can't report system program problem
on start up a window appears , system program problem detected , when I try to access problem report of system programs my password is not accepted. it is the launchpad password. I tried all the others and none work. I'm using ubuntu 13.04 and Unity. So I am reporting it here manually. The window action says: com.ubuntu.
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- Status:
- Solved
- For:
- Ubuntu Edit question
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- Solved by:
- actionparsnip
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#1 |
The password that this application needs is NOT the launchpad's password but Ubuntu's User password instead. (except if are the same).
Also if you don't have an actual problem and only this message bothers you, you can disable the approt report app.
Open a terminal (CTRL+ALT+T) and copy-pate from here the following command
sudo sed 's/enabled=
Then restart your system and the approt will not bothers you anymore.
Regards
NikTh
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#2 |
Hi, NikTh, Thank you for your answer to this problem, it does not make any
difference what password I use (launchpad,system etc) it does not work. I
tried to eliminate it with the terminal as you mention but there again when
password is demanded,it is not accepted, although the same password works
ok for other uses using the terminal, sooo ? Thanks anyway. I just cancel
the window when it shows up at start-up.
On Wed, May 8, 2013 at 12:11 AM, NikTh <<email address hidden>
> wrote:
> Your question #228351 on Ubuntu changed:
> https:/
>
> Status: Open => Answered
>
> NikTh proposed the following answer:
> The password that this application needs is NOT the launchpad's password
> but Ubuntu's User password instead. (except if are the same).
>
> Also if you don't have an actual problem and only this message bothers
> you, you can disable the approt report app.
>
> Open a terminal (CTRL+ALT+T) and copy-pate from here the following
> command
>
> sudo sed 's/enabled=
>
> Then restart your system and the approt will not bothers you anymore.
>
> Regards
> NikTh
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https:/
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https:/
>
> You received this question notification because you asked the question.
>
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#3 |
The command I gave you IS NOT CORRECT. Didn't see that? A terminal message should be appeared such as
"sed: -e expression #1, char 21: unterminated `s' command" , so the change was not made !!
Now copy-paste from here the correct command
sudo sed 's/enabled=
In answer #1 the forward slash after 0 was missed. Above command is correct. To check if the command worked, you can write the following command after the first..
cat /etc/default/apport
the result should be
enabled=0
Then reboot your system and you'are done !
Regards
NikTh
Revision history for this message
|
#4 |
Well NikTh, I can't do what you suggest because my passwords don't work in
terminal, they are not accepted. My system password works ok to unlock the
key ring and used to be ok for terminal but now is not accepted?? What is
going on?
On Wed, May 8, 2013 at 2:51 PM, NikTh
<email address hidden>wrote:
> Your question #228351 on Ubuntu changed:
> https:/
>
> Status: Open => Answered
>
> NikTh proposed the following answer:
> The command I gave you IS NOT CORRECT. Didn't see that? A terminal
> message should be appeared such as
>
> "sed: -e expression #1, char 21: unterminated `s' command" , so the
> change was not made !!
>
> Now copy-paste from here the correct command
>
> sudo sed 's/enabled=
>
> In answer #1 the forward slash after 0 was missed. Above command is
> correct. To check if the command worked, you can write the following
> command after the first..
>
> cat /etc/default/apport
>
> the result should be
>
> enabled=0
>
> Then reboot your system and you'are done !
>
> Regards
> NikTh
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https:/
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https:/
>
> You received this question notification because you asked the question.
>
Revision history for this message
|
#5 |
Haaa.. so you have a password problem..
Reset you password my friend.
Follow this guide
http://
Regards
NikTh
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|
#6 |
Hi NikTh, in the link you suggest when I hold the shift key during reboot I
don't get the tutorial mode at all, it just reboots normally, NikTh this is
getting too complicated for me, I'm just a user and I'll live with the
problem, I guess, many thanks for your support, we gave it a shot, anyway.
On Wed, May 8, 2013 at 4:46 PM, NikTh
<email address hidden>wrote:
> Your question #228351 on Ubuntu changed:
> https:/
>
> Status: Open => Answered
>
> NikTh proposed the following answer:
> Haaa.. so you have a password problem..
>
> Reset you password my friend.
>
> Follow this guide
> http://
>
> Regards
> NikTh
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https:/
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https:/
>
> You received this question notification because you asked the question.
>
Revision history for this message
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#7 |
You cannot "live" with a problem like this. You cannot install anything, you cannot upgrade (fully) you system.
You must reset your password.
Tell me if you open a terminal (CTRL+ALT+T) and give this command
passwd
what it says ?
Regards
NikTh
Revision history for this message
|
#8 |
I typed passwd in terminal and got: enter new Unix password, retype new
Unix password and password updated successfully. Then I entered: sudo sed
's/enabled=
password and nothing happened.
On Wed, May 8, 2013 at 9:51 PM, NikTh
<email address hidden>wrote:
> Your question #228351 on Ubuntu changed:
> https:/
>
> Status: Open => Answered
>
> NikTh proposed the following answer:
> You cannot "live" with a problem like this. You cannot install anything,
> you cannot upgrade (fully) you system.
>
> You must reset your password.
>
> Tell me if you open a terminal (CTRL+ALT+T) and give this command
>
> passwd
>
> what it says ?
>
> Regards
> NikTh
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https:/
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https:/
>
> You received this question notification because you asked the question.
>
Revision history for this message
|
#9 |
Hi NikTh, ok, I added ubuntu 12.04 in a partition and now have 13.04 and
12.04 available and I have no problems at all when using 12.04, just
thought you might want to know, thanks for your help.
On Thu, May 9, 2013 at 3:36 AM, raymond house <
<email address hidden>> wrote:
> Your question #228351 on Ubuntu changed:
> https:/
>
> Status: Answered => Open
>
> You are still having a problem:
> I typed passwd in terminal and got: enter new Unix password, retype new
> Unix password and password updated successfully. Then I entered: sudo sed
> 's/enabled=
> password and nothing happened.
>
>
> On Wed, May 8, 2013 at 9:51 PM, NikTh
> <email address hidden>wrote:
>
> > Your question #228351 on Ubuntu changed:
> > https:/
> >
> > Status: Open => Answered
> >
> > NikTh proposed the following answer:
> > You cannot "live" with a problem like this. You cannot install anything,
> > you cannot upgrade (fully) you system.
> >
> > You must reset your password.
> >
> > Tell me if you open a terminal (CTRL+ALT+T) and give this command
> >
> > passwd
> >
> > what it says ?
> >
> > Regards
> > NikTh
> >
> > --
> > If this answers your question, please go to the following page to let us
> > know that it is solved:
> >
> https:/
> >
> > If you still need help, you can reply to this email or go to the
> > following page to enter your feedback:
> > https:/
> >
> > You received this question notification because you asked the question.
> >
>
> --
> You received this question notification because you asked the question.
>
Revision history for this message
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#10 |
What is the output of:
cat /etc/default/apport
Thanks
Revision history for this message
|
#11 |
Hi actionparsnip, I just finished a fresh 13.04 install and I no longer
have a program problem window, so, many thanks anyway. problem solved.
On Fri, May 10, 2013 at 12:41 PM, actionparsnip <
<email address hidden>> wrote:
> Your question #228351 on Ubuntu changed:
> https:/
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> What is the output of:
>
> cat /etc/default/apport
>
> Thanks
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https:/
>
> You received this question notification because you asked the question.
>
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#12 |
Sweet, please mark as solved
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|
#13 |
I did a fresh 13.04 install from CD.