Ubuntu

Can receive no updates or upgrades 12.10

Asked by Cole

I am using a 3 year old Samsung laptop. Loaded a bad copy of 12.10 last Dec. Many glitches caused computer to crash frequently but was receiving updates and was getting better till about 1 month ago.
No longer receive any notifications even though system is set to request all Ubuntu security and 3rd party updates.
When I go into updater it says "Fiailed to Download Repository Information"
I created a new disc for 12.4LTS but it will not boot when I restart system with disc in DVD/CD drive.
I tried an older disc for 10.4 LTS that I used for an old pentium 4 last week but it would not boot that either.

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
Warren Hill (warren-hill) said : 		#1

Follow the instructions here
https://help.ubuntu.com/community/PackageManagerTroubleshootingProcedure

This may fix the issue if not at step 6 post all the output to this link

https://answers.launchpad.net/ubuntu/+question/228474

instead of the one given in the procedure.

This puts all the information in this question instead of creating a new one.

We should be able to advise further once we have all the results

Revision history for this message
PeterPall (peterpall) said : 		#2

Perhaps the following can help you:

- Open a terminal (Ctrl+Shift+t)
- type in
sudo software-properties-gtk

(If you want to save yourself from typing work normally you can skip a few letters by hitting the TAB key once or twice)

...and choose a different server.

If that doesn't help

sudo apt-get update;sudo apt-get dist-upgrade

should either start an update manually or at least provide you with a helpful error message.

Revision history for this message
Cole (coleibe3) said : 		#3

cole@cole-QX311-QX411-QX412-QX511:~$ sudo apt-get update
[sudo] password for cole:
Ign cdrom://Ubuntu 12.04.2 LTS _Precise Pangolin_ - Release i386 (20130213) precise Release.gpg
Ign cdrom://Ubuntu 10.04 LTS _Lucid Lynx_ - Release i386 (20100429) lucid Release.gpg
Ign cdrom://Ubuntu 12.04.1 LTS _Precise Pangolin_ - Release i386 (20120817.3) precise Release.gpg
Ign cdrom://Ubuntu 12.10 _Quantal Quetzal_ - Release amd64 (20121017.5) quantal Release.gpg
Ign cdrom://Ubuntu 12.04.2 LTS _Precise Pangolin_ - Release i386 (20130213) precise/main i386 Packages/DiffIndex
Ign cdrom://Ubuntu 12.04.2 LTS _Precise Pangolin_ - Release i386 (20130213) precise/restricted i386 Packages/DiffIndex
Ign cdrom://Ubuntu 10.04 LTS _Lucid Lynx_ - Release i386 (20100429) lucid/main i386 Packages/DiffIndex
Ign cdrom://Ubuntu 10.04 LTS _Lucid Lynx_ - Release i386 (20100429) lucid/restricted i386 Packages/DiffIndex
Ign cdrom://Ubuntu 12.04.1 LTS _Precise Pangolin_ - Release i386 (20120817.3) precise/main i386 Packages/DiffIndex
Ign cdrom://Ubuntu 12.04.1 LTS _Precise Pangolin_ - Release i386 (20120817.3) precise/restricted i386 Packages/DiffIndex
Ign cdrom://Ubuntu 12.10 _Quantal Quetzal_ - Release amd64 (20121017.5) quantal/main amd64 Packages/DiffIndex
Ign cdrom://Ubuntu 12.10 _Quantal Quetzal_ - Release amd64 (20121017.5) quantal/restricted amd64 Packages/DiffIndex
Ign cdrom://Ubuntu 12.10 _Quantal Quetzal_ - Release amd64 (20121017.5) quantal/main i386 Packages/DiffIndex
Ign cdrom://Ubuntu 12.10 _Quantal Quetzal_ - Release amd64 (20121017.5) quantal/restricted i386 Packages/DiffIndex
Err cdrom://Ubuntu 12.04.2 LTS _Precise Pangolin_ - Release i386 (20130213) precise/main amd64 Packages
  Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be used to add new CD-ROMs
Err cdrom://Ubuntu 12.04.2 LTS _Precise Pangolin_ - Release i386 (20130213) precise/restricted amd64 Packages
  Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be used to add new CD-ROMs
Ign cdrom://Ubuntu 12.04.2 LTS _Precise Pangolin_ - Release i386 (20130213) precise/main Translation-en_US
Ign cdrom://Ubuntu 12.04.2 LTS _Precise Pangolin_ - Release i386 (20130213) precise/main Translation-en
Ign cdrom://Ubuntu 12.04.2 LTS _Precise Pangolin_ - Release i386 (20130213) precise/restricted Translation-en_US
Ign cdrom://Ubuntu 12.04.2 LTS _Precise Pangolin_ - Release i386 (20130213) precise/restricted Translation-en
Err cdrom://Ubuntu 10.04 LTS _Lucid Lynx_ - Release i386 (20100429) lucid/main amd64 Packages
  Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be used to add new CD-ROMs
Err cdrom://Ubuntu 10.04 LTS _Lucid Lynx_ - Release i386 (20100429) lucid/restricted amd64 Packages
  Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be used to add new CD-ROMs
Ign cdrom://Ubuntu 10.04 LTS _Lucid Lynx_ - Release i386 (20100429) lucid/main Translation-en_US
Ign cdrom://Ubuntu 10.04 LTS _Lucid Lynx_ - Release i386 (20100429) lucid/main Translation-en
Ign cdrom://Ubuntu 10.04 LTS _Lucid Lynx_ - Release i386 (20100429) lucid/restricted Translation-en_US
Ign cdrom://Ubuntu 10.04 LTS _Lucid Lynx_ - Release i386 (20100429) lucid/restricted Translation-en
Err cdrom://Ubuntu 12.04.1 LTS _Precise Pangolin_ - Release i386 (20120817.3) precise/main amd64 Packages
  Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be used to add new CD-ROMs
Err cdrom://Ubuntu 12.04.1 LTS _Precise Pangolin_ - Release i386 (20120817.3) precise/restricted amd64 Packages
  Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be used to add new CD-ROMs
Ign cdrom://Ubuntu 12.04.1 LTS _Precise Pangolin_ - Release i386 (20120817.3) precise/main Translation-en_US
Ign cdrom://Ubuntu 12.04.1 LTS _Precise Pangolin_ - Release i386 (20120817.3) precise/main Translation-en
Ign cdrom://Ubuntu 12.04.1 LTS _Precise Pangolin_ - Release i386 (20120817.3) precise/restricted Translation-en_US
Ign cdrom://Ubuntu 12.04.1 LTS _Precise Pangolin_ - Release i386 (20120817.3) precise/restricted Translation-en
Ign cdrom://Ubuntu 12.10 _Quantal Quetzal_ - Release amd64 (20121017.5) quantal/main Translation-en_US
Ign cdrom://Ubuntu 12.10 _Quantal Quetzal_ - Release amd64 (20121017.5) quantal/main Translation-en
Ign cdrom://Ubuntu 12.10 _Quantal Quetzal_ - Release amd64 (20121017.5) quantal/restricted Translation-en_US
Ign cdrom://Ubuntu 12.10 _Quantal Quetzal_ - Release amd64 (20121017.5) quantal/restricted Translation-en
Hit http://security.ubuntu.com quantal-security Release.gpg
Hit http://us.archive.ubuntu.com quantal Release.gpg
Hit http://security.ubuntu.com quantal-security Release
Hit http://us.archive.ubuntu.com quantal-updates Release.gpg
Hit http://us.archive.ubuntu.com quantal Release
Hit http://us.archive.ubuntu.com quantal-updates Release
Hit http://security.ubuntu.com quantal-security/main Sources
Hit http://archive.canonical.com quantal Release.gpg
Hit http://security.ubuntu.com quantal-security/restricted Sources
Hit http://us.archive.ubuntu.com quantal/main Sources
Hit http://security.ubuntu.com quantal-security/universe Sources
Hit http://us.archive.ubuntu.com quantal/restricted Sources
Hit http://security.ubuntu.com quantal-security/multiverse Sources
Hit http://us.archive.ubuntu.com quantal/universe Sources
Hit http://security.ubuntu.com quantal-security/main amd64 Packages
Get:1 http://extras.ubuntu.com quantal Release.gpg [72 B]
Hit http://security.ubuntu.com quantal-security/restricted amd64 Packages
Hit http://us.archive.ubuntu.com quantal/multiverse Sources
Hit http://archive.canonical.com quantal Release
Hit http://security.ubuntu.com quantal-security/universe amd64 Packages
Hit http://us.archive.ubuntu.com quantal/main amd64 Packages
Hit http://security.ubuntu.com quantal-security/multiverse amd64 Packages
Hit http://us.archive.ubuntu.com quantal/restricted amd64 Packages
Hit http://security.ubuntu.com quantal-security/main i386 Packages
Hit http://us.archive.ubuntu.com quantal/universe amd64 Packages
Hit http://extras.ubuntu.com quantal Release
Hit http://security.ubuntu.com quantal-security/restricted i386 Packages
Hit http://security.ubuntu.com quantal-security/universe i386 Packages
Hit http://us.archive.ubuntu.com quantal/multiverse amd64 Packages
Hit http://archive.canonical.com quantal/partner Sources
Hit http://security.ubuntu.com quantal-security/multiverse i386 Packages
Hit http://us.archive.ubuntu.com quantal/main i386 Packages
Hit http://us.archive.ubuntu.com quantal/restricted i386 Packages
Hit http://security.ubuntu.com quantal-security/main Translation-en
Hit http://extras.ubuntu.com quantal/main Sources
Hit http://us.archive.ubuntu.com quantal/universe i386 Packages
Hit http://us.archive.ubuntu.com quantal/multiverse i386 Packages
Hit http://archive.canonical.com quantal/partner amd64 Packages
Hit http://security.ubuntu.com quantal-security/multiverse Translation-en
Hit http://extras.ubuntu.com quantal/main amd64 Packages
Hit http://security.ubuntu.com quantal-security/restricted Translation-en
Hit http://archive.canonical.com quantal/partner i386 Packages
Hit http://us.archive.ubuntu.com quantal/main Translation-en
Hit http://security.ubuntu.com quantal-security/universe Translation-en
Hit http://extras.ubuntu.com quantal/main i386 Packages
Hit http://us.archive.ubuntu.com quantal/multiverse Translation-en
Hit http://us.archive.ubuntu.com quantal/restricted Translation-en
Hit http://us.archive.ubuntu.com quantal/universe Translation-en
Hit http://us.archive.ubuntu.com quantal-updates/main Sources
Hit http://us.archive.ubuntu.com quantal-updates/restricted Sources
Hit http://us.archive.ubuntu.com quantal-updates/universe Sources
Hit http://us.archive.ubuntu.com quantal-updates/multiverse Sources
Hit http://us.archive.ubuntu.com quantal-updates/main amd64 Packages
Hit http://us.archive.ubuntu.com quantal-updates/restricted amd64 Packages
Hit http://us.archive.ubuntu.com quantal-updates/universe amd64 Packages
Ign http://security.ubuntu.com quantal-security/main Translation-en_US
Hit http://us.archive.ubuntu.com quantal-updates/multiverse amd64 Packages
Ign http://security.ubuntu.com quantal-security/multiverse Translation-en_US
Ign http://security.ubuntu.com quantal-security/restricted Translation-en_US
Hit http://us.archive.ubuntu.com quantal-updates/main i386 Packages
Ign http://security.ubuntu.com quantal-security/universe Translation-en_US
Hit http://us.archive.ubuntu.com quantal-updates/restricted i386 Packages
Hit http://us.archive.ubuntu.com quantal-updates/universe i386 Packages
Hit http://us.archive.ubuntu.com quantal-updates/multiverse i386 Packages
Hit http://us.archive.ubuntu.com quantal-updates/main Translation-en
Hit http://us.archive.ubuntu.com quantal-updates/multiverse Translation-en
Hit http://us.archive.ubuntu.com quantal-updates/restricted Translation-en
Hit http://us.archive.ubuntu.com quantal-updates/universe Translation-en
Ign http://archive.canonical.com quantal/partner Translation-en_US
Ign http://extras.ubuntu.com quantal/main Translation-en_US
Ign http://archive.canonical.com quantal/partner Translation-en
Ign http://extras.ubuntu.com quantal/main Translation-en
Ign http://us.archive.ubuntu.com quantal/main Translation-en_US
Ign http://us.archive.ubuntu.com quantal/multiverse Translation-en_US
Ign http://us.archive.ubuntu.com quantal/restricted Translation-en_US
Ign http://us.archive.ubuntu.com quantal/universe Translation-en_US
Ign http://us.archive.ubuntu.com quantal-updates/main Translation-en_US
Ign http://us.archive.ubuntu.com quantal-updates/multiverse Translation-en_US
Ign http://us.archive.ubuntu.com quantal-updates/restricted Translation-en_US
Ign http://us.archive.ubuntu.com quantal-updates/universe Translation-en_US
Fetched 72 B in 2s (28 B/s)
W: Failed to fetch cdrom://Ubuntu 12.04.2 LTS _Precise Pangolin_ - Release i386 (20130213)/dists/precise/main/binary-amd64/Packages Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be used to add new CD-ROMs

W: Failed to fetch cdrom://Ubuntu 12.04.2 LTS _Precise Pangolin_ - Release i386 (20130213)/dists/precise/restricted/binary-amd64/Packages Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be used to add new CD-ROMs

W: Failed to fetch cdrom://Ubuntu 10.04 LTS _Lucid Lynx_ - Release i386 (20100429)/dists/lucid/main/binary-amd64/Packages Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be used to add new CD-ROMs

W: Failed to fetch cdrom://Ubuntu 10.04 LTS _Lucid Lynx_ - Release i386 (20100429)/dists/lucid/restricted/binary-amd64/Packages Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be used to add new CD-ROMs

W: Failed to fetch cdrom://Ubuntu 12.04.1 LTS _Precise Pangolin_ - Release i386 (20120817.3)/dists/precise/main/binary-amd64/Packages Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be used to add new CD-ROMs

W: Failed to fetch cdrom://Ubuntu 12.04.1 LTS _Precise Pangolin_ - Release i386 (20120817.3)/dists/precise/restricted/binary-amd64/Packages Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be used to add new CD-ROMs

E: Some index files failed to download. They have been ignored, or old ones used instead.
cole@cole-QX311-QX411-QX412-QX511:~$

Revision history for this message
Manfred Hampl (m-hampl) said : 		#4

The problem leading to the "Failed to fetch cdrom" warning is caused by the fact, that your configuration instructs package management to always look for the original CD-ROM or DVD device, that was used when the system was set up.

How to cure:
open a terminal and issue the command
gksudo software-properties-gtk
This will ask for your password and open the configuration window for package management.
On the first and on the second tab you have unselect all entries that refer to CDs or DVDs (in your case there must be several such entries).

When you have done that try the commands
sudo apt-get update
sudo apt-get upgrade
again and copy/paste all output into this question document as done before.

Can you help with this problem?

Provide an answer of your own, or ask Cole for more information if necessary.

To post a message you must log in.