Ubuntu

Unrecognized touchpad

Asked by Ibrahim-hammad

I was working on Ubuntu 12.04 LTS and chose to upgrade to 12.04.2 LTS. When I installed 12.04.2 immediately after the installation finished and upon first load it recommended me to update the Graphic driver , Which I did. When the PC started again it did not go to the log screen and kept me on a black screen doing nothing. I had to reinstall 12.04.2 again. This time worked good and I did not chose to update the Graphic driver,however, the touch-pad is not working or recognized. When I go to system settings and click on the mouse icon, I don't find touch pad tab there.

- I installed Ubuntu alongside with Windows 7 ( Touch-pad is working perfectly in windows)
- I'm using Asus K43sv series
       - processor : Intel® Core™ i7-2630QM CPU @ 2.00GHz × 8
       - Grapgics : Geforce GT 540M CUDA - 2 GB
       - OS type: 64 bit
- Now system details shows version 12.04 NOT 12.04.2
- The system details shows that the graphic driver as UNKNOWN
- The Touch-Pad is not working at all under Ubuntu

I tried to read solutions for similar problem (not with same Asus) and applied a recommended change to the Grub settings as instructed and performed and update to the Grub through the terminal and rebooted the system, but the problem persisted.

Is there a way out of this?

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Ibrahim-hammad
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Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#1

WHat is the output of:

sudo dmidecode -t 1; lsb_release -a; uname -a

Thanks

Revision history for this message
Ibrahim-hammad (ibrahim-hammad) said : 		#2

Hello,

Thank you for the reply.

Kindly find below the answer to your question:

hammad@hammad-K43SV:~$ sudo dmidecode -t 1; lsb_release -a; uname -a
[sudo] password for hammad:
# dmidecode 2.11
SMBIOS 2.6 present.

Handle 0x0001, DMI type 1, 27 bytes
System Information
Manufacturer: ASUSTeK Computer Inc.
 Product Name: K43SV
Version: 1.0
Serial Number: B5N0BC02232118D filled by O.E.M.
 UUID: 4B435451-314A-3044-4831-F46D04BD31D0
Wake-up Type: Power Switch
SKU Number: To be filled by O.E.M.
 Family: <BAD INDEX>

LSB Version:
core-2.0-amd64:core-2.0-noarch:core-3.0-amd64:core-3.0-noarch:core-3.1-amd64:core-3.1-noarch:core-3.2-amd64:core-3.2-noarch:core-4.0-amd64:core-4.0-noarch
Distributor ID: Ubuntu
Description: Ubuntu 12.04.2 LTS
Release: 12.04
Codename: precise
Linux hammad-K43SV 3.5.0-25-generic #38~precise1-Ubuntu SMP Wed Feb 20
09:53:35 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
hammad@hammad-K43SV:~$

Regards,
Ibrahim Hammad

On Mon, Feb 25, 2013 at 2:05 PM, actionparsnip <
<email address hidden>> wrote:

> Your question #222767 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/222767
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> WHat is the output of:
>
> sudo dmidecode -t 1; lsb_release -a; uname -a
>
> Thanks
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/222767
>
> You received this question notification because you asked the question.
>

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#3

Is there a shortcut to enable and disable the touch pad? If so, press it and test.

Revision history for this message
Ibrahim-hammad (ibrahim-hammad) said : 		#4

No, actually when opening the mouse & touch pad icon from the system setting it only shows a mouse device. I've tried to download another software to help solve this, as I downloaded a pointing devices software, and when I open it there will be a tab for touch pad but nothing responses to any action. Again, touch pad is working properly on windows right now.

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#5

So pressing Fn+F9 doesn't make it work?

Revision history for this message
Ibrahim-hammad (ibrahim-hammad) said : 		#6

No ! Not at all.

On Tue, Feb 26, 2013 at 1:05 AM, actionparsnip <
<email address hidden>> wrote:

> Your question #222767 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/222767
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> So pressing Fn+F9 doesn't make it work?
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/222767
>
> You received this question notification because you asked the question.
>

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#7

What is the output of:

lsmod

Thanks

Revision history for this message
Ibrahim-hammad (ibrahim-hammad) said : 		#8

The output of Ismod is:

hammad@hammad-K43SV:~$ lsmod
Module Size Used by
vesafb 13846 1
parport_pc 32867 0
ppdev 17114 0
bnep 18240 2
rfcomm 47562 16
binfmt_misc 17541 1
joydev 17694 0
snd_hda_codec_hdmi 32476 4
coretemp 13642 0
kvm_intel 137888 0
kvm 422160 1 kvm_intel
ghash_clmulni_intel 13221 0
cryptd 20531 1 ghash_clmulni_intel
asus_nb_wmi 12711 0
asus_wmi 24457 1 asus_nb_wmi
sparse_keymap 13891 1 asus_wmi
snd_hda_codec_realtek 79855 1
arc4 12530 2
dm_multipath 23306 0
scsi_dh 14589 1 dm_multipath
snd_hda_intel 34117 5
snd_hda_codec 135141 3
snd_hda_codec_hdmi,snd_hda_codec_realtek,snd_hda_intel
snd_hwdep 17765 1 snd_hda_codec
snd_pcm 97523 3
snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec
snd_seq_midi 13325 0
video 19653 0
snd_rawmidi 30750 1 snd_seq_midi
snd_seq_midi_event 14900 1 snd_seq_midi
snd_seq 61931 2 snd_seq_midi,snd_seq_midi_event
snd_timer 29990 2 snd_pcm,snd_seq
wmi 19257 1 asus_wmi
snd_seq_device 14498 3 snd_seq_midi,snd_rawmidi,snd_seq
rts5139 350620 0
snd 83674 20
snd_hda_codec_hdmi,snd_hda_codec_realtek,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
microcode 23030 0
uvcvideo 78117 0
videobuf2_core 33025 1 uvcvideo
videodev 125126 2 uvcvideo,videobuf2_core
videobuf2_vmalloc 12861 1 uvcvideo
ath9k 133133 0
videobuf2_memops 13405 1 videobuf2_vmalloc
mac_hid 13254 0
mac80211 555272 1 ath9k
nvidia 11284124 62
ath9k_common 14054 1 ath9k
ath9k_hw 399708 2 ath9k,ath9k_common
ath 24124 3 ath9k,ath9k_common,ath9k_hw
ath3k 12969 0
btusb 22432 0
bluetooth 211812 25 bnep,rfcomm,ath3k,btusb
lpc_ich 17145 0
cfg80211 208382 3 ath9k,mac80211,ath
psmouse 102075 0
serio_raw 13216 0
soundcore 15092 1 snd
mei 41410 0
snd_page_alloc 18573 2 snd_hda_intel,snd_pcm
lp 17800 0
parport 46563 3 parport_pc,ppdev,lp
hid_generic 12541 0
usbhid 47259 0
hid 100815 2 hid_generic,usbhid
dm_raid45 78156 0
r8169 62766 0
xor 17153 1 dm_raid45
dm_mirror 22204 0
dm_region_hash 20962 1 dm_mirror
dm_log 18565 3 dm_raid45,dm_mirror,dm_region_hash
hammad@hammad-K43SV:~$

Regards,
Ibrahim Hammad

On Tue, Feb 26, 2013 at 12:26 PM, actionparsnip <
<email address hidden>> wrote:

> Your question #222767 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/222767
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> What is the output of:
>
> lsmod
>
> Thanks
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/222767
>
> You received this question notification because you asked the question.
>

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#9

Try:

sudo modprobe -r psmouse
sudo modprobe psmouse

Revision history for this message
Ibrahim-hammad (ibrahim-hammad) said : 		#10

Thank you.

I tried the codes, but nothing happened. I checked the mouse from the
system settings and no change as well, I mean only one tab for the mouse
and nothing mentioned for the touch pad.

I also tried to reboot and checked again, also nothing happened.

Regards,
Ibrahim Hammad

On Tue, Feb 26, 2013 at 5:11 PM, actionparsnip <
<email address hidden>> wrote:

> Your question #222767 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/222767
>
> Status: Open => Answered
>
> actionparsnip proposed the following answer:
> Try:
>
> sudo modprobe -r psmouse
> sudo modprobe psmouse
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+question/222767/+confirm?answer_id=8
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+question/222767
>
> You received this question notification because you asked the question.
>

Revision history for this message
Ibrahim-hammad (ibrahim-hammad) said : 		#11

I search throughout the problem and performed the following actions, and after I rebooted things worked out fine.

I ran the following commands:

1- sudo apt-get install xserver-xorg-input-synaptics

2- I ran also:

sudo add-apt-repository ppa:atareao/atareao

sudo apt-get update

sudo apt-get install touchpad-indicator

3- I installed the following using the command : sudo apt-get install dconf-tools
Then edited it .

I don't know what was wrong and what made it back again, but it works now fine.

Thanks for all of those who contributed on this issue

Regards,
Ibrahim Hammad.