and uset name anf password request.  I then typed in uphtade and upgrade comands. Message dconfig deferred procrssing is now taking place then my pc details.

Sent from Samsung Mobile

-------- Original message --------
From: Manfred Hampl <email address hidden>
Date: 17/12/2013 16:35 (GMT+00:00)
To: <email address hidden>
Subject: Re: [Question #240860]: problem upgrading from 12.04 to 12.10

Your question #240860 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/240860

    Status: Open => Answered

Manfred Hampl proposed the following answer:
Just type the password and hit enter. You will not see anything when you
type it (no echo, not even '*' placeholders), but it will work.

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+question/240860/+confirm?answer_id=12

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+question/240860

You received this question notification because you asked the question.

Revision history for this message
Barbara Maver (havana-banana) said :
#16

I'll leave it overnight and see if there are changes

Sent from Samsung Mobile

-------- Original message --------
From: Manfred Hampl <email address hidden>
Date: 17/12/2013 16:35 (GMT+00:00)
To: <email address hidden>
Subject: Re: [Question #240860]: problem upgrading from 12.04 to 12.10

Your question #240860 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/240860

    Status: Open => Answered

Manfred Hampl proposed the following answer:
Just type the password and hit enter. You will not see anything when you
type it (no echo, not even '*' placeholders), but it will work.

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+question/240860/+confirm?answer_id=12

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+question/240860

You received this question notification because you asked the question.

Revision history for this message
Barbara Maver (havana-banana) said :
#17

Hello.
I repeated the commands this morning and  have got back to my starting screen but still no icons down the side so I  don't know what to do next.
Any ideas?

Sent from Samsung Mobile

-------- Original message --------
From: Manfred Hampl <email address hidden>
Date: 17/12/2013 10:06 (GMT+00:00)
To: <email address hidden>
Subject: Re: [Question #240860]: problem upgrading from 12.04 to 12.10

Your question #240860 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/240860

    Status: Open => Needs information

Manfred Hampl requested more information:
For verifying some basics of your system please open a terminal and
issue the following commands:

uname -a
lsb_release -a
sudo dpkg --audit
cat /etc/update-manager/release-upgrades

then select all output, copy it and paste into this question document
that we can check the results.

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/ubuntu/+question/240860

You received this question notification because you asked the question.

Revision history for this message
Manfred Hampl (m-hampl) said :
#18

Boot your computer into Ubuntu and log in as usual.
If there are still the bars at the top, bottom and left side missing, press ctrl-alt-f1
You should see a text screen, and you can login there again by entering username and password.
Enter the commands

sudo apt-get update
sudo apt-get dist-upgrade
sudo reboot now

and check again if the bard and icons are still missing.

Revision history for this message
Barbara Maver (havana-banana) said :
#19

Although I have no icons by pressing seach on keyboard I can find files downloads etc so still unable to get internet but not totally dead.

Sent from Samsung Mobile

-------- Original message --------
From: Manfred Hampl <email address hidden>
Date: 17/12/2013 16:35 (GMT+00:00)
To: <email address hidden>
Subject: Re: [Question #240860]: problem upgrading from 12.04 to 12.10

Your question #240860 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/240860

    Status: Open => Answered

Manfred Hampl proposed the following answer:
Just type the password and hit enter. You will not see anything when you
type it (no echo, not even '*' placeholders), but it will work.

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+question/240860/+confirm?answer_id=12

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+question/240860

You received this question notification because you asked the question.

Revision history for this message
Barbara Maver (havana-banana) said :
#20

When asked whether I wanted to upgrade and couldn't see where to click there was a button but my page was to small for me to see it.

I was really stuck when upgrading from a terminal but luckily my son in law came round and he likes doing stuff with computers and had mine continuing the upgrade within about a minute. All updated new.