Installed unbuntu 12.4 LTS to dual boot with windows xp. I can only boot into ubuntu because the arrow keys don't work in the grub installer window. Frozen on ubuntu

Hi,
please boot INTO BIOS configuration page and enable (make active) the "USB Legacy" support.

Then retry.

Thank you.

I got into bios setup and under cmos setup I found a field labeled keyboard
support and it was disabled. Since I am really a novice/rookie is this the
field I wan to enable as it was listed as disabled. I will say that the
arrow keys work fine here. I saw no term labled usb legacy support and I
may not have accessed the right place. Please advise furhter if you will.
Thank you James

On Mon, Feb 18, 2013 at 9:26 PM, NikTh <<email address hidden>
> wrote:

> Your question #222229 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/222229
>
> Status: Open => Answered
>
> NikTh proposed the following answer:
> Hi,
> please boot INTO BIOS configuration page and enable (make active) the "USB
> Legacy" support.
>
> Then retry.
>
> Thank you.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+question/222229/+confirm?answer_id=0
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+question/222229
>
> You received this question notification because you asked the question.
>

I did find the right area to enable keyboard support and after I enabled it
I am able to boot into windows xp or arrow down to ubuntu and boot
into it.Thank you to NikTh for the right answer. James

On Tue, Feb 19, 2013 at 3:36 PM, James Tyler <
<email address hidden>> wrote:

> Your question #222229 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/222229
>
> Status: Answered => Open
>
> You are still having a problem:
> I got into bios setup and under cmos setup I found a field labeled keyboard
> support and it was disabled. Since I am really a novice/rookie is this the
> field I wan to enable as it was listed as disabled. I will say that the
> arrow keys work fine here. I saw no term labled usb legacy support and I
> may not have accessed the right place. Please advise furhter if you will.
> Thank you James
>
> On Mon, Feb 18, 2013 at 9:26 PM, NikTh <
> <email address hidden>
> > wrote:
>
> > Your question #222229 on Ubuntu changed:
> > https://answers.launchpad.net/ubuntu/+question/222229
> >
> > Status: Open => Answered
> >
> > NikTh proposed the following answer:
> > Hi,
> > please boot INTO BIOS configuration page and enable (make active) the
> "USB
> > Legacy" support.
> >
> > Then retry.
> >
> > Thank you.
> >
> > --
> > If this answers your question, please go to the following page to let us
> > know that it is solved:
> >
> https://answers.launchpad.net/ubuntu/+question/222229/+confirm?answer_id=0
> >
> > If you still need help, you can reply to this email or go to the
> > following page to enter your feedback:
> > https://answers.launchpad.net/ubuntu/+question/222229
> >
> > You received this question notification because you asked the question.
> >
>
> --
> You received this question notification because you asked the question.
>

Thanks NikTh, that solved my question.

:Your Welcome, I am new to this process. Thanks so much for the help. James

On Wed, Feb 20, 2013 at 7:16 AM, James Tyler <
<email address hidden>> wrote:

> Your question #222229 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/222229
>
> Status: Answered => Solved
>
> You confirmed that the question is solved:
> Thanks NikTh, that solved my question.
>
> --
> You received this question notification because you asked the question.
>