Ubuntu

Lexmark z730 won't print

Asked by jim

I have recently installed Ubuntu 7.1 on and Old Compaq computer---installation went as expected and found all the hardware---( I needed to tweak the screen resolution, but that was about all)----I have a Lexmark z730 printer---------------the system seems to identify it alright but I cannot seem to get it to print anything--even a test page------Any suggestions?

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
Renamed User (renameduser1986-deactivatedaccount-deactivatedaccount) said : 		#1

Dear jim,

Did you install the drivers for the printer using Gnome printer utility?

To access this on the default Ubuntu installation, goto System --> Administration --> Printing.

Alternatively, you can open up a Terminal and execute the command "system-config-printer" (without quotation marks).

The utility is fairly intuitive, but be sure to have the printer connected while setting things up.

Revision history for this message
jim (mrnicguy22) said : 		#2

Thanks, but I already used the printer utility---but double checked it---seems fine. Though I am now getting the following error message--even with the test print function.........................."CUPS SERVER ERROR "Client-Error-Document-Format-Not Supported.".......I concede-----any other suggestions? BTW I do appreciate your first response.

Revision history for this message
Renamed User (renameduser1986-deactivatedaccount-deactivatedaccount) said : 		#3

Dear jim,

What type of file are you trying to print? Please try to include more details -- it will help with diagnosing the problem.

Revision history for this message
jim (mrnicguy22) said : 		#4

Actually I originally tried to print a jpeg photo.....however since I got no response....I ran the print config.....and then simply tried to run a "test print"----thats when I received the "CUPS SERVER ERROR" for everything

Revision history for this message
Renamed User (renameduser1986-deactivatedaccount-deactivatedaccount) said : 		#5

Dear jim,

Try restarting cups. The command is "sudo /etc/init.d/cupsys restart" (without quotes).

Did you alter the information stored in /etc/cups/cupd.conf or any of the related CUPS configuration files?

Revision history for this message
marcobra (Marco Braida) (marcobra) said : 		#6

https://answers.launchpad.net/ubuntu/+source/cups/+question/47634

Can you help with this problem?

Provide an answer of your own, or ask jim for more information if necessary.

To post a message you must log in.