Ubuntu

7.10 install freezes at libc6-udeb

Asked by Bret Levy

I've read most/all of the posts about 7.10 installation freezing (or aborting) while copying libc6-udeb. I have burned 3 cds all using different computers and drives and using different media (TDK, Maxell and something unknown). All fail exactly the same way, at 21%. I tried putting the hdparm=-d1 boot option that I saw in one post somewhere, but that made no difference, The server is a dual zeon 1.x Ghz with 2GB ram and HARDWARE RAID hds (it is a Dell 2u rack server with a perc raid controller -- could this be the issue??)

I have successfully installed various versions of Red Hat and Suse on this (or identical) boxes. It has Suse on it now (9.x). I would like to have Ubuntu!

Can someone help me make this work!!!! I am downloading the alternate cd now, I will update this post when information changes.

Thanks all,
Bret

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Revision history for this message
charon79m (charon79m) said : 		#1

I am in the exact same boat. I've been playing around with this and have noted the following.

I get the same error with Ubuntu 7.04.
Ubuntu 6.06 installs without issues.
The CDs verify as good. MD5SUMS are all ok.

I'm on a Dell PowerEdge 2500.

Revision history for this message
charon79m (charon79m) said : 		#2

Update, I've attempted the install on a VMWare Server using the same disks, and it works fine. The install works fine. Its something specific with the hardware on these systems affected.

The oddity on this server is that the floppy and cdrom both run off the same cable... I'm used to HP servers that have true IDE and SATA CD-Roms.

Mike K.

Revision history for this message
Bret Levy (bret-levycodev) said : 		#3

The CD-ROM/floppy combo is something to investigate. I have that same scenario in my Dell 2450's (which are a few years old). I may try to do a swap out of the drive. It looks like this combo device is a non-standard size, so I may have to rig it a bit. I will try in the next few days and see if that makes a difference.

Bret

____________________
Bret Levy
Levyco Development, LLC
678.990.5460 - office
678.990.5461 - fax
404.862.7887 - cell
<email address hidden>
www.levycodev.com

I can't understand why people are frightened by new ideas. I'm frightened of old ones.
       -- John Cage

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of charon79m
Sent: Saturday, December 15, 2007 2:32 PM
To: <email address hidden>
Subject: Re: [Question #20056]: 7.10 install freezes at libc6-udeb

Your question #20056 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/20056

charon79m requested for more information:
Update, I've attempted the install on a VMWare Server using the same
disks, and it works fine. The install works fine. Its something
specific with the hardware on these systems affected.

The oddity on this server is that the floppy and cdrom both run off the
same cable... I'm used to HP servers that have true IDE and SATA CD-
Roms.

Mike K.

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/ubuntu/+question/20056

You received this question notification because you are a direct
subscriber of the question.

Revision history for this message
charon79m (charon79m) said : 		#4

I completed an install with Debian Etch's netinstall cd w/out issues.

Bret Levy wrote:
> Question #20056 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/20056
>
> Status: Needs information => Open
>
> Bret Levy gave more information on the question:
>
> The CD-ROM/floppy combo is something to investigate. I have that same scenario in my Dell 2450's (which are a few years old). I may try to do a swap out of the drive. It looks like this combo device is a non-standard size, so I may have to rig it a bit. I will try in the next few days and see if that makes a difference.
>
> Bret
>
> ____________________
> Bret Levy
> Levyco Development, LLC
> 678.990.5460 - office
> 678.990.5461 - fax
> 404.862.7887 - cell
> <email address hidden>
> www.levycodev.com
>
> I can't understand why people are frightened by new ideas. I'm frightened of old ones.
> -- John Cage
>
>
> -----Original Message-----
> From: <email address hidden> [mailto:<email address hidden>] On Behalf Of charon79m
> Sent: Saturday, December 15, 2007 2:32 PM
> To: <email address hidden>
> Subject: Re: [Question #20056]: 7.10 install freezes at libc6-udeb
>
> Your question #20056 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/20056
>
> charon79m requested for more information:
> Update, I've attempted the install on a VMWare Server using the same
> disks, and it works fine. The install works fine. Its something
> specific with the hardware on these systems affected.
>
> The oddity on this server is that the floppy and cdrom both run off the
> same cable... I'm used to HP servers that have true IDE and SATA CD-
> Roms.
>
> Mike K.
>
>

Revision history for this message
Bret Levy (bret-levycodev) said : 		#5

Update:

If you wait long enough (several minutes, 5-6+), the install will eventually "fail" with some sort of CD rom error. The CD integrity check will also fail at some point after a long delay. So it seems that there is an issue with the Dell CDR device somehow. All other OSes install, so it is something the Ubuntu code doesn't like (or this version doesn't like).

Still investigating...

Bret

____________________
Bret Levy
Levyco Development, LLC
678.990.5460 - office
678.990.5461 - fax
404.862.7887 - cell
<email address hidden>
www.levycodev.com

I can't understand why people are frightened by new ideas. I'm frightened of old ones.
       -- John Cage

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of charon79m
Sent: Saturday, December 15, 2007 11:24 PM
To: <email address hidden>
Subject: Re: [Question #20056]: 7.10 install freezes at libc6-udeb

Your question #20056 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/20056

    Status: Open => Answered

charon79m proposed the following answer:
I completed an install with Debian Etch's netinstall cd w/out issues.

Bret Levy wrote:
> Question #20056 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/20056
>
> Status: Needs information => Open
>
> Bret Levy gave more information on the question:
>
> The CD-ROM/floppy combo is something to investigate. I have that same scenario in my Dell 2450's (which are a few years old). I may try to do a swap out of the drive. It looks like this combo device is a non-standard size, so I may have to rig it a bit. I will try in the next few days and see if that makes a difference.
>
> Bret
>
> ____________________
> Bret Levy
> Levyco Development, LLC
> 678.990.5460 - office
> 678.990.5461 - fax
> 404.862.7887 - cell
> <email address hidden>
> www.levycodev.com
>
> I can't understand why people are frightened by new ideas. I'm frightened of old ones.
> -- John Cage
>
>
> -----Original Message-----
> From: <email address hidden> [mailto:<email address hidden>] On Behalf Of charon79m
> Sent: Saturday, December 15, 2007 2:32 PM
> To: <email address hidden>
> Subject: Re: [Question #20056]: 7.10 install freezes at libc6-udeb
>
> Your question #20056 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/20056
>
> charon79m requested for more information:
> Update, I've attempted the install on a VMWare Server using the same
> disks, and it works fine. The install works fine. Its something
> specific with the hardware on these systems affected.
>
> The oddity on this server is that the floppy and cdrom both run off the
> same cable... I'm used to HP servers that have true IDE and SATA CD-
> Roms.
>
> Mike K.
>
>

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+question/20056/+confirm?answer_id=3

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
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You received this question notification because you are a direct
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Revision history for this message
Bret Levy (bret-levycodev) said : 		#6

Yes, no matter what I do I can't get Ubuntu 7.10 to install on a Dell 2450 rack server. It appears that there is some incompatibility between the installer and the CD-ROM in the machine (it is a combined floppy/CD, and it uses a "proprietary" interface, so it is not as easy as just dropping in a new CD). The machine is all SCSI, including the CD/floppy, and I don't figure I can find a SCSI replacement anymore. Although I know the drive to be working (see below).

I have tried several 7.10 disks and also the "alternate" iso. All fail at exactly the same place (21%, "retrieving libc6-udeb"). I tried installing a command-line kernel too. Same result.

I can install Windows and Suse 10 on this box with no problem, so the problem is Ubuntu-specific (and possibly 7.10-specific).

I really, really, really want Ubuntu 7.10 server installed, but I don't have a lot of time, and both Suse and Red Hat install fine.

H E L P . . .

Thanks,
Bret

____________________
Bret Levy
Levyco Development, LLC
678.990.5460 - office
678.990.5461 - fax
404.862.7887 - cell
<email address hidden>
www.levycodev.com

I can't understand why people are frightened by new ideas. I'm frightened of old ones.
       -- John Cage

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Bret Levy
Sent: Sunday, December 16, 2007 5:33 AM
To: <email address hidden>
Subject: RE: [Question #20056]: 7.10 install freezes at libc6-udeb

Your question #20056 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/20056

    Status: Answered => Open

You are still having a problem:

Update:

If you wait long enough (several minutes, 5-6+), the install will
eventually "fail" with some sort of CD rom error. The CD integrity
check will also fail at some point after a long delay. So it seems that
there is an issue with the Dell CDR device somehow. All other OSes
install, so it is something the Ubuntu code doesn't like (or this
version doesn't like).

Still investigating...

Bret

____________________
Bret Levy
Levyco Development, LLC
678.990.5460 - office
678.990.5461 - fax
404.862.7887 - cell
<email address hidden>
www.levycodev.com

I can't understand why people are frightened by new ideas. I'm frightened of old ones.
       -- John Cage

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of charon79m
Sent: Saturday, December 15, 2007 11:24 PM
To: <email address hidden>
Subject: Re: [Question #20056]: 7.10 install freezes at libc6-udeb

Your question #20056 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/20056

    Status: Open => Answered

charon79m proposed the following answer:
I completed an install with Debian Etch's netinstall cd w/out issues.

Bret Levy wrote:
> Question #20056 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/20056
>
> Status: Needs information => Open
>
> Bret Levy gave more information on the question:
>
> The CD-ROM/floppy combo is something to investigate. I have that same scenario in my Dell 2450's (which are a few years old). I may try to do a swap out of the drive. It looks like this combo device is a non-standard size, so I may have to rig it a bit. I will try in the next few days and see if that makes a difference.
>
> Bret
>
> ____________________
> Bret Levy
> Levyco Development, LLC
> 678.990.5460 - office
> 678.990.5461 - fax
> 404.862.7887 - cell
> <email address hidden>
> www.levycodev.com
>
> I can't understand why people are frightened by new ideas. I'm frightened of old ones.
> -- John Cage
>
>
> -----Original Message-----
> From: <email address hidden> [mailto:<email address hidden>] On Behalf Of charon79m
> Sent: Saturday, December 15, 2007 2:32 PM
> To: <email address hidden>
> Subject: Re: [Question #20056]: 7.10 install freezes at libc6-udeb
>
> Your question #20056 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/20056
>
> charon79m requested for more information:
> Update, I've attempted the install on a VMWare Server using the same
> disks, and it works fine. The install works fine. Its something
> specific with the hardware on these systems affected.
>
> The oddity on this server is that the floppy and cdrom both run off the
> same cable... I'm used to HP servers that have true IDE and SATA CD-
> Roms.
>
> Mike K.
>
>

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+question/20056/+confirm?answer_id=3

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+question/20056

You received this question notification because you are a direct
subscriber of the question.

You received this question notification because you are a direct
subscriber of the question.

Revision history for this message
charon79m (charon79m) said : 		#7

As a side note, during a Debian Etch install, the installation screen
scrolled telling me that I had an ATAPI x24 CD-Rom

LSPCI shows this:
00:0f.1 IDE interface: Broadcom OSB4 IDE Controller

Here's the output from hdparm -I /dev/hda

/dev/hda:

ATAPI CD-ROM, with removable media
        Model Number: TEAC CD-ROM CD-224E
        Serial Number:
        Firmware Revision: 3.7D
Standards:
        Likely used CD-ROM ATAPI-1
Configuration:
        DRQ response: 50us.
        Packet size: 12 bytes
Capabilities:
        Cmd overlap, LBA, IORDY(can be disabled)
        Overlap support: 896us to release bus. 115us to clear BSY after
SERVICE cmd.
        DMA: sdma0 sdma1 sdma2 mdma0 mdma1 *mdma2 udma0 udma1 udma2
             Cycle time: min=120ns recommended=120ns
        PIO: pio0 pio1 pio2 pio3 pio4
             Cycle time: no flow control=120ns IORDY flow control=120ns

Hope this is helpful.

Mike K.

Bret Levy wrote:
> Question #20056 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/20056
>
> Bret Levy gave more information on the question:
>
> Yes, no matter what I do I can't get Ubuntu 7.10 to install on a Dell 2450 rack server. It appears that there is some incompatibility between the installer and the CD-ROM in the machine (it is a combined floppy/CD, and it uses a "proprietary" interface, so it is not as easy as just dropping in a new CD). The machine is all SCSI, including the CD/floppy, and I don't figure I can find a SCSI replacement anymore. Although I know the drive to be working (see below).
>
> I have tried several 7.10 disks and also the "alternate" iso. All fail
> at exactly the same place (21%, "retrieving libc6-udeb"). I tried
> installing a command-line kernel too. Same result.
>
> I can install Windows and Suse 10 on this box with no problem, so the
> problem is Ubuntu-specific (and possibly 7.10-specific).
>
> I really, really, really want Ubuntu 7.10 server installed, but I don't
> have a lot of time, and both Suse and Red Hat install fine.
>
> H E L P . . .
>
> Thanks,
> Bret
>
> ____________________
> Bret Levy
> Levyco Development, LLC
> 678.990.5460 - office
> 678.990.5461 - fax
> 404.862.7887 - cell
> <email address hidden>
> www.levycodev.com
>
> I can't understand why people are frightened by new ideas. I'm frightened of old ones.
> -- John Cage
>
>
> -----Original Message-----
> From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Bret Levy
> Sent: Sunday, December 16, 2007 5:33 AM
> To: <email address hidden>
> Subject: RE: [Question #20056]: 7.10 install freezes at libc6-udeb
>
> Your question #20056 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/20056
>
> Status: Answered => Open
>
> You are still having a problem:
>
> Update:
>
> If you wait long enough (several minutes, 5-6+), the install will
> eventually "fail" with some sort of CD rom error. The CD integrity
> check will also fail at some point after a long delay. So it seems that
> there is an issue with the Dell CDR device somehow. All other OSes
> install, so it is something the Ubuntu code doesn't like (or this
> version doesn't like).
>
> Still investigating...
>
> Bret
>
> ____________________
> Bret Levy
> Levyco Development, LLC
> 678.990.5460 - office
> 678.990.5461 - fax
> 404.862.7887 - cell
> <email address hidden>
> www.levycodev.com
>
> I can't understand why people are frightened by new ideas. I'm frightened of old ones.
> -- John Cage
>
>
> -----Original Message-----
> From: <email address hidden> [mailto:<email address hidden>] On Behalf Of charon79m
> Sent: Saturday, December 15, 2007 11:24 PM
> To: <email address hidden>
> Subject: Re: [Question #20056]: 7.10 install freezes at libc6-udeb
>
> Your question #20056 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/20056
>
> Status: Open => Answered
>
> charon79m proposed the following answer:
> I completed an install with Debian Etch's netinstall cd w/out issues.
>
> Bret Levy wrote:
>
>> Question #20056 on Ubuntu changed:
>> https://answers.launchpad.net/ubuntu/+question/20056
>>
>> Status: Needs information => Open
>>
>> Bret Levy gave more information on the question:
>>
>> The CD-ROM/floppy combo is something to investigate. I have that same scenario in my Dell 2450's (which are a few years old). I may try to do a swap out of the drive. It looks like this combo device is a non-standard size, so I may have to rig it a bit. I will try in the next few days and see if that makes a difference.
>>
>> Bret
>>
>> ____________________
>> Bret Levy
>> Levyco Development, LLC
>> 678.990.5460 - office
>> 678.990.5461 - fax
>> 404.862.7887 - cell
>> <email address hidden>
>> www.levycodev.com
>>
>> I can't understand why people are frightened by new ideas. I'm frightened of old ones.
>> -- John Cage
>>
>>
>> -----Original Message-----
>> From: <email address hidden> [mailto:<email address hidden>] On Behalf Of charon79m
>> Sent: Saturday, December 15, 2007 2:32 PM
>> To: <email address hidden>
>> Subject: Re: [Question #20056]: 7.10 install freezes at libc6-udeb
>>
>> Your question #20056 on Ubuntu changed:
>> https://answers.launchpad.net/ubuntu/+question/20056
>>
>> charon79m requested for more information:
>> Update, I've attempted the install on a VMWare Server using the same
>> disks, and it works fine. The install works fine. Its something
>> specific with the hardware on these systems affected.
>>
>> The oddity on this server is that the floppy and cdrom both run off the
>> same cable... I'm used to HP servers that have true IDE and SATA CD-
>> Roms.
>>
>> Mike K.
>>
>>
>>
>
>

Revision history for this message
Mark L. (mblindman) said : 		#8

I have struggled with this issue, and believe that I have a workaround. My Dell 2450 will not boot from a USB CD/DVD drive. However, during the install, the USB drive is detected, and I discovered completely by accident a way to install Ubuntu - at least through version 8.04.1, and other distributions, too.

I create two installation CD's. I use a Sony USB CD/DVD drive, and then put an installation CD in both the external and internal drives. Boot the system from the disk in the internal drive, and begin the installation. Once the kernel loads, it scans the hardware. It will fail to find the internal drive, but it will find the external USB drive, and proceed to install the system using that disk. Twenty minutes later I have a system running Ubuntu 8.04.1.

Other details: My Delll 2450 has three 36G drives, configured as a Raid0 stripe container. Ubuntu sees it as a single drive.

I've used a similar process to install SUSE 11 and 11.1, using the Netinstall CD in the internal drive, and a DVD install disk in the external CD/DVD.

As always, your mileage may vary. Am interested in anyone else's experience with this procedure.
-mark

Revision history for this message
charon79m (charon79m) said : 		#9

What great timing! Over the New Year holiday I've been retooling my LAN,
and was going to reload this server. Thanks for the suggestion, I'll give
it a shot!

Mike K.

On Wed, Dec 31, 2008 at 10:48 AM, Mark L. <
<email address hidden>> wrote:

> Question #20056 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/20056
>
> Mark L. proposed the following answer:
> I have struggled with this issue, and believe that I have a workaround.
> My Dell 2450 will not boot from a USB CD/DVD drive. However, during the
> install, the USB drive is detected, and I discovered completely by
> accident a way to install Ubuntu - at least through version 8.04.1, and
> other distributions, too.
>
> I create two installation CD's. I use a Sony USB CD/DVD drive, and then
> put an installation CD in both the external and internal drives. Boot
> the system from the disk in the internal drive, and begin the
> installation. Once the kernel loads, it scans the hardware. It will
> fail to find the internal drive, but it will find the external USB
> drive, and proceed to install the system using that disk. Twenty minutes
> later I have a system running Ubuntu 8.04.1.
>
> Other details: My Delll 2450 has three 36G drives, configured as a Raid0
> stripe container. Ubuntu sees it as a single drive.
>
> I've used a similar process to install SUSE 11 and 11.1, using the
> Netinstall CD in the internal drive, and a DVD install disk in the
> external CD/DVD.
>
> As always, your mileage may vary. Am interested in anyone else's
> experience with this procedure.
> -mark
>
> --
> You received this question notification because you are a direct
> subscriber of the question.
>

Revision history for this message
Mark L. (mblindman) said : 		#10

Hi Mike - Best of luck with your project. If you get stuck at all, feel
free to contact me and I'll do what I can.
-mark

On Thu, Jan 1, 2009 at 8:33 AM, charon79m <
<email address hidden>> wrote:

> Question #20056 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/20056
>
> charon79m proposed the following answer:
> What great timing! Over the New Year holiday I've been retooling my LAN,
> and was going to reload this server. Thanks for the suggestion, I'll give
> it a shot!
>
> Mike K.
>
> On Wed, Dec 31, 2008 at 10:48 AM, Mark L. <
> <email address hidden>> wrote:
>
> > Question #20056 on Ubuntu changed:
> > https://answers.launchpad.net/ubuntu/+question/20056
> >
> > Mark L. proposed the following answer:
> > I have struggled with this issue, and believe that I have a workaround.
> > My Dell 2450 will not boot from a USB CD/DVD drive. However, during the
> > install, the USB drive is detected, and I discovered completely by
> > accident a way to install Ubuntu - at least through version 8.04.1, and
> > other distributions, too.
> >
> > I create two installation CD's. I use a Sony USB CD/DVD drive, and then
> > put an installation CD in both the external and internal drives. Boot
> > the system from the disk in the internal drive, and begin the
> > installation. Once the kernel loads, it scans the hardware. It will
> > fail to find the internal drive, but it will find the external USB
> > drive, and proceed to install the system using that disk. Twenty minutes
> > later I have a system running Ubuntu 8.04.1.
> >
> > Other details: My Delll 2450 has three 36G drives, configured as a Raid0
> > stripe container. Ubuntu sees it as a single drive.
> >
> > I've used a similar process to install SUSE 11 and 11.1, using the
> > Netinstall CD in the internal drive, and a DVD install disk in the
> > external CD/DVD.
> >
> > As always, your mileage may vary. Am interested in anyone else's
> > experience with this procedure.
> > -mark
> >
> > --
> > You received this question notification because you are a direct
> > subscriber of the question.
> >
>
> --
> You received this question notification because you are a direct
> subscriber of the question.
>

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