I have Ubuntu running alongside windows 7. When Ubuntu starts it almost immediately freezes, requiring reboot for the same each time. Windows works OK.

Asked by Cedric Flood

I have Ubuntu running alondside Windows 7. When I start up using Ubuntu the laptop (Acer Aspire One 722) freezes almost immediately. Reboot and it does the same each time. Windows works OK however. Any ideas please ?

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samuel (samuel-h) said :
#1

What happens when it freezes, what is displaying on the screen

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Cedric Flood (cbfkoh37) said :
#2

the screen freezes where it is, and the cursor won't move.----------------------------------------------------------------------------------
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> Subject: Re: [Question #204475]: I have Ubuntu running alongside windows 7. When Ubuntu starts it almost immediately freezes, requiring reboot for the same each time. Windows works OK.
> Date: Sun, 29 Jul 2012 11:26:00 +0000
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> Your question #204475 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/204475
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> Status: Open => Needs information
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> samuel requested more information:
> What happens when it freezes, what is displaying on the screen
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actionparsnip (andrew-woodhead666) said :
#3

Have you tried the Unity2D session?

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Cedric Flood (cbfkoh37) said :
#4

No, what's that ?

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actionparsnip (andrew-woodhead666) said :
#5

When you log in, click the Ubuntu icon near your user name and select the Unity2D session, then log in. Is it better there?

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Cedric Flood (cbfkoh37) said :
#6

Thanks. I did that as suggested. The two options were Ubuntu and Ubuntu 2D. I tried both and it made no difference.
The laptop froze again within 20/30 seconds.

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actionparsnip (andrew-woodhead666) said :
#7

Have you tested the RAM using memtest in Grub?

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Cedric Flood (cbfkoh37) said :
#8

No ! How please ?

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actionparsnip (andrew-woodhead666) said :
#9

It's on the same screen as when you select between the OSes

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Cedric Flood (cbfkoh37) said :
#10

I can't do anything in Ubuntu as it freezes as soon as it starts.

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Cedric Flood (cbfkoh37) said :
#11

No. All it says on that screen is 'Tools: windows memory diagnostics', which I tried with no effect.

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actionparsnip (andrew-woodhead666) said :
#12

It's also on the install CD.

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Cedric Flood (cbfkoh37) said :
#13

Unfortunately no CD ! I installed using the Windows installer as the laptop has no DVD/CD, and it wouldn't let me use a memory stick, as it said I could. One benefit of the dual operating system is that the computer still operates happily in Windows. Thanks for your efforts so far, I'd appreciate any further advice to beat it. I have another laptop (Sony Vaio) and the two systems work OK on it. The laptop that is playing up is a Acer Aspire One 722, is that significant ?

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bcbc (bcbc) said :
#14

What release are you installing. Apparently this model has a problem with freezing due to the wireless adaptor but that's supposed to be fixed in 12.04: http://delightlylinux.wordpress.com/2012/05/02/ubuntu-12-04-and-the-aspire-one-722/

Also, don't power off when it's frozen unless you've already tried Alt+SysRq R-E-I-S-U-B (http://en.wikipedia.org/wiki/Magic_SysRq_key#Uses)

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Cedric Flood (cbfkoh37) said :
#15

I'm using 12.04, Asus Transformer TF300T only a couple of months old. I'm trying your suggestions above but still not fixing the fault of freezing almost immediately starting up.

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