Ubuntu

libreoffice 4.0.0.3 writer inserted images vanish

Asked by Elfo

Libreoffice 4.0.0.0.3 I have many documents saved with our logo (inserted picture) on the title page. Opening any of them the logo no longer appears. Can only see the frame in which it should appear. This is new as it has previously appeared on opening the document. The logo appears in "page preview".
Deleting & reinserting it does not work.
It seems it is really there but can't be viewed in the "print layout" view.
I am running Ubuntu 12.04

Thanks Elfo.

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Elfo
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Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#1

What is the output of :

lsb_release -a; uname -a; apt-cache policy libreoffice*

Thanks

Revision history for this message
Elfo (elfverson) said : 		#2

Thanks for the follow up.
I don't know what it means but I have copied the output to a LibreOffice
doc & attached it.

On 27/03/13 19:16, actionparsnip wrote:
> Your question #225244 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/225244
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> What is the output of :
>
> lsb_release -a; uname -a; apt-cache policy libreoffice*
>
> Thanks
>

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#3

Replying to the automated email and attaching a file doesn't work. You will need t oupload it somewhere and make a link of the file.

If you copy the command I gave as ONE command and hit CRL+ALT+T, you can then paste the text to the terminal and hit ENTER. You can then copy and paste the output and paste it as an update on:
https://answers.launchpad.net/ubuntu/+question/225244

Revision history for this message
Elfo (elfverson) said : 		#4

Thanks Andrew. How is this for the output?
---------------------------------------

Version table:
libreoffice-help-ve:
  Installed: (none)
  Candidate: (none)
  Version table:
libreoffice-help-st:
  Installed: (none)
  Candidate: (none)
  Version table:
libreoffice-help-uk:
  Installed: (none)
  Candidate: (none)
  Version table:
libreoffice-help-sv:
  Installed: (none)
  Candidate: 1:3.5.7-0ubuntu4
  Version table:
     1:3.5.7-0ubuntu4 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
     1:3.5.4-0ubuntu1.1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
     1:3.5.2-2ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
libreoffice-help-tr:
  Installed: (none)
  Candidate: (none)
  Version table:
libreoffice-unbundled:
  Installed: (none)
  Candidate: (none)
  Version table:
libreoffice-help-vi:
  Installed: (none)
  Candidate: (none)
  Version table:
libreoffice-help-ts:
  Installed: (none)
  Candidate: (none)
  Version table:
libreoffice-help-xh:
  Installed: (none)
  Candidate: (none)
  Version table:
libreoffice-help-uz:
  Installed: (none)
  Candidate: (none)
  Version table:
libreoffice-help-zu:
  Installed: (none)
  Candidate: (none)
  Version table:
libreoffice-help-nso:
  Installed: (none)
  Candidate: (none)
  Version table:
libreoffice:
  Installed: (none)
  Candidate: 1:3.6.0.4-104
  Version table:
     1:3.6.0.4-104 0
        500 http://ppa.launchpad.net/upubuntu-com/libreoffice64/ubuntu/ precise/main amd64 Packages
        100 /var/lib/dpkg/status
     1:3.5.7-0ubuntu4 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
     1:3.5.4-0ubuntu1.1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
     1:3.5.2-2ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
libreoffice-calc:
  Installed: (none)
  Candidate: 1:3.5.7-0ubuntu4
  Version table:
     1:3.5.7-0ubuntu4 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
     1:3.5.4-0ubuntu1.1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
     1:3.5.2-2ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
libreoffice-script-provider-python:
  Installed: (none)
  Candidate: (none)
  Version table:
libreoffice-style-default:
  Installed: (none)
  Candidate: (none)
  Version table:
libreoffice-officebean:
  Installed: (none)
  Candidate: 1:3.5.7-0ubuntu4
  Version table:
     1:3.5.7-0ubuntu4 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
     1:3.5.4-0ubuntu1.1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
     1:3.5.2-2ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
libreoffice-emailmerge:
  Installed: (none)
  Candidate: 1:3.5.7-0ubuntu4
  Version table:
     1:3.5.7-0ubuntu4 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
     1:3.5.4-0ubuntu1.1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
     1:3.5.2-2ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
libreoffice-l10n-zh-cn:
  Installed: (none)
  Candidate: 1:3.5.7-0ubuntu4
  Version table:
     1:3.5.7-0ubuntu4 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
     1:3.5.4-0ubuntu1.1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
     1:3.5.2-2ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
libreoffice-writer2latex:
  Installed: (none)
  Candidate: 1.0.2-8ubuntu1
  Version table:
     1.0.2-8ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/universe amd64 Packages
libreoffice-writer2xhtml:
  Installed: (none)
  Candidate: 1.0.2-8ubuntu1
  Version table:
     1.0.2-8ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/universe amd64 Packages
libreoffice-script-provider-bsh:
  Installed: (none)
  Candidate: 1:3.5.7-0ubuntu4
  Version table:
     1:3.5.7-0ubuntu4 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-updates/universe amd64 Packages
     1:3.5.4-0ubuntu1.1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-security/universe amd64 Packages
     1:3.5.2-2ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/universe amd64 Packages
libreoffice-java-common:
  Installed: (none)
  Candidate: 1:3.5.7-0ubuntu4
  Version table:
     1:3.5.7-0ubuntu4 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
     1:3.5.4-0ubuntu1.1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
     1:3.5.2-2ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
libreoffice-filter-mobiledev:
  Installed: (none)
  Candidate: 1:3.5.7-0ubuntu4
  Version table:
     1:3.5.7-0ubuntu4 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
     1:3.5.4-0ubuntu1.1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
     1:3.5.2-2ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
libreoffice-help-3.5:
  Installed: (none)
  Candidate: (none)
  Version table:
libreoffice-filter-binfilter:
  Installed: (none)
  Candidate: 1:3.5.7-0ubuntu4
  Version table:
     1:3.5.7-0ubuntu4 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
     1:3.5.4-0ubuntu1.1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
     1:3.5.2-2ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
libreoffice-l10n-zh-tw:
  Installed: (none)
  Candidate: 1:3.5.7-0ubuntu4
  Version table:
     1:3.5.7-0ubuntu4 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
     1:3.5.4-0ubuntu1.1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
     1:3.5.2-2ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
libreoffice-help-zh-cn:
  Installed: (none)
  Candidate: 1:3.5.7-0ubuntu4
  Version table:
     1:3.5.7-0ubuntu4 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
     1:3.5.4-0ubuntu1.1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
     1:3.5.2-2ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
libreoffice4.0-dict-en:
  Installed: 4.0.0.3-103
  Candidate: 4.0.0.3-103
  Version table:
 *** 4.0.0.3-103 0
        100 /var/lib/dpkg/status
libreoffice4.0-dict-es:
  Installed: 4.0.0.3-103
  Candidate: 4.0.0.3-103
  Version table:
 *** 4.0.0.3-103 0
        100 /var/lib/dpkg/status
libreoffice4.0-dict-fr:
  Installed: 4.0.0.3-103
  Candidate: 4.0.0.3-103
  Version table:
 *** 4.0.0.3-103 0
        100 /var/lib/dpkg/status
libreoffice-presenter-console:
  Installed: (none)
  Candidate: 1.1.0+LibO3.5.7-0ubuntu4
  Version table:
     1.1.0+LibO3.5.7-0ubuntu4 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-updates/universe amd64 Packages
     1.1.0+LibO3.5.4-0ubuntu1.1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-security/universe amd64 Packages
     1.1.0+LibO3.5.2-2ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/universe amd64 Packages
libreoffice-spellcheck-fi:
  Installed: (none)
  Candidate: (none)
  Version table:
libreoffice-nlpsolver:
  Installed: (none)
  Candidate: 0.9~beta1-8
  Version table:
     0.9~beta1-8 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
libreoffice4.0-math:
  Installed: 4.0.0.3-103
  Candidate: 4.0.0.3-103
  Version table:
 *** 4.0.0.3-103 0
        100 /var/lib/dpkg/status
libreoffice-help-zh-tw:
  Installed: (none)
  Candidate: 1:3.5.7-0ubuntu4
  Version table:
     1:3.5.7-0ubuntu4 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
     1:3.5.4-0ubuntu1.1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
     1:3.5.2-2ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
libreoffice-l10n-en-gb:
  Installed: (none)
  Candidate: 1:3.5.7-0ubuntu4
  Version table:
     1:3.5.7-0ubuntu4 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
     1:3.5.4-0ubuntu1.1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
     1:3.5.2-2ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
libreoffice-spellcheck-tr:
  Installed: (none)
  Candidate: (none)
  Version table:
libreoffice-core:
  Installed: (none)
  Candidate: 1:3.5.7-0ubuntu4
  Version table:
     1:3.5.7-0ubuntu4 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
     1:3.5.4-0ubuntu1.1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
     1:3.5.2-2ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
libreoffice-writer:
  Installed: (none)
  Candidate: 1:3.5.7-0ubuntu4
  Version table:
     1:3.5.7-0ubuntu4 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
     1:3.5.4-0ubuntu1.1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
     1:3.5.2-2ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
libreoffice-wiki-publisher:
  Installed: (none)
  Candidate: 1.1.1+LibO3.5.7-0ubuntu4
  Version table:
     1.1.1+LibO3.5.7-0ubuntu4 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-updates/universe amd64 Packages
     1.1.1+LibO3.5.4-0ubuntu1.1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-security/universe amd64 Packages
     1.1.1+LibO3.5.2-2ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/universe amd64 Packages
libreoffice-l10n-af:
  Installed: (none)
  Candidate: 1:3.5.7-0ubuntu4
  Version table:
     1:3.5.7-0ubuntu4 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
     1:3.5.4-0ubuntu1.1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
     1:3.5.2-2ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
libreoffice-l10n-be:
  Installed: (none)
  Candidate: 1:3.5.7-0ubuntu4
  Version table:
     1:3.5.7-0ubuntu4 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
     1:3.5.4-0ubuntu1.1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
     1:3.5.2-2ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
libreoffice-l10n-ca:
  Installed: (none)
  Candidate: 1:3.5.7-0ubuntu4
  Version table:
     1:3.5.7-0ubuntu4 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
     1:3.5.4-0ubuntu1.1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
     1:3.5.2-2ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
libreoffice-l10n-en-us:
  Installed: (none)
  Candidate: (none)
  Version table:
libreoffice-l10n-bg:
  Installed: (none)
  Candidate: 1:3.5.7-0ubuntu4
  Version table:
     1:3.5.7-0ubuntu4 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
     1:3.5.4-0ubuntu1.1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
     1:3.5.2-2ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
libreoffice-l10n-da:
  Installed: (none)
  Candidate: 1:3.5.7-0ubuntu4
  Version table:
     1:3.5.7-0ubuntu4 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
     1:3.5.4-0ubuntu1.1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
     1:3.5.2-2ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
libreoffice-l10n-en-za:
  Installed: (none)
  Candidate: 1:3.5.7-0ubuntu4
  Version table:
     1:3.5.7-0ubuntu4 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
     1:3.5.4-0ubuntu1.1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
     1:3.5.2-2ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
libreoffice-l10n-ar:
  Installed: (none)
  Candidate: 1:3.5.7-0ubuntu4
  Version table:
     1:3.5.7-0ubuntu4 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
     1:3.5.4-0ubuntu1.1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
     1:3.5.2-2ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
libreoffice-l10n-bn:
  Installed: (none)
  Candidate: 1:3.5.7-0ubuntu4
  Version table:
     1:3.5.7-0ubuntu4 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
     1:3.5.4-0ubuntu1.1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
     1:3.5.2-2ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
libreoffice-l10n-as:
  Installed: (none)
  Candidate: 1:3.5.7-0ubuntu4
  Version table:
     1:3.5.7-0ubuntu4 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
     1:3.5.4-0ubuntu1.1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
     1:3.5.2-2ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
libreoffice-l10n-de:
  Installed: (none)
  Candidate: 1:3.5.7-0ubuntu4
  Version table:
     1:3.5.7-0ubuntu4 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
     1:3.5.4-0ubuntu1.1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
     1:3.5.2-2ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
libreoffice-l10n-br:
  Installed: (none)
  Candidate: 1:3.5.7-0ubuntu4
  Version table:
     1:3.5.7-0ubuntu4 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
     1:3.5.4-0ubuntu1.1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
     1:3.5.2-2ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
libreoffice-l10n-bs:
  Installed: (none)
  Candidate: 1:3.5.7-0ubuntu4
  Version table:
     1:3.5.7-0ubuntu4 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
     1:3.5.4-0ubuntu1.1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
     1:3.5.2-2ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
libreoffice-l10n-fa:
  Installed: (none)
  Candidate: 1:3.5.7-0ubuntu4
  Version table:
     1:3.5.7-0ubuntu4 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
     1:3.5.4-0ubuntu1.1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
     1:3.5.2-2ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
libreoffice-l10n-cs:
  Installed: (none)
  Candidate: 1:3.5.7-0ubuntu4
  Version table:
     1:3.5.7-0ubuntu4 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
     1:3.5.4-0ubuntu1.1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
     1:3.5.2-2ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
libreoffice-l10n-ga:
  Installed: (none)
  Candidate: 1:3.5.7-0ubuntu4
  Version table:
     1:3.5.7-0ubuntu4 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
     1:3.5.4-0ubuntu1.1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
     1:3.5.2-2ubuntu1 0
        500 http://au.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
wayne@wayne-Home:~$

Revision history for this message
Elfo (elfverson) said : 		#5

Same problem but extra info.
When I export from Libreoffice to PDF the logo appears in the PDF version. It does not appear in the Libreoffice writer version.

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#6

I suggest you post on a Libreoffice forum too

Revision history for this message
Elfo (elfverson) said : 		#7

Well I have a solution. I have deleted LibreOffice 4 & reinstalled the 3.5.7.2 version from Ubuntu Software Centre.
It works perfectly.